JD Gyms - Newcastle-Under-Lyme Reviews 

87
TrustScore 4.5 out of 5

4.5

Former Bus Depot, Liverpool Road, ST5 2LE Newcastle-under-Lyme, England, GB


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Rated 5 out of 5 stars

What made my expierence great in the gym is the staff and the people that go to the gym to help you on anything you are stuck with and everyone is so supportive. Also the equipment is fantastic and I... See more

Company replied

Rated 5 out of 5 stars

The gym is open 24 hours , well staffed and always clean. Weights are reracked regularly by the employees. However, does get busy during peak periods.

Company replied

Rated 1 out of 5 stars

Classes have become hit and miss as to if they take place despite being on the app! Management not interested in keeping members updated. Some excellent classes but this cancellation issue is happenin... See more

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Rated 5 out of 5 stars

It was flavourful and helped me with gaining alot more energy to finish my sets whilst in the gym

Company replied


Company details

  1. Gym

About JD Gyms - Newcastle-Under-Lyme

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Former Bus Depot, Liverpool Road, ST5 2LE, Newcastle-under-Lyme, England, United Kingdom

  • 01782 498880

4.5

Excellent

TrustScore 4.5 out of 5

87 reviews

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4.5

All reviews

(87)

4,639 reviews in the last 12 months

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Rated 5 out of 5 stars

patrick and belma are proper nice

patrick and belma are proper nice

April 16, 2026
Unprompted review
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Reply from JD Gyms - Newcastle-Under-Lyme

Hello - Thank you so much for your 5-star review! We’re thrilled to hear that our staff have made such a positive impression.
Thanks, The JD Gyms Team 💚

Rated 4 out of 5 stars

Gym is spacious and well maintained but…

Gym is spacious and well maintained but could do with more of the popular machines (Smith machine, Cables, Leg press and Pec fly) as they get very busy around peak hours and this can lead to excessive wear and tear and then them being out of order.

April 16, 2026
Unprompted review
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Reply from JD Gyms - Newcastle-Under-Lyme

Hello – Thanks for taking the time to leave this review. We’re glad to hear you find the gym spacious and well maintained. We appreciate your feedback regarding the availability of popular machines during peak hours and understand how this can impact training and equipment wear. Thank you for sharing your comments with us.
The JD Gyms Team 💚

Rated 3 out of 5 stars

The gym itself is great

The gym itself is great, I just don’t know where else to complain about this. Today I walked in excited to exercise after a slump of struggling, the moment I walked in a group of four grown adult men called me a slur openly, laughed and stared at me as I walked past. Whilst the gym was fully busy, too??? Twenty -
Thirty something year olds. I am a twenty year old just trying to exercise like they are. I did nothing to deserve that other than exist. How does my presence impact them? Why couldn’t they just leave me alone? Ruined my entire day. And I couldn’t even confront them or alert a worker because id run the risk of getting something worse in return. I don’t know what to do now.

February 4, 2026
Unprompted review
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Reply from JD Gyms - Newcastle-Under-Lyme

Hello - Thank you for taking the time to share your experience. We’re sorry to hear about the situation you encountered, and we appreciate you bringing it to our attention. If you feel comfortable, please reach out directly to the General Manager at the gym by emailing nul@jdgyms.co.uk so the team can look into this further. Your feedback helps us understand where members may be affected.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Training with Gin Fitness

I recently had 3 personal training sessions with Gin Fitness at Newcastle-under-Lyme and he was amazing. he explained the exercises really well and took into account the exercises we wanted to work on. when we mentioned about wanting to do bodyweight exercises, he incorporated it into the next day with no issue at all. I would recommend him to anyone who wants a personal trainer who will push you to do what you can do and help you as much as possible.

January 17, 2026
Unprompted review
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Reply from JD Gyms - Newcastle-Under-Lyme

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 5 out of 5 stars

This gym has such a good environment i…

This gym has such a good environment i love here and its welcoming. Members of staff such as Saaim are very helpful when needed . Definitely recommend him as pt

December 31, 2025
Unprompted review
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Reply from JD Gyms - Newcastle-Under-Lyme

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Been with the gym since they opened

Been with the gym since they opened a few years back, quality place for the price, plenty of well kept equipment. The sauna is great and included in the price which is a great touch. The staff are always great, I love my classes with Michael.

December 24, 2025
Unprompted review
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Reply from JD Gyms - Newcastle-Under-Lyme

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym

Great gym, fantastic resources for every type of fitness, I'm mostly cardio but trying to get into weight lifting, Micheal one of the employees was an amazing help in assisting me into that change

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

Very good experience at the gym

I feel very comfortable when visiting the gym and I don’t feel judged by the other members. All the staff are very friendly and helpful, especially Michael as he pushes me to do better during our weekly training sessions.

December 23, 2025
Unprompted review
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Reply from JD Gyms - Newcastle-Under-Lyme

Hi there - Thank you for taking the time to leave a review, we are really pleased to see it is 5 stars and see your positive comments!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

This is a great gym with great…

This is a great gym with great facilities. would love to see a hack squat machine and hammer strength equipment though.
Big shout out to PT Saaim. Always on the gym floor and helps his clients reach their goals quickly.

December 23, 2025
Unprompted review
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Reply from JD Gyms - Newcastle-Under-Lyme

Hi there - Thank you for taking the time to leave a review, we are really pleased to see it is 5 stars and see your positive comments!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Clean with lots of good equipment

Clean with lots of good equipment. Lots of space and the sauna is nice. Not too expensive. Staff are helpful and friendly - special mention to Michael who has always been super friendly.

December 23, 2025
Unprompted review
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Reply from JD Gyms - Newcastle-Under-Lyme

Hi - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars and the positive feedback for our staff!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Nice clean gym with great facilities

Nice clean gym with great facilities. Good staff esp Saaim who was very welcoming and lovely to talk to . Very helpful with any questions i had as a beginner at the gym and always checking up on me👍🏽

December 20, 2025
Unprompted review
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Reply from JD Gyms - Newcastle-Under-Lyme

Hi there - Thank you for taking the time to leave a review, we are really pleased to see it is 5 stars and see your positive comments!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

amazing gym equipment ,always staff…

amazing gym equipment ,always staff around to help and always clean. since saaim has joined the gym, he’s always on the gym floor, helping members out and cleaning as much as possible.

December 18, 2025
Unprompted review
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Reply from JD Gyms - Newcastle-Under-Lyme

Hi - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars and the positive feedback for our staff!
Thanks, The JD Gyms Team 💚

Rated 4 out of 5 stars

the gym is a great environment with…

the gym is a great environment with lovely staff and lots of members that get along with each other, saaim made my experiences better as he is a great guy and smashing personal traine.

December 18, 2025
Unprompted review
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Reply from JD Gyms - Newcastle-Under-Lyme

Hi there - Thank you for your feedback!
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

I mainly joined this gym for the free…

I mainly joined this gym for the free weight section. Saaim was great when it came to giving me a quick induction and helping me with my form.

December 17, 2025
Unprompted review
JD Gyms - Newcastle-Under-Lyme logo

Reply from JD Gyms - Newcastle-Under-Lyme

Hi - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars and the positive feedback for our staff!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Great experience

Great gym, Saaim Rajwani was a great PT. Big fan of this gym

December 9, 2025
Unprompted review
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Reply from JD Gyms - Newcastle-Under-Lyme

Hi - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars and the positive feedback for our staff!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym, better PT

Had nothing but great experiences training with Saaim, one of the personal trainers here. Anyone just getting into the gym will be more than happy, money well spent!

December 18, 2025
Unprompted review
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Reply from JD Gyms - Newcastle-Under-Lyme

Hi - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars and the positive feedback for our staff!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Fantastic gym

Fantastic gym, really good equipment and open 24 hours. All the staff are really friendly and always bring good energy to the classes. Can be busy but understandable with it being one of, if not the best gym in the area by far.

December 3, 2025
Unprompted review
JD Gyms - Newcastle-Under-Lyme logo

Reply from JD Gyms - Newcastle-Under-Lyme

Hello! We appreciate you taking the time to leave us a review. We're happy to hear that you're enjoying our gym and its atmosphere.
The JD Gyms Team 💚

Rated 1 out of 5 stars

JD Gyms.. very poor gym experience

They need to sort out the air conditioning.. took a thermometer in to gym left it there for 3 days.. wish I could add pictures.. it was 7 degrees fahrenheit in the gym.. the air conditioning just blows very cold air in and in the summer blows warm air around.. never worked right.. recent price increase nothing as changed for the good of the gym.. they just come back with its working fine.. members complaine to staff they just say nothing can be done as its operated from main office.. doesn't deserve one star..

November 24, 2025
Unprompted review
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Reply from JD Gyms - Newcastle-Under-Lyme

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Well done Dan

I’ve been a member at JD Gym for about 1 year, and I’ve noticed a huge positive difference since Dan joined the team. Before, the gym was often untidy, with weights frequently left scattered across the floor. Since Dan started, the place has become much more organised and welcoming.

He is extremely hardworking and proactive the moment he spots a weight out of place, he’s straight over to put it back on the rack. His attention to detail and commitment to maintaining a clean and safe workout environment are truly impressive. It’s clear he takes great pride in his work, and it shows every day.

Dan’s work ethic and dedication have made a real difference to the overall gym experience. He deserves recognition for the effort he puts in and the high standards he maintains.

October 21, 2025
Unprompted review
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Reply from JD Gyms - Newcastle-Under-Lyme

Hi - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars and the positive feedback for Dan at Newcastle-Under-Lyme!
Thanks, The JD Gyms Team 💚

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