JD Gyms - Bristol Reviews 

252
TrustScore 4 out of 5

3.8

2 Channons Hill Retail Park, Whitworth St, BS16 2EA Bristol, Gloucester, GB


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Rated 5 out of 5 stars

Actually really impressed with the equipment. Historically most commercial gyms shy away from having proper platforms - plenty here. The strength equipment has a great balance to it and never seems to... See more

Company replied

Rated 4 out of 5 stars

I only do classes but they are really good, and a nice bunch of trainers and people around. My only issue is to get in & out of the gym with mobile app. Would be great if an authorization no.would b... See more

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Rated 3 out of 5 stars

The gym is spacious which is good, the equipment (treadmill, cross trainer, rowing machine) are quite dated, I have been to other gyms where their machines are better quality (tv, doesn’t squeak, is... See more

Company replied

Rated 5 out of 5 stars

Great welcoming service. Superb vibe, decor, lighting and music. Lots of treadmills out of action though. I’ve not been when it’s busy but lack of machines when busy would be very frustrating. Sam... See more

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Company details

  1. Gym

About JD Gyms - Bristol

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • 2 Channons Hill Retail Park, Whitworth St, BS16 2EA, Bristol, Gloucester, United Kingdom

3.8

Great

TrustScore 4 out of 5

252 reviews

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3.8

All reviews

(252)

4,429 reviews in the last 12 months

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Rated 5 out of 5 stars

So this is the first time visiting the…

So this is the first time visiting the gym and I was met by a man called mark who was very pleasant ,gave me some good information and very good knollage of equipment and how to use it will definitely be back

January 23, 2026
Unprompted review
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Reply from JD Gyms - Bristol

Hi - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars and the positive feedback for our staff!
Thanks, The JD Gyms Team 💚

Rated 2 out of 5 stars

Unprofessional Staff

I had a bad experience on my first day at JD GYM Channons Hill Bristol. One of female staff members was very rude and unprofessional.
My brother and I started our workout after placing our gym bags to the side, as we had personal equipment inside that we use frequently during training.

A female staff member approached us and asked if the bag belonged to us. We said yes. She then told us that we were not allowed to keep our bag there and that it must be placed in a locker. We explained that it was our first day at the gym and that we did not have a locker yet, and that the bag contained equipment we needed for our workout.

She responded aggressively and said, “Either put your bag in the staff room or I will kick you out of the gym.” To avoid any conflict, we agreed and placed our bags in the staff room.

Later, while continuing our workout in other areas of the gym, we noticed that around 25% of other members had their bags beside them while exercising.

After finishing our workout, we went to the staff room to collect our bags, but the room was locked and no staff were present. We waited for more than 20 minutes before a staff member finally arrived and returned our bags.

January 15, 2026
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Reply from JD Gyms - Bristol

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 1 out of 5 stars

problems with payment

The Gym is good. But I used to pay Revolut (that it is a UK bank) and JD gyms doen't accept it.
They thake up my money from the bank account for the first month. I would like my money back since it hasn't been 14 days since I cancelled my subscription.

January 11, 2026
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Reply from JD Gyms - Bristol

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 2 out of 5 stars

The equipment is great but the water…

The equipment is great but the water provided tastes like soil and makes me and my friends feel sick

November 25, 2025
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Reply from JD Gyms - Bristol

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 2 out of 5 stars

Music too loud

Music too loud, plus equipment a bit over used

December 10, 2025
Unprompted review
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Reply from JD Gyms - Bristol

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 2 out of 5 stars

Music way too loud

Music too loud, i come during the later hours with my close friend and we literally cannot communicate normally and have to shout. Please turn the volume down to an acceptable background volume. Even with noise cancelling ear phones i can hear the music. Im coming to a gym not a concert.

December 9, 2025
Unprompted review
JD Gyms - Bristol logo

Reply from JD Gyms - Bristol

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 2 out of 5 stars

Customer service

Been coming on and off over the years, but female staff member tonight lacked professionalism and an ability to navigate anything that didn't involve a QR code (mine wasn't working for reasons unknown). Unprofessional and just seemed to lack competency in customer service. I suppose maybe to be expected in a budget gym. And not exactly rushed off their feet.

December 5, 2025
Unprompted review
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Reply from JD Gyms - Bristol

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 4 out of 5 stars

The gym looks new and clean

The gym looks new and clean, the only issue is that there is no bands that I feel is essential not just for training but also stretching.

The gym is big and mainly open plan with well thought out compartment of cardio, dumbbells, racks and hugh range of machines.

Overall, I am enjoying this gym.

November 8, 2025
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Reply from JD Gyms - Bristol

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 1 out of 5 stars

I cancelled at the same same registered…

I cancelled at the same same registered still no news from JD and I never used JD

October 22, 2025
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Reply from JD Gyms - Bristol

Hi – Thank you for your review. As per our terms and conditions, you’re more than welcome to cancel your direct debit at any time to avoid any further payments being collected as our memberships are not contracted.
The JD Gyms Team 💚

Rated 3 out of 5 stars

its okay

Its the most I paid for a gym membership, but its smaller then other gyms I been to, so has less equipment and is packed more often then not. However the location is very good for me. Also it has no sauna but other JD gyms do and their cheaper.

September 22, 2025
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Reply from JD Gyms - Bristol

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Messed up system

I honestly don’t recommend this gym as their system is so bad that you can’t cancel a membership and they keep on deducting saying it wasn’t cancelled 30 day notice blah blah. I want my money back please coz it’s not my fault your system is terrible. I despise Jd gyms, thought they were decent because of the name but it’s quite the opposite

July 25, 2025
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Reply from JD Gyms - Bristol

Hello, thankyou for your review. Our cancellation policy is agreed to within the terms and conditions of your membership. If you wish to discuss this further, please respond to your cancellation confirmation or auto response email.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Friendly

First time at a Zumba class and everyone was very friendly.

June 26, 2025
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Reply from JD Gyms - Bristol

Hi Dawn - Thanks for the 5star review! It's great to hear your enjoying the Zumba class at our Bristol gym. Keep up the great work👍
The JD Gyms Team 💚

Rated 5 out of 5 stars

excellent gym

excellent gym, very clean, well equipped with all the necessary equipment for a complete professional workout.

January 31, 2025
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Reply from JD Gyms - Bristol

Hi Francesca - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym!
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym

Great gym, good facilities, especially like the studio. Clean changing rooms. Staff very friendly

June 22, 2025
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Reply from JD Gyms - Bristol

Hi - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym!
Best wishes, The JD Gyms Team 💚

Rated 1 out of 5 stars
JD Gyms - Bristol logo

Reply from JD Gyms - Bristol

Hi – Thank you for leaving a review. We would recommend you to submit an enquiry via our website and the customer service team can look into this for you.
The JD Gyms Team 💚

Rated 5 out of 5 stars

I was well satisfied by the…

I was well satisfied by the availability of wide range of equipments for my exercises

April 24, 2025
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Reply from JD Gyms - Bristol

Hi there - Thank you for your lovely feedback!
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

A clean and user-friendly gym

The gym and women's changing rooms are clean. There is lots of space and numerous machines. The gym us fairly stylish and It's also wheelchair friendly. Lastly, there are regular classes I can enjoy for no extra cost.

April 17, 2025
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Reply from JD Gyms - Bristol

Hi - Thanks for the 5star review and comments. It's really made our day 😀
Best Wishes, The JD Gyms Team 💚

Rated 4 out of 5 stars

Love the gym!

Love the gym!! Love going, it’s giving me a lot of confidence. The bathrooms are never unlocked, so unable to use the bathroom if need to.

April 8, 2025

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