Staff are excellent. Equipment needs updating and preventative maintenance should be a priority. Stairmaster has been out of order for 3 months. Not enough attachments for machines, ropes, v bars... See more
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First time back to a gym in a year, instructor was lovely, personable and made me feel at ease. Spinning Class was brilliant, really enjoyed it and felt great afterwards. Main gym and facilities... See more
Company replied
Great gym with plenty of classes. I do around 4/5 classes per week with Kellie & she is amazing. She pushes you to your full potential, adjusts exercises to fit your physical needs & even offers free... See more
Company replied
My wife and I went to speke JD to register. Coulodn't find a door receptio but one to the swimming pool only. Had to push agreen button to draw attentio.. A youg fit genrleman took us in and allowed... See more
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Company details
About JD Gyms - Liverpool South
Written by the company
Contact info
Triumph Way, L24 9GQ, Liverpool, England, United Kingdom
- 1518321564
3.7
Average
243 reviews
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First day.
I realized that there wasn't enough equipment for the amount of members to use on peak times.
Same equipment seems from previous exercise 4less set up..
I was hoping to speak with a staff member but didn't noticeably see one to book an induction.
Still I only been to one visit so far..
February 4, 2025
Reply from JD Gyms - Liverpool South
Hi there
We appreciate you taking the time to share your feedback. We understand your frustration with the limited equipment availability during peak times.
We strive to provide a positive experience for all our members and are constantly evaluating ways to improve our facilities. We are always looking for ways to enhance our equipment selection and availability. Thank you for bringing this to our attention.
Best wishes
The JD Gym Team 💚
Class cancelled
There has been a Friday evening 6.30 zumba class for years, even before JD took over. It has been taken off the timetable again (for the 2nd time) Last time I had to fight to get them to find another instructor when the existing one left. The numbers have dropped lately, but that's because the instructor often cancelled. If they find someone else the numbers would pick up again. We will really miss this class
January 31, 2025
Unprompted review
Reply from JD Gyms - Liverpool South
Hi there
We understand your disappointment about the cancellation of the Friday evening Zumba class. We value your feedback and appreciate you bringing this to our attention.
We are committed to providing a diverse range of classes that meet the needs of our members. We will carefully consider your feedback as we plan our future class offerings.
Best wishes
The JD Gyms Team
Good experience so far
Good equipment
Users need reminding to put weights back
Any chance of some blue roll to wipe down machines
January 21, 2025
Reply from JD Gyms - Liverpool South
Hi there
Thank you for your feedback. We appreciate your kind words about our equipment. We understand the importance of a clean environment and will look into your suggestions regarding weight placement and hygiene supplies.
Best wishes
The JD Gyms Team
First visit
First visit. Very impressed with the zumba class led by Joanne. Changing rooms clean and spacious. Looking forward to next visit.
January 20, 2025
Reply from JD Gyms - Liverpool South
Hi there
Thank you for your kind review. We're delighted to hear you enjoyed your first Zumba class with Joanne and found our changing rooms to your liking. We hope to see you again soon.
Best wishes
The JD Gyms Team
Good value for money, decent equipment, toilets unclean
Decent gym, lots of equipment - functional strength area, sled track, battle ropes, I think around 6 squat racks, a few smith machines, 2 flat bench, couple of decline and incline benches, plenty of DB’s, cardio equipment - running machines, bikes, spin bikes, cross trainers, steppers etc - good variety.
One downside is gents changing rooms/bathrooms need more thorough cleaning in peaks hours.
January 24, 2025
Reply from JD Gyms - Liverpool South
Hi there
Thank you for your review and for highlighting the positive aspects of the gym. We appreciate your feedback regarding the cleanliness of the changing rooms during peak hours.
We understand that a clean and comfortable environment is important for our members, and we will take your feedback into consideration as we continue to improve our facilities.
Best wishes
The JD Gyms Team
Plenty of machines and equipment
Plenty of machines and equipment. Good range of classes. Clean and tidy.
January 23, 2025
Reply from JD Gyms - Liverpool South
Hi there
Thank you for your kind review. We're glad you enjoyed our facilities, classes, and cleanliness. We appreciate your positive feedback and will continue to strive for excellence.
Best wishes
The JD Gyms Team
The male toilets in the changing room…
The male toilets in the changing room stink of stale urine and have since I joined. The smell puts me off even going in there. It needs to be addressed. Also today there was shit all over the toilet and toilet seat. This is totally unacceptable in my opinion. I understand the gym gets busy but I go at 7am and it's the same everytime.
Went back today and it was immaculate!!!
Thank you whoever took that job to clean in there. 10/10. Was a pleasure. Thank you!!!
January 14, 2025
Reply from JD Gyms - Liverpool South
Hi there
We understand your frustration with the state of the male toilets. We strive to maintain a clean and hygienic environment for all our members, and it's disappointing to hear that this wasn't the case on your visits.
We appreciate you bringing this to our attention and are glad to hear that the situation has improved. We will continue to work hard to ensure that our facilities are kept to the highest standards.
Best wishes
The JD Gyms Team
Very easy to join
Very easy to join. Takes a few mins then your a member ready to go.
January 16, 2025
Reply from JD Gyms - Liverpool South
Hi there
We appreciate you taking the time to share your positive experience. We're glad you found the joining process quick and easy.
Best wishes
The JD Gyms Team
Should be over 21s
Should be over 21s. Kids ruin an otherwise great gym with great facilities and friendly staff.
Sauna is constantly full of young kids throwing water in the elements and and the cold shower should be taken away
as they just get in and out every 2 minutes which reduces the temperature of sauna. It's a shame.
January 20, 2025
Unprompted review
Reply from JD Gyms - Liverpool South
Hi there
We appreciate your feedback and understand your frustration with the sauna experience.
We strive to create a welcoming environment for all members, and we're committed to addressing any concerns that impact the enjoyment of our facilities.
We'll take your comments into consideration as we continue to evaluate our policies and procedures.
Best wishes
The JD Gyms Team
I joined as a first time member
I joined as a first time member, it was 10 pound for the first month and 30 onwards, I was charged 30 pound in the first payment and it hasn't been resolved yet.
January 14, 2025
Reply from JD Gyms - Liverpool South
We understand your frustration with the billing issue. We're sorry to hear about the inconvenience this has caused. We're working to resolve this as quickly as possible.
Best wishes
The JD Gyms Team
Far too busy during peak hrs.
Just joined but you can see it is massively over subscribed. Never seen a gym where you have to queue to get on a treadmill during peak hours. Not enough dumbells for the amount of benches. Not to bad If you time it right.
January 8, 2025
Reply from JD Gyms - Liverpool South
Hi there
We appreciate you taking the time to share your feedback.
We understand your frustration with the gym being busy during peak hours. We are always working to improve our facilities and services to meet the needs of our members. We hope you will continue to be a member and see the improvements we are making.
Best wishes
The JD Gyms Team
Great Gym plenty to do
1st time here this week I have done 4 classes this week which are great. It’s a large Gym so plenty of Equipment to use. They have busy days. Then they have Quieter days. Very Friendly staff & customers feels like home to me know I Love it.
January 8, 2025
Reply from JD Gyms - Liverpool South
We're thrilled to hear you're enjoying our gym! It's wonderful to know you've found a welcoming and supportive environment.
We appreciate your feedback about the variety of equipment and the friendly atmosphere. We're glad you feel at home here.
Best wishes
The JD Gyms Team
I am the early bird so my training…
I am the early bird so my training starts before 5am till 6:15. This is a well equipped gym, plenty of free weights and more machines
I just joined there recently because our local gym is closed
This new gym already gave me more motivation
January 6, 2025
Reply from JD Gyms - Liverpool South
Thank you for your kind review. We're thrilled to hear that you're enjoying the gym and finding it motivating. It's great to know that our equipment and early morning hours are meeting your needs. We appreciate you choosing our gym and look forward to seeing you continue to reach your fitness goals.
Best wishes
The JD Gyms Team
Good class timetable
January 6, 2025
Reply from JD Gyms - Liverpool South
Thank you for your review, we are happy to hear you are enjoying the classes!
Best wishes
The JD Gyms Team
Getting worse
Why isit when I come the jd gyms in huntscross nothing gets done. I've asked plenty of times for more ropes n v bars for the cables and there's just not enough to go around. Use are a multi million pound company with the cheapest equipment and use can't even get cheap equipment for paying members it's a joke the staff are useless aswell
December 28, 2024
Unprompted review
Went to gym @ 4am qr code wouldn’t work…
Went to gym @ 4am qr code wouldn’t work without any explanation.
November 19, 2024
Reply from JD Gyms - Liverpool South
Hi there
We're really sorry that you were unable to gain access to the gym on this occasion, but please don't let that be your last visit...
Our gyms have barriers at the entrance which you can open using our contactless entry app. If you are unable to gain entry for whatever reason, there is a green button near the gates. Press that and it alerts a member of staff to your presence. Someone will come over to help.
If you'd like any further support or to chat about the issue you faced, please contact your gym on: liverpoolsouth@jdgyms.co.uk
Best wishes
The JD Gyms Team 💚
I got a Jd membership went one time and…
I got a Jd membership went one time and my account got disabled I tried to get it unbanned and they tried to charge me again witch is a shame I like the gym
October 25, 2024
Reply from JD Gyms - Liverpool South
Hi there
We are sorry to hear you no longer have access to the gym. It looks as though you may have cancelled your direct debit instruction and that this was done within your 14-day cooling off period.
If you have any further queries regarding this matter, you can raise a ticket with our team. They will be more than happy to help and advise. Please use the link below to get started:
https://www.jdgyms.co.uk/general-enquiries-form/
Best wishes
The JD Gyms Team
Love all of the jd classes especially…
Love all of the jd classes especially spin and Pilates! Some of the best instructors I’ve been to also ❤️
November 15, 2024
Unprompted review
Reply from JD Gyms - Liverpool South
Hi Ellie, thanks for the 5star review! It's great to hear your enjoying your experience so far and we hope you continue to enjoy the various classes available at our Liverpool gym. The internal and external Instructors will be loving your comments and I am sure our management team there are loving having them on board!
Keep up the great work👍 The JD Gyms Team 💚
Value for money
Value for money, 24 hours is great. Pts are very friendly and approachable. I really enjoy classes run by Mark on Monday Wednesday and Friday, as he is very motivating and pushes us to our limits. Machines and equipment are mostly good but the stair masters and treadmills could do with updating and more than one air bike would be beneficial. One big criticism is the female changing facilities as they are very often in a poor state of cleanliness, I have emailed on many occasions asking that another bench could be added and also a vanity station as there is only space for 3 ladies at one time. This could be put in the opposite end of the room replacing a section of lockers that are not essential as we have so many always empty. Hope this is of use to you and helps with some of our requests.
November 15, 2024
Unprompted review
Reply from JD Gyms - Liverpool South
Hello Tracy.
Thank you for your detailed feedback and 4* rating!We appreciate your positive comments about our staff, the 24-hour access, and Mark's classes, which do seem to appeal to the masses of Liverpool South! We understand your frustrations about the changing facilities and will take your suggestions into consideration. We are committed to providing a clean and comfortable environment for all our members.
Best wishes,
The JD Gyms Team.
💚
Good variety of classes
Good variety of classes. Marks classes and always tough but fun, each week is different and he pushes you when needed all whilst having a laugh and getting it done. Every PT should be a bit more like Mark!
November 11, 2024
Unprompted review
Reply from JD Gyms - Liverpool South
Hi Siobhan, thanks for the 5star review! It's great to hear your enjoying the classes at ourLiverpool South gym, we are sure Mark and the team will be loving the 5 star rating!
Keep up the great work👍 The JD Gyms Team 💚
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