I started going to this specific gym a few days ago. First off the customer service is top notch. I got some amazing advice from the PTs about calories and how to calculate how much you need to grow m... See more
Company replied
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See what reviewers are saying
Disgusting place to be a PT! Charging £500 pm just to work there, then you sack people for having incentive and put it down to “inappropriate use of wipes” are you for real!! Unfair dismissal right... See more
First week in currently been 4 times this week and I’ve purely enjoyed every single session, the staff are so kind and helpful and so are the other people who are training. The facility is amazing and... See more
Company replied
It is a pleasure to return to JD gym Hull after a year abroad. A no-nonsense operation, helpful staff and mature folk getting on with their fitness programmes. I've visited around 30 different gyms ar... See more
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Company details
About JD Gyms - Hull
Written by the company
Contact info
Clough Road, HU5 1SR, Kingston upon Hull, England, United Kingdom
- 1482420365
3.8
Great
409 reviews
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Reply from JD Gyms - Hull
Hi there
Thank you for taking the time to leave us a review.
We aim to deliver a fantastic experience, at competitive prices so that everyone can find their fit. We're so pleased to hear you are enjoying your experience with us 💚
Best wishes
The JD Gyms Team
Female changing rooms need attention.
Overall experience of the Hull gym is fairly positive....apart from the women's changing rooms.
Desperately need a few more changing cubicles fitted in the female changing rooms.
The majority of female users find it awkward to get showered and changed at this gym due to the lack of privacy.
Possibly in the areas where the benches are attached to the walls. There are enough free standing benches to allow for this change.
The men's changing rooms have 2 cubicles, yet the women's room, only one?
March 17, 2024
Reply from JD Gyms - Hull
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
good
it is a nice environment and the staff and people there are overall nice the toilets are not the best but that is with most gyms the locker rooms are kept nice and the gym facility and equipment are kept nice as well overall a good place to go to
March 10, 2024
Reply from JD Gyms - Hull
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Reply from JD Gyms - Hull
Hello, thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚
I think it was easy to join and it is a…great gym
I think it was easy to join and it is a brilliant set up there is something for everyone and to top it all it’s open 24 hours 👍
March 1, 2024
Reply from JD Gyms - Hull
Hi there
Thank you for leaving a 5 star review! It's great to hear your enjoying using the facilities! We will be sure to pass this onto the team!
Best wishes
The JD Gyms Team 💚
Reply from JD Gyms - Hull
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 4 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Great gym with a wide range of equipment.
Great gym with a wide range of equipment.
You get what you pay for and even more, as someone who's transferred from another gym I can confidently say that it by far succeeds my expectations
The only negative is the cleanliness of the toilets, I cannot speak for the female ones but the mens ones arent too pleasant.
Depending on the time you go, it may be rammed however it doesn't mean you can't get on anything, there are usually multiple machines and benches similar to eachother.
February 10, 2024
Reply from JD Gyms - Hull
Hi there
Thank you for taking the time to leave us this review.
With regards to cleaning, we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on hull@jdgyms.co.uk
Best wishes
The JD Gyms Team 💚
The Member of staff that helped me with my induction
The Member of staff that helped me with my induction.
She couldn't have been more helpful, protentional and had extensive knowledge of the facilities that where there.
Andy
February 15, 2024
Reply from JD Gyms - Hull
Hi there
Thanks for taking the time to leave us this wonderful 5star review!
We are thrilled to hear that you are enjoying the gym, keep up the great work 👍
Best wishes
The JD Gyms Team 💚
Toilet 🚽 awful need a big toilet seat
February 2, 2024
Reply from JD Gyms - Hull
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Great gym
Great gym, great equipments, great atmosphere, but very very busy all the time
January 27, 2024
Reply from JD Gyms - Hull
Hi there
Thank you for taking the time to leave us a review! It's great to hear you're enjoying your fitness journey with JD Gyms
We appreciate your feedback and will take it on board 💪💚
Best wishes
The JD Gyms Team
It is good,organised gym but only 1 time a day.
It is good,organised gym but with missing small details. Good parts are, there are many exercise machines, nice setting, and I feel it deserve 5 star. It is cheaper compare to competitors but only by £5 a month. It is not the chepest. Bad parts are; you can only go once a day, door dont open second time visit. No other gym setted up this limitation. Has no swimming pool and steam room, (others have). In changing room, there are always a few places needs of repair, shower walls are slimy feeling, but it is 24 hour well used showers.
January 26, 2024
Reply from JD Gyms - Hull
Hi there
Thank you for leaving a review.
If you come back a second time in the same day, please press the green buzzer button near the gates and someone will let you in. The app does only grant entry once per day, but you're welcome to come back as many times as you like, we'll just need to let you in. 👍
If that’s something you do regularly, please speak to the Manager next time you visit, and they can help or drop your gym an email if you can’t see a Manager to speak to.
Best wishes
The JD Gyms Team
To many members
This have been my go to gym for 5 years now, however it's be coming unusable due to becoming teenage hang out. I have tried coming at 6am and I have tried coming at 7pm and later weekends, days/time that is usually off peak and it is becoming harder and harder to use equipment due to people just hanging around. What it does tell me that gym have way to many members and it's spoiling the whole experience. I know it's January and this mad rush will eas off and if it won't I will need to find another gym as this one is becoming unusable for someone who wants to train several days a week.
January 25, 2024
Unprompted review
Reply from JD Gyms - Hull
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Reply from JD Gyms - Hull
Hi there
Thank you for taking the time to leave us a review.
We aim to deliver a fantastic experience, at competitive prices so that everyone can find their fit. Many thanks for providing us feedback. We'll use this information to continue to improve the experience our members get 👍
Best wishes
The JD Gyms Team 💚
Good staff and environment
Good staff, good environment and other people who are working are kind and always give good advice and support.
January 6, 2024
Reply from JD Gyms - Hull
Hi there
Wow, we're so pleased to hear you love our gym as much as we do!
Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
Very nice and very nice
January 8, 2024
Reply from JD Gyms - Hull
Hi there
Wow, we're so pleased to hear you love our gym as much as we do!
Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
The reception from staffs and space in…
The reception from staffs and space in the gym
January 7, 2024
Reply from JD Gyms - Hull
Hi there
Thank you for taking the time to leave us a review.
We aim to deliver a fantastic experience, so that everyone can find their fit. Many thanks for providing us feedback. We'll use this information to continue to improve the experience our members get 👍
Best wishes
The JD Gyms Team 💚
Easy access to equipment and training…
Easy access to equipment and training areas are well stocked and accessible. On the whole enjoyable. Could do with a member of staff to help beginners understand how to operate equipment properly and safely, and to ensure some more experienced members are aware of safe use ect
January 10, 2024
Reply from JD Gyms - Hull
Hi there
Thank you for taking the time to leave us a review.
We aim to deliver a fantastic experience, so that everyone can find their fit. Many thanks for providing us feedback.
We'll use this information to continue to improve the experience our members get 👍
Best wishes
The JD Gyms Team 💚
Horrible gym
Horrible gym
I registered the 4 days ago and the app at code does not work. I’ve been 4 times to the gym and can’t go in. They have taken my money. No area to reach out to support. Oh and it’s not just me. My wife’s account who I also registered for doesn’t work either
January 11, 2024
Reply from JD Gyms - Hull
Hi there
We're really sorry that you were unable to gain access to the gym on this occasion, but please don't let that be your last visit...
Our gyms have barriers at the entrance which you can open using our contactless entry app. If you are unable to gain entry for whatever reason, there is a green button near the gates. Press that and it alerts a member of staff to your presence. Someone will come over to help.
If you'd like any further support or to chat about the issue you faced, please contact your gym on: hull@jdgyms.co.uk
Best wishes,
The JD Gyms Team
Everything is as expected 5*
Everything is as expected 5*
Only negative is unable to scan in and out
January 9, 2024
Reply from JD Gyms - Hull
Hi there
Wow, we're so pleased to hear you love our gym as much as we do!
We are sorry to hear you weren't able to use your QR code to get in and out. If you speak to member of staff next time you're in, they will be able to help sort that out!
Best Wishes,
The JD Gyms Team 💚
problems with entering the gym
problems with entering the gym, small sauna, lots of people
January 5, 2024
Reply from JD Gyms - Hull
Hi there
Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.
If there is anything you are specifically unhappy with, we would urge you to inform the General Manager of your gym so that they can look into the circumstances and help to rectify without delay. You can reach them on hull@jdgyms.co.uk
Best wishes
The JD Gyms Team 💚
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