JD Gyms - Bristol Reviews 

252
TrustScore 4 out of 5

3.8

2 Channons Hill Retail Park, Whitworth St, BS16 2EA Bristol, Gloucester, GB


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Rated 5 out of 5 stars

There's all the right equipment, its clean , staff are friendly, place is refurbished , people are nice, the gym is great and they also have great facilities!

Rated 5 out of 5 stars

Actually really impressed with the equipment. Historically most commercial gyms shy away from having proper platforms - plenty here. The strength equipment has a great balance to it and never seems to... See more

Company replied

Rated 4 out of 5 stars

I only do classes but they are really good, and a nice bunch of trainers and people around. My only issue is to get in & out of the gym with mobile app. Would be great if an authorization no.would b... See more

Company replied

Rated 3 out of 5 stars

The gym is spacious which is good, the equipment (treadmill, cross trainer, rowing machine) are quite dated, I have been to other gyms where their machines are better quality (tv, doesn’t squeak, is... See more

Company replied


Company details

  1. Gym

About JD Gyms - Bristol

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • 2 Channons Hill Retail Park, Whitworth St, BS16 2EA, Bristol, Gloucester, United Kingdom

3.8

Great

TrustScore 4 out of 5

252 reviews

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3.8

All reviews

(252)

4,484 reviews in the last 12 months

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Rated 5 out of 5 stars

Really great gym

Really great gym! Very clean and nice I feel very comfortable there x

January 14, 2024
JD Gyms - Bristol logo

Reply from JD Gyms - Bristol

Wow!

Thanks for the 5star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great place

Great place, friendly and helpful team,good vibe, clean and tidy

January 16, 2024
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Reply from JD Gyms - Bristol

Wow!

Thanks for the 5star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Infrastructure

January 16, 2024
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Reply from JD Gyms - Bristol

Hi there

Wow, we're so pleased to hear you love our gym as much as we do!

Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,
The JD Gyms Team 💚

Rated 4 out of 5 stars

Really spacious and clean gym

Really spacious and clean gym.
Very impressed and will be my new gym going forth.

Only thing that is slightly inconvenient is the changing rooms being locked until 6am, meaning I can’t put my coat / bag away when I go gym before 6 (usually 4am), unless you have a PIN Code, which they no longer provide..

January 9, 2024
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Reply from JD Gyms - Bristol

Hi there

Thank you for taking the time to leave us a review.

We aim to deliver a fantastic experience, so that everyone can find their fit. Many thanks for providing us feedback.

Best wishes
The JD Gyms Team 💚

Rated 2 out of 5 stars

I think this place need to get some…

I think this place need to get some more cable handles as they are rubbish and no where near enough a lot of knee pads are broken needs to sort it out really

October 29, 2023
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Reply from JD Gyms - Bristol

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 5 out of 5 stars
JD Gyms - Bristol logo

Reply from JD Gyms - Bristol

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes, The JD Gyms Team 💚

Rated 4 out of 5 stars

Overall great gym with potential, but can be improved

Overall it’s an admirably well equipped gym and seems to be very well looked after.
There are a few things however that need improvement:
1. Temperature - seems to be quite cold most of times.
2. Music - it’s louder than I would like and it’s hard to listen to music when I’m using headphones.
3. Internet - mobile data signal is struggling a lot when I’m inside the gym. It may be affected by the metallic structure of the building. There is Wi-Fi available but it seems to struggle when the gym is fully busy.
4. Lighting - I feel the changing rooms are quite dark. The gym area is also dark but it fits with the style of the gym. The fitting rooms though don’t have to be that way as it’s hard for the cleaners to see if surfaces are dirty.

My intention is to provide constructive feedback from a user’s perspective, as in all fairness the gym looks amazing and it seems that a lot of experience has been put to bring it to life.

November 13, 2023
Rated 1 out of 5 stars

Below average gym with a cancellation process fraudulent in nature.

Was a member of the Bristol Gym for a short time.
For some reason any communication and cancellation means contacting the customer service team directly, meaning they will try to draw out the process and cheaper you for an extra month, which is the main reason for the score.
However, the Bristol gym had below average equipment, a low ceiling rendering some pull up bars useless, and the cable machines were in questionable order. Most equipment was dirty and I do not believe is regularly cleaned properly.
Poor car park spaces.

November 3, 2023
Rated 5 out of 5 stars

Great Gym

Great gym, clean, convenient location and parking. Good price, especially with benefits from JD+ and 24/7 access. Plenty of free weights and squat racks.

September 24, 2023
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Reply from JD Gyms - Bristol

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 5 out of 5 stars

The best

It’s literally the best gym in Bristol like fr it’s worth it.
Tho the price it’s a little too high but I guess it’s worth it!!

October 12, 2023
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Reply from JD Gyms - Bristol

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 4 out of 5 stars

Nice space but the Internet connection…

Nice space but the Internet connection right at the door is very bad so hard to get in most of the time

October 5, 2023
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Reply from JD Gyms - Bristol

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Rated 3 out of 5 stars

Personal experience

Like the location near my home and plenty of classes
Dislike the loud music and the rooms are too dark having difficult to read the instructions

October 3, 2023
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Reply from JD Gyms - Bristol

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on bristol@jdgyms.co.uk

The JD Gyms Team 💚

Rated 5 out of 5 stars

Very good equipment

Very good equipment, very helpful staff, I am so glad to join, I made a good choice

September 21, 2023
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Reply from JD Gyms - Bristol

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 1 out of 5 stars

I have been a member of JD gym over 3…

I have been a member of JD gym over 3 years, and as a loyal member I would like to draw your attention to their staff issues.
As I was finishing off my session, I was coming off the leg press machine which I was using at the time.

A member of staff who claimed to be a manager and
always on steroid has no communication skills, was so rude towards me shouting across the room saying..

Oi did you just use the machine?
I replied back saying yes I have.
He then shouted aggressively saying if you don't put the weights back you know where the front door is! He also had an attitude as if he owned the gym. Without knowing facts he accused me of something which I didn't do. I didn't react to his foolishness I then put the weights back.
Tried explaining to him that the machine that I was using already had weights on but he was having none of it. As a loyal member it's a common sense thing to put back your weights I've never had an issue as I always put back my weights! I then asked to speak to a manager to resolve this matter he then said he was the manager. After several weeks I felt uncomfortable being there so I decided to cancel my membership and started searching for a new gym.
I have decided to write this review only because I have found many others left the gym because of this poor attitude staffs. This degradation of service is unfortunate because I greatly enjoyed exercising at JD.

September 9, 2023
Unprompted review
Rated 3 out of 5 stars

A women’s only section be great…

A women’s only section would be great and quieter music.

August 27, 2023
JD Gyms - Bristol logo

Reply from JD Gyms - Bristol

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on bristol@jdgyms.co.uk

The JD Gyms Team 💚

Rated 5 out of 5 stars

Really cool gym

Really cool gym, has all the equipment you need, very reasonable price!

August 20, 2023
JD Gyms - Bristol logo

Reply from JD Gyms - Bristol

Hello, thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪

Best Wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

I like a membership that is inexpensive…

I like a membership that is inexpensive and where members have the flexibility of not being tied into a 12 month contract and can take membership holidays. A good business format. And the gym itself is big - friendly staff - good range of equipment.

August 13, 2023
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Reply from JD Gyms - Bristol

Wow! Thanks for the 5star review and comments. It's really made our day 😀

Best Wishes, The JD Gyms Team 💚

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