JD gyms are somewhere in-between for me; i rate them significantly higher than their horrid competitors like puregym/the gym group but for me i always find non commercial powerlifting/bodyb... See more
Company replied
Location
Switch locationWinterhill House, Snowdon Drive, MK6 1AP Milton Keynes, Buckinghamshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Good gym with plenty of space and equipment however I found an issue after 11:30pm some people are coming in to the gym without memberships and making the place feel unsafe. They will loiter around an... See more
Company replied
They do not answer phone calls or emails. I've been trying to contact them for the past week now as I've been trying to cancel my membership and it seems like they are avoiding acknowledging it. Equip... See more
Company replied
There are enough duplicate stations that you can always get the equipment you need and the facility is spacious so they aren’t packing too many things into any one area. There are dedicated areas fo... See more
Company replied
Company details
About JD Gyms - Milton Keynes
Written by the company
Contact info
Winterhill House, Snowdon Drive, MK6 1AP, Milton Keynes, Buckinghamshire, United Kingdom
- 019028 014078
3.3
Average
380 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from JD Gyms - Milton Keynes
Hi there
Thank you for leaving us a review, we love to hear that you are enjoying your gym experience with us ⭐
Best wishes
The JD Gyms Team
Reply from JD Gyms - Milton Keynes
Hi there
Thank you for leaving us a review, we are thrilled to see the 5 stars and love to hear that you are enjoying your gym experience with us ⭐
Best wishes
The JD Gyms Team 💚
The gym is beautiful and big.cleaning…
The gym is beautiful and big.cleaning is up to date in all gym. Love the fact is lots classes and alreday includind in the price men's bathroom the toilet the wood that separated one to another is about to fall one of doors doesn't even work.Sauna need a very deep clean specially being the sit. Another thing I noticed is that there aren't enough tables when I'm changing clothes.Please can you put some chairs in front of the sauna and more anti slip floor protection because the floor is always wet.I also noticed especially at the second floors the weights are never in one place, people use them and don't put them in their place.
March 28, 2024
Reply from JD Gyms - Milton Keynes
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Reply from JD Gyms - Milton Keynes
Hi there
Thank you for the fabulous review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪
Keep up the great work 💚
Reply from JD Gyms - Milton Keynes
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving! 💚
Best wishes
The JD Gyms Team
The gym has no rules at all
The gym has no rules at all. Everyone just leave the weights anywhere they want and this makes it hard to find the weights. They are also placed wrong where the first space is available so when you look for 10kg you might find the 30kg ones lol .. the gym equipment is also all around the place and you have to waste so much time trying to find them. I’ve been to many gym where people put the weights back, people respect the gym and clean after themselves. Fierce gym is a top gym in comparison with JD as an example.
March 24, 2024
Reply from JD Gyms - Milton Keynes
Hi there
Thanks for the review! Glad to hear you are enjoying the gym. We try our best to encourage our members to return the weights after use. Our fabulous staff are always on hand to help with returning the weights so if you are ever struggling, please don't hesitate to ask! 💚
Best wishes
The JD Gyms Team
For a gym with a name like j.d sports…
For a gym with a name like j.d sports you would expect it to be top ov the range equipment a lot ov it is worn I.e seats adjustments broken upholstery worn machines broken no very clean in my opinion as owning a gym in Essex myself just visiting family for few weeks so decided to use this gym yes it’s a very busy gym I give them that but that also a down fall when you have a que waiting to use equipment
March 18, 2024
Reply from JD Gyms - Milton Keynes
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Great gym plenty of equipment and a…
Great gym plenty of equipment and a great atmosphere.
March 15, 2024
Reply from JD Gyms - Milton Keynes
Hi there
Thank you for leaving a 5 star review! It's great to hear you're enjoying using the facilities at our Milton Keynes gym, we will be sure to pass this onto the team!
Best wishes
The JD Gyms Team
Reply from JD Gyms - Milton Keynes
Hi there
Thank you for taking the time to leave us a review.
We aim to deliver a fantastic experience, at competitive prices so that everyone can find their fit. We're so pleased to hear you are enjoying your experience with us 💚
Best wishes
The JD Gyms Team
Be careful when you park at JD gyms
Be careful when you park at JD gyms
They have the smallest sign for jardiness pharmacy and you can get fined as none of the bays are marked as jardiness
They issue fines of 60 pound and I've been hit five times by this
Looking at moving to another gun
You have been warned
And they won't let you fight against their parking charges as their not interested
March 9, 2024
Unprompted review
Reply from JD Gyms - Milton Keynes
Hi Bob
Thank you for your review. We are very sorry to hear you have received a parking fine.
We do have a banner stating where to park and JD logos marked on all spaces that members are able to park in.
Unfortunately we don't manage the other areas of the car park so we are unable to retract any tickets received if members park in spaces that aren't allocated. Our staff are actively informing members on arrival of this procedure.
We hope the above helps to clear things up for you.
Best wishes
The JD Gyms Team
Great gym
I've re-joined after taking a forced break for personal reasons.. But I missed it (at 68 I never thgt I'd hear myself saying that about a gym!) It's so friendly and staff are so helpful.. I wouldn't consider anywhere else tbh 😊x
February 29, 2024
Reply from JD Gyms - Milton Keynes
Hi there
Thank you for leaving a 5 star review! It's great to hear your enjoying using the facilities! We will be sure to pass this onto the team!
Best wishes
The JD Gyms Team 💚
I went there and had a great…
I went there and had a great experience, there were lots of equipment upstairs and downstairs. I liked the boxing gym especially as I have recently got into boxing.
One thing that did not go well is that there was an announcement for changing rooms to be closed at midnight, but it was already locked at 11pm.
March 2, 2024
Reply from JD Gyms - Milton Keynes
Hi there
Thanks so much for the 5 star review! Glad to hear that you are enjoying the gym, keep up the great work!!
We are sorry to hear that the changing rooms were locked too early. Pleas do mention this to a member of staff next time you are in so they can ensure that it doesn't happen again.
Best wishes
The JD Gyms Team
the gym was fine
the gym was fine, but the showers were dirty, there was no parking space, there were a lot of people who had to wait for everything to exercise and it was 9 p.m. ... I'll give it another chance but I wasn't thrilled.
March 1, 2024
Reply from JD Gyms - Milton Keynes
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Excellent
I’ve rejoined Jd Milton Keynes as I had to cancel last March as during my back surgery my spinal cord split and I got meningitis so I’ve been recovering since March 23 and it was so nice to come back this week 26/2 and enjoy this great gym and hopefully I can make a full recover as I was about 85% this week , but it’s just nice to be doing exercises again as I was nearly not here . 10/10 gym
February 26, 2024
Reply from JD Gyms - Milton Keynes
Hi there
Thanks so much for the 5 star review! Glad to hear that you are enjoying the gym, keep up the great work!!
Best wishes
The JD Gyms Team
Some issue in related with parking area…
Some issue in related with parking area that is to busy,and men's changing room and shower they need more attention on cleaning.Over this everything is good.
February 24, 2024
Reply from JD Gyms - Milton Keynes
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Dirty place
Dirty place , machines allways broke , not great at all wish never joined
November 5, 2023
Reply from JD Gyms - Milton Keynes
Hi there
Thank you for leaving us some feedback.
With regards to cleaning, we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on miltonkeynes@jdgyms.co.uk
If there is some equipment out of order, we do apologise and understand that this can be frustrating. The broken equipment will be fixed as soon as possible, but if you would like an update on the time frame please don't hesitate to speak with the General Manager on the above email address and they will happily keep you informed.
Best wishes
The JD Gyms Team 💚
Been using the gym since Nov
Been using the gym since Nov. The problems are increasingly worsening. Have cancelled along with daughter - both cancelled today.
1. Hygiene - dirty carpets bits of dirt swept into piles not vacuumed up. Actual green mucus on the stairs going in this morning. No hand wash in ladies changing room today. Slimy stuff on bench in ladies changing room this morning. No lock on one of ladies toilets since Nov.
2. No air conditioning- unpleasant hot atmosphere too hot for training in. This has got increasingly worse.
3. Toilet tissue everywhere and water leaked out in ladies toilets. Soiled tissues left on floor in changing room.
4. No staff and no induction.
February 17, 2024
Unprompted review
Reply from JD Gyms - Milton Keynes
Hi there
Thanks for taking the time to leave your review. We are really sorry to hear that you and your daughter have now left.
With regards to cleaning, we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on miltonkeynes@jdgyms.co.uk. This way it gives the gym the opportunity to resolve the issues for you so you don't feel the need to leave us. We hope to see you again in the future.
Best wishes
The JD Gyms Team 💚
Paid for membership on the 7th..
Paid for membership on the 7th and only received the very 1st confirmation email and thats it. No instructions no information avout how to get in or anything so obviously havent been to the gym yet... not a good start at all!
February 7, 2024
Reply from JD Gyms - Milton Keynes
Hi there
Thank you for your review.
We are sorry to hear that you haven't received all the information you need to get started.
Please check your junk inbox just in case something has been directed there instead. If you still need some help you can email the General Manager at your club and they will be able to assist you. The email address is miltonkeynes@jdgyms.co.uk
Best wishes
The JD Gyms Team
Awful gym to be frank
Awful gym to be frank.
Customers are pretentious
Men are p*rverts there and it’s too small and crapped to get on any machines and the woman’s only area is tinyyyyy
And it’s too hot
February 3, 2024
Reply from JD Gyms - Milton Keynes
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
The staff are awesome
The staff are awesome. Showers and changing rooms clean. The induction was lacking but if you ask they will book you on one. Parking is atrocious. At busy times equipment such as treadmills can all be filled - but something else will be available. For the price I cannot complain. It’s very good value. The classes are good but I have found they try to push you too hard - but I guess that’s what they just do.
February 6, 2024
Reply from JD Gyms - Milton Keynes
Hi there
Thank you for taking the time to leave us a review, we are happy to read that you are enjoying the gym overall.
We are also very grateful for your feedback as it helps us to keep improving!
Best wishes
The JD Gyms Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.