JD Gyms - Liverpool City Centre Reviews 

152
TrustScore 4.5 out of 5

4.7

Dale Street 14, L2 4TH Liverpool, England, GB


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Rated 5 out of 5 stars

Fantastic place to work out, great atmosphere and excellent facilities. The gym is spacious l, modern and well equipped with a wide range of machines and free weights. Staff are friendly, welcoming a... See more

Company replied

Rated 5 out of 5 stars

I enjoyed the ease at which I could sign up. Accessing the gym was simple and the facilities are wonderful. I would offer a suggestion for Liverpool Edge Lane and City Centre gyms, both gyms always ha... See more

Company replied

Rated 4 out of 5 stars

UPDATE: came in this morning and the music was at a normal level, so I am giving you another star as you actually listened to the feedback! Good gym well kitted out, toilets stink a bit and the mu... See more

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Rated 5 out of 5 stars

Love this gym I’ve been coming for a few years now and regularly attend the classes. My favourite classes are JD Burn with Sam and Spin with Rebecca. Everyone is really friendly especially the duty... See more


Company details

  1. Gym

About JD Gyms - Liverpool City Centre

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Dale Street 14, L2 4TH, Liverpool, England, United Kingdom

  • 1515560842

4.7

Excellent

TrustScore 4.5 out of 5

152 reviews

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4.7

All reviews

(152)

4,501 reviews in the last 12 months

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Rated 5 out of 5 stars

The best gym ever!

The best gym ever!
Great location, love all the new machines, it's my second home

April 3, 2024
Unprompted review
JD Gyms - Liverpool City Centre logo

Reply from JD Gyms - Liverpool City Centre

Hi there

Thank you for the fabulous review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪

Keep up the great work 💚

Rated 4 out of 5 stars

Not waiting to use equipment

Claen tidy and not waiting to use equipment. Only drawback is limited parking space

February 6, 2024
JD Gyms - Liverpool City Centre logo

Reply from JD Gyms - Liverpool City Centre

Hi there

Thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

I cancelled my jd membership and they…

I cancelled my jd membership and they still charged me and said unfortunately they can't refund me due to it being under 30 day policy period I cancelled because I didn't want to pay anymore for the membership nor use the gym. Bad policy

January 2, 2024
Unprompted review
JD Gyms - Liverpool City Centre logo

Reply from JD Gyms - Liverpool City Centre

Hi there

Thank you for your review.

We believe the payment you are referring to will have been your final payment after your cancellation. If you'd like someone to look into this further for you and explain the process you can submit a ticket via the website and one of our team will get back to you.

Best wishes
THE JD Gyms Team

Rated 2 out of 5 stars

No one turns up to take classes, staff not bothered.

Still problems with staff not turning up to take classes that are on the schedule, and staff that are in the gym not bothering to do anything about it. Today the instructor didn’t turn up for yoga and when we went to find a staff member in the gym to ask why there was no one there, she said ‘oh she’s on holiday and couldn’t find cover’ - and then just went back inside the office and didn’t even bother to go and tell the people waiting for the class in the studio!

This happens all the time; wouldn’t bother joining if it’s classes you want. Also, very inconsistent class quality; seems some of them aren’t trained/proper instructors, just hobbyists?

September 10, 2023
Unprompted review
Rated 4 out of 5 stars

Warm and Welcoming

An aesthetic building with a well equipped gym for all levels of fitness abilities.

Friendly staff welcomed us and explained the layout of the gym and facilities including a sun bed and sauna in both men’s and women’s changing rooms.

Spin instructor was extremely warm and welcoming as she explained the class.

Equipment was plentiful and even on a busy work day morning there was minimal waiting for availability.

Highly recommend

August 10, 2023
Unprompted review
Rated 5 out of 5 stars

Easily best gym in the city centre

Easily best gym in the city centre. Provides the mix for strength and conditioning as well as bodybuilding. 3 floors, superb unilateral machines, sauna, punch bags and the staff go out their way to become on a first name basis.

July 25, 2023
Unprompted review
Rated 5 out of 5 stars

Superb from Mollie and the team !

I recently had the pleasure of experiencing Mollie's exceptional service at JD Gyms, and I must say, it was an absolutely fantastic experience from start to finish. Mollie's professionalism, dedication, and genuine care for her members truly set her apart as an outstanding Duty Manager.

From the moment I walked into JD Gyms, I was impressed by the modern, spacious and clean facilities. The gym's three floors offer an impressive array of state-of-the-art equipment, providing ample options for every fitness enthusiast. Whether you're a seasoned athlete or just starting your fitness journey, JD Gyms has something for everyone.

Kudos to Mollie and the entire JD Gyms team for creating an exceptional fitness haven! I'll definitely be coming back for more classes and recommending this gym to all my friends and family. Keep up the excellent work!

July 20, 2023
Unprompted review
Rated 5 out of 5 stars

Lovely gym with super friendly staff!

Love this gym I’ve been coming for a few years now and regularly attend the classes. My favourite classes are JD Burn with Sam and Spin with Rebecca.
Everyone is really friendly especially the duty manager Mollie, always welcomes people with a smile and is always willing to help with anything (even covering a class if she needs to!) Lovely gym, lovely staff, I would highly recommend!

July 20, 2023
Unprompted review
Rated 5 out of 5 stars

Shassen is my pt

Currently started pt sessions with shassen and found the whole experience very professional and enjoyable and take it from me I don’t like gym scene I train around 10-11 not to busy shass is brilliant and makes me feel very welcome

July 4, 2023
Unprompted review
Rated 1 out of 5 stars

Bring back sanitising stations ASAP!!

Bring back sanitising stations ASAP!!! I have been coming to this gym for the past year and I can say that besides the fact there is a lot of sweat of some machines , benches etc people are disgusting I can't speak for women but I saw men in the locker room using the bathroom without washing their hands and then they go to pickup dumbbells barbells etc some of these disgusting people even pick their nose and after that they pick up the dumbbells, seriosuly Horrible !!put them back it's not that hard !!! if you guys are afraid of costs or going bankrupt try homebargains cause it's cheap to buy sanitising items

July 7, 2023
Unprompted review
JD Gyms - Liverpool City Centre logo

Reply from JD Gyms - Liverpool City Centre

Hello, thanks for the review.

The cleaning stations in our gyms have been removed. These were first introduced during the pandemic. Since all restrictions have been lifted, we have been gradually returning to our normal operations. We have however, provided extra bottles of sanitiser around the gym and we do encourage our members to bring in their own towel to clean off the equipment after use.
Alongside this, we also have cleaners in the gym who frequently clean the equipment. If you do notice any equipment needs a wipe down, please let a member of staff know.

The JD Gyms Team 💚

Rated 1 out of 5 stars

Bring back sanitizing stations!!!

July 9, 2023
Unprompted review
JD Gyms - Liverpool City Centre logo

Reply from JD Gyms - Liverpool City Centre

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on any feedback you may have, please send an email to the Manager at your gym.

The JD Gyms Team 💚

Rated 5 out of 5 stars

Rang a couple of times as I was finding…

Rang a couple of times as I was finding it hard to use the app and to sign up mollie the duty manger of Dale street help me out on 3 phone calls on different days nothing was too much very helpful and understanding and polite would recommend going to the gym!

June 6, 2023
Unprompted review
JD Gyms - Liverpool City Centre logo

Reply from JD Gyms - Liverpool City Centre

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Nice clean environment

May 29, 2023
Unprompted review
JD Gyms - Liverpool City Centre logo

Reply from JD Gyms - Liverpool City Centre

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes, The JD Gyms Team 💚

Rated 1 out of 5 stars

Looks great, but not the best

Great space, but weights machines have bits missing, classes not always on & twice now I've asked staff to show me how to use cardio machines & they didn't actually know how to use them properly, so I ended up figuring it out & showing them!

April 24, 2023
JD Gyms - Liverpool City Centre logo

Reply from JD Gyms - Liverpool City Centre

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 5 out of 5 stars

Linda’s Zumba classes are the BEST!

Linda’s Zumba classes are the BEST!! She’s always full of energy and her classes always brighten my day ☺️

May 24, 2023
Unprompted review
JD Gyms - Liverpool City Centre logo

Reply from JD Gyms - Liverpool City Centre

Hi there

We love to hear you are enjoying Linda's classes 💪 Keep up the great work

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Trained at this gym for years

Trained at this gym for years, really like a second home to me! Everyone is so lovely like a big family. No judgement from anyone just heavy lifting and good vibes x

May 17, 2023
Unprompted review

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