Myself and other members are fed up with the aircon always broke. Its freezing in winter and boiling in summer, surprised no-one has passed out, myself and other's sick of seeing people train in jean... See more
Company replied
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Myself and other members are fed up with the aircon always broke. Its freezing in winter and boiling in summer, surprised no-one has passed out, myself and other's sick of seeing people train in jean... See more
Company replied
When I first moved to JD Darlington it was the best! I’ve noticed over the years it’s gone down standard wise. Turning more into a youth club with children clearly underage to be training causing nuis... See more
Company replied
Great start to my fitness journey Just had my first session at JD Gym Darlington and it set the bar high. Solid workout, friendly faces all round, and a really supportive environment. It’s not alway... See more
Company replied
Ease of registration. Friendly welcome. User friendly app. Great range of equipment. Haven’t been attending gym for a long while and felt comfortable going along and being eased back into things. Exce... See more
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John Street, Darlington, DL1 1LG, Newcastle, County Durham, United Kingdom
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Some niggles with equipment missing parts but overall happy

Reply from JD Gyms - Darlington
Nice welcome and shown round by Adam, explained where things were and how classes work. Lee showed me a few exercises to do. Both friendly and nice members of staff

Reply from JD Gyms - Darlington
You've dimmed the lights and expanded the free weights. Plus some other stuff I don't use. Looks nice, but most of the stuff I use still has x4l on it and hasn't been replaced. There are cracks and holes in the leather on the dip apparatus, which are also from x4l. It's still very cold also.

Reply from JD Gyms - Darlington
Good gym with a range of equipment, though missing some key pieces: t-bar row, tricep press down, and additional pec decs. Heating has been a constant issue in that building and it really needs to be sorted. I was assured when I rejoined the gym (following JD taking over) that the heating problems had been addressed. It has improved somewhat but it’s still cold in there during the winter unless you’re under a vent (which is likely a challenge of heating such a large space). It’s one of the better gyms in the area and good value for money but could implement some key improvements.

Reply from JD Gyms - Darlington
Great gym worth the money not expensive
Staff are great and great equipment

Reply from JD Gyms - Darlington
Joined on Boxing Day sale £5 BARGAIN for the first month!
The gym is in very good condition and very clean, the changing rooms are always clean and plenty of lockers.
On the gym floor there is plenty of equipment and the right equipment all to a good standard. So overall a very good gym with a good atmosphere to smash your training. Only downside I would say is, I am a new member & staff don’t recognise this (maybe a hello & goodbye, how are you & a smile) wouldn’t go a miss! But this comes with experience!
But JD well done for a 5* GYM :)

Reply from JD Gyms - Darlington

Reply from JD Gyms - Darlington
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