JD gyms are somewhere in-between for me; i rate them significantly higher than their horrid competitors like puregym/the gym group but for me i always find non commercial powerlifting/bodyb... See more
Company replied
Location
Switch locationWinterhill House, Snowdon Drive, MK6 1AP Milton Keynes, Buckinghamshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Good gym with plenty of space and equipment however I found an issue after 11:30pm some people are coming in to the gym without memberships and making the place feel unsafe. They will loiter around an... See more
Company replied
They do not answer phone calls or emails. I've been trying to contact them for the past week now as I've been trying to cancel my membership and it seems like they are avoiding acknowledging it. Equip... See more
Company replied
There are enough duplicate stations that you can always get the equipment you need and the facility is spacious so they aren’t packing too many things into any one area. There are dedicated areas fo... See more
Company replied
Company details
About JD Gyms - Milton Keynes
Written by the company
Contact info
Winterhill House, Snowdon Drive, MK6 1AP, Milton Keynes, Buckinghamshire, United Kingdom
- 019028 014078
3.3
Average
380 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Following upgrade of more basic…
Following upgrade of more basic equipment at Puregym, myself and partner looked at JD and very happy with our experience so far.
March 28, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Jd gym mk sucks not enuff equipment
Few machines not working. Most is packed cldnt do halve my work outs only one to buisy overrated. Packed for brand name. No dip machine. Other one was out of order like some of other machine. I’m leaving. I can’t complete exercises. I’m starting to loose gain. Put me off place I’m leaving. Had few pals interested not after exp I had not the people it’s the gym. Not waiting for ages to do a work out. Ridiculous and also. Can’t build in a gym. Not enuff stuff I cldnt build bcks or arms. Certain things due to lack some equipment some being. Broke down. Tbh first day ok sauna ect but. After first day it got rubbish. Not able to do all my workouts. Annoyed. Tbh. Going there for nouthink. Nouthink available but same arm curl. Machine up front. Started to get rearly. Disappointed moving gym
March 14, 2025
Reply from JD Gyms - Milton Keynes
Hi there
Thank you for taking the time to leave us your feedback.
We strive to provide a positive and productive workout experience for all our members, and it's disappointing to hear that your experience fell short of your expectations.
We appreciate your feedback and will take it into consideration as we work to improve our facilities and services. We are committed to ensuring that our equipment is well-maintained and readily available for our members. We will also look into ways to address the issues you've raised to ensure a more enjoyable workout environment.
Best wishes
The JD Gyms Team
The gym is heaving at all times
The gym is heaving at all times, there is broken or out of order machines everywhere and the shower facilities are minimal at best. Only reason it gets a 1 star is because I couldn't give zero.
March 16, 2025
Reply from JD Gyms - Milton Keynes
Hi there
Thank you for taking the time to send your feedback.
We appreciate your feedback and are working hard to address the issues you've raised. We're committed to providing a positive experience for all our members and are actively working to improve the facilities and equipment.
Best wishes
The JD Gyms Team
One time entry per day
One time entry per day is an absolute absurd thing that they can incur. It's not mentioned anywhere on the website whenever you're making your registration or doing your payment. I will cancel as soon as the month is over
February 26, 2025
Reply from JD Gyms - Milton Keynes
Hi there
If you come back a second time in the same day, please press the green buzzer button near the gates and someone will let you in. The app does only grant entry once per day, but you're welcome to come back as many times as you like, we'll just need to let you in.
If that’s something you do regularly, please speak to the Manager next time you visit, and they can help or drop your gym an email if you can’t see a Manager to speak to. The email address is miltonkeynes@jdgyms.co.uk 👍
Best wishes
The JD Gyms Team
Lady’s gyme 👎🏼
Bit small and not much equipment. Maybe a screen to watch on the treadmills instead of a wall . I’m talking about the lady’s area.
February 10, 2025
Reply from JD Gyms - Milton Keynes
Hi there
We appreciate your feedback and understand your disappointment with the equipment and amenities in the women's area. We're always striving to improve our facilities and will take your suggestions into consideration as we plan future updates.
Best wishes
The JD Gyms Team
Equipments always broke especially in…
Equipments always broke especially in women’s area.
February 12, 2025
Reply from JD Gyms - Milton Keynes
Hi there
We understand your frustration with the equipment. We're committed to providing a positive experience for all members. We appreciate you bringing this to our attention and will look into this matter further.
Best wishes
The JD Gyms Team
There are people on the machine not…
There are people on the machine not using it just playing with their phones. Can we please put on a note to say if not in use do not occupy the machine. I have not been able to use one of the machines two days in a row as on both occasions they were taken by people using their phones
February 6, 2025
Reply from JD Gyms - Milton Keynes
Hi there
We understand your frustration. It's disappointing when you can't use a machine due to others not using it properly. We appreciate you bringing this to our attention and will look into ways to improve the situation.
Best wishes
The JD Gyms Team
Very well stocked gym!
Very well stocked gym!
Machines are showing a little age now and the changing rooms need more lockers.
February 9, 2025
Reply from JD Gyms - Milton Keynes
Hi there
Thank you for your review and for highlighting the areas where we can improve. We appreciate your feedback on the gym's equipment and changing rooms. We are always striving to provide the best possible experience for our members.
Best wishes
The JD Gyms Team 💚
Easy access to the gym via QR code
Easy access to the gym via QR code, and good parking space.
Classes: I've been to 2 group classes, and both instructors were engaging and fun. I will be going back for more classes.
I also like that there is a sauna in the Gym, which is great value for money.
February 3, 2025
Reply from JD Gyms - Milton Keynes
Thank you for your positive review! We're glad you're enjoying the gym, including the classes and sauna.
We strive to provide a great experience for our members, and your feedback helps us achieve that.
Best wishes
The JD Gyms Team 💚
Budget Gym
The gym really is a budget gym which you can tell from the quality of equipment and the general state of the building. The changing rooms are clean enough apart from the toilet areas which smell bad and have tissue etc all over. The units in the changing rooms are so cheaply made that when you sit on them they start to topple over. There could be more of the popular weight machines such as hip thrust machine which always has a wait to use as there’s only one. There’s so many cardio machines that aren’t used and they could get rid of some of these and add some more weights. It’s okay for the price I suppose.
January 31, 2025
Reply from JD Gyms - Milton Keynes
Hi there
Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience.
We understand that you've noticed some areas where we can improve, particularly regarding the equipment and facilities. We're always working to enhance our offerings and will take your suggestions into consideration as we plan future improvements. We're glad you find the gym suitable for the price.
Best wishes
The JD Gyms Team 💚
I like the fact the gym is opened 24/7
I like the fact the gym is opened 24/7, but I do not like the fact that the lockeroom closes at midnight. I train after work, that is around 22:30 onwards, and I am obliged to finish my training early, or I don't get access to my clothes. This ia not OK. If the gym is opened 24/7, so should the lockeroom. I understand not being able to use the showers, but then wat's the point in being opened 24/7? Everything else is OK.
February 2, 2025
Reply from JD Gyms - Milton Keynes
Hi there
We appreciate your feedback and understand your frustration with the locker room closing hours.
We strive to provide a convenient and enjoyable experience for all our members. We will take your feedback into consideration as we continue to evaluate our operating hours and services.
Best wishes
The JD Gym Team 💚
Great facilities to train on and PT I train with is very good knows his stuff
Great facilities to train on and PT
January 27, 2025
Reply from JD Gyms - Milton Keynes
Hi there
Thank you for your kind words. We're thrilled to hear you're enjoying our facilities and personal training programs.
Best wishes
The JD Gyms Team 💚
Good gym but most of the time they…
Good gym but most of the time they negligeent the soap in washroom so it’s only water and since covid ends it’s no paper towel and dezinfectant on the floor , it absent from anywhere so it’s impossible to keep clean benches and equipment after ourselves.
January 22, 2025
Reply from JD Gyms - Milton Keynes
Hi there
We appreciate your feedback and understand your concerns about the cleanliness of the gym.
We strive to maintain a clean and hygienic environment for all our members. We will look into this matter and ensure that our cleaning protocols are being followed.
Best wishes
The JD Gyms Team
Went for my first Pilates class only to…
Went for my first Pilates class only to be told it was cancelled,after waiting for 20 minutes, and it was second time in two weeks I was told by other members,was really disappointed , They could have updated on the system, doesn’t take that long to do it.
January 17, 2025
Reply from JD Gyms - Milton Keynes
Hi there
We understand your frustration about the cancelled Pilates class. We strive to provide accurate information and apologise for the inconvenience caused by the lack of updates.
We appreciate your feedback and will work to improve our communication processes.
Best wishes
The JD Gyms Team
Reply from JD Gyms - Milton Keynes
We're thrilled to hear you had a positive experience!
We strive to create a welcoming and well-equipped environment for our customers, and it's wonderful to know we're achieving that. Thank you for your kind words.
Best wishes
The JD Gyms Team
I am so glad I joined JD Gym
I am so glad I joined JD Gym. So many classes you can join and don’t have to book just turn up, that gives me a lot of flexibility in coming to the gym. I enjoy all the classes they have, great energy and great instructors. I highly recommend it.
January 13, 2025
Reply from JD Gyms - Milton Keynes
Thank you for your kind words! We're thrilled to hear that you're enjoying the variety of classes and the flexibility they offer.
We strive to create a welcoming and supportive environment for all our members, and it's great to hear that you're finding the classes enjoyable and the instructors inspiring.
We appreciate your recommendation.
Best wishes
The JD Gyms Team
If you need help forget about it
It was my first time and I asked if someone can show me around where they said give us 10 minutes but nobody show up.
January 10, 2025
Reply from JD Gyms - Milton Keynes
Hi there
We understand your frustration with the lack of assistance during your first visit. We strive to provide a welcoming and helpful experience for all our customers.
We will address this with our team to ensure a smoother experience for future visitors.
Best wishes
The JD Gyms Team
Reply from JD Gyms - Milton Keynes
Thank you for your kind words. We're thrilled to hear you're enjoying your experience at our gym. We strive to provide a positive and supportive environment for all our members.
Best wishes
The JD Gyms Team
One of the most comfortable place and…
One of the most comfortable place and the classes are the best for motivation
November 22, 2024
Reply from JD Gyms - Milton Keynes
Hi Fifi, thank you for leaving a review! It's great to hear how comfortable you feel and how you are enjoying using the facilities and classes at our Milton Keynes gym. We will be sure to pass this onto the team! The JD Gyms Team 💚
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.