Women’s section is ok but often you are stood around waiting for machine to be free unless u go late evening/night and If u go more than once have problems entering doors won’t open and no staff to le... See more
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Staff needs to improve they attitude always get threats if I don’t put the weights back I’ll get suspended, sometimes it happens at busy time you forget to put weights back. If I was to get suspended... See more
Company replied
JD Gym in Bradford is a great place to get your workout on, seriously! The equipment is always clean and there's plenty of space, even during peak hours. l've been going for a while now and I'm really... See more
Company replied
Zumba classes at JD sports is one to definitely enroll onto for the ladies. A lovely and enthusiastic zumba instructor who has a variety of songs to cater to everyone. A mixture of upbeat songs vs som... See more
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Company details
About JD Gyms - Bradford
Written by the company
Contact info
Manningham Lane, BD1 3AH, Bradford, Yorkshire, United Kingdom
- 1274987128
3.6
Average
459 reviews
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This company invites their customers to review, whether positive or negative
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Worst their customer service is so…
Worst their customer service is so complex.
I ask them for something and still waiting for someone to respond. I guess this will be a trouble as still no response.
February 18, 2025
Reply from JD Gyms - Bradford
Hi there
We understand your frustration with the delay in receiving a response. We value your feedback and are working to improve our customer service experience.
Best wishes
The JD Gyms Team
Went for the 1st unfortunately no staff…
Went for the 1st unfortunately no staff member to show me around though it was quite late 10pm but being a 24hr gym I'd expected altleast some staff members available to show you around..
January 28, 2025
Reply from JD Gyms - Bradford
Hi there
We understand your disappointment with the lack of staff assistance during your visit.
We strive to provide a welcoming and supportive environment for all our members. We will review our staffing schedules to ensure adequate support is available where possible.
Best wishes
The JD Gyms Team
Disappointing Experience – Gym in Disarray, Sauna Unreliable
I joined JD Gyms with high hopes, but unfortunately, my experience has been far from satisfactory. The gym is consistently messy, with weights scattered everywhere. It's frustrating to waste time hunting for equipment because people don’t put weights back, and staff seem to turn a blind eye. I did hear that they were planning to enforce a “put your weights back” rule, but nothing seems to have changed, and the chaos persists.
My main issue, however, is with the sauna, which was one of the primary reasons I joined. It rarely reaches a proper temperature, and on the rare occasions it does, it’s completely inconsistent. Some days it’s decently hot, and other days it’s barely warm, which is unacceptable for a facility advertised as having a sauna. I know for a fact that several members have complained about this issue, yet nothing has been resolved.
What pushed me to write this review is the lack of professionalism. I emailed the staff to provide feedback, and no one has even bothered to reply. Ignoring customer concerns shows a complete disregard for members, and it’s unacceptable for a gym that charges a membership fee.
I expected much better, and unless these issues are addressed, I can’t recommend JD Gyms to anyone.
January 18, 2025
Reply from JD Gyms - Bradford
Hi there
We understand your frustration with the current state of the gym and appreciate you taking the time to share your feedback.
It's disappointing to hear about the ongoing issues with cleanliness and equipment, as well as the inconsistent sauna temperature. We value your feedback and will use it to improve the member experience.
We acknowledge the importance of a clean and organized gym environment and the frustration caused by equipment not being put back in its place. We are committed to addressing these concerns and will work to improve the situation. We also understand the importance of a functional sauna and are actively working to resolve the temperature inconsistencies.
We apologise for the lack of response to your email. We are committed to addressing member concerns promptly and will review our communication procedures to ensure a more responsive approach.
Best wishes
The JD Gyms Team
JD GYMS
Joined and next day went in QR wasn’t working, tried so many times it didn’t work, asked a member of staff she didn’t know what to do and how to get me in, the very next day I telephoned numerous times through out the day and no one picks up the call, absolutely ridiculous they don’t even care, I will be cancelling membership and going elsewhere.
January 16, 2025
Reply from JD Gyms - Bradford
We understand your frustration with the issues you experienced with your QR code and the difficulty in reaching us by phone.
We appreciate you bringing this to our attention, and we will use your feedback to improve our services.
Best wishes
The JD Gyms Team
Sauna is out of order
January 10, 2025
Reply from JD Gyms - Bradford
We understand your frustration with the sauna being out of order. We apologise for the inconvenience this caused.
We are committed to providing our guests with a comfortable and enjoyable experience, and we are working to resolve this issue as quickly as possible.
Best wishes
The JD Gyms Team
Sauna in Bradford centre was out of…
Sauna in Bradford centre was out of order, changing room floor was dirty but the atmosphere was friendly and enough equipment for everyone
January 10, 2025
Reply from JD Gyms - Bradford
Hi there
We appreciate your feedback. We're sorry to hear about the sauna being out of order and the condition of the changing room floor.
We strive to maintain a clean and functional environment for our members and will address these issues.
Thank you for highlighting the positive aspects of your experience.
Best wishes
The JD Gyms Team
Very good for health and make nice body
January 8, 2025
Reply from JD Gyms - Bradford
We are thrilled to hear that you've had a positive experience with our product! Your feedback means a lot to us.
Best wishes
The JD Gyms Team
The dirtiest GYM I HAVE SEEN AND BEEN TO
December 27, 2024
Unprompted review
Reply from JD Gyms - Bradford
Hi there
We understand your disappointment regarding the cleanliness of our gym. We sincerely apologise that your experience fell short of expectations. Maintaining a clean and hygienic environment is of utmost importance to us, and we are truly sorry that we failed to meet that standard during your visit. We value your feedback and are using it to improve our cleaning protocols and procedures. We appreciate you bringing this to our attention.
Best wishes
The JD Gyms Team
Zumba Instructor Rihana The Best Classes
only good thing about the gym are the Zumba classes they are absolutely Brilliant, the Zumba Instructor Rihana is Amazingly Fabulous, absolutely love her and her classes, she caters for all the members in her class and takes time out to talk to them one to one, she is brilliant, the Best Zumba instructor have better then previous one they had. They need to add more Zumba Classes on the timetable, also ladies gym could be looked at and the spin room as half the machines do not work and nobody seems to be bothered about getting them fixed, management is slacking a lot, could do with people who actually have a clue, and cater for all the gym rather then downstairs.
December 6, 2024
Unprompted review
Great gym
Great gym, clean and tidy. Nice ambience to the place. Good music. Lots of tv screens with subtitles playing. Not noisy like I had anticipated. All the gym goers are respectful which creates a nice welcoming environment.
November 20, 2024
Reply from JD Gyms - Bradford
Hi there Isra. Thank you for taking the time to leave us some feedback. The team in Bradford will be loving the 5 star rating! Our aim is to offer excellentfacilities, first class kit and a brilliant member experience! Your feedback is so important to us as it enables us to deliver the service our members deserve and want. We hope you continue to enjoy your fitness journey with us 💪💚 Best wishes The JD Gyms Team 💚
Best gym 247 plenty of equipment
October 28, 2024
Reply from JD Gyms - Bradford
Hi there Adam, thanks for leaving us a review, the team in Bradford will be loving the 5 star rating⭐ !
We are always hear to cater for the early birds and late night owls😉
Best wishes,
The JD Gyms Team.
💚
Good gym with many facilities and easy…
Good gym with many facilities and easy sign up
October 23, 2024
Reply from JD Gyms - Bradford
Hi there Dee. Thank you very much for taking the time to leave us a review and especially the 5 star rating!
We like to make the joining process as easy as possible so you can put all your hard work in on the gym floor in Bradford 💪!
Best wishes,
The JD Gyms Team.
💚
You charged me parking despite claiming…
You charged me parking despite claiming free parking. Absolute scam
October 16, 2024
Reply from JD Gyms - Bradford
Hi there
Thank you for leaving us a review.
We have a member services team that are able to help you with any membership query or issue you maybe experiencing.
Please can you send an email query through our website and someone from the member service team can look into this for you. https://www.jdgyms.co.uk/general-enquiries-form/
You can also speak to a member of staff within the gym next time you are there if you prefer.
Best wishes
The JD Gym Team 💚
Reply from JD Gyms - Bradford
Hi Eman, thank you for leaving a review! It's great to hear your enjoying using the facilities at our Bradford gym and we will be sure to pass this onto the team! The JD Gyms Team 💚
Worst gym ever equipment always broken
Worst gym ever equipment always broken! Toilets never cleaned! Staff rude and disrespectful asked for help regarding my fine didn’t even bother to respond!
October 16, 2024
Unprompted review
Reply from JD Gyms - Bradford
Hi there
Thank you for taking the time to leave us a review.
We are sorry to hear about your experience and understand your frustration. We take all feedback seriously and use it to improve our services.
We strive to provide a positive and supportive environment for all our members. We appreciate you bringing these issues to our attention and will investigate further.
Best wishes
The JD Gyms Team
Workout or go home to tiktok
The facilities them self's are good although the changing rooms could be better kept, the main problem I find with the gym is the younger ones on there phones instead of working out, in my day their was a gym etiquette that everyone followed and that made all gyms a good place to get a proper workout
October 7, 2024
Reply from JD Gyms - Bradford
Hi there Suli - we appreciate the time you have taken to leave us a review for our Bradford gym.
We are obviously not happy to only score 3 stars for your rating, as we always strive to create the best member experience.
If at any point you think there is something more our team in Bradford can be doing to improve your experience, be it: The cleanliness of the changing rooms or other members not being considerate of other gym users. Please do not hesitate in contacting them in the gym or via email on: Bradford@jdgyms.co.uk
We hope to see you again soon.
Best Wishes,
The JD Gyms Team
💚.
Make JD GYM (Bradford.) Great again!
It's been a long time since I've been a member at this gym.
Have to say unfortunately it seems like its gone downhill.
Most importantly, Why is there now only 3 squat racks in such a busy gym? There was 7 places to squat before. One of the more popular exercises and probably the best and now there's only three places to do it from.
There doesn't seem to be as many weight plates in the gym as there was before. Same with barbells. Finding weight collars is like playing Where's Wally.
A lot of stuff seems to be out of order.
Even before you walk in one of the doors is broken.
The bags for boxing are too soft and should be replaced with better ones. Even try adding aqua bags, double end bags and a better section for boxing as quite a lot of people who come to the gym can box.
I think this gym needs a big refurb and focus on placing equipment in better places.
A separate section for powerlifting with squat racks deadlift platforms and bench should be made. Also consider adding a section for calisthenics with better places to do weighted pullups and Dips.
There should be at least five squat racks with Deadlift platforms incase some people want to do Deadlifts.
Only writing this review because I'm bored and would love to see this gym become better again instead of pretty crappy like it is now.
It's a very busy gym and seems like it's been neglected. Not much care into it as opposed to it's first and second year it was open.
Hope it helps.
September 26, 2024
Reply from JD Gyms - Bradford
Hi there Naz, thank you so much for leaving us a review with your requests and suggestions. We are loving how passionate you are about "making JD Gyms Bradford great again".
We are always willing to listen to our members when it comes to improving our facilities.
We can assure you our team in Bradford do everything in their power to maintain the standards in and outside the gym.
We will however forward on your comments to the team there to look into forming part of an action plan to improve the experience for all of our members.
Best wishes
The JD Gyms Team
💚
Reply from JD Gyms - Bradford
Hi Miran. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars
- and what a comment to be the best in the city!!
We aim to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment However if there is ever anything you think should be improved during your visit, please do not hesitate to tell a member of the team at Bradford.
Thanks, The JD Gyms Team 💚
Reply from JD Gyms - Bradford
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
I joined this gym because it was open…
I joined this gym because it was open 24 hours i understand that you close the sauna and showers at night but how do you expect grown adults to workout with no access to any toilets at night time this is not good enough.
August 31, 2024
Reply from JD Gyms - Bradford
Hello! Thanks for leaving us some feedback, we appreciate it.
We are a 24-hour gym in Bradford, but due to there being less staff on duty throughout the night, areas which are not covered by CCTV are closed t for the safety of our members (i.e. the main changing rooms and saunas).
We do however leave the accessible changing room open at all times, as well as there being lockers for you to use. If you need to get changed or grab a shower during the night, that option is there for you and you'll have complete privacy in there.
Hope this helps!
The JD Gyms Team 💚
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