The gym itself is decent and the sauna is a real positive, but cleanliness and general upkeep need serious improvement. The changing rooms regularly smell unpleasant, and when I visited yesterday,... See more
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Overall experience has been great since joining the gym 2 weeks ago. The only reason that I did not give 5 stars is the fact there there seems to be a lot of equipment getting broken that does not... See more
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Changing room is a bit small. A sanitary water dispenser is missing. They currently have a water tap, which others can drink from it directly despite the sign asks to fill bottles only. Paper towels... See more
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I've never really stepped foot in a gym before so I had no idea what to do or expect. I had an induction with Shannon on Monday who put me straight at ease. She was so friendly and took the time to ta... See more
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Company details
About JD Gyms - Glasgow South
Written by the company
Contact info
Crown Street, G5 0TG, Glasgow, Scotland, United Kingdom
- 1942914914
3.3
Average
267 reviews
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Sauna not in use
Joined for the 24 hour access and big selling point being use of a sauna. First time going, sauna not turned on during its operational hours. No one about to explain. Already considering cancelling, pointless selling point if If staff aren't bothered with turning it on.
January 5, 2025
Reply from JD Gyms - Glasgow South
Hi there
We understand your frustration with the sauna being unavailable during your visit, especially given that 24-hour access and sauna use were key factors in your decision to join.
We appreciate you bringing this to our attention. We value your feedback and will address this with our team to ensure it doesn't happen again. We hope you'll consider giving us another opportunity to provide you with a better experience.
Best wishes
The JD Gyms Team
The gym is dirty.
The gym is dirty.
The machines need to be cleaned. There doesn’t seem to be any cleaning solution or cloths so member cannot clean machines.
The toilet is filthy and often has rubbish or waste in them.
Considering cancelling my membership.
December 17, 2024
Reply from JD Gyms - Glasgow South
Hi there
We understand your frustration regarding the cleanliness of the gym. We sincerely apologise that your experience hasn't met your expectations. Maintaining a clean and hygienic environment is a top priority for us, and we're disappointed to hear that this hasn't been your experience.
We appreciate you bringing these issues to our attention, and we're taking your feedback very seriously. We are actively working to improve our cleaning protocols and ensure that all areas of the gym, including equipment and restrooms, are consistently maintained to a high standard of cleanliness. We value your membership and hope you'll reconsider cancelling.
Best wishes
The JD Gyms Team
It is a new gym to me
It is a new gym to me. No offers of orientation or initial guidance that would have been good.
The app is not as helpful as other gym providers and I am not sure if the classes book on the app as it is not obvious when i try to do so.
The positives are I am having a good
first week of membership and
members seem friendly and focused. Equipment and space seems great and I am happy being a member so far.
Thanks All
October 28, 2024
Reply from JD Gyms - Glasgow South
Hi there Gordon, Thank you for leaving us a review and the 4 star rating on your experience so far in our Glasgow South gym.
In terms of our inductions, they are not compulsory, so you are free to start using the gym immediately after joining if you feel happy to do so, as a lot of our members do join online and not in club/in person to then book in for an induction. However we absolutely do offer them though, so If you would like an induction, please get in touch with your gym directly and a member of the team can help arrange this for you. You can email the manager on Glasgowsouth@jdgyms.co.uk or speak to a member of staff next time you are in.
Our induction covers a number of different elements of the gym, including the class booking process...We like to keep life nice and simple so you can leave all the hard work to the classes themselves, therefore we operate on a first come, first serve basis for our classes, you can find a timetable for Glasgow South online to download😊
We do have plans to develop our app further in the future, but for now we're just using it to allow contactless entry for our members and it does that wonderfully well.
Best wishes The JD Gyms Team 💚
There are no equipment cleaning…
There are no equipment cleaning facilities.
The entry system only allows you to enter once per day which is outrageous.
October 27, 2024
Reply from JD Gyms - Glasgow South
Hi there
If you come back a second time in the same day, please press the green buzzer button near the gates and someone will let you in. The app does only grant entry once per day, but you're welcome to come back as many times as you like, we'll just need to let you in. 👍
If that’s something you do regularly, please speak to the Manager next time you visit, and they can help or drop your gym an email if you can’t see a Manager to speak to. The email address is glasgowsouth@jdgyms.co.uk
Best wishes
The JD Gyms Team
Clean facilities
Clean facilities, really friendly and helpful staff and good equipment
October 23, 2024
Unprompted review
Reply from JD Gyms - Glasgow South
Hi Max, thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our Glasgow South gym! We hope you continue to enjoy your fitness journey with us 💪 Best wishes. The JD Gyms Team 💚
Great facilities
Great facilities, just don’t like that can’t come more than once a day
September 26, 2024
Reply from JD Gyms - Glasgow South
Hi Mo, thank you for leaving a review and the 4 star rating! If training twice each day is something you do regularly, please speak to the Manager next time you visit Glasgow South and they can help with this. Or drop your gym an email if you can’t see a Manager to speak to 👍
Best Wishes,
The JD Gyms Team
💚
Good machines but the smell for the…
Good machines but the smell for the locker room is overpowering
October 6, 2024
Reply from JD Gyms - Glasgow South
Hi Brian.
Thank you for taking the time to leave a review for our Glasgow South gym, they will be happy with the 4 star rating but gutted not to nail down the 5 stars!
We strive to offer the best possible member experience, so if you ever have anything that is effecting this, please raise it with a member of our management team there and then as it may be something they can rectify for you.
We look forward to seeing you soon.
The JD Gyms Team
💚
Good gym friendly staff great value for…
Good gym friendly staff great value for money
October 4, 2024
Reply from JD Gyms - Glasgow South
Thank you for taking the time to leave us a review Ryan. We aim to deliver a fantastic experience, all driven by our amazing team in Glasgow South at competitive prices so that everyone can find their fit. Many thanks for providing us feedback👍 💚
Best wishes,
The JD Gyms Team.
💚
Great gym
Great gym with good bits of equipment (including a sauna).
Only flaw is that the free weights section is usually quite messy and struggle to find the correct weight as people just put their weights anywhere
October 4, 2024
Reply from JD Gyms - Glasgow South
Hi, thanks for the review! Glad to hear you are enjoying the gym (and the sauna). We try our best to encourage our members to return the weights after use. Our fabulous staff are always on hand to help with returning the weights so if you are ever struggling (to find them of course, not lifting them) please don't hesitate to ask! 💚
Poor cleanliness especially in changing…
Poor cleanliness especially in changing rooms, soap dispenser was empty for days in changing rooms, poor air con
September 23, 2024
A Great Facility Undermined by Poor Cleanliness
I recently visited JD Gyms Glasgow South. While the facility offers great equipment and a spacious layout, the cleanliness standards leave much to be desired.
During my visit, the washrooms were notably dirty, with visible grime and a lack of proper maintenance. It's disheartening to see such a modern gym neglect basic hygiene. Additionally, many of the gym machines and equipment were covered in dust and dirt, making them feel unhygienic to use.
While the gym has potential, its poor cleanliness detracts from the overall experience. I hope they address this issue soon, as it would significantly improve an otherwise well-equipped facility.
September 18, 2024
Reply from JD Gyms - Glasgow South
Hi there. Thanks for leaving us some feedback. With regards to cleaning, we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on glasgowsouth@jdgyms.co.uk
We will also forward on your comments asap for the team in Glasgow South to rectify the negative elements that have effected your
gym experience.
Kind Regards,
The JD Gyms Team
💚
I’ve been going for just over a week so…
I’ve been going for just over a week so far, and the facilities they have available is immaculate. The staff are very friendly and helpful whenever you need a hand.
September 9, 2024
Reply from JD Gyms - Glasgow South
Hi there Lewis, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐and hear what an impression Glasgow South and the team have made on you in your first week! The JD Gyms Team 💚
09.30am and no one in to switch on…
09.30am and no one in to switch on sauna, assist in general enquiries, safety aspects etc
Come on Team JD South
Better than this
September 10, 2024
Unprompted review
Reply from JD Gyms - Glasgow South
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
We have passed your comments onto the team.
Best wishes
The JD Gyms Team
Generally this is a great place
Generally this is a great place. Lots of equipment that’s in good condition.
Plenty treadmills, cross trainers and rowers are available, plus there is an entire spin class set up upstairs to do your cardio. In addition there is a big studio space kitted out with mats, weights, power bags and more bikes that’s generally empty when not used for classes.
My one point of contention are the showers. Given the size of the place, six cubicles of which one is the cold shower for the sauna is frankly measly. One of them seems to regularly be out of order and the water pressure leaves a lot to be desired…
August 30, 2024
Reply from JD Gyms - Glasgow South
Hi there
Thank you for taking the time to leave us a review.
We aim to deliver a fantastic experience, at competitive prices so that everyone can find their fit.
Many thanks for providing us feedback with regards to the showers and changing area. We'll use this information to continue to improve the experience our members get 👍💚
Best wishes
The JD Gyms Team
terrible gym bench's soo close…
terrible gym bench's soo close together, dumbell rack was a mess, weights left on just about every machine
August 25, 2024
Reply from JD Gyms - Glasgow South
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
We try our best to encourage our members to return the weights after use. Our fabulous staff are always on hand to help with returning the weights so if you are ever struggling, please don't hesitate to ask! 💚
Best wishes
The JD Gyms Team
Oversubscribed and too busy
Oversubscribed and too busy. You cannot even use the equipment when you need to. No staff on hand to assist. Zero rating for me.
July 28, 2024
Reply from JD Gyms - Glasgow South
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
my first visit and was 😀
It was my first visit and was pleased to see the range of equipments and cleanliness.
Staff was friendly and helpful 👍👍❤️😊
July 3, 2024
Reply from JD Gyms - Glasgow South
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Gym is bursting at capacity with quite…
Gym is bursting at capacity with quite a few machines out of order / damaged all in not a good first impression
July 2, 2024
Reply from JD Gyms - Glasgow South
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
If you'd like to discuss this matter directly with the General Manager, their email address is glasgowsouth@jdgyms.co.uk
Best wishes
The JD Gyms Team
Great quality gym
Great quality gym, excellent value for money. Good selection of cardio and resistance training machines, as well as functional, free weights, spin bikes, and workout studio.
Great having a sauna afterwards also.
June 25, 2024
Reply from JD Gyms - Glasgow South
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Reply from JD Gyms - Glasgow South
Hi there
Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be ⭐
Best wishes
The JD Gyms Team
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