JD Gyms - Milton Keynes Reviews 

374
TrustScore 3.5 out of 5

3.3

Winterhill House, Snowdon Drive, MK6 1AP Milton Keynes, Buckinghamshire, GB


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Rated 2 out of 5 stars

Gym facilities are okay Very dirty changing rooms & gym area Lot of equipment is broken or has not been maintained properly Ventilation in the gym is nonexistent. Very stuffy & air co... See more

Rated 5 out of 5 stars

JD gyms are somewhere in-between for me; i rate them significantly higher than their horrid competitors like puregym/the gym group but for me i always find non commercial powerlifting/bodyb... See more

Company replied

Rated 4 out of 5 stars

Overall gym and equipment are great. I think what lets it down is the people who are using the gym. Plates are left on barbells, dumbbells just placed randomly and not in the correct spots.

Rated 5 out of 5 stars

There are enough duplicate stations that you can always get the equipment you need and the facility is spacious so they aren’t packing too many things into any one area. There are dedicated areas fo... See more

Company replied


Company details

  1. Gym

About JD Gyms - Milton Keynes

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Winterhill House, Snowdon Drive, MK6 1AP, Milton Keynes, Buckinghamshire, United Kingdom

  • 019028 014078

3.3

Average

TrustScore 3.5 out of 5

374 reviews

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3.3

All reviews

(374)

4,369 reviews in the last 12 months

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Rated 4 out of 5 stars

Overall gym and equipment are great

Overall gym and equipment are great. I think what lets it down is the people who are using the gym. Plates are left on barbells, dumbbells just placed randomly and not in the correct spots.

June 26, 2026
Rated 2 out of 5 stars

An honest review

Gym facilities are okay

Very dirty changing rooms & gym area

Lot of equipment is broken or has not been maintained properly

Ventilation in the gym is nonexistent. Very stuffy & air conditioning is minimal.

Changing rooms closed from 12pm (midnight) to 5am. No other 24 hour gym has rules like this very odd. Especially as the bathrooms are in there.

On first day asked a member of staff about the parking situation. Staff member was disinterested & rude.

Had issues using my pin code & this still has not been resolved even after contacting support.

Slightly disappointed with the gym. Only signed up for 1 month & have already cancelled it after 3 days of using the gym.

June 26, 2026
Rated 2 out of 5 stars

Disgusting and disappointing

Honestly disappointed. I used to go to JD when it first opened and was hands down the best gym in MK. Over the years the overall maintenance and cleanliness of the gym has been poor . I cancelled my membership about a year ago and have been exploring other gym options, but do to location, JD is what suits me best. However, after returning, I’m still disappointed to see the state of the gym. Equipment is dirty. Stair nosings have fallen off . Equipment laying around everywhere. Toilets are filthy . Everything just feels icky and gross .

I attended gym when it wasn’t even busy anround midday and there were several staff members around - yet the gym was left dirty. I even saw crumbs on the floor and wrappers .

Considering how new JD is , I really find it disappointing. Just simple things like spraying and wiping equipment clean once a day would make a massive difference. Ensuring the toilets are kept clean. Every time I go to the toilet it’s literally sprayed in shit or vomit or the sanitary bins are overflowing and there’s pads and tampons on the floor .

I just don’t think this is worth my money

Not complaining to make life difficult, just being honest and really think the small simple things go a long way .

June 15, 2026
JD Gyms - Milton Keynes logo

Reply from JD Gyms - Milton Keynes

Hello – Thanks for taking the time to leave such a detailed review.
We’re really sorry to hear about your experience.
We appreciate you highlighting the condition of the equipment, toilets, and the overall upkeep of the gym. We understand how frustrating this can be, particularly when the gym is not overly busy and there are staff present. Cleanliness and maintenance are key to the experience we aim to provide, so it’s disappointing to hear this hasn’t been reflected during your visits.
Feedback like this is really important in highlighting where standards may be falling short.
Thank you for taking the time to share your experience.
The JD Gyms Team 💚

Rated 2 out of 5 stars

Satisfactory

Music is way too loud
No clear board with PT info
No workers around during peak hours
no wipes or sprays to clean down equipment
Women only area is under equipped

June 5, 2026
JD Gyms - Milton Keynes logo

Reply from JD Gyms - Milton Keynes

Hello – Thanks for taking the time to leave this review.
We’re sorry to hear about the issues you’ve experienced. We understand how these can all impact your overall experience in the gym.
We also appreciate your feedback regarding the women‑only area and the availability of equipment there, as well as your comments about PT information not being clearly visible. These are all important aspects of the gym experience, and we thank you for highlighting them.
If you ever need assistance and can’t see a member of the team, please press the green buzzer at the entrance to alert staff.
Thank you for sharing your feedback with us.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Leave and don’t come back

Leave and don’t come back! I joined back in 2022 in the hope that it would live up to the hype, which It didn’t! The showers stunk, machines are rubbish and always broke or not working and the parking is a nightmare!!! Left a review back in 2022 just to get the “thank you for your feedback” nonsenses! Tried it again in early 2026 in the hope changes had been made , just to be met with exactly the same issues! Dirty facilities, dusty machines, broken equipment and parking is still shocking!! So once again I am leaving and defo will not be giving you another chance! C YA!!

June 12, 2026
Unprompted review
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Reply from JD Gyms - Milton Keynes

Hello – Thanks for taking the time to leave this review.
We appreciate your feedback regarding cleanliness, equipment reliability and parking, as we understand how much these impact the overall experience. This isn’t the standard we aim to provide, and it’s disappointing to hear it hasn’t met expectations.
Thank you for sharing your experience and for taking the time to highlight these concerns.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Ac fitness

great facilities equipment

May 31, 2026
JD Gyms - Milton Keynes logo

Reply from JD Gyms - Milton Keynes

Hello – Thanks for the great review! We’re really pleased to hear you’re enjoying the facilities and equipment.
The JD Gyms Team 💚

Rated 3 out of 5 stars

Lack of machines & equipments according…

Lack of machines & equipments according to the no of crowd

May 30, 2026
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Reply from JD Gyms - Milton Keynes

Hello – Thanks for taking the time to leave this review. We’re sorry to hear you feel there is a lack of equipment available and we appreciate you sharing your feedback with us.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Good gym and cheap

May 24, 2026
JD Gyms - Milton Keynes logo

Reply from JD Gyms - Milton Keynes

Hello – Thanks for the great review! We’re really pleased to hear you think the gym is good value and are enjoying your experience with us.
The JD Gyms Team 💚

Rated 4 out of 5 stars

Good gym

I’ve been training in gyms for 38 years in MK, and in that time I’ve seen plenty of good and bad gyms, and those that began good and declined. JD in MK is a good gym. I can’t speak for the changing rooms because I don’t use them, but the equipment is good and varied and the classes look good and well used, but I don’t use them. But for pure lifting and training it’s a decent gym and contrary to some reviews, it’s not dirty and there are virtually never any machines out of action. However, it gets real busy during busy periods, like sold out concert at the bar busy. I’ve been training here for about 2 years now and never had any problems. The negatives are really only that it’s very busy during busy hours, the music is pants (so I wear headphones) and the night shift lifters often leave a mess (not the gyms fault). For 5* treatment it would need a served protein bar, and better music, and maybe a pool. But we can all dream.

May 9, 2026
Unprompted review
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Reply from JD Gyms - Milton Keynes

Hi there – Thank you for taking the time to leave such a detailed and thoughtful review, we really appreciate it ⭐

It’s great to hear your balanced perspective, especially given your many years of training experience – it means a lot to us. We’re really pleased you’re enjoying the quality and variety of the equipment and that you’ve had a consistently positive experience over the past couple of years 🙌

We understand your comments around peak times – our gyms are very popular and can get busy, especially during these periods, but this does tend to fluctuate throughout the day. We also appreciate your feedback on the music and general member etiquette, as this all contributes to the overall experience.

It’s good to hear you’ve found the gym clean and well maintained, as that’s something we take pride in, and we’re glad it’s meeting your expectations there 💪

Thanks again for your honest and constructive feedback

The JD Gyms Team 💚

Rated 3 out of 5 stars

WOULD PREFER EASIER ENTRIES AND EXITS…

WOULD PREFER EASIER ENTRIES AND EXITS BESIDES THE BARCODE/ QR CODE ENTRY SYSTEM

April 26, 2026
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Reply from JD Gyms - Milton Keynes

Hi – Thank you for taking the time to leave a review and share your feedback!
We understand that the QR entry system might not be everyone's preference. It’s in place to provide quick, secure and contact‑free access for all our members, but we really do appreciate you sharing your thoughts on this.
If you ever have any trouble accessing the gym, please don’t hesitate to press the green buzzer at the entrance and a member of the team will be happy to help.
Thanks again for your feedback!
The JD Gyms Team 💚

Rated 3 out of 5 stars
JD Gyms - Milton Keynes logo

Reply from JD Gyms - Milton Keynes

Hi there – Thanks for the review. We do have our cleaning team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed, please do feel free to let a member of the team know.
Thank you, The JD Gyms Team 💚

Rated 5 out of 5 stars

Great vibes

Great vibes. Clean facilities and good amount of machines so little to no wait for use. Overall very happy

April 13, 2026
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Reply from JD Gyms - Milton Keynes

Hello - We appreciate you taking the time to leave us such a wonderful review! It's great to hear that you are enjoying the equipment, cleanliness and overall atmosphere.
The JD Gyms Team 💚

Rated 5 out of 5 stars

The calm and quiet of the atmosphere in…

The calm and quiet of the atmosphere in the gym.

April 7, 2026
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Reply from JD Gyms - Milton Keynes

Hello - We're happy to hear that you appreciate the gym's peaceful atmosphere. Thank you for the 5 star review!
The JD Gyms Team 💚

Rated 1 out of 5 stars

This gym is very unsafe Milton Keynes…

This gym is very unsafe Milton Keynes branch I went on holidays for few weeks when I came back at gym. I locked my cabinet in changing room when I came back padlocked is locked when I opened my things are disappeared my brand makeup was very expensive and head phone other stuff I found shampoo from staff room but not others stuff I ask jd manager he doesn’t care ignored me so be careful don’t bring expensive stuff in this gym

April 1, 2026
Unprompted review
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Reply from JD Gyms - Milton Keynes

Hello – Thanks for taking the time to leave this review. We’re very sorry to hear about your experience at our gym. For clarity, as outlined in our gym rules, any items left in lockers overnight may be removed by our team. We do advise members to take personal belongings with them when leaving the gym and to avoid storing valuables in lockers, as lockers are used at members’ own risk.
The JD Gyms Team 💚

Rated 5 out of 5 stars

There is 4 benches so it’s like peak…

There is 4 benches so it’s like peak and that

March 27, 2026
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Reply from JD Gyms - Milton Keynes

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 2 out of 5 stars

Saturday hygiene

Probably because it was a Saturday, but the gym overall seems to be dirty, specially in the changing room, both toilets in male changing room were blocked, that’s really inconvenient

March 26, 2026
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Reply from JD Gyms - Milton Keynes

Hello – Thanks for taking the time to leave this review. We’re very sorry to hear about the cleanliness issues you’ve experienced as this isn’t the standard we aim to provide. We will ensure your comments are passed on.
The JD Gyms Team 💚

Rated 4 out of 5 stars

Good gym but has one issue

Good gym with plenty of space and equipment however I found an issue after 11:30pm some people are coming in to the gym without memberships and making the place feel unsafe. They will loiter around and talk loudly with eachother. They aren't dressed in appropriate gym attire nor have any desire to use the facilities. No staff around or security to check on these Individuals. I dont feel comfortable staying at the gym after 12 midnight due to this.

March 17, 2026
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Reply from JD Gyms - Milton Keynes

Hello - Thank you for taking the time to share your experience. We’re sorry to hear that you’ve felt unsafe, and we appreciate you bringing these concerns to our attention. Member feedback is really important to us, and we always make sure it’s reviewed so we can continue improving the experience we offer.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Unacceptable!

JD Gyms Milton Keynes ladies toilets have not had a consistent toilet paper supply in weeks! We’re having to come to the gym with our own toilet paper just in case there wasn’t any. This is unacceptable!

February 1, 2026
Unprompted review
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Reply from JD Gyms - Milton Keynes

Hello – Thanks for taking the time to leave this review. We’re sorry to hear about the issues you’ve experienced with the supply in the toilets, as this isn’t the standard we expect. If you ever notice something missing during your visit, please let a member of the team know so they can restock it. Thank you for sharing your feedback.
The JD Gyms Team 💚

Rated 4 out of 5 stars

The classes that I have attended are…

The classes that I have attended are fantastic and there is no booking system. I have never been to a gym where you can get into pump, combat or spin without booking and it's great.
At my first class the instructor (Stacey) came over and introduced herself. Her class was really energetic and fun and she made me feel so welcome.

February 19, 2026
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Reply from JD Gyms - Milton Keynes

Hello – Thanks for taking the time to leave such a lovely review! It’s great to hear you’re enjoying the classes. We’re especially pleased to hear you felt welcomed and that you found the class energetic and fun.
The JD Gyms Team 💚

Rated 1 out of 5 stars

I am deeply dissatisfied with the whole gym, particularly with the ladies toilets and showers.

I am deeply dissatisfied with the ongoing lack of cleanliness and maintenance at your gym. The hygiene standards have become unacceptable and appear to be consistently overlooked.

The toilets are frequently dirty, and today, there was no toilet paper available in any of them. Bins are often overflowing with sanitary products, which is both unhygienic and unpleasant for members. There is only one cleaning lady who often spends all her time either on the phone or sitting in the ladies' changing room with a relative. Half of the lockers are broken or permanently locked.

In addition, many machines are broken or unsafe to use. The stair masters(which I use each time), are extremely dirty—I often have to clean them myself before using them. Equipment is rarely checked or maintained; instead, staff place an “Out of Action” sign on machines.

The situation in the ladies’ showers is equally concerning. There are six showers in total, yet the cold shower has been out of action for at least three months, after previously being unavailable for six months last year. The second shower has very poor water flow, the third has been blocked and flooded for the past few days, and the last shower has had no functioning lock for at least six months.

As a paying member, I expect basic standards of cleanliness and hygiene. At present, the gym is failing on these.

I hope these issues will be addressed urgently, as members deserve a clean, safe, and properly maintained environment.

February 15, 2026
Unprompted review
JD Gyms - Milton Keynes logo

Reply from JD Gyms - Milton Keynes

Hello - Thank you for taking the time to share such detailed feedback. We’re very sorry to hear about the cleanliness and maintenance issues you’ve experienced, as this isn’t the standard we aim to provide and will ensure you comments are passed on.
The JD Gyms Team 💚

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