JD Gyms - Bristol Reviews 

252
TrustScore 4 out of 5

3.8

2 Channons Hill Retail Park, Whitworth St, BS16 2EA Bristol, Gloucester, GB


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Rated 5 out of 5 stars

Actually really impressed with the equipment. Historically most commercial gyms shy away from having proper platforms - plenty here. The strength equipment has a great balance to it and never seems to... See more

Company replied

Rated 4 out of 5 stars

I only do classes but they are really good, and a nice bunch of trainers and people around. My only issue is to get in & out of the gym with mobile app. Would be great if an authorization no.would b... See more

Company replied

Rated 3 out of 5 stars

The gym is spacious which is good, the equipment (treadmill, cross trainer, rowing machine) are quite dated, I have been to other gyms where their machines are better quality (tv, doesn’t squeak, is... See more

Company replied

Rated 5 out of 5 stars

Great welcoming service. Superb vibe, decor, lighting and music. Lots of treadmills out of action though. I’ve not been when it’s busy but lack of machines when busy would be very frustrating. Sam... See more

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Company details

  1. Gym

About JD Gyms - Bristol

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • 2 Channons Hill Retail Park, Whitworth St, BS16 2EA, Bristol, Gloucester, United Kingdom

3.8

Great

TrustScore 4 out of 5

252 reviews

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3.8

All reviews

(252)

4,451 reviews in the last 12 months

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Rated 5 out of 5 stars

Good good

Good gym everything you need to train good atmosphere and surprisingly the music ain’t that bad and either, wouldn’t train anywhere else

April 5, 2025
Rated 5 out of 5 stars

I cancelled by mistake I like this gym…

I cancelled by mistake I like this gym I wish to continue my membership money will be in my account for direct debit fees £25,99 brilliance gym good atmosphere nice equipment

February 23, 2025
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Reply from JD Gyms - Bristol

Hi there

We understand that you accidentally cancelled your membership.

We appreciate your positive feedback about our gym, including the atmosphere and equipment. We're glad you enjoy being a member.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Good

Good very nice

March 6, 2025
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Reply from JD Gyms - Bristol

Hi there

We strive to provide a great experience for all our members, and we're glad you're finding value in our offerings.

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

Decent budget gym

Good range of kit, plenty of space, floors seem reasonably clean. However the free wifi doesn’t work, which is annoying when you can’t get signal anywhere in the gym except right by the front door.

March 3, 2025
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Reply from JD Gyms - Bristol

Hi there

We appreciate your feedback and understand your frustration with the Wi-Fi. We strive to provide a seamless experience for our members, and we're sorry to hear that the Wi-Fi wasn't working as expected.

We're actively working to improve our Wi-Fi connectivity and will be addressing this issue as soon as possible.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Equipment is always clean.

Equipment is always clean and haven't had a single bad experience so far.

February 16, 2025
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Reply from JD Gyms - Bristol

Hi there

We appreciate your kind words and are thrilled to hear that you've had consistently positive experiences with our equipment.

We strive to maintain the highest standards of cleanliness and are glad that our efforts have been noticed.

Best wishes
The JD Gyms Team 💚 

Rated 3 out of 5 stars

Mediocre

Rowing machines not fit for use.
The place needs refurbishment.
Machines old.

February 15, 2025
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Reply from JD Gyms - Bristol

Hi there

We appreciate you taking the time to share your feedback.

We strive to provide our members with a positive and enjoyable fitness experience, and we're disappointed to hear that your recent visit did not meet your expectations. We will take your comments into consideration as we continue to evaluate and improve our facilities.

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

I like the equipment and the layout of…

I like the equipment and the layout of the space, it offers a wide variety of exercise possibilities, although due to the high demand , I've still experienced some difficulties accessing certain things. I think staff could be more approachable in terms of guidance , advice and basic instructions on how to use some equipment safely. The one thing that I really struggle with is the extremely loud music that can't even be overpowered with my headphones without me risking lasting hearing damage. I don't understand the need , considering that everybody has a smartphone and can opt for listening music of their own taste should they want to. I might be sensitive to this though as I'm a working musician and I'm currently studying media composition, so maybe other people wouldn't even recognise this as an issue.

January 26, 2025
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Reply from JD Gyms - Bristol

Hi there

We appreciate your feedback and understand your concerns. It's great to hear you enjoy the equipment and layout of our space, and we strive to provide a wide variety of exercise possibilities for our members.

We acknowledge that high demand can sometimes lead to challenges, and we're always working to improve accessibility. We'll take your feedback regarding staff approachability into consideration and encourage our team to be more proactive in offering guidance and support.

We understand your sensitivity to loud music, especially given your background in music. We value your perspective and will consider your feedback as we explore ways to enhance our audio environment. We want to create a space that is welcoming and comfortable for everyone.

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Good range of equipment and clean space…

Good range of equipment and clean space to train.

February 1, 2025
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Reply from JD Gyms - Bristol

We appreciate your kind words and are glad you found our equipment and space to your liking. We strive to provide a clean and well-equipped environment for our members.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Still a great gym😊

January 31, 2025
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Reply from JD Gyms - Bristol

Hi there

Thanks for the 5-star review! We're so glad to hear you're still enjoying the gym.

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Recently joined the fishponds gym in…

Recently joined the fishponds gym in Bristol, great equipment and is a good sized gym. Also, it is very clean so huge credit to the cleaners.

January 27, 2025
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Reply from JD Gyms - Bristol

Hi there

Thank you for your kind words! We're thrilled to hear you're enjoying the Fishponds gym in Bristol.

We're proud of our clean facilities and appreciate you recognising the hard work of our cleaning team. We hope you continue to have a positive experience with us.

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

It's a great gym

It's a great gym, something that I was looking for, for ages.
The only kit that is missing is the kicking bag.
Would you please provide a kicking bag next to the boxing bag? My background is Taekwondo, I love practicing my kicks.

Thank you for such a great gym

January 27, 2025
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Reply from JD Gyms - Bristol

Hi there

We appreciate your kind words and are thrilled you've found a gym that meets your needs.

We understand your desire for a kicking bag and value your feedback. We're always looking for ways to improve and will consider your suggestion as we plan future equipment additions. Thank you for being a valued member.

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Amazing Experience For Someone New To The Gym

It was my first time ever at a Gym and I felt very welcome as soon as I walked through the door the first time. There is a very friendly and polite attitude inside. The building itself is very nice and I enjoy my time inside. The staff where nice and able to help me when I had questions during my first few sessions. Good facilities. When I get home I can't wait to go back again. Couldn't ask for more.

January 23, 2025
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Reply from JD Gyms - Bristol

Thank you for your kind words!

We're thrilled to hear you had such a positive first experience at our gym. We strive to create a welcoming and supportive environment for all our members, regardless of their fitness level. It's wonderful to know that our staff made you feel comfortable and were able to assist you during your initial sessions.

We're glad you enjoy the facilities and look forward to seeing you again soon!

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

Clean well equipped gym

Clean well equipped gym, everything in good condition.
I like the relaxed atmosphere and the fact theres a real cross section of gym users.
Only tried the Body Pump class so far but loved it!

January 18, 2025
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Reply from JD Gyms - Bristol

Hi there

Thank you for your kind words! We're glad you're enjoying the gym's atmosphere, equipment, and classes.

We strive to create a welcoming environment for everyone, and we're happy to hear you're finding it a positive experience. We're always looking for ways to improve, so your feedback is valuable.

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

First time at this JD gym

First time at this JD gym, wasn’t too busy, machines were mostly free and not had a lot of time to wait for them to get free. Clean, was being constantly cleaned by the staff members. Good vibe there will definetly be going again just not on my own as not confident enough!

January 17, 2025
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Reply from JD Gyms - Bristol

Hi there

It's great to hear you had a positive first experience at the gym. We're glad you found it clean and that the machines were readily available.

We understand that working out can be intimidating, but we encourage you to try a class with others. Our staff are always happy to help and create a welcoming environment for everyone.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

Too old.dirty showers no sauna or steam…

Too old.dirty showers no sauna or steam room

January 12, 2025
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Reply from JD Gyms - Bristol

We understand your disappointment with your recent experience. We appreciate you bringing these concerns to our attention.

We take all feedback seriously and will use it to improve our facilities.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

Rude gym staff and super inexperienced

Terrible terrible gym atmosphere. Morning staff are extremely rude and unapproachable when asking for help and manager has no idea what she’s doing. Music is constantly too loud. Lack of PTs because staff are mostly either out of shape or on steroids. Two extreme opposites. I would recommend avoiding this one at all costs until they change management at the very least

August 17, 2024
Unprompted review
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Reply from JD Gyms - Bristol

Hi there

We appreciate you sharing your feedback. We understand your frustration with the gym atmosphere, staff interactions, and music volume.

We strive to create a welcoming and supportive environment for all members, and it's clear we fell short of that goal in your experience. We will address these issues internally to improve our service. We value your opinion and will use it to make necessary changes.

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

The gym is super friendly

The gym is super friendly, especially the classes, they are amazing with great instructors and definitely the best thing about the gym! Unfortunately, many of the classes have recently been axed from the timetable, so if this continues I will definitely be looking for another gym with more regular and varied classes. Such a shame, as there's a real sense of belonging and community in some of the classes that have a loyal group of participants.

November 24, 2024
Unprompted review
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Reply from JD Gyms - Bristol

Hi there Tracy, thank you so much for leaving us a review with your requests and suggestions. We are loving how passionate you are about doing the classes at our Bristol gym, we have heard how much of a great atmosphere is created by our team and members in them.

We are always willing to listen to our members when it comes to designing our class timetable, so please do not hesitate to share your thoughts with our management team on: Bristol@jdgyms.co.uk

We are sure the team will offer as much variety as possible whilst making sure the popular classes are catered for.

The JD Gyms Team 💚

Rated 4 out of 5 stars

Great gym, fantastic classes… shame class timetable is being reduced.

Really good gym with fantastic classes that have a friendly atmosphere… unfortunately more and more of the classes are being taken off the timetable! :(

October 17, 2024
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Reply from JD Gyms - Bristol

Hi there Rosie, thank you so much for leaving us a review, the team in Bristol will be happy with the 4 star rating. We are loving how passionate you are about doing the classes at our Bristol gym.

We are always willing to listen to our members when it comes to designing our class timetable, so please do not hesitate to share your thoughts with our management team on: Bristol@jdgyms.co.uk
The JD Gyms Team 💚

Rated 5 out of 5 stars

First visit to JD gym in Fishponds

Went with my friend who is a regular attender at JD. Was welcomed by the manager and many of the other gym members. Very friendly gym with a good selection of equipment. Very clean surroundings. Very impressed.

November 7, 2024
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Reply from JD Gyms - Bristol

Hi there Deborah. Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be, so we are really pleased you're enjoying your JD Gyms experience in Bristol and how welcome our team made you feel the minute you walked through the door 😊 💪 The JD Gyms Team 💚

Rated 5 out of 5 stars

JD gym is a great place to work out

JD gym is a great place to work out. It has a lot of different equipment to choose from, and the staff is always friendly and helpful. I would definitely recommend it to anyone looking for a good gym to join.

October 30, 2024
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Reply from JD Gyms - Bristol

Hi there

Thank you for your kind words! We're thrilled to hear you're enjoying the variety of equipment and the friendly staff. It's our goal to create a welcoming and supportive environment for all our members. We appreciate you recommending us to others.

Best wishes
The JD Gyms Team

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