JD Gyms - Harlow Reviews 279

TrustScore 4 out of 5

4.1

Unit C, 36 Broadwalk Harvey Centre, Harvey Approach, CM20 1XR Harlow, Essex, GB


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Rated 5 out of 5 stars

I'm 60 years old, and reasonably fit regularly playing pickleball but I wanted to increase the intensity of my exercise, nothing too fancy, just more cardio to extend my stamina for an hour session th... See more

Company replied

Rated 5 out of 5 stars

Always open which is ideal! Always clean, working equipment, high quality and so much equipment I've never seen before! Even have classes through the days which is included in the membership price, ni... See more

Company replied

Rated 1 out of 5 stars

Absolutely terrible experience. I was told when I joined that I could cancel at any time. I informed JD Gyms before this month started that I wanted to cancel because I had already moved out of the a... See more

Company replied

Rated 4 out of 5 stars

Was pleased with the amount of equipment and space of gym to allow options to train without waiting for people to finish on the equipment. Only annoying point was the weight section upstairs must have... See more

Company replied


Company details

  1. Gym

About JD Gyms - Harlow

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Unit C, 36 Broadwalk Harvey Centre, Harvey Approach, CM20 1XR, Harlow, Essex, United Kingdom

4.1

Great

TrustScore 4 out of 5

279 reviews

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4.1

All reviews

(279)

4,317 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing gym

Amazing gym, amazing equipment, 24/7, what else do you want, the best gym to go worth every penny.

June 13, 2026
JD Gyms - Harlow logo

Reply from JD Gyms - Harlow

Hello – Thanks for the amazing review!
We’re really pleased to hear you’re enjoying the gym, the equipment, and the 24/7 access. It’s fantastic to know you feel it’s worth it and rate it so highly.
Thanks again for sharing your feedback — it means a lot!
The JD Gyms Team 💚

Rated 5 out of 5 stars

always clean and staff are very…

always clean and staff are very friendly, the environment it calm and people are nice overall

April 28, 2026
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Reply from JD Gyms - Harlow

Hello - Thank you for your 5 star review!⭐ We appreciate you mentioning our friendly staff, cleanliness, and the calm environment.
The JD Gyms Team 💚

Rated 5 out of 5 stars
JD Gyms - Harlow logo

Reply from JD Gyms - Harlow

Hi there – Thank you for taking the time to leave us a review, we’re really pleased to see your positive feedback ⭐
It’s great to hear you’ve found the gym to be such a kind and welcoming community – that’s exactly the environment we aim to create for all our members 🙌
Thanks again for your kind words, and keep up the great work 💪
The JD Gyms Team 💚

Rated 2 out of 5 stars

To many underage kids and very untidy…

To many underage kids and very untidy gym, weights are all on the floor, dumbells all over the place etc

April 24, 2026
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Reply from JD Gyms - Harlow

Hello – Thanks for taking the time to leave this review. We’re sorry to hear about your concerns regarding the gym being untidy and equipment not being returned to the correct areas. We do ask all members to follow gym etiquette by returning weights after use so the gym remains safe and accessible for everyone. All members must meet the minimum age requirement to use the gym, and the team are able to request ID if there is any doubt. If you notice equipment left out or behaviour that’s impacting your workout, please let a member of the team know so they can assist.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Good facilities

Good facilities

April 13, 2026
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Reply from JD Gyms - Harlow

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars!
The JD Gyms Team 💚

Rated 4 out of 5 stars

Great to be back & lots of improvement…

Great to be back & lots of improvement have been done however I personally think that the men's changing rooms needs updating & new lockers needs to be installed as a lot of them are unusable & has been like it for a long time.

April 6, 2026
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Reply from JD Gyms - Harlow

Hello – Thanks for taking the time to leave this review. It’s great to hear you’re enjoying being back and have noticed the improvements made around the gym. We appreciate your feedback regarding the changing rooms and the condition of some lockers, as we understand how important these facilities are for members. Thank you for sharing your comments with us.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Absolutely terrible experience

Absolutely terrible experience. I was told when I joined that I could cancel at any time. I informed JD Gyms before this month started that I wanted to cancel because I had already moved out of the area and was no longer using the gym. Despite this, they still charged my account for this month.
I contacted them several times by email, but they did not respond properly. They cancelled my membership but still took payment, which is unfair and very misleading. Leaving this review so others are aware.

March 27, 2026
Unprompted review
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Reply from JD Gyms - Harlow

Hi - Thanks for taking the time to leave this review. We’re really sorry to hear about your experience. As our memberships are non‑contract, members are free to cancel at any time, so we never want the process to feel difficult or frustrating - we do just ask for 30 days notice for cancellations. Further to your feedback, we’re reviewing our processes to ensure clearer and faster support in situations like yours.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Never too old, all welcome

I'm 60 years old, and reasonably fit regularly playing pickleball but I wanted to increase the intensity of my exercise, nothing too fancy, just more cardio to extend my stamina for an hour session three times a week. I've found JD Gyms Harlow to be the right solution for me. Ideal location, great gym equipment options, great facilities, water on tap, well managed, accessible (open Bank Holidays) and free parking too. What I love is when you see inclusivity. There is a lift to overcome the stairs. As a gym goer I cannot support enough the access to all comers whatever their circumstance. I would recommend, so If you're in the area give it a try

April 6, 2026
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Reply from JD Gyms - Harlow

Hello - Thanks for taking the time to leave this review! We aim to provide our members with a safe space in which they can get a great workout in. We do our best to provide a wide range of equipment so that members have a variety of ways to workout, and we are really happy to hear you enjoy using the gym!
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

I go at quite times which is great as I…

I go at quite times which is great as I don't like crowds ,you have the right equipment which I need, haven't met the staff as I go late ,and the people I do see get on with what they came for, nothing I would need you to improve, overall very happy with gym

March 5, 2026
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Reply from JD Gyms - Harlow

Hello - We're very happy to hear that you find our gym meets your needs and that you enjoy working out during quieter times. Thank you for your 5-star review, we appreciate your feedback!
The JD Gyms Team 💚

Rated 5 out of 5 stars

New Gym Goer

I signed up to the gym last week after an injury to utilize equipment to help my injury and i have been more than happy with the ease of using the app the application process to sign up.
I have spoken to staff members in the gym who have been more than helpful and the gym itself if very spacious, bright and clean. Overall very happy

February 7, 2026
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Reply from JD Gyms - Harlow

Hello - We're happy to hear that you've had a positive experience since joining! It's great to know our team and facilities have supported your recovery. Thank you for the 5-star review!
The JD Gyms Team 💚

Rated 5 out of 5 stars

Harlow gym

Great sataff, good facilitie and atmosphere

February 2, 2026
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Reply from JD Gyms - Harlow

Hello - We appreciate you taking the time to leave us a great review. We are so happy you enjoyed our facilities and staff! ⭐
The JD Gyms Team 💚

Rated 2 out of 5 stars

Unclean

The gym is my sanctuary, however JD gym Harlow is serverly lacking in cleanliness im sick of seeing bloody toes/finger nails on the floor when your trying to work out. It's so off putting and im seriously considering leaving and finding somewhere cleaner. How hard is it to maintain cleanliness??

February 10, 2026
Unprompted review
JD Gyms - Harlow logo

Reply from JD Gyms - Harlow

Hello – Thanks for leaving a review. We're very sorry to hear if the cleanliness wasn’t up to the standard we expect. If you ever notice something not looking as it should, please let a member of the team in the gym know or feel free to email the Manager on harlow@jdgyms.co.uk
Best wishes, The JD Gyms Team 💚

Rated 1 out of 5 stars

Access denied after 3days email said…

Access denied after 3days email said issue with payment issue was not my end
Only 1 male toilet which was blocked
Male staff used it before I entered and left it blocked should at least notified someone
Female staff was polite and unblocked it

February 1, 2026
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Reply from JD Gyms - Harlow

Hi - Thanks for taking the time to leave a review. If you've recently joined and are having issues accessing the gym, either speak to a member of staff when you next visit who can take a look at your membership for you. Or alternatively, this may be due to the DD information entered when joining being incorrect. You can check and provide new DD details here: https://secure.harlands-ddms.co.uk/payflex/jd/ The JD Gyms Team 💚

Rated 5 out of 5 stars

Some equipment is more popular than…

Some equipment is more popular than others and you’ve understood this is what is available.

Gym seems clean and well maintained from what I can see on first visit.

January 27, 2026
JD Gyms - Harlow logo

Reply from JD Gyms - Harlow

Hello - We appreciate your feedback and are glad you found our gym clean and well-maintained during your first visit.
The JD Gyms Team 💚

Rated 5 out of 5 stars

great facilities that are easy to…

great facilities that are easy to access and is open anytime so fits any schedule

January 20, 2026
JD Gyms - Harlow logo

Reply from JD Gyms - Harlow

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Glad to be back at JD Gyms

I’ve always liked this gym and was pleased to return after an abrupt departure a year ago due to personal reasons. I particularly enjoy the classes - they’re varied and well structured. The fitness instructors are warm and enthusiastic, and the staff are consistently friendly and helpful. I’m also looking forward to working with a personal trainer in the future for a more tailored programme.

January 20, 2026
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Reply from JD Gyms - Harlow

Hi - Thanks for the 5star review! It's great to hear your enjoying the classes at our Harlow gym. Keep up the great work👍
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym.

Great gym.. good facilities an customer service

January 13, 2026
JD Gyms - Harlow logo

Reply from JD Gyms - Harlow

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 4 out of 5 stars

Great gym.

This gym is spacious and offers loads of different equipment, so I find that my most productive training has happened since joining. I wish there were more cleaning stations though.

December 30, 2025
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Reply from JD Gyms - Harlow

Hi there - Thank you for your feedback!
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Lovely and clean

Very nice and tidy. Loads of space too changing facilities are nice and spacious too

December 30, 2025
JD Gyms - Harlow logo

Reply from JD Gyms - Harlow

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 5 out of 5 stars

5 star

Always open which is ideal! Always clean, working equipment, high quality and so much equipment I've never seen before! Even have classes through the days which is included in the membership price, nice changing rooms and lockers too with hot showers and even hair dryers!

December 1, 2025
JD Gyms - Harlow logo

Reply from JD Gyms - Harlow

Hi - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym!
Best wishes, The JD Gyms Team 💚

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