JD Gyms - Glasgow South Reviews 

262
TrustScore 3.5 out of 5

3.3

Crown Street, G5 0TG Glasgow, Scotland, GB


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Rated 4 out of 5 stars

Changing room is a bit small. A sanitary water dispenser is missing. They currently have a water tap, which others can drink from it directly despite the sign asks to fill bottles only. Paper towels... See more

Company replied

Rated 4 out of 5 stars

Overall experience has been great since joining the gym 2 weeks ago. The only reason that I did not give 5 stars is the fact there there seems to be a lot of equipment getting broken that does not... See more

Company replied

Rated 5 out of 5 stars

I've never really stepped foot in a gym before so I had no idea what to do or expect. I had an induction with Shannon on Monday who put me straight at ease. She was so friendly and took the time to ta... See more

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Rated 5 out of 5 stars

This gym has it all. Sauna and cold shower a huge plus, aswell as the sled and track. Even has a tyre flip and hip thrust machine. Very clean, excellent layout, plenty of machines, barbells, free weig... See more


Company details

  1. Gym

About JD Gyms - Glasgow South

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Crown Street, G5 0TG, Glasgow, Scotland, United Kingdom

  • 1942914914

3.3

Average

TrustScore 3.5 out of 5

262 reviews

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3.3

All reviews

(262)

4,655 reviews in the last 12 months

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Rated 1 out of 5 stars

This gym is the worst I have ever been…

This gym is the worst I have ever been in my life. The worst of all the countries I have been living. Even in Glasgow. The me changing rooms smell awful. The hygiene is so bad that I have never smell something like this . Not in a public toilet , you can’t breathe. Disgusting. Way too many people in the gym, more than could have. Just moved here this month and will be leaving soon to any other one as I bought a house nearby but cannot wait to finish this month.

April 5, 2025
JD Gyms - Glasgow South logo

Reply from JD Gyms - Glasgow South

Hi Sergio - Thanks for leaving us some feedback. We do have our cleaning team going round the gym, keeping on top of cleaning regularly but please feel free to speak to a member of staff in the gym regarding any cleaning concerns you have.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Very nice gym but there should be one…

Very nice gym but there should be one more in South glasgow. Too busy all the time.

April 22, 2025
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Reply from JD Gyms - Glasgow South

Hello - Thank you for your kind review. We appreciate your feedback and understand your desire for more locations. We are always looking for ways to improve and expand our services for our members.
Thanks, The JD Gyms Team 💚

Rated 1 out of 5 stars

Shower facilities terrible cold

Shower facilities terrible cold, won’t stay on unless hold hand over sensor not enough equipment always waiting

April 21, 2025
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Reply from JD Gyms - Glasgow South

Hello! Thanks for taking the time to leave this review. We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to expand and improve our facilities.
The JD Gyms Team 💚

Rated 1 out of 5 stars

I live next to Jd South and still chose…

I live next to Jd South and still chose to travel to JD East Kilbride due to the level of uncleanliness! The showers and sauna are stinking of urine theres quite clearly an issue with the toilets and has been for months big brand like JD dont want to spend the money to fix the issue! The general smell in the gym is just off putting to be honest. The equipment could be doing with an upgrade considering the other gyms in the glasgow area are also getting an upgrade.

April 13, 2025
Unprompted review
Rated 2 out of 5 stars

Poor

Changing rooms were dirty with rubbish left lying on the floor, No running water or hand soap at the toilet taps. Strong bad smell also in the changing room. Also, no cleaning stations to wipe down equipment after use so equipment left with sweat on from use. However, a good mix and quantity of machines and equipment with plenty of weights to choose from.

March 1, 2025
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Reply from JD Gyms - Glasgow South

Hi there

We appreciate you taking the time to share your feedback. We understand your disappointment with the cleanliness of the changing rooms and the lack of amenities.

We strive to maintain a clean and comfortable environment for our members and will address these issues immediately. We are committed to providing a positive experience for all our members and will take steps to ensure that our facilities meet your expectations.

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

Fine, but could be cleaner

The gym could use night cleaners, particularly in the men’s locker rooms which are regularly messy with puddles all over the floor, and rubbish everywhere which could be easily sorted by placing some more bins around. The locker rooms could also use more benches for changing, and much better water pressure in the showers.

Equipment wise the gym seems to offer a lot but, it is extremely busy in the peak after work/evening hours which isn’t great for getting a workout done quickly.

February 23, 2025
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Reply from JD Gyms - Glasgow South

Hi there

Thank you for your feedback. We appreciate you taking the time to share your thoughts. We understand your concerns about the cleanliness and facilities in the men's locker rooms.

We are always striving to improve our facilities and will take your suggestions into consideration. We are aware of the high volume of members during peak hours and are looking at ways to address this.

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

Almost perfect

Almost perfect. Staff great, nice facilities.

Problem is people using their mobile phones in the female sauna, watching Netflix, doing video calls and even live streaming. Perplexed as to why people can’t just relax in a sauna and leave the phones locked away for 15 minutes.

It’s very distracting and I find it hard to relax, also have to wonder what kind of electro magnetic frequencies are being created by having a device in such a hot infrared induced environment. Also, no one wants to be accidentally recorded in your video call!

February 19, 2025
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Reply from JD Gyms - Glasgow South

Hi there

We appreciate your feedback and understand your frustration with the phone usage in the sauna.

We strive to create a relaxing and peaceful environment for all our guests. We will address this issue with our staff and remind them of the importance of respecting the privacy and tranquility of our sauna area. We value your input and will work towards ensuring a more mindful and enjoyable experience for everyone.

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

I think it needs to be a little bigger…

I think it needs to be a little bigger and I think the assortment of dumbbells should be monitored a bit more but other than that it’s a great experience and will definitely be back.

February 11, 2025
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Reply from JD Gyms - Glasgow South

Hi there

We appreciate your feedback and are glad you enjoyed your experience. We understand your points about the dumbbell assortment and will take them into consideration as we continue to improve our offerings.

We hope to see you again soon.

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

Cleaning Equipment

First time I’ve used the gym since joining. Staff are really great and friendly but I noticed there isn’t any cleaning equipment for wiping machines, weights etc down after use. Maybe have some blue roll and some cleaning spray dotted round the gym for people to use, just an idea!

January 27, 2025
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Reply from JD Gyms - Glasgow South

Hi there

We appreciate your feedback and are glad you had a positive experience with our staff. We understand the importance of cleanliness and will definitely consider your suggestion about providing cleaning supplies for members to use.

We strive to create a safe and enjoyable environment for everyone, and your input is valuable to us.


Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

Busy gym

The gym is very busy and you are waiting to get onto a machine however the wait is not overly long. Good quality and range of equipment. My only negative point is that the showers are cold or at most luke warm. No temperature control that you can change yourself. Other annoying thing is that the shower auto disconnects really quickly. Sauna is really small and so far have not had the opportunity to use it. I have only been there a couple of weeks and I will keep using it for the next few months and will re-evaluate if I remain to stay or leave.

January 20, 2025
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Reply from JD Gyms - Glasgow South

Hi there

We appreciate your feedback and understand your concerns about the shower temperature and auto-disconnect feature.

We strive to provide a comfortable and enjoyable experience for all our members, and we will take your comments into consideration as we continue to improve our facilities.

We are glad you are finding the equipment and overall gym experience positive.

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

Not bad but could be better

Nice contemporary look. Vast majority of equipment in good working order. Great to have access to sauna unfortunately it’s past its best days but still works. Biggest downside is cleanliness and hygiene in changing rooms and toilets in the afternoon/evening it’s really bad and nothing is being done about it. Gym with good potential but doesn’t seem to be looked after very well.

January 19, 2025
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Reply from JD Gyms - Glasgow South

Hi there

We appreciate your feedback and understand your concerns about the cleanliness and hygiene in the changing rooms and toilets.

We strive to maintain a high standard of cleanliness across our facilities and are disappointed to hear that this has not been your experience. We will certainly take your feedback into consideration as we continue to improve our services.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Its fresh gym 👍✅😍

It’s fresh gym 👍✅😍

January 8, 2025
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Reply from JD Gyms - Glasgow South

We're thrilled to hear you're enjoying the gym! We strive to provide a clean and welcoming environment for our members.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Great gym

Great equipment

January 5, 2025
JD Gyms - Glasgow South logo

Reply from JD Gyms - Glasgow South

Hi there

Thank you for your review. We are thrilled you are enjoying the equipment!

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

Sauna not in use

Joined for the 24 hour access and big selling point being use of a sauna. First time going, sauna not turned on during its operational hours. No one about to explain. Already considering cancelling, pointless selling point if If staff aren't bothered with turning it on.

January 5, 2025
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Reply from JD Gyms - Glasgow South

Hi there

We understand your frustration with the sauna being unavailable during your visit, especially given that 24-hour access and sauna use were key factors in your decision to join.

We appreciate you bringing this to our attention. We value your feedback and will address this with our team to ensure it doesn't happen again. We hope you'll consider giving us another opportunity to provide you with a better experience.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

The gym is dirty.

The gym is dirty.

The machines need to be cleaned. There doesn’t seem to be any cleaning solution or cloths so member cannot clean machines.

The toilet is filthy and often has rubbish or waste in them.

Considering cancelling my membership.

December 17, 2024
JD Gyms - Glasgow South logo

Reply from JD Gyms - Glasgow South

Hi there

We understand your frustration regarding the cleanliness of the gym. We sincerely apologise that your experience hasn't met your expectations. Maintaining a clean and hygienic environment is a top priority for us, and we're disappointed to hear that this hasn't been your experience.

We appreciate you bringing these issues to our attention, and we're taking your feedback very seriously. We are actively working to improve our cleaning protocols and ensure that all areas of the gym, including equipment and restrooms, are consistently maintained to a high standard of cleanliness. We value your membership and hope you'll reconsider cancelling.

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

It is a new gym to me

It is a new gym to me. No offers of orientation or initial guidance that would have been good.
The app is not as helpful as other gym providers and I am not sure if the classes book on the app as it is not obvious when i try to do so.
The positives are I am having a good
first week of membership and
members seem friendly and focused. Equipment and space seems great and I am happy being a member so far.
Thanks All

October 28, 2024
JD Gyms - Glasgow South logo

Reply from JD Gyms - Glasgow South

Hi there Gordon, Thank you for leaving us a review and the 4 star rating on your experience so far in our Glasgow South gym.

In terms of our inductions, they are not compulsory, so you are free to start using the gym immediately after joining if you feel happy to do so, as a lot of our members do join online and not in club/in person to then book in for an induction. However we absolutely do offer them though, so If you would like an induction, please get in touch with your gym directly and a member of the team can help arrange this for you. You can email the manager on Glasgowsouth@jdgyms.co.uk or speak to a member of staff next time you are in.

Our induction covers a number of different elements of the gym, including the class booking process...We like to keep life nice and simple so you can leave all the hard work to the classes themselves, therefore we operate on a first come, first serve basis for our classes, you can find a timetable for Glasgow South online to download😊

We do have plans to develop our app further in the future, but for now we're just using it to allow contactless entry for our members and it does that wonderfully well.

Best wishes The JD Gyms Team 💚

Rated 2 out of 5 stars

There are no equipment cleaning…

There are no equipment cleaning facilities.
The entry system only allows you to enter once per day which is outrageous.

October 27, 2024
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Reply from JD Gyms - Glasgow South

Hi there

If you come back a second time in the same day, please press the green buzzer button near the gates and someone will let you in. The app does only grant entry once per day, but you're welcome to come back as many times as you like, we'll just need to let you in. 👍 

If that’s something you do regularly, please speak to the Manager next time you visit, and they can help or drop your gym an email if you can’t see a Manager to speak to. The email address is glasgowsouth@jdgyms.co.uk

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Clean facilities

Clean facilities, really friendly and helpful staff and good equipment

October 23, 2024
Unprompted review
JD Gyms - Glasgow South logo

Reply from JD Gyms - Glasgow South

Hi Max, thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our Glasgow South gym! We hope you continue to enjoy your fitness journey with us 💪 Best wishes. The JD Gyms Team 💚

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