JD Gyms - Oldbury Reviews 

131
TrustScore 4 out of 5

3.8

Birchley Island, B69 4RJ Oldbury, England, GB


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Rated 1 out of 5 stars

I AM VERY MUCH DISAPPOINTED I SENT LOT OF E MAILS TO RESOLVE MY ISSUES TO ACCESS THE GYM EVEN I PAID AND MY DIRECT DEBIT IS BEEN GOING AND FROM LAST 2 MONTHS THEY DID NOT RESPONDED AND RIVERT FOR MY E... See more

Company replied

Rated 4 out of 5 stars

Great gym but the amount of complaints you must get about the air conditioning barely blowing anything out is frustrating I'm a multi member and this is my nearest gym and noticed this is the only jd... See more

Company replied

Rated 4 out of 5 stars

Thanks to my brother and Mike at JD Gyms Oldbury, I was able to get in a session while in Birmingham visiting family. Good size gym on two levels. Well equipped with a modern feel. Cardio and free wei... See more

Company replied

Rated 5 out of 5 stars

I've been going to JD gyms for around 3 months now and I haven't got a complaint to give them as of yet. All the staff are really polite and all the equipment is top of the range so no set backs whils... See more

Company replied


Company details

  1. Gym

About JD Gyms - Oldbury

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Birchley Island, B69 4RJ, Oldbury, England, United Kingdom

  • 0121 227 3473

3.8

Great

TrustScore 4 out of 5

131 reviews

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3.8

All reviews

(131)

4,533 reviews in the last 12 months

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Rated 5 out of 5 stars

I come to this JD Gyms every now and…

I come to this JD Gyms every now and then and it is by far the best gym within the price range.The equipment is top notch and the leg machines are more than impressive.

The lighting is a nice tone that makes you feel like your in a nightclub and make your feel motivated to train hard.

There's more than enough equipment here so you won't be waiting.

This gym is Great,trust me you will not be disappointed.

March 26, 2024
Unprompted review
JD Gyms - Oldbury logo

Reply from JD Gyms - Oldbury

Hi there

Thank you for leaving a 5 star review! It's great to hear you're enjoying the facilities our Oldbury gym, we will be sure to pass this onto the team!

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Staff are very friendly amd helpful

Staff are very friendly amd helpful, the equipment is adequate to all my requirements. Gym goers are understanding of personal space which allows social respect and courtesy.

March 24, 2024
Unprompted review
JD Gyms - Oldbury logo

Reply from JD Gyms - Oldbury

Hi there

Thank you for leaving a 5 star review! It's great to hear you're enjoying using the facilities at our Oldbury gym, we will be sure to pass this onto the team!

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

I recently visited JD Gym in oldbury…

I recently visited JD Gym in oldbury and was thoroughly impressed by the impeccable cleanliness and the professionalism of Adam, the manager. Having observed Adam’s personal growth since his time at the West Brom gym, I can confidently say that he embodies the qualities of an excellent general manager.

The cleanliness of the gym was exceptional, with equipment sanitized regularly, and the facilities well-maintained. This aspect significantly contributed to a comfortable and hygienic workout environment.

Adam’s professionalism was evident in every interaction. He exuded confidence, knowledge, and a genuine passion for providing top-notch service to members. His dedication to his role as a manager was palpable, and it’s evident that he has invested time and effort into his personal development.

March 23, 2024
Unprompted review
JD Gyms - Oldbury logo

Reply from JD Gyms - Oldbury

Hi there

Thank you for leaving a 5 star review! It's great to hear you're enjoying using the facilities at our Oldbury gym, we will be sure to pass this onto Adam and the team!

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Great time good workout

Great time good workout

March 15, 2024
Unprompted review
JD Gyms - Oldbury logo

Reply from JD Gyms - Oldbury

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Really enjoy training at this gym

Really enjoy training at this gym. Very clean and good vibe. Staff are really friendly and helpful!

March 20, 2024
Unprompted review
JD Gyms - Oldbury logo

Reply from JD Gyms - Oldbury

Hi Noah

Thanks for taking time to leave us your review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪

Best wishes
The JD Gyms Team💚

Rated 5 out of 5 stars

An amazing gym

An amazing gym. Always clean with a great atmosphere. A special shoutout to Aj whos always really polite and has excellent customer service. I always see him around the gym cleaning and helping people out. He's always laughing with the employees or the members and makes the community there so much better.

March 15, 2024
Unprompted review
JD Gyms - Oldbury logo

Reply from JD Gyms - Oldbury

Hi there

Thank you for leaving a 5 star review! It's great to hear your enjoying using the facilities! We will be sure to pass this onto AJ!

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym

A very clean gym with really approachable staff willing to help. Overall great experience and really pleasant workout

March 2, 2024
Unprompted review
JD Gyms - Oldbury logo

Reply from JD Gyms - Oldbury

Hi there

Thanks so much for the 5 star review! Glad to hear that you are enjoying the gym, keep up the great work!!  

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

I am deeply disturbed by the treatment…

I am deeply disturbed by the treatment I experienced at Oldbury JD Gyms on Sunday, February 11th, at approximately 6:00 PM. Upon entering the gym, seeking solace from personal challenges, I was met with hostility and intimidation by a personal trainer Ahmed Ali.

Despite having my hands adequately wrapped in boxing wraps, I was aggressively confronted by the trainer, who insisted I wear gloves while using the boxing bags. Despite explaining that my gloves were torn and left upstairs, I was met with dismissiveness and immediate demands for compliance, under threat of a warning to abandon my multi-gym membership and fearmongering about closing down my membership, as well as managerial involvement.

The behavior exhibited by this PT was alarming, resorting to fearmongering tactics by insinuating potential disease transmission, despite my hands being securely protected and wrapped. His repeated confrontations left me feeling belittled and intimidated, as he abused his authority in an attempt to assert control over me.

Furthermore, the PT claimed the manager was unavailable and uninterested in intervening, leaving the situation unresolved. This lack of concern compounded my distress, particularly as I was already grappling with severe anxiety and heartbreak.

As someone who relies on boxing as a sanctuary for confidence and stress relief, this encounter shattered that refuge, leaving me feeling vulnerable and shattered. As both a resident and employee of Sandwell Council, I am dismayed by the example set by this PT, especially considering the diversity of our community and the values of compassion and empathy we should uphold.

Such bullying and mistreatment have no place in a gym environment meant for personal growth and empowerment. The PT's actions not only tainted my gym experience but also worsened my emotional turmoil, leading to a breakdown afterward.

I urge JD Gyms management to thoroughly investigate this incident and take decisive action to prevent such behavior from recurring. No individual should be made to feel as small and helpless as I did that day, especially in a space meant for self-improvement and healing.

February 11, 2024
Unprompted review
JD Gyms - Oldbury logo

Reply from JD Gyms - Oldbury

Hi there

Thank you for taking the time to leave this review and explain your recent experience.

We would recommend sending the same email to the General Manager of your club to allow them to investigate the situation. They will be able to keep you updated.

The email address is oldbury@jdgyms.co.uk

We hope this is helpful.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Aj is the best pt and the gym Is very…

Aj is the best pt and the gym Is very clean.👍👍👍

February 9, 2024
Unprompted review
JD Gyms - Oldbury logo

Reply from JD Gyms - Oldbury

Hi there

Thank you for taking the time to leave us a review!

It's great to hear you’re enjoying using the facilities at our gym! We hope you continue to enjoy your fitness journey with us 💪

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Good gym and great staff

February 7, 2024
Unprompted review
JD Gyms - Oldbury logo

Reply from JD Gyms - Oldbury

Hi there

Thank you for taking the time to leave us a review!

It's great to hear you’re enjoying using the facilities at our gym! We hope you continue to enjoy your fitness journey with us 💪

Best wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

Shocking customer service.

Shocking customer service.
After 1.5 months notice to leave the gym, I have had a confirmation that my membership will be cancelled.
No payment taken the following month so all seemed ok.
2 months after cancellation, all of the sudden the direct debit was reinstated and they charged me a month worth of membership. Once contacted, they blantently told me there won't refund me and I should contact my bank.
Shocking customer service after being a JD member since they virtually opened.

February 7, 2024
Unprompted review
JD Gyms - Oldbury logo

Reply from JD Gyms - Oldbury

Hi there

We are very sorry to read this.

Please could you raise a ticket with our Customer Service Team using the link below and they will investigate this for you.
https://help.jdgyms.co.uk/support/tickets/new

Apologies once again for any inconvenience caused.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Great gym

Great gym, friendly staff

January 31, 2024
Unprompted review
JD Gyms - Oldbury logo

Reply from JD Gyms - Oldbury

Hi there

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

nice gym

good equipment, clean gym

January 9, 2024
JD Gyms - Oldbury logo

Reply from JD Gyms - Oldbury

Hi there

Wow, we're so pleased to hear you love our gym as much as we do!

Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,
The JD Gyms Team 💚

Rated 5 out of 5 stars

My friend wanted to train with me but…

My friend wanted to train with me but wasn’t a member so I called the gym and spoke to AJ who was extremely helpful and was able to arrange that my friend could come and do a session with me 👍🏾

January 9, 2024
Unprompted review
JD Gyms - Oldbury logo

Reply from JD Gyms - Oldbury

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 5 out of 5 stars

Would Recommend

Environment pleasant and clean. Would definitely recommend. AJ was really helpful too!

December 14, 2023
Unprompted review
JD Gyms - Oldbury logo

Reply from JD Gyms - Oldbury

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes
The JD Gyms Team 💚

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