JD Gyms - Liverpool South Reviews 

243
TrustScore 3.5 out of 5

3.7

Triumph Way, L24 9GQ Liverpool, England, GB


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Rated 2 out of 5 stars

Staff are excellent. Equipment needs updating and preventative maintenance should be a priority. Stairmaster has been out of order for 3 months. Not enough attachments for machines, ropes, v bars... See more

Company replied

Rated 5 out of 5 stars

First time back to a gym in a year, instructor was lovely, personable and made me feel at ease. Spinning Class was brilliant, really enjoyed it and felt great afterwards. Main gym and facilities... See more

Company replied

Rated 5 out of 5 stars

Great gym with plenty of classes. I do around 4/5 classes per week with Kellie & she is amazing. She pushes you to your full potential, adjusts exercises to fit your physical needs & even offers free... See more

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Rated 5 out of 5 stars

My wife and I went to speke JD to register. Coulodn't find a door receptio but one to the swimming pool only. Had to push agreen button to draw attentio.. A youg fit genrleman took us in and allowed... See more

Company replied


Company details

  1. Gym

About JD Gyms - Liverpool South

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Triumph Way, L24 9GQ, Liverpool, England, United Kingdom

  • 1518321564

3.7

Average

TrustScore 3.5 out of 5

243 reviews

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3.7

All reviews

(243)

4,455 reviews in the last 12 months

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Rated 3 out of 5 stars

Could be improved

The gym is fine, what I would expect for the money. It's always clean and plenty of equipment.

Some of the equipment is quite tired, metal is rusty for example. Some of it could do with updating.

The music they play at 7am is a bit much sometimes. I understand it's a gym but at 7am I don't need to be hearing club/rave music - they could perhaps have an early morning and after 10am playlist for example.

People often leave weights around the gym, which isn't the gym's fault but they could have staff putting it back more regularly and more signs telling people to put it back/ penalties if people are caught not putting weights away. Sometimes they're in the middle of the floor which could cause an accident. Seems more of a problem here than at other gyms I've been to.

January 29, 2026
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Reply from JD Gyms - Liverpool South

Thank you for your feedback. We appreciate you noting our gym's cleanliness and equipment. Sorry if the music was a little loud, this does vary throughout the day but please speak with a staff member if you’d like it turned down or changed.
The JD Gyms Team 💚

Rated 4 out of 5 stars

Really good for fitness and cardio

Really good for fitness and cardio. Little lack of weights but a good atmosphere. Can get really busy but overall a good clean gym.

January 30, 2026
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Reply from JD Gyms - Liverpool South

Hi there - Thank you for taking the time to share your feedback. We appreciate you highlighting the positive aspects of our gym. We value your feedback and will take it into consideration as we continue to improve our facilities.
The JD Gyms Team 💚

Rated 5 out of 5 stars

I have been a member before

I have been a member before, so it was pretty much the same. Nice and relaxing plenty of different stuff to go on

January 29, 2026
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Reply from JD Gyms - Liverpool South

Hi - Thank you for leaving us a review! It's great to hear you’re enjoying using the facilities at our gym!
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

So welcoming

I was so nervous to join and then even attend but I pushed myself and I am so glad I did! Honestly the staff here are incredible and honestly make you feel like part of the community. The classes are great, the instructors are great and the equipment is all in excellent condition and there is always someone around if you need help, in hours. Even the majority of the other customers I have encountered are so kind!

January 4, 2026
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Reply from JD Gyms - Liverpool South

Hello - It's great to hear that our staff made you feel welcome and part of our community. We appreciate your kind words about our classes, instructors, equipment, and members. Thank you for your positive feedback!
The JD Gyms Team 💚

Rated 1 out of 5 stars

No security on bike gate

No security on bike gate, many people have asked for better security with bikes constantly getting robbed, jd won't do anything about it, just put a sign up saying at your own risk, the gym is getting alot of money in, gym is always over crowded, but won't look after the security for there customers.

January 28, 2026
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Reply from JD Gyms - Liverpool South

Hello - Thank you for sharing your concerns. We’re sorry to hear about the issues you’ve mentioned regarding bike security. Just to clarify, bikes are left at a members’ own risk, and we strongly recommend using a secure bike lock at all times. We appreciate you taking the time to provide this feedback.
The JD Gyms Team 💚

Rated 2 out of 5 stars

It’s unacceptable that the lady’s and…

It’s unacceptable that the lady’s and gentle’s room/toilet are locked after 10pm if the gym is 24/7 hours. Honestly for this price per month it’s ridiculous. I’m very disappointed and no doubt this can make me cancel my subscription

January 17, 2026
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Reply from JD Gyms - Liverpool South

Hello - Thanks for leaving us some feedback, we appreciate it. We are a 24-hour gym in Liverpool South, but due to there being less staff on duty throughout the night, areas which are not covered by CCTV are closed for the safety of our members (i.e. the main changing rooms and saunas). We do however leave the accessible changing room open at all times, as well as there being lockers for you to use. If you need to get changed or grab a shower during the night, that option is there for you, and you'll have complete privacy. 
Hope this helps! The JD Gyms Team 💚

Rated 5 out of 5 stars

Great range of machine and free weight…

Great range of machine and free weight equipment to use. Always use the sauna on every visit (massive part of my recovery routine and overall mental health)

December 30, 2025
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Reply from JD Gyms - Liverpool South

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Rated 2 out of 5 stars

So much potential

I've been at this gym a few years now and it's really busy, the staff are great and the facility has got a lot of potential unfortunately the machines are dated you are constantly looking for handles pins and accessories for various machines. I would have thought that for such a high member number JD would invest in the facility at the very least with the accessories, there are lots of free weights benches etc but considering the industry has moved forward in the last 20 years the machines are lacking in this area I sometimes struggle to understand that a major sporting brand of this magnitude with such a large member bass cannot meet the needs for its members with regards to even the little items yet alone updating old and tired machines, maybe investing a little more and taking a little less dividend could be the answer who knows and to be honest who cares 🫣

December 24, 2025
Unprompted review
Rated 3 out of 5 stars

Good and bad points

I like the look and feel of the gyms. Seems clean. On trend. I dislike the lack of leg exercise machines, especially for a gym so big and so busy. Also seemed to be a lack of grips for the exercise machines, I mentioned this to staff and they said more have been ordered.

November 30, 2025
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Reply from JD Gyms - Liverpool South

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 4 out of 5 stars

Clean and welcoming.

Clean and welcoming gym friendly staff
Issue with some weight machines having no pins. Have to remove from other machines which increases the issue
Other than that all good

November 25, 2025
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Reply from JD Gyms - Liverpool South

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 1 out of 5 stars

I left this gym after suggesting they…

I left this gym after suggesting they raise the rent and improve the cleanliness of the bathrooms. The price has gone up, but unfortunately, the beards in the locker room stayed the same. Sad.

November 4, 2025
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Reply from JD Gyms - Liverpool South

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 3 out of 5 stars

I go because it’s convenient to my…

I go because it’s convenient to my house however they could do with updating the equipment such as more up to date hip thrust machines, kick back machines etc….. the place feels a little dated

October 31, 2025
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Reply from JD Gyms - Liverpool South

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great Gym and atmosphere

I've been a member of JD gym Liverpool South for a few years now and can honestly say that there's been a massive improvement since Rochelle has managed the club.

There are lots more varieties of Gym classes that I can attend to with a busy working schedule.

I also really enjoy Kellies classes and 1-2-1 sessions as she motivates you to push yourself further and offers fantastic support.

October 25, 2025
Unprompted review
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Reply from JD Gyms - Liverpool South

Hello, we're happy to hear that you're so impressed with our Liverpool South gym! We appreciate your recognition of the team's support too.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym

Well ran with equipment and spaces clean and in good condition! Great range of classes to choose from and I've been with Kelly for my PT sessions the past few months and she has been a breathe of fresh air! So knowledgeable and always on hand to help, seeing some great results already!

October 29, 2025
Unprompted review
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Reply from JD Gyms - Liverpool South

Hi - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars and positive feedback for our staff! Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

A great gym with all the equipment needed.

Clean gym with all the equipment needed. At the time I go there’s always enough equipment to use. The sauna is a massive plus too, and great after a hard sweaty workout.

September 23, 2025
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Reply from JD Gyms - Liverpool South

Hi there - Thank you for taking the time to leave a review, we are really pleased to see it is 5 stars and see your positive comments regarding our facilities!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Been a member of quite a few gyms over…

Been a member of quite a few gyms over the years and I have been very impressed with everything so far at JD Gyms.

August 23, 2025
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Reply from JD Gyms - Liverpool South

Hi - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym!
Best wishes, The JD Gyms Team 💚

Rated 1 out of 5 stars

Gym equipment is old

Gym equipment is old, tried cancelling but they still taken the money out my account

July 20, 2025
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Reply from JD Gyms - Liverpool South

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 4 out of 5 stars

Great apparatus but where is the cafe

Great apparatus but where is the cafe, machines areno good if you want to sit down for a rest

July 24, 2025
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Reply from JD Gyms - Liverpool South

Hi there - Thank you for providing feedback!
Best wishes, The JD Gyms Team 💚

Rated 3 out of 5 stars

Could be better

I like the gym itself but it seems to be busy no matter what time you go, with people sitting on machines playing on their phones. This slows down your workout. Plus I feel 30 pound a month is a bit steep. Maybe offer peak and off peak memberships too. Local gyms offer gym and swim memberships for 17 pound a month. The only reason I don't use them is because of timing issues.

July 8, 2025
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Reply from JD Gyms - Liverpool South

Hello - Thanks for taking the time to leave this review. We understand how frustrating it can be and would advise speaking to a member of staff on the gym floor should you notice any members sat on equipment for a long period of time. We also think our prices are incredible value. We provide a wide range of equipment so that members have a variety of ways to workout, aswell as our Liverpool South gym being open 24hours!
Thanks, The JD Gyms Team 💚

Rated 3 out of 5 stars

Needs better wifi and more Pilates…

Needs better wifi and more Pilates classes with Amy she is fab

June 16, 2025
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Reply from JD Gyms - Liverpool South

Hi there Grace – Thank you for taking the time to leave a review. We’re always looking for ways that we can improve our gym facilities so thank you for your feedback regarding the classes!
The JD Gyms Team 💚

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