I've been going to JD gyms for around 3 months now and I haven't got a complaint to give them as of yet. All the staff are really polite and all the equipment is top of the range so no set backs whils... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Thanks to my brother and Mike at JD Gyms Oldbury, I was able to get in a session while in Birmingham visiting family. Good size gym on two levels. Well equipped with a modern feel. Cardio and free wei... See more
Company replied
You have all the machines/weights that I need. The atmosphere is good and the gym is reasonably clean. The only thing I wanted to complain about is you guys turning off the air conditioning at night i... See more
Company replied
Do not join this gym, it’s impossible to cancel. They continue to take payments and won’t process cancellations so that they can continue taking payment. They also send threats to not cancel Di... See more
Company replied
Company details
About JD Gyms - Oldbury
Written by the company
Contact info
Birchley Island, B69 4RJ, Oldbury, England, United Kingdom
- 0121 227 3473
4.1
Great
129 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience and great gym
I've been going to JD gyms for around 3 months now and I haven't got a complaint to give them as of yet. All the staff are really polite and all the equipment is top of the range so no set backs whilst working out. All the facilities are clean and the vending machines are great and staked with everything you need from starting your workout to finishing.
May 1, 2026
Unprompted review
Reply from JD Gyms - Oldbury
Hi there – Thank you for taking the time to leave such a fantastic review, we’re thrilled to see your feedback ⭐
It’s great to hear you’ve had such a positive experience since joining, especially that you’ve found the team polite and the equipment top of the range – that’s exactly what we aim to provide 🙌
We’re also really pleased to hear you’re happy with the cleanliness and facilities, and that the vending machines are keeping you fuelled before and after your workouts 💪
Thanks again for your kind words, and keep up the great work!
The JD Gyms Team 💚
You have all the machines/weights that…
You have all the machines/weights that I need. The atmosphere is good and the gym is reasonably clean. The only thing I wanted to complain about is you guys turning off the air conditioning at night in the summer months when people like me still wish to train at night comfortably. Also, allow me to get into the gym more than once for the day. Eg, if I forget my phone in the car after going into the gym, I can’t get back in for the day. It’s happened before and it’s annoying.
March 16, 2026
Reply from JD Gyms - Oldbury
Hi – It's great to hear our equipment suits your needs, and you enjoy the gym's atmosphere. If you come back a second time in the same day, please press the green button near the entrance and a member of the team can assist you further. We appreciate your feedback and will take it into consideration as we continue to improve our facilities.
The JD Gyms Team 💚
Gym is ok
Gym is ok, but does get crowded a shame I cancelled my membership as JD gyms should in my opinion protect the business potential thefts even if it's not on site, Ie just Curstiosy emails about leaving bikes opposite gym in bike rack, trained there for an hour last week ( life is good) came out to my £2500 legal e-bike being stolen, reported to police no CCTV footage and police also mentioned this has happened before there. I suggest to protect the reputation of the business you just send out Curstiosy emails about bike thieves in the area or just put notices on the entrance warning about bike racks being a potential target for thefts I had 2 locks on the bike and it still got robbed
February 16, 2026
Unprompted review
Reply from JD Gyms - Oldbury
Hello – Thanks for taking the time to leave this review. We’re sorry to hear about your experience, as we understand how frustrating and upsetting this situation must have been. While the bike racks near our gyms are used at members’ own risk, we do appreciate your suggestions. Thank you for sharing your feedback.
The JD Gyms Team 💚
Brill gym and the staff r great
Brill gym and the staff r great
My best mate (to be my pt ). She is a proper professional
January 22, 2026
Unprompted review
Reply from JD Gyms - Oldbury
Hello - We're happy to hear that you enjoyed your experience at our gym! We appreciate your positive feedback regarding our staff. Thanks! The JD Gyms Team 💚
Access and equipment issues
QR code sign in system has not worked on multiple occasions. Broken or worn equipment (i.e. cable machines, chest press and peck deck were all uneven, unsteady and/or wobbly). No disabled toilet or changing access.
January 5, 2026
Reply from JD Gyms - Oldbury
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚
Great gym!!
December 23, 2025
Unprompted review
Reply from JD Gyms - Oldbury
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
5* gym
The gym is clean and hygienic and has the best quality and quantity of machines and the staff are so welcoming and supportive.
October 11, 2025
Unprompted review
Reply from JD Gyms - Oldbury
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Great gym cant complain nothing wrong…
Great gym cant complain nothing wrong staff friendly and approachable and all machines that one can need
July 15, 2025
Unprompted review
Reply from JD Gyms - Oldbury
Hi there Aamir - Thank you for taking the time to leave this review, we are really pleased to see it is 5 stars and see your positive comment!
Thanks, The JD Gyms Team 💚
Great staff
June 4, 2025
Unprompted review
Reply from JD Gyms - Oldbury
Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚
Reply from JD Gyms - Oldbury
Hi Ashleigh - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym!
Best wishes, The JD Gyms Team 💚
Reply from JD Gyms - Oldbury
Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚
Reply from JD Gyms - Oldbury
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Great customer service and good quality…
Great customer service and good quality equipment
Workers name was John real good guy
May 8, 2025
Unprompted review
Reply from JD Gyms - Oldbury
Hi - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym!
Best wishes, The JD Gyms Team 💚
Unfriendly and lazy gym staff
I went to join the gym at today 8May 2025. At around 11AM this morning. Gym staff was a male with ginger beard. I don’t want to mention his name. I asked if he could show me around so I know what’s available for equipments . He was so unfriendly and unwilling to show me around. It’s a shame. He couldn’t even show me the second floor I have to figure out myself. What a shame
May 8, 2025
Unprompted review
Do not join this gym
Do not join this gym, it’s impossible to cancel. They continue to take payments and won’t process cancellations so that they can continue taking payment. They also send threats to not cancel Direct Debit.
Peak time is it impossible to get any equipment.
The lighting is aggressive and distracting.
Not to mention unflattering for anyone with one feeling insecure.
Many pieces of equipment out of order.
February 3, 2025
Unprompted review
Reply from JD Gyms - Oldbury
Hi there
So long as you've submitted your cancellation request using our contact form, someone will process that and confirm via email for you. That's all you need to do:
https://www.jdgyms.co.uk/general-enquiries-form/
Best wishes
The JD Gyms Team
I like your gym but i have had already…
I like your gym but i have had already two unfair parking fines because of the fraudulent and dishonest company you use as a car park called Premier park as you can see in their reviews, they are an scam company when you appeal they do not answer and blame was your fault to charge you more and bully you to take you to court. I will change location but you should be aware.
October 18, 2024
Unprompted review
Reply from JD Gyms - Oldbury
Hi there
Thanks for taking the time to leave this review, we are sorry to see this is 1 star. We always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.
Information regarding parking at any of our clubs is available on the home page of the club, on the JD Gyms website. There is also signage in the gym, to make members aware of the parking procedures.
There are certain gyms we have an affiliation with, but this is very few. If a fine is received at the gym, then we would suggest emailing the gym directly at oldbury@jdgyms.co.uk for further assistance.
Best wishes
The JD Gyms Team
My bar code is not working in any gym .
My bar code is not working in any gym .
Inconvenience
October 6, 2024
Reply from JD Gyms - Oldbury
Hi there
Thank you for your feedback
We understand your frustration with the barcode not working at any gym. We apologise for the inconvenience this has caused.
We are committed to providing a seamless experience for our members, and we are working to resolve this issue as quickly as possible.
Best wishes
The JD Gyms Team
Staff not good in Oldbury gym
September 8, 2024
Reply from JD Gyms - Oldbury
Hi there
Thanks for taking the time to leave us some feedback.
It's not good to hear that you didn't feel particularly welcomed by our team. We'll certainly raise this with the Oldbury Manager. Or if you would like to reach out to them, you can do so by emailing oldbury@jdgyms.co.uk
Best wishes
The JD Gyms Team
We are first day in gym..but my pin…
We are first day in gym..but my gym pin number are not scan your gym..
July 19, 2024
Reply from JD Gyms - Oldbury
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
To gain access to the gym, you just need to download the JD Gyms app and scan in with the QR code.
Best wishes
The JD Gyms Team
Great equipment and friendly staff
Great equipment and friendly staff
Amazing classes by Kayleigh , who pushes you and give great advice in classes and is friendly to all
Sams bootcamp classes are brutal but great with always a great turnout
Would really like to see more ab classes on of an evening
Toilets need regular checks and cleaning and soap dispensers can be empty for days at a time - though this can be easily sorted😉
July 27, 2024
Unprompted review
Reply from JD Gyms - Oldbury
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.