I started going to this specific gym a few days ago. First off the customer service is top notch. I got some amazing advice from the PTs about calories and how to calculate how much you need to grow m... See more
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First week in currently been 4 times this week and I’ve purely enjoyed every single session, the staff are so kind and helpful and so are the other people who are training. The facility is amazing and... See more
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The gym is like a walk in a sauna, air con is awful, weights everywhere, no members of staff in sight, the one entry per day is silly if you forget something in my car or want to do a double session w... See more
Company replied
It is a pleasure to return to JD gym Hull after a year abroad. A no-nonsense operation, helpful staff and mature folk getting on with their fitness programmes. I've visited around 30 different gyms ar... See more
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Company details
About JD Gyms - Hull
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Contact info
Clough Road, HU5 1SR, Kingston upon Hull, England, United Kingdom
- 1482420365
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Really easy to join on line
Really easy to join on line. The app is very easy to use.. Gym is busy but you can get on ec you need to

Reply from JD Gyms - Hull
They helped me with signing up for…
They helped me with signing up for membership as I struggle. Great people and always happy to help

Reply from JD Gyms - Hull
Although it has everything in relation…
Although it has everything in relation to equipment it is difficult to get using it due to it always being busy finding quieter times is difficult which is disappointing

Reply from JD Gyms - Hull
I was assisted to sign up and received…
I was assisted to sign up and received emails which helped me with the information i neede.

Reply from JD Gyms - Hull
Gwen kindly showed us around and…
Gwen kindly showed us around and answered all our questions! Looking forward to the ladies only gym and sauna.

Reply from JD Gyms - Hull
Cracking place to train!
Clough Rd JD gym is a cracking place to train. The equipment is high quality, there is plenty of equipment for clients to use without the need to wait (I train at 5am) & the place is always clean & tidy. Highly recommend this place both beginners & seasoned trainers! 💪🏾🙌🏾

Reply from JD Gyms - Hull
A great first impression on my initial…
A great first impression on my initial approach. Helpful staff, tidy gym with a huge range of equipment in great working order. Have been virtually everyday since joining mid-March, very motivational to see so many people using the gym, striving to be their best.

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I lost my AirPods the issue is that the…
I lost my AirPods the issue is that the staff acted unbothered and wasn’t willing to help me find my airpods

Reply from JD Gyms - Hull
Staff could be better
Can't fault the gym great place would have given 5 star if not for member of staf.
I am partially sighted and needed help with WiFi was told by member of staff they were cleaning at the moment...no intention of helping

Reply from JD Gyms - Hull
Women's only section is a joke
The gym itself is well equipped for the most part, but the women's only section is a tiny space with very little equipment and no natural light. I've noticed a lot of women go in and out to bring equipment/weights from the gym into the section. And it's so small and dingy when there's only 4 or 5 women in there we're really on top of each other. When you compare the women's section to any other section in the gym, you can see it was put in with no thought for the people using it and was a PR tick box exercise. Borderline impossible to find weights or dumbbells under 8kg in the entire building. Some men who attend this gym are very rude (putting their hoodies on equipment still being used, trying to use equipment whilst you're adding weights to it, hanging around equipment but not actually using it etc). If you're not intimidated by toxic gym bros then facility-wise it's good for the price, otherwise places like Pure Gym and Total Fitness have a much better atmosphere.

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Reply from JD Gyms - Hull
It was good i guess got to go on the…
It was good i guess got to go on the machines i wanted i went late tho i dont no what its like during the day but my experience was a good one

Reply from JD Gyms - Hull
The only interaction
The only interaction I've had with staff the little fella was dismissive and emotional about the situation

Reply from JD Gyms - Hull
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