There's all the right equipment, its clean , staff are friendly, place is refurbished , people are nice, the gym is great and they also have great facilities!
Location
Switch location2 Channons Hill Retail Park, Whitworth St, BS16 2EA Bristol, Gloucester, GB
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Actually really impressed with the equipment. Historically most commercial gyms shy away from having proper platforms - plenty here. The strength equipment has a great balance to it and never seems to... See more
Company replied
I only do classes but they are really good, and a nice bunch of trainers and people around. My only issue is to get in & out of the gym with mobile app. Would be great if an authorization no.would b... See more
Company replied
The gym is spacious which is good, the equipment (treadmill, cross trainer, rowing machine) are quite dated, I have been to other gyms where their machines are better quality (tv, doesn’t squeak, is... See more
Company replied
Company details
About JD Gyms - Bristol
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2 Channons Hill Retail Park, Whitworth St, BS16 2EA, Bristol, Gloucester, United Kingdom
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Too small luck of equipment and no sona…
Too small luck of equipment and no sona compared to others branches no stuff around so u can ask how to uesd equipment and no any construction on alot machines

Reply from JD Gyms - Bristol
Great gym with terrible showers!
Great use of space and equipment is amazing! Very clean. I can always get a good workout in.
One issue is the actual showers. They are quite ‘rough and ready!’ They do not stay on for long enough when you press the button and the flow is poor.

Reply from JD Gyms - Bristol
Clean, professional, every bit of kit and some.
Very clean, professional.
Massive space over 2 floors.
Respectful people, great atmosphere.
Huge range of kit to chose from, and then some more.
Great price with free classes.

Reply from JD Gyms - Bristol
The staff is really nice and helpful
The staff is really nice and helpful, always happy to help. One of the best gyms in Bristol, got loads of free weights and benches. In busy times there is always a bench free. GM of the gym (Nadiyah) is really friendly and got me comfortable around the gym environment. Defo recommend this gym to everyone.

Reply from JD Gyms - Bristol
no notice of cancelled classes
Really looking forward to the Yoga class only to arrive and be told it’s not running.
If classes are cancelled it would be useful if this was updated on the app as it would’ve saved me a lot of driving and could’ve planned other things.

Reply from JD Gyms - Bristol
Great gym and atmosphere
Great, easy to sign up and use gym. Decent equipment, good atmosphere, like the music and staff are helpful. Always seems clean and tidy.
The only drawback is a lack of resistance bands and require this for some of my workouts! Apparently they have been stolen so the gym could do with something in place to stop happening. Maybe a barcode/tag on the bands?
Overall really like the gym, people are friendly and glad I became a member. Cheers!

Reply from JD Gyms - Bristol

Reply from JD Gyms - Bristol
Loud, crowded, and hectic!
The music is really loud and intrusive, especially on top of the noise levels when the gym is crowded. Sometimes I leave because it's too overwhelming.
The staff are always friendly and polite and the gym is clean.

Reply from JD Gyms - Bristol

Reply from JD Gyms - Bristol

Reply from JD Gyms - Bristol
Great gym clean tidy the staff are great and very helpful everything you need here
Staff are great

Reply from JD Gyms - Bristol
Needs more stepmasters
Needs more stepmasters. There are only 3 and one is always out of use. At the moment there’s only one working one which is not uncommon. They’re always in use which is probably why they breakdown so often and takes ages for them to be fixed so 90% of the time there is only one or two. Please please please get some more as they’re so popular and it’s all I really want to use when at the gym. Also the WiFi is rubbish and it’s always too hot in there even in the winter never mind the summer so better AC would be good. I don’t know how to use any weight stuff and there was no induction on how to use those machines when you join. On the app it says there will be staff around for you to ask how to use machines but there never is

Reply from JD Gyms - Bristol
The gym is much bigger than I expected
The gym is much bigger than I expected. There's also free classes included in my membership and I am excited to try them all. All I needed.

Reply from JD Gyms - Bristol
All the machines are missing loads of…
All the machines are missing loads of labels, I never know how much I'm lifting

Reply from JD Gyms - Bristol
Where are all the staff?
When you go in, there is a table with 3 or 4 totally unapproachable people who I'm assuming work there. At no point have I seen any staff walking around the gym or any notices/pictures stowing who the staff are and what PT's are available. It would be useful if staff had a uniform of sorts that makes them identifiable to the gym goers. I could really use a PT or get some advice but no-one is there! Pretty shocking really as I've seen some questionable behaviour at the gym I attend.

Reply from JD Gyms - Bristol
Good value with a varied choice of…
Good value with a varied choice of classes. The gym is clean and simple to use with lots of options in terms of equipment.

Reply from JD Gyms - Bristol
Desapointing!
How is posible to don't have acces to the gym when i'm a member from 29.01.2023.i've payed, i have the email of confirmation also with direct debit confirmation email beut i'm not allowed in the gym because nowone can set my direct debit, but i'm the first month payed already. What's happened with my time my money?Why nobody from finance departament don't contact me to sort this problem?

Reply from JD Gyms - Bristol
Have been a member for a few weeks and…
Have been a member for a few weeks and am enjoying. Only downfalls is that whilst there is a lot of equipment it does get really busy at peak times.
Would also be great if there were more yoga/pilates classes.

Reply from JD Gyms - Bristol
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