JD Gyms - Bristol Reviews 

252
TrustScore 4 out of 5

3.8

2 Channons Hill Retail Park, Whitworth St, BS16 2EA Bristol, Gloucester, GB


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Rated 5 out of 5 stars

Actually really impressed with the equipment. Historically most commercial gyms shy away from having proper platforms - plenty here. The strength equipment has a great balance to it and never seems to... See more

Company replied

Rated 4 out of 5 stars

I only do classes but they are really good, and a nice bunch of trainers and people around. My only issue is to get in & out of the gym with mobile app. Would be great if an authorization no.would b... See more

Company replied

Rated 3 out of 5 stars

The gym is spacious which is good, the equipment (treadmill, cross trainer, rowing machine) are quite dated, I have been to other gyms where their machines are better quality (tv, doesn’t squeak, is... See more

Company replied

Rated 5 out of 5 stars

Great welcoming service. Superb vibe, decor, lighting and music. Lots of treadmills out of action though. I’ve not been when it’s busy but lack of machines when busy would be very frustrating. Sam... See more

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Company details

  1. Gym

About JD Gyms - Bristol

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • 2 Channons Hill Retail Park, Whitworth St, BS16 2EA, Bristol, Gloucester, United Kingdom

3.8

Great

TrustScore 4 out of 5

252 reviews

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3.8

All reviews

(252)

4,476 reviews in the last 12 months

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Rated 1 out of 5 stars

The app logged me out and won’t let me…

The app logged me out and won’t let me sign back in.

April 23, 2024
JD Gyms - Bristol logo

Reply from JD Gyms - Bristol

Hi there

We are very sorry to hear you have been having difficulty accessing your account.

Please can you send an email query by clicking the link below and someone from the member service team can look into this for you. You can also call the gym and explain the issues over the phone or you can email the General Manager on bristol@jdgyms.co.uk

https://www.jdgyms.co.uk/general-enquiries-form/

Best wishes
The JD Gym Team 💚

Rated 5 out of 5 stars

JD Gyms stands as a beacon of fitness…

JD Gyms stands as a beacon of fitness in city. Best Gym !!!

April 23, 2024
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Reply from JD Gyms - Bristol

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,
The JD Gyms Team 💚

Rated 5 out of 5 stars

Very friendly staff.also helpful

Very friendly staff.also helpful

December 21, 2023
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Reply from JD Gyms - Bristol

Hi there

Thank you for leaving us a review, we are thrilled to see the 5 stars and love to hear that you are enjoying your gym experience with us ⭐

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

A good gym!

Well equipped, friendly, great classes. Great value too.

April 8, 2024
JD Gyms - Bristol logo

Reply from JD Gyms - Bristol

Hi there

Thank you for leaving us a review, we are thrilled to see the 5 stars and love to hear that you are enjoying your gym experience with us ⭐

Best wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

Surprised by bait and switch offers

Surprised by bait and switch offers. Sign up for membership showed "Sign up for one month" prominently. And that there are no contracts or "surprises". Once you try to cancel, you find out that they take 30 days to process the cancelation in order to charge you another month.

April 2, 2024
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Reply from JD Gyms - Bristol

Hello

Thank you for your feedback. There is no intention of surprise within our memberships. Everything is explained in the terms of the membership before you agree to joining.

To cancel your membership, you simply visit the website and raise a cancellation ticket. I have included the link below:

https://www.jdgyms.co.uk/general-enquiries-form/

We ask that your direct debit remains live until the cancellation has been processed by one of the customer service team. We hope the above is helpful. If you need any assistance with this matter, a member of staff at your gym will be more than happy to help you.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Really good choice of classes and a…

Really good choice of classes and a reasonable price

March 27, 2024
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Reply from JD Gyms - Bristol

Hi there

Thank you for the fabulous review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪

Keep up the great work 💚

Rated 5 out of 5 stars

Lots of kit and nice atmosphere

A lot of kit, I love the style and atmosphere of the gym

March 19, 2024
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Reply from JD Gyms - Bristol

Hi there

Thank you for taking the time to leave us a review.

We aim to deliver a fantastic experience, at competitive prices so that everyone can find their fit. We're so pleased to hear you are enjoying your experience with us 💚

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

the guest wifi is terribly useless

the guest wifi is terribly useless. once connected you can't even scan the qr code to get in or outside the gym.

March 1, 2024
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Reply from JD Gyms - Bristol

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 5 out of 5 stars

Fantastic!!

Fantastic!!

March 1, 2024
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Reply from JD Gyms - Bristol

Hi there

Thanks so much for the 5 star review! Glad to hear that you are enjoying the gym, keep up the great work!!  

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Staff are really welcoming and the…

Staff are really welcoming and the induction is great gives you a idea what to strive for and provides insight into your health and fitness hazell was great in helping my sign up 5 stars all the way

February 20, 2024
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Reply from JD Gyms - Bristol

Hi there

Thanks for taking the time to leave us this wonderful 5star review!

We are thrilled to hear that you are enjoying the gym, keep up the great work 👍 

Best wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

The wify is really really bad,it's…

The wify is really really bad,it's horrific

January 30, 2024
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Reply from JD Gyms - Bristol

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

Cheap machines and poor WiFi

Cheap machines and poor WiFi. Basic but affordable

February 4, 2024
JD Gyms - Bristol logo

Reply from JD Gyms - Bristol

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

Work to do!!

Excellent equipment, except:

- The safety hook on the seated calf
raise is slightly too high, so it
becomes ‘dangerous’ when
attempting to put the weight back,
after a heavy set

- The seated bench press machine is
exactly the same as in Pure Gym, which I hated, due to the fact that the
stretch it provides isn’t that great.

This should be improved by any obtaining other chest press machine, than the on stated.

My opinion will probably be ignored, but hey, it’s my opinion.

February 8, 2024
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Reply from JD Gyms - Bristol

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Great Gym

I just joined this gym and so far it is very nice, clean, and a comfortable environment to be in. Good equipment and plenty to use.

January 27, 2024
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Reply from JD Gyms - Bristol

Hi there

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes
The JD Gyms Team 💚

Rated 4 out of 5 stars

I re-joined the gym as I have moved…

I re-joined the gym as I have moved back into the area.

I love the gym and it has all the equipment I need, I was however disappointed to note that there were as usual lots of pins? Missing from numerous machines meaning I was unable to change the weight capacity to lift.

Hopefully these will be replaced by the time I visit next

January 24, 2024
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Reply from JD Gyms - Bristol

Hi there

Thank you for taking the time to leave us a review! It's great to hear you're enjoying your fitness journey with JD Gyms

We appreciate your feedback and will take it on board. It would be worth mentioning to a member of staff next time you are in the gym as they may have more available in the staff room 💪💚

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

less equipments

Fishponds JD Gym has only one machine for an upper thigh workout and only one for the upper back thigh (I think its name is Hamstring). There should be at least 2 machines for each. Because the person who is doing a workout on these machines stays on the machine even if he/she is taking a break between two sets of exercise.

January 24, 2024
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Reply from JD Gyms - Bristol

Hi there

Thank you for taking the time to leave us a review.

We aim to deliver a fantastic experience, so that everyone can find their fit. Many thanks for providing us feedback.

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym

Great classes with really nice teachers. The facilities were really good. Toilets were always clean.

September 24, 2023
JD Gyms - Bristol logo

Reply from JD Gyms - Bristol

Hi there

Thanks for the great review! It's wonderful to hear you're enjoying your fitness journey with JD Gyms and loving the classes 💪

Best wishes from all of the JD Gyms Team💚

Rated 5 out of 5 stars

This is such a great gym

This is such a great gym. Open 24/7, very nice and tidy, very professional staff. All great 👍

January 16, 2024
JD Gyms - Bristol logo

Reply from JD Gyms - Bristol

Hi there

Thanks for the great review! It's wonderful to hear you're enjoying your fitness journey with JD Gyms 💪

Best wishes from all of the JD Gyms Team💚

Rated 5 out of 5 stars

Really great gym

Really great gym! Very clean and nice I feel very comfortable there x

January 14, 2024
JD Gyms - Bristol logo

Reply from JD Gyms - Bristol

Wow!

Thanks for the 5star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

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