Just a great gym especially after its refurb. Very positive PT members and just a great environment to train in. The effort really goes into keeping the equipment relevant and clean and also WORKING!... See more
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Gym with much equipment and space, suitable to different types of trainings. There are multiple areas and it is air conditioned. Perhaps, one area of development would be the regular cleaning if w... See more
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Considering it boasts about being being redone and how amazing the new set up etc is, the machines were broken and the timer the woman's sauna was buggered too. My first visit, I struggled scannin... See more
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Lovely, supportive atmosphere from day of joining up. Joined up online really easy the Sunday night, went in Monday to be shown round by Richard who made me feel welcome and set the bar for it being w... See more
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Company details
About JD Gyms - Derby
Written by the company
Contact info
709 Osmaston Rd, DE24 8NG, Derby, East Midlands, United Kingdom
- 1332948588
4.3
Excellent
298 reviews
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The standard of the gym has gone down a…
The standard of the gym has gone down a little bit. Some Machines are broken or dodgy. And some of the fix’s are bodge jobs. For a big commercial gym. They need to do better.
August 5, 2023
Reply from JD Gyms - Derby
Thanks for leaving us some feedback. Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can.
The JD Gyms Team 💚
Reply from JD Gyms - Derby
Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be. We are really pleased you're enjoying your JD Gyms experience.
The JD Gyms Team 💚
Everything anyone needs whether it’s…
Everything anyone needs whether it’s fitness bulking or just light exercise
July 17, 2023
Reply from JD Gyms - Derby
Hello, thanks for the review!
It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚
Think there should be water dispensers…
Think there should be water dispensers dotted around instead of just the one near the toilets witch you can only use for bottle use other then that it's good
July 15, 2023
Reply from JD Gyms - Derby
Hello, thank you for taking some time to leave us a review!
We're always keen to find out what our members think, so if you'd like to pass on your comments, please send an email to the Manager.
The JD Gyms Team 💚
Overall great gym but recently after…
Overall great gym but recently after many years since are open it needs many more things to be better and improve. It starts with more machines, like legs or smiths, cos most of the cable ones are broken or very stiff. Most of the benches and leg machines falling apart and shaking. AC is working better than last year, which was almost off most of the time, but still not often enough. Also attitude some of young stuff is ridiculous, no respect towards costumers.
July 17, 2023
Unprompted review
Brilliant
The classes are absolutely brilliant! The venue is very clean and organised! Definitely recommend!
July 8, 2023
Reply from JD Gyms - Derby
Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
A good experience
A good experience, however the showers are a bit of a pain as have to push the nozzle in for the showers to work but only stays on for 2-3 seconds, to keep the water flowing, you have to keep one hand one it, not ideal really
July 8, 2023
Reply from JD Gyms - Derby
Hi, thanks for the 5 star review!
Glad to hear that you are enjoying the gym, keep up the great work 👍
The JD Gyms Team 💚
The classes are fantastic
The classes are fantastic, especially dance fit on a Wednesday evening.
July 3, 2023
Reply from JD Gyms - Derby
Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Absolutely love the dance classes by…
Absolutely love the dance classes by ivo and Elise in allenton, derby….. they make me feel like I never want to go home!!! Their classes are magical
July 3, 2023
Reply from JD Gyms - Derby
Hi, thanks for the 5star review!
It's great to hear your enjoying the classes at our Derby gym. Keep up the great work👍
The JD Gyms Team 💚
Great friendly staff
June 25, 2023
Reply from JD Gyms - Derby
Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐The JD Gyms Team 💚
Not enough equipment
Not enough equipment, very condense in there
Too many people, not enough space
Need a bigger location and more equipment ie more than squat racks
June 25, 2023
Reply from JD Gyms - Derby
Hi, Thanks for taking the time to leave a review!
We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to expand and improve our facilities.
Best wishes The JD Gyms Team 💚
Fantastic value for money is open…
Fantastic value for money and is open 24hrs.
Plenty of equipment.
But unfortunately there is only one cold shower and the water doesn't run for longer than 2/3 secs before you have to press it again.
June 21, 2023
Reply from JD Gyms - Derby
Hello, thank you for taking some time to leave us a review today! Staff do undertake regular maintenance checks and work hard with our maintenance team, however if you have any concerns about the facilities in club, please notify staff on site as soon as you can. The JD Gyms Team 💚
It’s really good
June 17, 2023
Reply from JD Gyms - Derby
Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Customer Service is important!
Guy on reception was rude when I asked to be let out as I was trialing a class by using a free pass on 17th June - stating I shouldn't have been given free passes!
Assistant Manager Richard and all other trainers have been great, but
customer service by ALL employees is important!
June 17, 2023
Reply from JD Gyms - Derby
Thanks for taking the time to leave us some feedback.
It's not good to hear that you didn't feel particularly welcomed by our team. We'll certainly raise this with the Derby Manager!
Hope you can continue to enjoy using the gym. The JD Gyms Team 💚
Very poor
Very poor, no one emails you back, I didn’t get to use any equipment, too busy, weights threw all over the floor no clips
June 12, 2023
Reply from JD Gyms - Derby
We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to expand and improve our facilities. Best wishes The JD Gyms Team 💚
Reply from JD Gyms - Derby
Hi there
Wow! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
Okay but....
There were quite a few out of order and ild rusty looking gym pieces. Ie mainly thr cable machines. I mistakingly came at peak time around 6pm and it was absolutely rammed with instagrammers. Ie ppl that just sit on the phone filming. Equipment was taken up by ppl like this predominantly. I'm going to come in the off peak to see if its better.
I tried a kettle bell class this was really good. Cardio machines are clean and semi new. Not enough matt areas for solo or core exercise.
May 31, 2023
Reply from JD Gyms - Derby
Hi there
Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.
Best wishes
The JD Gyms Team 💚
Reply from JD Gyms - Derby
Hi there
We're really sad to hear that you didn't feel comfortable in the gym. We pride ourselves on providing a friendly and inclusive environment for absolutely anyone to exercise and we have a broad range of members on board with us.
We'd be really keen to hear from you about exactly what happened or what contributed to you feeling this way in order to help us adapt and improve. If you don't mind, please send us an email to reviews@jdgyms.co.uk with more details and we'll get back to you as soon as possible.
Thanks for taking the time to leave us your feedback today, we always appreciate it.
Take care
The JD Gyms Team 💚
The staff are great the environment os…
The staff are great the environment os so clean and friendly and the machines are great the variety of machines is amazing
May 22, 2023
Reply from JD Gyms - Derby
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes, The JD Gyms Team 💚
Great staff. 24/7 gym.
Lovely, supportive atmosphere from day of joining up. Joined up online really easy the Sunday night, went in Monday to be shown round by Richard who made me feel welcome and set the bar for it being way to approach the friendly staff at the gym. Having not been to a gym for many years, Richard was really helpful and made the experience not as scary as I thought!
May 13, 2023
Reply from JD Gyms - Derby
i there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes, The JD Gyms Team 💚
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