JD Gyms - Milton Keynes Reviews 

380
TrustScore 3.5 out of 5

3.3

Winterhill House, Snowdon Drive, MK6 1AP Milton Keynes, Buckinghamshire, GB


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Rated 5 out of 5 stars

JD gyms are somewhere in-between for me; i rate them significantly higher than their horrid competitors like puregym/the gym group but for me i always find non commercial powerlifting/bodyb... See more

Company replied

Rated 4 out of 5 stars

Good gym with plenty of space and equipment however I found an issue after 11:30pm some people are coming in to the gym without memberships and making the place feel unsafe. They will loiter around an... See more

Company replied

Rated 1 out of 5 stars

They do not answer phone calls or emails. I've been trying to contact them for the past week now as I've been trying to cancel my membership and it seems like they are avoiding acknowledging it. Equip... See more

Company replied

Rated 5 out of 5 stars

There are enough duplicate stations that you can always get the equipment you need and the facility is spacious so they aren’t packing too many things into any one area. There are dedicated areas fo... See more

Company replied


Company details

  1. Gym

About JD Gyms - Milton Keynes

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Winterhill House, Snowdon Drive, MK6 1AP, Milton Keynes, Buckinghamshire, United Kingdom

  • 019028 014078

3.3

Average

TrustScore 3.5 out of 5

380 reviews

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3.3

All reviews

(380)

4,638 reviews in the last 12 months

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Rated 5 out of 5 stars

I get the chance to meet an amazing PT

I get the chance to meet an amazing PT. Who has been helping me a lot.

August 26, 2024
JD Gyms - Milton Keynes logo

Reply from JD Gyms - Milton Keynes

Hi there Elijah. Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be, so we are really pleased you're enjoying your JD Gyms experience with one of our PT's. 💪 The JD Gyms Team 💚

Rated 4 out of 5 stars

Straightforward sign-up process.

Straightforward sign-up process.
The MK location always feels crowded.

August 18, 2024
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Reply from JD Gyms - Milton Keynes

Hi there

Thank you for taking the time to leave us a review. We are pleased to hear that you are enjoying the gym.

We really appreciate your comments and feedback. All feedback is important as it helps us to keep improving

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Everything you need plus friendly…

Everything you need plus friendly helpful staff

August 17, 2024
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Reply from JD Gyms - Milton Keynes

Hi there

Wow! Thanks for the 5 star review and comments, we will pass your feedback onto our team 😀

Best Wishes,
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great environment with a diversity of…

Great environment with a diversity of equipment! 👍

August 15, 2024
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Reply from JD Gyms - Milton Keynes

Hi there. Thanks for the 5star review! Glad to hear that you are enjoying the gym, keep up the great work 👍 Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Brilliant

I recently rejoined as I moved to a different city. The staff , a tall fellow, can’t recall his name I’m afraid was very nice and professional. The equipments are good although not enough leg machines, perhaps it’s because I attend at busy hours.
Toilet clean

August 3, 2024
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Reply from JD Gyms - Milton Keynes

Hi there Richard & welcome back! Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be throughout the gym,, so we are really pleased you're enjoying your JD Gyms experience again.
P.S. Please don't be shy of asking one of our PT's for any alternative leg exercises as they are always finding some new weired and wonderful options. 💪 The JD Gyms Team 💚

Rated 5 out of 5 stars

Great place 👌🏻

Great place 👌🏻

July 29, 2024
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Reply from JD Gyms - Milton Keynes

Hello, thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪 💚

Rated 1 out of 5 stars

i forgot my password and when asking…

i forgot my password and when asking for a reset they won’t send me a reset link

July 24, 2024
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Reply from JD Gyms - Milton Keynes

Hi there

Thank you for taking the time to leave your review.

We are very sorry to hear of your experience. Our Customer Service Team are experiencing a higher than usual number of enquiries at present, this has meant that the response time is longer than we'd like. We understand that this can be very frustrating for you and would like to assure you that we are working hard in the background to correct this.

Once again, please accept our apologies for the inconvenience this is causing you.

Best wishes

The JD Gyms Team

Rated 5 out of 5 stars

Attended 3 classes since I joined & all were very good

Milton Keynes - Attended 3 classes & were very good

July 25, 2024
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Reply from JD Gyms - Milton Keynes

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

I love this gym!

I love this gym. Such a great vibe and atmosphere. Incredible value for money. Easily the best gym in the area!

July 15, 2024
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Reply from JD Gyms - Milton Keynes

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 4 out of 5 stars

Generally good gym for the price

Generally good gym for the price. Busy lots of the time unless you quite late like past 10:30pm. The mens toilets smell and the floor is wet.

July 2, 2024
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Reply from JD Gyms - Milton Keynes

Hi there

Many thanks for providing us feedback. We'll use this information to continue to improve the experience our members get 👍💚

Best wishes
The JD Gyms Team

Rated 2 out of 5 stars

Music too loud

Plenty of equipment, but poorly cared for. There is nothing provided to clean equipment which often means laying or standing in a collection of sweat.
My biggest complaint is the volume of the music, I can't hear the headphones in my ears or the person across from me.
It would be a much better experience if they turned the music down.

June 17, 2024
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Reply from JD Gyms - Milton Keynes

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

With regards to cleaning, we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on blackburn@jdgyms.co.uk

Best wishes
The JD Gyms Team 💚

Rated 2 out of 5 stars

Machines are filthy - could be much better

Machines are filthy, no facilities to wipe down the machines after use - paper towel dispensers and sanitiser spray for example. No cleaners present but assume they have set times to attend.

Will see what it’s like on my next visit.

Cleanliness could be much better which would make a massive improvement.

June 21, 2024
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Reply from JD Gyms - Milton Keynes

Hi there

Thanks for leaving us some feedback. With regards to cleaning, we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on miltonkeynes@jdgyms.co.uk

Best wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

Sprayed by cleaning polish in the face…

Sprayed by cleaning polish in the face and staff attempted to clean my treadmil while I was using it! Unbelievable! My workout has been cut short.

June 24, 2024
Unprompted review
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Reply from JD Gyms - Milton Keynes

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 5 out of 5 stars

Great Gym top quality

Great gym great equipment freindly

June 15, 2024
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Reply from JD Gyms - Milton Keynes

Hi there

Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be.

We hope you continue to enjoy your fitness journey with us ⭐

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Great gym

Everything is available! Easy access to classes and facilities! Easy registration process

May 26, 2024
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Reply from JD Gyms - Milton Keynes

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 2 out of 5 stars

Trouble with access

I was a member of Pure Gym for 8 years. Due to the (Pure Gym) CEO's political views I immediately cancelled my membership and my clients started to follow me, cancelling their own memberships and asking what gym we can go to. Because many go to college nearby I suggested we try JD. However, the two times I've set up a gym meet both my friends, family and a client with autism were left waiting inside because my membership was not functioning to gain entry. It happened to my nephew as well. After having a sense of humour about it and making everyone laugh it off, it happened again quite late at night and again the next morning. We managed to get one workout and have had no offer of refund. The staff were friendly enough to correct the entry error on their laptop but by now those I train with are already put off by JD. I've lost over £60 over this, and unfortunately cannot recommend JD to my group.

May 18, 2024
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Reply from JD Gyms - Milton Keynes

Hi there

Thank you for leaving a review. We have QR code access at our gyms so our members can access contact free.

However if you do have any problems accessing the app, we would recommend speaking to the General Manager at the Milton Keynes gym the next time you visit, and they can help with your access going forward or drop your gym an email if you can’t see a manager to speak to, the email address is miltonkeynes@jdgyms.co.uk

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

10/10

Good environment, great machines, clean, 10/10 gym overall

May 11, 2024
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Reply from JD Gyms - Milton Keynes

Hi there

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

Poor hygiene

Poor hygiene, poor service.

May 7, 2024
JD Gyms - Milton Keynes logo

Reply from JD Gyms - Milton Keynes

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 5 out of 5 stars

Good introduction

Good introduction, equipment looks great, clean looking lots of room I went at 11 was good time to go, have to bring own music some areas struggled to here music more further back I went, some good classes, would recommend.

April 21, 2024
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Reply from JD Gyms - Milton Keynes

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,
The JD Gyms Team 💚

Rated 2 out of 5 stars

I recently joined JD Gym in Milton…

I recently joined JD Gym in Milton Keynes  based on a friend's recommendation. I had been a member of Pure Gym for 7 years, so it was tough to leave. However, I have to say, JD Gym is much bigger and has better equipment than Pure Gym. Plus, they have a sauna in the locker room which is a nice touch. They also have punching bags for boxing enthusiasts. The only downside is that they don't have massage chairs like Pure Gym.
I've been using JD Gym for a week now, and one thing that bothers me is the cleanliness. The gym floor and equipment don't seem to be cleaned regularly, which is a bit of a hygiene issue. In terms of the app, I think Pure Gym has a better one. It has more information and is more user-friendly.
Overall, JD Gym is a good gym, they just need to improve their cleaning routine. #findacleaner!!

April 24, 2024
JD Gyms - Milton Keynes logo

Reply from JD Gyms - Milton Keynes

Hi there

Thanks for leaving us some feedback. With regards to cleaning, we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on miltonkeynes@jdgyms.co.uk

Best wishes
The JD Gyms Team 💚

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