JD Gyms - Derby Reviews 

298
TrustScore 4.5 out of 5

4.3

709 Osmaston Rd, DE24 8NG Derby, East Midlands, GB


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Rated 5 out of 5 stars

Just a great gym especially after its refurb. Very positive PT members and just a great environment to train in. The effort really goes into keeping the equipment relevant and clean and also WORKING!... See more

Company replied

Rated 4 out of 5 stars

Gym with much equipment and space, suitable to different types of trainings. There are multiple areas and it is air conditioned. Perhaps, one area of development would be the regular cleaning if w... See more

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Rated 3 out of 5 stars

Considering it boasts about being being redone and how amazing the new set up etc is, the machines were broken and the timer the woman's sauna was buggered too. My first visit, I struggled scannin... See more

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Rated 5 out of 5 stars

Lovely, supportive atmosphere from day of joining up. Joined up online really easy the Sunday night, went in Monday to be shown round by Richard who made me feel welcome and set the bar for it being w... See more

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Company details

  1. Gym

About JD Gyms - Derby

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • 709 Osmaston Rd, DE24 8NG, Derby, East Midlands, United Kingdom

  • 1332948588

4.3

Excellent

TrustScore 4.5 out of 5

298 reviews

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4.3

All reviews

(298)

4,419 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent facilities helpful and…

Excellent facilities helpful and friendly staff love the sauna feel refreshed refreshed after using your gym

December 6, 2023
JD Gyms - Derby logo

Reply from JD Gyms - Derby

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes
The JD Gyms Team 💚

Rated 4 out of 5 stars

A great atmosphere to work out in

A great, spacious gym with lots of classes and equipment. I also love that there’s at least a sauna, would prefer a steam room but a sauna is better than nothing.

I would love to see that although lovely displays, the pictures on the walls represent the gym’s membership which is rather diverse.
There is a high percentage of Black and Asian people who attend each time I visit but the display pictures don’t or if they do, don’t clearly represent the gym’s membership.

On the other hand, The gym has a lovely atmosphere to it and for the first time I like going to the gym.

October 14, 2023
Rated 1 out of 5 stars

DO NOT JOIN THIS GYM

DO NOT JOIN THIS GYM- MY ITEM WAS STOLEN IN THE CHANGING ROOM AND THE STAFF DIDN'T BOTHER TO HELP ME.
my towel was stolen while I was in the sauna. I approached a member of the staff for assistance, they informed me that there were no towels available, which left me feeling quite uncomfortable.

However, the real disappointment came when I left the changing room and discovered that towels were available in a vending machine. I couldn't understand why the staff had not offered me this option when I clearly needed a towel. When I asked for an explanation, the staff did not provide a reasonable response. It was the worst customer service I have ever had.

November 2, 2023
Unprompted review
Rated 5 out of 5 stars

Matt the Manager very helpful and a welcoming me with a…

Matt the Manager on duty met me with a smile, very helpful and professional, explaining everything in detail and offering to set up my app, showing me how to use it.

Thanks Matt. Much appreciated

October 8, 2023
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Reply from JD Gyms - Derby

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 1 out of 5 stars

Severely lacking equipment/needs a refit

No 15kg bars
Only one place to squat/used racks in the whole gym
No where to do anything other that strict pull ups
Only 1-2 sets of change plates (2.5 and 1.25kg)
Minimal coloured standard size plates.
No free benches to wheel around
No concept 2 bike ergs
Only one plyo box that was actually leaking sand every time I landed on it.
Only one eleiko bar when most other JD Gyms have been fully kitted out with eleiko kit.

October 3, 2023
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Reply from JD Gyms - Derby

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on derby@jdgyms.co.uk

The JD Gyms Team 💚

Rated 3 out of 5 stars

What you expect from a commercial gym.

A good sized gym - however it does lack quality equipment. The bars and plates are cheap and some of the machines were broken. The gym is missing adjustable squat and bench racks, they only have fixed ones. The gym was super busy when we went which made it difficult to get on equipment at times. 2 deadlift platforms is not enough for the amount of people in the gym at one time. However it was nice and clean, the changing rooms are decent, and £21.99 per month isn't a bad price.

October 3, 2023
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Reply from JD Gyms - Derby

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on derby@jdgyms.co.uk

The JD Gyms Team 💚

Rated 1 out of 5 stars

I was not given access today at 00:30…

I was not given access today at 00:30 on 07 October 2023 when I went to gym as my QR code did not work. Unlike others my work schedules does not allow me to join a day gym, so I preferred this one at Derby. But it's a clear dissapointment and they have terrible management. Infact, there was no manager in the night other than cleaner. After 20 minutes of showing all proofs of membership, the cleaner called her manager and I spoke to "Shannon" on call but he asked me to come in the day time or when managers are there, instead of resolving my issue and giving me an access. Complete waste of my time in the middle of the night, when I assumed it's a 24/7 gym and JD Gyms respect their clients.It's a terrible experience and the I am not a person to create drama, but this kind of disrespect was overboard for me!

October 7, 2023
Unprompted review
Rated 5 out of 5 stars

Great gym

Loads of equipment, never too busy. Could do with a couple more machine cleaning sprays around. Great gym and friendly staff.

September 27, 2023
JD Gyms - Derby logo

Reply from JD Gyms - Derby

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 2 out of 5 stars

Disappointed in the quality of…

Disappointed in the quality of machines. Placement of mirrors also poor. I was expecting better

September 30, 2023
JD Gyms - Derby logo

Reply from JD Gyms - Derby

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on derby@jdgyms.co.uk

The JD Gyms Team 💚

Rated 5 out of 5 stars

Wide range of equipment to use

Wide range of equipment to use, contactless vending machines and free water from the drinking taps to refill your bottles. No pressure environment & a great modern feeling about the place

September 27, 2023
JD Gyms - Derby logo

Reply from JD Gyms - Derby

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 5 out of 5 stars

The staff are friendly and always there…

The staff are friendly and always there if you require any help with the machines also the pts are there to support your needs

September 14, 2023
JD Gyms - Derby logo

Reply from JD Gyms - Derby

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Rated 5 out of 5 stars

Love it so far

It’s amazing, has a good range of machines. My previous gym did not have any seated machines for calf raise and instead you had to rely on other types of weights so I definitely love the larger array of available machines.

September 2, 2023
JD Gyms - Derby logo

Reply from JD Gyms - Derby

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Rated 3 out of 5 stars

After joining the gym ,the gym members…

After joining the gym ,the gym members need to show abit respect to other club members and not to take all the space when just leaving their clothes labout the changing area's as respecting other gym members space to place their own clothing in lockers which are provided.
I have raised my concerns to gym management.

August 15, 2023
Rated 4 out of 5 stars

....

Great gym just don't like that fact there is no reception ( am old school)

August 12, 2023
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Reply from JD Gyms - Derby

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

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