JD Gyms - Hull Reviews 

409
TrustScore 4 out of 5

3.8

Clough Road, HU5 1SR Kingston upon Hull, England, GB


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Rated 5 out of 5 stars

I started going to this specific gym a few days ago. First off the customer service is top notch. I got some amazing advice from the PTs about calories and how to calculate how much you need to grow m... See more

Company replied

Rated 1 out of 5 stars

Disgusting place to be a PT! Charging £500 pm just to work there, then you sack people for having incentive and put it down to “inappropriate use of wipes” are you for real!! Unfair dismissal right... See more

Rated 5 out of 5 stars

First week in currently been 4 times this week and I’ve purely enjoyed every single session, the staff are so kind and helpful and so are the other people who are training. The facility is amazing and... See more

Company replied

Rated 5 out of 5 stars

It is a pleasure to return to JD gym Hull after a year abroad. A no-nonsense operation, helpful staff and mature folk getting on with their fitness programmes. I've visited around 30 different gyms ar... See more

Company replied


Company details

  1. Gym

About JD Gyms - Hull

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Clough Road, HU5 1SR, Kingston upon Hull, England, United Kingdom

  • 1482420365

3.8

Great

TrustScore 4 out of 5

409 reviews

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1-star

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3.8

All reviews

(409)

4,547 reviews in the last 12 months

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Rated 2 out of 5 stars

SOOOOO BUSY

It’s just incredibly busy. There’s all the equipment you need but literally any time during the day the gym is packed. You have to wait for pretty much every equipment you want to use. Definitely not enjoying it at all so far

September 20, 2024
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Reply from JD Gyms - Hull

Hi there

We understand your frustration with the gym's busy environment. We strive to provide a positive experience for all our members, and we appreciate your feedback. We are always looking for ways to improve our facilities and services.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Great so far but I am not new at this…

Great so far but I am not new at this gym

September 18, 2024
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Reply from JD Gyms - Hull

Hi there. Thank you for leaving us a review, we love to see the 5 stars! Our team in Hull will be over the moon with the 5 stars and your loyalty!

Keep up the great work!

The JD Gyms Team💚

Rated 4 out of 5 stars

Quick note about JD Hull - satisfactory

Area is set up nice, staff are all lovely and helpful. Changing rooms for ladies are lovely!

September 9, 2024
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Reply from JD Gyms - Hull

• Hi, thanks for the 5star review! It's great to hear your enjoying the classes at our XXX gym. Keep up the great work👍 The JD Gyms Team 💚 Hi there Mel- Thank you for taking the time to leave us some feedback. Our aim is to offer excellent facilities, first class kit and a brilliant member experience! Your feedback is so important to us as it enables us to deliver the service our members deserve! We hope you continue to enjoy your fitness journey with us 💪💚 Best wishes The JD Gyms Team 💚

Rated 4 out of 5 stars

Old dog, new tricks

Some great kit would gave liked to plan out some routines for an older guy with dodgy knees alas no one available or would gave a five star

September 3, 2024
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Reply from JD Gyms - Hull

Hi there

Thank you for leaving us a review, we love to see the 4 stars!

If you wish for an induction to the gym, you can arrange this with the team directly. Please feel free to drop an email on hull@jdgyms.co.uk or give them a call and a member of the team will be in touch. In the induction you can ask question regards routines and what equipment is best suited to you and your fitness needs.

We hope this helps

Best wishes
The JD Gyms Team 💚 

Rated 5 out of 5 stars

Very easy to enter and leave

Very easy to enter and leave, a machine for every need. Any exercise there is also options.

August 12, 2024
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Reply from JD Gyms - Hull

Hi there. Thanks for the 5star review! Glad to hear that you are enjoying the gym, keep up the great work 👍 Best wishes, The JD Gyms Team 💚

Rated 3 out of 5 stars

I feel I am making good progress…

I feel I am making good progress however it is a shame that there are some members who can completely take the proverbial and hog machines whilst merely sitting on their phones and staff do not step in and remind them of gym etiquette. I waited nearly 15 mins for a machine today and when I decided to ask member how long they were going to be they gave me a casual "don't know". Selfishness and unacceptable. Please can staff be more proactive in ensuring all members have the opportunity to have a decent work out. Many of us don't have unlimited time to accommodate this sort of behaviour.

August 18, 2024
Unprompted review
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Reply from JD Gyms - Hull

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 5 out of 5 stars

Easy to use

Easy to use, easy to sign with amazing relation cost/quality. Facilities with great condition

August 4, 2024
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Reply from JD Gyms - Hull

Thank you for taking the time to leave us a review. We aim to deliver a fantastic experience, at competitive prices so that everyone can find their fit. Many thanks for providing us feedback. We'll use this information to continue to improve the experience our members get 👍 💚

Rated 5 out of 5 stars

Glad I joined

Only been at the gym 2 weeks but got a decent tour when I was seeing if I wanted to join. The classes are ace the instructors bring the energy and go through everything with you if your new and the gym is massive.

July 26, 2024
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Reply from JD Gyms - Hull

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

Bunch of thieves

Bunch of thieves, if you want to cancel the membership get ready to pay extra £40 like I did!

August 2, 2024
Unprompted review
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Reply from JD Gyms - Hull

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 3 out of 5 stars

I like equipment and the way it's open…

I like equipment and the way it's open 24/h.
I don't like if you look above the head and see big amount of dust on extraction pipe.

July 23, 2024
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Reply from JD Gyms - Hull

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 5 out of 5 stars

Gym Newby

Just started and have not come across any issues as of yet. The gym I use is spacious, tidy and the equipment is well maintained.

July 16, 2024
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Reply from JD Gyms - Hull

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

First time user of any gym

Really helpful staff, it was my first time in a gym, they ha e a ladies inky part, and wasn't self conscious about anything, really relaxed setting, thoroughly enjoyed it

July 11, 2024
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Reply from JD Gyms - Hull

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 2 out of 5 stars

Sona is small and not available for access

As its all busy at day time, So they must keep Sona open for all night, so that anyone can get access. I never been to Sona because day time its busy and night time its off.Furthermore, Sona is too small. I would recommend to keep sona open all the time or extend it time to get access. Thanks

June 29, 2024
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Reply from JD Gyms - Hull



Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 5 out of 5 stars

A gym for all fitness levels.…

A great variety of equipment including the upper body cycle (although only one of these - great for folk with old shoulder injures as it is gentle). Helpful, approachable staff. Also a room exclusively for ladies for shy girls that has a good range of
core equipment.

June 30, 2024
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Reply from JD Gyms - Hull

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 4 out of 5 stars

Good equipments

Good equipments, friendly staff, above all conducive environment for working out. Love it

July 1, 2024
Unprompted review
JD Gyms - Hull logo

Reply from JD Gyms - Hull

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 4 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

I felt welcomed immediately I stepped…

I felt welcomed immediately I stepped in.I have no regrets.

June 24, 2024
JD Gyms - Hull logo

Reply from JD Gyms - Hull

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 4 out of 5 stars

A good value, if busy, gym.

You get what you pay for, a decent gym. Some of the equipment is very tired and it can be a bit disconcerting when your treadmill or elliptical trainer starts squeaking and shaking during use - there are plenty of these bits of kit though so you learn which are OK pretty quickly. Loads of free weights but machines are fewer and people love to use them as seats for a chat with their mates. If your new to the gym world then there are not a lot of staff on hand to help you work stuff out, it is however clean but always busy. A good value gym.

June 26, 2024
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Reply from JD Gyms - Hull

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

The gym environment is very large for…

The gym environment is very large for car parking and other parking options. The gym is very neat, a lot of machines to work with and nice staff.
Overall I love JD Gyms.

June 28, 2024
JD Gyms - Hull logo

Reply from JD Gyms - Hull

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

Not good staf

it is not as advertised
not good staff
I stayed 3 nights outside because the scan not working

June 17, 2024
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Reply from JD Gyms - Hull

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes
The JD Gyms Team

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