JD Gyms - Hull Reviews 

409
TrustScore 4 out of 5

3.8

Clough Road, HU5 1SR Kingston upon Hull, England, GB


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Rated 5 out of 5 stars

I started going to this specific gym a few days ago. First off the customer service is top notch. I got some amazing advice from the PTs about calories and how to calculate how much you need to grow m... See more

Company replied

Rated 1 out of 5 stars

Disgusting place to be a PT! Charging £500 pm just to work there, then you sack people for having incentive and put it down to “inappropriate use of wipes” are you for real!! Unfair dismissal right... See more

Rated 5 out of 5 stars

First week in currently been 4 times this week and I’ve purely enjoyed every single session, the staff are so kind and helpful and so are the other people who are training. The facility is amazing and... See more

Company replied

Rated 5 out of 5 stars

It is a pleasure to return to JD gym Hull after a year abroad. A no-nonsense operation, helpful staff and mature folk getting on with their fitness programmes. I've visited around 30 different gyms ar... See more

Company replied


Company details

  1. Gym

About JD Gyms - Hull

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Clough Road, HU5 1SR, Kingston upon Hull, England, United Kingdom

  • 1482420365

3.8

Great

TrustScore 4 out of 5

409 reviews

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3.8

All reviews

(409)

4,531 reviews in the last 12 months

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Rated 5 out of 5 stars

So far great

So far great. Came in to start my year worth of training and rehab on my bad ankle. Llewellyn and Gwen were there to greet me, they both had a lovely demeanour and Llewellyn has such a great personality, warm spirit. The gym looks clean, top notch and ready to be used. There were some technical issues and they're allowing me to work out today and sort my fixed term pass tonight when I'm home. Great 😃👍🏻

May 25, 2026
Unprompted review
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Reply from JD Gyms - Hull

Hi there – Thank you for taking the time to leave such a great review, we’re thrilled to see your feedback ⭐

It’s fantastic to hear you felt welcomed on your first visit – we’ll be sure to pass your kind words on 🙌 It’s great to know they made such a positive impression and helped you get started on your journey.

We’re also really pleased to hear you found the gym clean and well set up💪

Best of luck with your training and rehab – and thanks again for your kind words!

The JD Gyms Team 💚

Rated 5 out of 5 stars

Amazing gym AND STOMA FRIENDLY

Amazing gym.
Really friendly staff and seems like a nice bunch of people who go there too and are always happy to help
The manager actually helped me the other day too I think he’s called guy he was super helpful and it was my first day at the gym and really looked after me.
I have a stoma bag and this was a massive moment for me to get back into the gym and I did feel abit overwhelmed with it all, but he put my mind at ease it was great to feel understood too. Thankyou guy you helped me more than you know.

Very clean gym it can be busy at times but I would expect that too. I even saw guy cleaning at one point which did amuse me a little bit but he takes pride in his gym and it’s nice to see.

Also great disabled facilities too ❤️

May 15, 2026
Unprompted review
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Reply from JD Gyms - Hull

Hi there – Thank you so much for taking the time to leave such a thoughtful review, we’re thrilled to see this ⭐

It’s fantastic to hear you’ve had such a positive experience with the team and that you’ve found everyone friendly and supportive 🙌 We’ll be sure to pass your incredibly kind words on – it’s amazing to hear how much of a difference this made on your first visit and helped you feel comfortable and understood. That really is what it’s all about 💚

We’re also really pleased to hear you’re happy with the cleanliness, the atmosphere and the facilities, especially the accessible areas.

Thanks again for sharing your experience, and we’re so glad to have you with us!

The JD Gyms Team 💚

Rated 5 out of 5 stars

Very large gym with plenty of space and…

Very large gym with plenty of space and equipment that you don't find in every gym

April 27, 2026
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Reply from JD Gyms - Hull

Hello - Thanks for taking the time to leave this review! We do our best to provide a wide range of equipment so that members have a variety of ways to workout, and we are really happy to hear you enjoy using the gym!
Best wishes, The JD Gyms Team 💚

Rated 3 out of 5 stars

Busy with terrible etiquette!!

Gym very busy with absolutely terrible gym etiquette. Members sit on machines for 3 + sets, use their mobiles and do not get off and budy budy share! However, they have never been taught this and personal trainers do the same!

May 4, 2026
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Reply from JD Gyms - Hull

Hi – Thank you for taking the time to leave this review, we really appreciate your feedback.

We understand how frustrating it can be when gym etiquette impacts your workout, especially when equipment is being used for long periods. Creating a respectful and fair environment for all members is really important to us.

We’d always encourage you to speak to a member of staff on the gym floor when this happens, as they’ll be happy to step in and help ensure equipment is being used considerately.

Thanks again for your feedback – it helps us continue to improve the experience for everyone 💪

The JD Gyms Team 💚

Rated 5 out of 5 stars

Very nice gym

Very nice gym. Staff are friendly and the equipment and facilities are good. Reasonable price and recently got new weights in

April 11, 2026
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Reply from JD Gyms - Hull

Hello – Thanks for taking the time to leave such a great review! We’re really pleased to hear you’re enjoying the gym, the friendly team, and that you’re happy with the equipment and facilities. It’s great to know you find the pricing reasonable too, and we’re glad the new weights have been a welcome addition.
The JD Gyms Team 💚

Rated 2 out of 5 stars

A lot of the machines at the hull gym…

A lot of the machines at the hull gym are old and past there best.
Also the cancellation policy is a joke. You have to pay another month to cancel a membership to gym with second hand machines.

March 23, 2026
Unprompted review
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Reply from JD Gyms - Hull

Hello – Thanks for taking the time to leave this review. We’re sorry to hear that you’ve been disappointed with the condition of some of the equipment at our gym and that it hasn’t met your expectations. Our teams do carry out regular maintenance checks and work with our suppliers to repair and replace equipment as quickly and safely as possible.
Regarding cancellation, our memberships are non‑contract but operate on a monthly billing cycle. We thank you for sharing your feedback.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Very crowded at all times, and dirty

The gym is very crowded at all times. Whenever I want to use any equipment, I have to wait for someone else to finish.
Also, the equipments are very dirty and often covered in sweat. To be honest, I don’t feel comfortable using it without placing a towel down, as I’m concerned about hygiene and possible skin issues.
In addition, the toilets are consistently very dirty and are often out of toilet paper.

April 10, 2026
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Reply from JD Gyms - Hull

Hello – Thanks for taking the time to leave this review. We’re sorry to hear your recent visits haven’t met expectations, including how busy the gym is and the cleanliness of the facilities. We understand how frustrating this can be, and we appreciate you raising your concerns with us.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Awesome equipment

Awesome equipment, Big space & Welcoming attendance

April 9, 2026
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Reply from JD Gyms - Hull

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great Gym

Just started back at the gym after a few years off. This gym is packed full of great machines, the hammer strength machines are elite.. Great atmosphere in the facility and the staff are super helpful if you need any help/advice

March 25, 2026
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Reply from JD Gyms - Hull

Hi - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! We aim to provide our members with a safe space in which they can get a great workout in so, it's great to hear you enjoy using the gym overall!
Thanks, The JD Gyms Team 💚

Rated 3 out of 5 stars

On 1 st visit found parking an issue

On 1 st visit found parking an issue. Nit enough for number of members

February 27, 2026
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Reply from JD Gyms - Hull

Hello – Thanks for taking the time to leave this review. We’re sorry to hear you found parking difficult on your first visit. Information about parking facilities is available on our website, but availability can vary depending on how busy the gym is at the time. Thank you for sharing your feedback.
The JD Gyms Team 💚

Rated 4 out of 5 stars

Everything is great but some equipment…

Everything is great but some equipment needs maintenance

February 7, 2026
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Reply from JD Gyms - Hull

Hi – Thanks for leaving us some feedback. Our gym teams do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should become broken. If you do have any concerns about the equipment, please notify staff on site as soon as you can.
Thank you, The JD Gyms Team 💚

Rated 2 out of 5 stars

Decline

Becoming a deeply unpleasant experience between 1700-2000. Littered with chavvy scroates hogging machines and messing about in the changing rooms which in themselves are a mess. Poor hygiene and behaviour from too many members. Razors being left in the showers which I nearly stood on tonight. Poor behaviour needs to be challenged

February 10, 2026
Unprompted review
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Reply from JD Gyms - Hull

Hello - Thanks for taking the time to leave this review. We are sorry to hear you weren’t happy with your experience. We value member feedback and are always looking at ways we can continually improve our facilities as we are committed to providing a positive and enjoyable experience for all our members. If you wish to discuss this further, please email the manager at hull@jdgyms.co.uk
Thanks, The JD Gyms Team 💚

Rated 4 out of 5 stars

Great gym with modern equipment!

Great gym with modern equipment!

February 2, 2026
JD Gyms - Hull logo

Reply from JD Gyms - Hull

Hello - We appreciate your feedback and are so glad that you are enjoying our equipment. Thank you for taking the time to share.
The JD Gyms Team 💚

Rated 1 out of 5 stars

This gym is not for me

This gym is not for me. Not so much the gym itself it’s everyone in it. Cringeeee I’m afraid you’ve got fully grown men hovering round young lasses it’s pathetic and gross. Also just the gym vibes no good all machines used up and dint get offered gym induction so had no clue.
One good thing a young black haired girl helped me who worked there even when it’s wasn’t her shift which I thought was lovely of her to go out her way!

January 27, 2026
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Reply from JD Gyms - Hull

Hello - Thank you for taking the time to share your experience. We’re sorry to hear that your visit didn’t feel comfortable, and we appreciate you highlighting the areas that didn’t work for you. Your feedback about the atmosphere and induction process is important to us, and we’ll make sure it’s passed on to the team.
We’re really glad to hear one of our staff members made a positive difference during your visit. Thanks again for letting us know.
The JD Gyms Team 💚

Rated 1 out of 5 stars

The gym is a mess

The gym is a mess, weights are left out all over the floor and dumbells are all mixed up.

Thinking of cancelling my membership after 2 visits.

January 21, 2026
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Reply from JD Gyms - Hull

Hello - Thanks for taking the time to leave this review. We understand how frustrating it can be and would advise speaking to a member of staff on the gym floor should you notice anyone not putting the equipment back.
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Clean and well layed out

No one hassling you.
See cleaners cleaning all the time.
Staff friendly if you have an issue.

January 14, 2026
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Reply from JD Gyms - Hull

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 2 out of 5 stars

Freezing!

The gym is way overcrowded on a tea time with people and then they hog the machines.

In the early hours it’s been -5° and the gym is Baltic still having the cold air conditioning belting out. Do you want us to get hyperthermia! It’s made me ill😠

January 1, 2026
Unprompted review
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Reply from JD Gyms - Hull

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 1 out of 5 stars

It is too crowded and not worth the…

It is too crowded and not worth the money in my opinion

January 9, 2026
JD Gyms - Hull logo

Reply from JD Gyms - Hull

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

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