JD Gyms - Hull Reviews 

406
TrustScore 4 out of 5

3.9

Clough Road, HU5 1SR Kingston upon Hull, England, GB


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Rated 5 out of 5 stars

I started going to this specific gym a few days ago. First off the customer service is top notch. I got some amazing advice from the PTs about calories and how to calculate how much you need to grow m... See more

Rated 5 out of 5 stars

First week in currently been 4 times this week and I’ve purely enjoyed every single session, the staff are so kind and helpful and so are the other people who are training. The facility is amazing and... See more

Company replied

Rated 1 out of 5 stars

The gym is like a walk in a sauna, air con is awful, weights everywhere, no members of staff in sight, the one entry per day is silly if you forget something in my car or want to do a double session w... See more

Company replied

Rated 5 out of 5 stars

It is a pleasure to return to JD gym Hull after a year abroad. A no-nonsense operation, helpful staff and mature folk getting on with their fitness programmes. I've visited around 30 different gyms ar... See more

Company replied


Company details

  1. Gym

About JD Gyms - Hull

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Clough Road, HU5 1SR, Kingston upon Hull, England, United Kingdom

  • 1482420365

3.9

Great

TrustScore 4 out of 5

406 reviews

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3.9

All reviews

(406)

4,486 reviews in the last 12 months

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Rated 5 out of 5 stars

Really good gym

May 30, 2025
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Reply from JD Gyms - Hull

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Rated 5 out of 5 stars

Really easy to join on line

Really easy to join on line. The app is very easy to use.. Gym is busy but you can get on ec you need to

May 13, 2025
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Reply from JD Gyms - Hull

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Rated 5 out of 5 stars

They helped me with signing up for…

They helped me with signing up for membership as I struggle. Great people and always happy to help

May 8, 2025
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Reply from JD Gyms - Hull

Hello - Thanks for taking the time to leave this review! We appreciate your kind words and are thrilled to hear that you had a positive experience with our team and are glad that our staff were able to assist you with your membership sign-up.
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Good

Good, clean gym .Profesional trainers.

May 5, 2025
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Reply from JD Gyms - Hull

Hi - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym!
Best wishes, The JD Gyms Team 💚

Rated 3 out of 5 stars

Although it has everything in relation…

Although it has everything in relation to equipment it is difficult to get using it due to it always being busy finding quieter times is difficult which is disappointing

April 30, 2025
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Reply from JD Gyms - Hull

Hi there - It's true, our gyms are very popular and so can become busy especially during peak times, but this does fluctuate throughout the day and from day to day.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great. Gym 🏋️‍♂️

Great gymmmmm

April 25, 2025
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Reply from JD Gyms - Hull

Hi - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym!
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

great

Great equipment, always helpful, clean gym

April 21, 2025
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Reply from JD Gyms - Hull

Hi there - Thank you for your lovely feedback!
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Gwen kindly showed us around and…

Gwen kindly showed us around and answered all our questions! Looking forward to the ladies only gym and sauna.

April 21, 2025
Unprompted review
JD Gyms - Hull logo

Reply from JD Gyms - Hull

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Rated 5 out of 5 stars

Cracking place to train!

Clough Rd JD gym is a cracking place to train. The equipment is high quality, there is plenty of equipment for clients to use without the need to wait (I train at 5am) & the place is always clean & tidy. Highly recommend this place both beginners & seasoned trainers! 💪🏾🙌🏾

April 7, 2025
Rated 5 out of 5 stars

Great

Great . Got so many machines to choose from and I love .

March 31, 2025
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Reply from JD Gyms - Hull

Hi there - Thank you for your lovely feedback!
Best wishes, The JD Gyms Team 💚

Rated 4 out of 5 stars

Early days

SO far so good

March 31, 2025
JD Gyms - Hull logo

Reply from JD Gyms - Hull

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms so far!
The JD Gyms Team 💚

Rated 5 out of 5 stars

A great first impression on my initial…

A great first impression on my initial approach. Helpful staff, tidy gym with a huge range of equipment in great working order. Have been virtually everyday since joining mid-March, very motivational to see so many people using the gym, striving to be their best.

March 27, 2025
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Reply from JD Gyms - Hull

Hi there

Thank you for taking the time to leave a review. We're thrilled to hear you had a positive first impression and that you're enjoying the gym.

We strive to create a motivating and well-equipped environment for all our members. We're happy to hear you're finding it a great place to reach your fitness goals.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

I lost my AirPods the issue is that the…

I lost my AirPods the issue is that the staff acted unbothered and wasn’t willing to help me find my airpods

March 15, 2025
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Reply from JD Gyms - Hull

Hi there

We understand your frustration. Losing your AirPods can be upsetting, and it's disappointing to hear that you didn't receive the support you needed from our staff.

We strive to provide helpful and empathetic service to all our members, and we'll take your feedback seriously to ensure our team is better equipped to assist in similar situations.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Great

Good place to have a good workout

March 12, 2025
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Reply from JD Gyms - Hull

Hi there

Thank you for your kind words. We're glad you enjoyed your workout.

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

Staff could be better

Can't fault the gym great place would have given 5 star if not for member of staf.
I am partially sighted and needed help with WiFi was told by member of staff they were cleaning at the moment...no intention of helping

March 3, 2025
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Reply from JD Gyms - Hull

Hi there

We appreciate your feedback and understand your frustration with the experience. We strive to provide a welcoming and helpful environment for all members. We will address this matter with our staff to ensure they are providing the best possible assistance to all members.

Best wishes
The JD Gyms Team

Rated 2 out of 5 stars

Women's only section is a joke

The gym itself is well equipped for the most part, but the women's only section is a tiny space with very little equipment and no natural light. I've noticed a lot of women go in and out to bring equipment/weights from the gym into the section. And it's so small and dingy when there's only 4 or 5 women in there we're really on top of each other. When you compare the women's section to any other section in the gym, you can see it was put in with no thought for the people using it and was a PR tick box exercise. Borderline impossible to find weights or dumbbells under 8kg in the entire building. Some men who attend this gym are very rude (putting their hoodies on equipment still being used, trying to use equipment whilst you're adding weights to it, hanging around equipment but not actually using it etc). If you're not intimidated by toxic gym bros then facility-wise it's good for the price, otherwise places like Pure Gym and Total Fitness have a much better atmosphere.

March 3, 2025
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Reply from JD Gyms - Hull

Hi there

We appreciate you taking the time to share your feedback and we understand your concerns about the women's only section. We strive to create a welcoming and inclusive environment for all our members, and we're disappointed to hear that your experience hasn't met your expectations.

We're committed to continuously improving our facilities and services based on member feedback. We'll take your comments into consideration as we plan future improvements.

We also acknowledge your concerns about the behavior of some members. We have a zero-tolerance policy for any form of harassment or disrespectful behavior. We encourage you to report any incidents to our staff so we can address them promptly. We want to ensure that all members feel safe and comfortable at our gym.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Amazing gym

Amazing gym
Nice and clean
Staff very helpful

February 25, 2025
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Reply from JD Gyms - Hull

Hi there

Thank you for your kind words! We're delighted to hear you've had a positive experience at our gym. We strive to provide a clean and welcoming environment with helpful staff.

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

It was good i guess got to go on the…

It was good i guess got to go on the machines i wanted i went late tho i dont no what its like during the day but my experience was a good one

February 26, 2025
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Reply from JD Gyms - Hull

Hi there

We appreciate you taking the time to share your experience. We're glad you enjoyed your time on the machines you wanted to use.

We strive to provide a positive experience for all our customers, and we're happy to hear that you had a good one.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

The only interaction

The only interaction I've had with staff the little fella was dismissive and emotional about the situation

January 6, 2025
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Reply from JD Gyms - Hull

Hi there

We understand your frustration with the interaction you had with our staff member. We strive to provide excellent customer service and are disappointed to hear that your experience did not meet your expectations.

We value your feedback and will use it to improve our training and ensure that all our staff members provide the best possible service.

Best wishes
The JD Gyms Team

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