I started going to this specific gym a few days ago. First off the customer service is top notch. I got some amazing advice from the PTs about calories and how to calculate how much you need to grow m... See more
Company replied
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I started going to this specific gym a few days ago. First off the customer service is top notch. I got some amazing advice from the PTs about calories and how to calculate how much you need to grow m... See more
Company replied
Disgusting place to be a PT! Charging £500 pm just to work there, then you sack people for having incentive and put it down to “inappropriate use of wipes” are you for real!! Unfair dismissal right... See more
First week in currently been 4 times this week and I’ve purely enjoyed every single session, the staff are so kind and helpful and so are the other people who are training. The facility is amazing and... See more
Company replied
It is a pleasure to return to JD gym Hull after a year abroad. A no-nonsense operation, helpful staff and mature folk getting on with their fitness programmes. I've visited around 30 different gyms ar... See more
Company replied
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Clough Road, HU5 1SR, Kingston upon Hull, England, United Kingdom
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It’s just incredibly busy. There’s all the equipment you need but literally any time during the day the gym is packed. You have to wait for pretty much every equipment you want to use. Definitely not enjoying it at all so far

Reply from JD Gyms - Hull

Reply from JD Gyms - Hull
Area is set up nice, staff are all lovely and helpful. Changing rooms for ladies are lovely!

Reply from JD Gyms - Hull
Some great kit would gave liked to plan out some routines for an older guy with dodgy knees alas no one available or would gave a five star

Reply from JD Gyms - Hull
Very easy to enter and leave, a machine for every need. Any exercise there is also options.

Reply from JD Gyms - Hull
I feel I am making good progress however it is a shame that there are some members who can completely take the proverbial and hog machines whilst merely sitting on their phones and staff do not step in and remind them of gym etiquette. I waited nearly 15 mins for a machine today and when I decided to ask member how long they were going to be they gave me a casual "don't know". Selfishness and unacceptable. Please can staff be more proactive in ensuring all members have the opportunity to have a decent work out. Many of us don't have unlimited time to accommodate this sort of behaviour.

Reply from JD Gyms - Hull
Easy to use, easy to sign with amazing relation cost/quality. Facilities with great condition

Reply from JD Gyms - Hull
Only been at the gym 2 weeks but got a decent tour when I was seeing if I wanted to join. The classes are ace the instructors bring the energy and go through everything with you if your new and the gym is massive.

Reply from JD Gyms - Hull
Bunch of thieves, if you want to cancel the membership get ready to pay extra £40 like I did!

Reply from JD Gyms - Hull
I like equipment and the way it's open 24/h.
I don't like if you look above the head and see big amount of dust on extraction pipe.

Reply from JD Gyms - Hull
Just started and have not come across any issues as of yet. The gym I use is spacious, tidy and the equipment is well maintained.

Reply from JD Gyms - Hull
Really helpful staff, it was my first time in a gym, they ha e a ladies inky part, and wasn't self conscious about anything, really relaxed setting, thoroughly enjoyed it

Reply from JD Gyms - Hull
As its all busy at day time, So they must keep Sona open for all night, so that anyone can get access. I never been to Sona because day time its busy and night time its off.Furthermore, Sona is too small. I would recommend to keep sona open all the time or extend it time to get access. Thanks

Reply from JD Gyms - Hull
A great variety of equipment including the upper body cycle (although only one of these - great for folk with old shoulder injures as it is gentle). Helpful, approachable staff. Also a room exclusively for ladies for shy girls that has a good range of
core equipment.

Reply from JD Gyms - Hull
Good equipments, friendly staff, above all conducive environment for working out. Love it

Reply from JD Gyms - Hull
I felt welcomed immediately I stepped in.I have no regrets.

Reply from JD Gyms - Hull
You get what you pay for, a decent gym. Some of the equipment is very tired and it can be a bit disconcerting when your treadmill or elliptical trainer starts squeaking and shaking during use - there are plenty of these bits of kit though so you learn which are OK pretty quickly. Loads of free weights but machines are fewer and people love to use them as seats for a chat with their mates. If your new to the gym world then there are not a lot of staff on hand to help you work stuff out, it is however clean but always busy. A good value gym.

Reply from JD Gyms - Hull
The gym environment is very large for car parking and other parking options. The gym is very neat, a lot of machines to work with and nice staff.
Overall I love JD Gyms.

Reply from JD Gyms - Hull
it is not as advertised
not good staff
I stayed 3 nights outside because the scan not working

Reply from JD Gyms - Hull
Absolutely amazing gym clean cheap membership but quality equipment

Reply from JD Gyms - Hull
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