JD Gyms - Bristol Reviews 

253
TrustScore 4 out of 5

3.9

2 Channons Hill Retail Park, Whitworth St, BS16 2EA Bristol, Gloucester, GB


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Rated 5 out of 5 stars

There's all the right equipment, its clean , staff are friendly, place is refurbished , people are nice, the gym is great and they also have great facilities!

Rated 5 out of 5 stars

Actually really impressed with the equipment. Historically most commercial gyms shy away from having proper platforms - plenty here. The strength equipment has a great balance to it and never seems to... See more

Company replied

Rated 4 out of 5 stars

I only do classes but they are really good, and a nice bunch of trainers and people around. My only issue is to get in & out of the gym with mobile app. Would be great if an authorization no.would b... See more

Company replied

Rated 3 out of 5 stars

The gym is spacious which is good, the equipment (treadmill, cross trainer, rowing machine) are quite dated, I have been to other gyms where their machines are better quality (tv, doesn’t squeak, is... See more

Company replied


Company details

  1. Gym

About JD Gyms - Bristol

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • 2 Channons Hill Retail Park, Whitworth St, BS16 2EA, Bristol, Gloucester, United Kingdom

3.9

Great

TrustScore 4 out of 5

253 reviews

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3.9

All reviews

(253)

4,508 reviews in the last 12 months

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Rated 1 out of 5 stars

Too small luck of equipment and no sona…

Too small luck of equipment and no sona compared to others branches no stuff around so u can ask how to uesd equipment and no any construction on alot machines

March 25, 2023
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Reply from JD Gyms - Bristol

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 4 out of 5 stars

Great gym with terrible showers!

Great use of space and equipment is amazing! Very clean. I can always get a good workout in.
One issue is the actual showers. They are quite ‘rough and ready!’ They do not stay on for long enough when you press the button and the flow is poor.

April 3, 2023
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Reply from JD Gyms - Bristol

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 5 out of 5 stars

Clean, professional, every bit of kit and some.

Very clean, professional.
Massive space over 2 floors.
Respectful people, great atmosphere.
Huge range of kit to chose from, and then some more.
Great price with free classes.

March 29, 2023
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Reply from JD Gyms - Bristol

Hi there,

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes

The JD Gyms Team 💚

Rated 5 out of 5 stars

The staff is really nice and helpful

The staff is really nice and helpful, always happy to help. One of the best gyms in Bristol, got loads of free weights and benches. In busy times there is always a bench free. GM of the gym (Nadiyah) is really friendly and got me comfortable around the gym environment. Defo recommend this gym to everyone.

April 5, 2023
Unprompted review
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Reply from JD Gyms - Bristol

Hi there,

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes

The JD Gyms Team 💚

Rated 2 out of 5 stars

no notice of cancelled classes

Really looking forward to the Yoga class only to arrive and be told it’s not running.

If classes are cancelled it would be useful if this was updated on the app as it would’ve saved me a lot of driving and could’ve planned other things.

March 14, 2023
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Reply from JD Gyms - Bristol

Hi there

If there have been some last-minute cancellations, we're really sorry for any inconvenience caused. If you ever want to double check that a class is 100% running, please always feel free to give the gym a quick call before you leave home.

Hope this helps! If the problem persists, please contact the Manager via email to bristol@jdgyms.co.uk

Thank you,
The JD Gyms Team 💚

Rated 4 out of 5 stars

Great gym and atmosphere

Great, easy to sign up and use gym. Decent equipment, good atmosphere, like the music and staff are helpful. Always seems clean and tidy.

The only drawback is a lack of resistance bands and require this for some of my workouts! Apparently they have been stolen so the gym could do with something in place to stop happening. Maybe a barcode/tag on the bands?

Overall really like the gym, people are friendly and glad I became a member. Cheers!

March 7, 2023
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Reply from JD Gyms - Bristol

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 3 out of 5 stars

a few broken machines

a few broken machines. Faulty grips on the lifting equipment.

March 16, 2023
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Reply from JD Gyms - Bristol

Hi there

Thanks for leaving us some feedback. Sorry if we have some equipment out of order at the moment, we're working to get that back in action as quickly as possible!

Best wishes
The JD Gyms Team 💚

Rated 3 out of 5 stars

Loud, crowded, and hectic!

The music is really loud and intrusive, especially on top of the noise levels when the gym is crowded. Sometimes I leave because it's too overwhelming.

The staff are always friendly and polite and the gym is clean.

March 10, 2023
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Reply from JD Gyms - Bristol



Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 5 out of 5 stars

Staf helpful

March 13, 2023
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Reply from JD Gyms - Bristol

Hi there

Thank you for leaving a 5 star review! It's great to hear your enjoying using the facilities and we will be sure to pass this onto the team!

Best wishes
The JD Gyms Team 💚

Rated 2 out of 5 stars

Better Wi-Fi.

February 25, 2023
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Reply from JD Gyms - Bristol

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 5 out of 5 stars

awesome gym and open 24hrs

awesome gym and open 24hrs! Love it

February 22, 2023
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Reply from JD Gyms - Bristol

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym

Great friendly place with lots of equipment to use.

February 13, 2023
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Reply from JD Gyms - Bristol

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 1 out of 5 stars

Needs more stepmasters

Needs more stepmasters. There are only 3 and one is always out of use. At the moment there’s only one working one which is not uncommon. They’re always in use which is probably why they breakdown so often and takes ages for them to be fixed so 90% of the time there is only one or two. Please please please get some more as they’re so popular and it’s all I really want to use when at the gym. Also the WiFi is rubbish and it’s always too hot in there even in the winter never mind the summer so better AC would be good. I don’t know how to use any weight stuff and there was no induction on how to use those machines when you join. On the app it says there will be staff around for you to ask how to use machines but there never is

February 17, 2023
Unprompted review
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Reply from JD Gyms - Bristol



Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 5 out of 5 stars

The gym is much bigger than I expected

The gym is much bigger than I expected. There's also free classes included in my membership and I am excited to try them all. All I needed.

January 31, 2023
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Reply from JD Gyms - Bristol

Hi there

We can't wait to welcome you to the classes, we're sure you will love them 💪

Best wishes
The JD Gyms Team

Rated 2 out of 5 stars

All the machines are missing loads of…

All the machines are missing loads of labels, I never know how much I'm lifting

January 31, 2023
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Reply from JD Gyms - Bristol

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 2 out of 5 stars

Where are all the staff?

When you go in, there is a table with 3 or 4 totally unapproachable people who I'm assuming work there. At no point have I seen any staff walking around the gym or any notices/pictures stowing who the staff are and what PT's are available. It would be useful if staff had a uniform of sorts that makes them identifiable to the gym goers. I could really use a PT or get some advice but no-one is there! Pretty shocking really as I've seen some questionable behaviour at the gym I attend.

January 31, 2023
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Reply from JD Gyms - Bristol

Hi there

We tried to call you to discuss further. The table you are referring to is for member use so I think it will have been members that you saw gathered there.

All staff will be dressed in clear JD Gyms uniform so you should be able to recognise them in the gym. There are some staff information boards located by the stairs with profiles of PT's. If you wish to book a PT session please speak to member of staff next time you're in the club or you can email them on bristol@jdgyms.co.uk and someone will come back to you with some options.

I hope this helps

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Good value with a varied choice of…

Good value with a varied choice of classes. The gym is clean and simple to use with lots of options in terms of equipment.

January 31, 2023
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Reply from JD Gyms - Bristol

Hi there,

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes

The JD Gyms Team 💚

Rated 1 out of 5 stars

Desapointing!

How is posible to don't have acces to the gym when i'm a member from 29.01.2023.i've payed, i have the email of confirmation also with direct debit confirmation email beut i'm not allowed in the gym because nowone can set my direct debit, but i'm the first month payed already. What's happened with my time my money?Why nobody from finance departament don't contact me to sort this problem?

February 8, 2023
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Reply from JD Gyms - Bristol

Good morning

Please raise a ticket by following this link https://help.jdgyms.co.uk/support/tickets/new and a member of staff will be able to assist you with this issue.

Best wishes
The JD Gyms Team 💚

Rated 3 out of 5 stars

Have been a member for a few weeks and…

Have been a member for a few weeks and am enjoying. Only downfalls is that whilst there is a lot of equipment it does get really busy at peak times.
Would also be great if there were more yoga/pilates classes.

February 6, 2023
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Reply from JD Gyms - Bristol

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

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