JD Gyms - Bradford Reviews 

459
TrustScore 3.5 out of 5

3.6

Manningham Lane, BD1 3AH Bradford, Yorkshire, GB


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Rated 3 out of 5 stars

Women’s section is ok but often you are stood around waiting for machine to be free unless u go late evening/night and If u go more than once have problems entering doors won’t open and no staff to le... See more

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Rated 2 out of 5 stars

Staff needs to improve they attitude always get threats if I don’t put the weights back I’ll get suspended, sometimes it happens at busy time you forget to put weights back. If I was to get suspended... See more

Company replied

Rated 5 out of 5 stars

JD Gym in Bradford is a great place to get your workout on, seriously! The equipment is always clean and there's plenty of space, even during peak hours. l've been going for a while now and I'm really... See more

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Rated 5 out of 5 stars

Zumba classes at JD sports is one to definitely enroll onto for the ladies. A lovely and enthusiastic zumba instructor who has a variety of songs to cater to everyone. A mixture of upbeat songs vs som... See more

Company replied


Company details

  1. Gym

About JD Gyms - Bradford

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Manningham Lane, BD1 3AH, Bradford, Yorkshire, United Kingdom

  • 1274987128

3.6

Average

TrustScore 3.5 out of 5

459 reviews

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3.6

All reviews

(459)

4,582 reviews in the last 12 months

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Rated 1 out of 5 stars

JD Bradford

Going to JD Gym in Bradford for 3 years now and Spin room was never in this condition before. Half bikes are always with dead battery and you never know on which level you are. Half bikes are broken (seats are not holding in position and same with the wheel), some pedals don’t have leashes. Coaches are really good but they are losing people just because management don’t care about the equipment quality. Very disappointing.

September 2, 2024
Unprompted review
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Reply from JD Gyms - Bradford

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

We will have someone look into what's going on with the bikes in your gym. If you'd like to speak to someone directly, you can email the gym manager on bradford@jdgyms.co.uk

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

Unhygienic

Unhygienic. Treadmills not working. Nothing to wipe machines or benches down.

August 26, 2024
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Reply from JD Gyms - Bradford

Hi there

Thanks for leaving us some feedback.

Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can.

With regards to cleaning, we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on bradford@jdgyms.co.uk

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Equipment is very good and staff are…

Equipment is very good and staff are very friendly and nice

August 27, 2024
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Reply from JD Gyms - Bradford

Hi there

We're so pleased to hear you love our gym and our team as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 3 out of 5 stars

Liked But Cleanliness isn't there

Liked: Gym is huge, all equipments are there.

Disliked: Cleanliness is an issue, bathrooms are stinky. I was bleeding from my finger and some drops of blood had fell on the treadmill, I asked a personal trainer to send someone to wipe the blood but no one came.

August 26, 2024
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Reply from JD Gyms - Bradford

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 3 out of 5 stars

Value for money has decreased over…

Value for money has decreased over time. As the number of people attending has increased significantly, the gym has become very crowded and waiting times are significant. The open area that used to exist has been taken over with more machines, so there are no monkey bars or an area to do exercises that need more space. Can I suggest that an open area is created? I also notice that the Unit next door is vacant - would this be a good opportunity to expand? - And try and give the existing members a better experience rather than continue to keep cramming everyone in like sardines?! People will start leaving if the experience continues to degrade, which it is.

August 26, 2024
Unprompted review
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Reply from JD Gyms - Bradford

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 1 out of 5 stars

Didn’t get a refund even though I quit…

Didn’t get a refund even though I quit and didn’t use it once

August 14, 2024
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Reply from JD Gyms - Bradford


Hi there. Thank you for taking the time to leave a review. We do have a refund policy where by if you may not have used the gym and it is within 14 days of starting your membership, we will refund any initial payments made at the time of joining.

We also have a member services team that are able to help you with any membership query or issue you maybe experiencing. Please can you send an email query through our website and someone from the member service team can look into this for you. https://www.jdgyms.co.uk/general-enquiries-form/ Best wishes The JD Gym Team 💚

Rated 4 out of 5 stars

Jd gyms

Its nice and i would recommend it to others

August 12, 2024
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Reply from JD Gyms - Bradford

Hi, thank you for leaving a review! It's great to hear your enjoying using the facilities at our Bradford gym and we will be sure to pass this onto the team! The JD Gyms Team 💚

Rated 1 out of 5 stars

I can’t access my membership anymore

I can’t access my membership anymore! I’ve paid for the full month!

August 13, 2024
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Reply from JD Gyms - Bradford

Hi there

Thank you for leaving us a review.

We have a member services team that are able to help you with any membership query or issue you maybe experiencing.

Please can you send an email query through our website and someone from the member service team can look into this for you. https://www.jdgyms.co.uk/general-enquiries-form/

You can also speak to a member of staff within the gym next time you are there if you prefer.

Best wishes
The JD Gym Team 💚

Rated 1 out of 5 stars

I guess this is not JD gym this is…

I guess this is not JD gym this is junaid gym. I was working out and some Muslim guys offering prayers I mean it’s gym it’s for fitness not prayer.

August 4, 2024
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Reply from JD Gyms - Bradford

Hi there

Thank you for taking the time to leave us a review. All feedback is important as it helps us to keep improving!

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

Cleaning is very poor most machines are…

Cleaning is very poor most machines are not working always have not in use sign also toilet door’s doesn’t have any lock cold shower drain is blocked

August 7, 2024
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Reply from JD Gyms - Bradford

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

With regards to cleaning, we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on bradford@jdgyms.co.uk

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

Jd gym

Jd gym. Personal trainners need to sort people.issuse out especially when being stalked in the gym they dont do nothing about as ignoring customers complaints which personally they don't care about woman respect and rights what the point of point being a personal trainers when they don't know how to do the job right

July 1, 2024
Unprompted review
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Reply from JD Gyms - Bradford

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

If you'd like to discuss the points you've raised with the Manager of your club, you can reach them on bradford@jdgyms.co.uk

Best wishes

The JD Gyms Team

Rated 3 out of 5 stars

Some staff members are not co…

Some staff members are not co operative. Poor maintaince of machinery and drinking water area.

August 1, 2024
JD Gyms - Bradford logo

Reply from JD Gyms - Bradford

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 1 out of 5 stars

Membership been cancelled for no reason…

Membership been cancelled for no reason after paying for it. Cant access the gym

July 31, 2024
JD Gyms - Bradford logo

Reply from JD Gyms - Bradford

Hi there

Thank you for leaving us a review.

We have a member services team that are able to help you with any membership query or issue you maybe experiencing.

Please can you send an email query through our website and someone from the member service team can look into this for you. https://www.jdgyms.co.uk/general-enquiries-form/

You can also speak to a member of staff within the gym next time you are there if you prefer.

Best wishes

The JD Gym Team 💚

Rated 5 out of 5 stars

Impressed with high standards of a member of staff

A lot of small tasks to do for 1 member of staff on work rota during busy periods around 7pm to 8pm. Observed that this staff member has high standards every time I have visited. Could be given training to develop leadership and management role. Succession planning.

August 7, 2024
Unprompted review
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Reply from JD Gyms - Bradford


Hello.
Thank you so much for taking the time to leave a review. We especially love to hear the success stories of our team in club. Any member of our JD Gyms family that demonstrate the qualities that mirror our ethos will have all the assistance in their development that they desire, as we take great pride in developing from within.
In the meantime we will be sure to contact the club and pass on your praise.

Thank you, The JD Gyms Team 💚

Rated 1 out of 5 stars

Very unclean gym and absolutely…

Very unclean gym and absolutely stinks.... the machines are dirty !! Do not clean them at alll

August 2, 2024
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Reply from JD Gyms - Bradford

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

With regards to cleaning, we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on bradford@jdgyms.co.uk

Best wishes

The JD Gyms Team

Rated 5 out of 5 stars

Saiqa

It's convenient for me

July 31, 2024
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Reply from JD Gyms - Bradford

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 4 out of 5 stars

Great beautiful gym but the man toilets…

Great beautiful gym but the man toilets is absolutely filthy all the time I visit and this is like 7th visit at this branch .. please clean better

July 18, 2024
Unprompted review
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Reply from JD Gyms - Bradford

Hi there

Thank you for taking the time to leave us a review.

Many thanks for providing us feedback. We'll use this information to continue to improve the experience our members get 👍💚

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

Horrible gym

Horrible gym
It’s super busy it’s very dirty the toilets are absolutely filthy no cleaning it’s absolutely disgusting worst gym to go to

July 8, 2024
Rated 4 out of 5 stars

Great gym

Great gym! Enjoyed it.

July 2, 2024
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Reply from JD Gyms - Bradford

Hi there

Wow! Thanks for the 4 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 5 out of 5 stars

calm and Great gym

calm and Great gym, great place to be

July 1, 2024
JD Gyms - Bradford logo

Reply from JD Gyms - Bradford

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

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