JD Gyms - Preston Reviews 

354
TrustScore 4 out of 5

4.2

Port Way, Tustin Court, PR2 2YQ Preston, Ashton-on-Ribble, GB


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Rated 5 out of 5 stars

The best gym in Preston, management staff are polite and exceptionally helpful. If anyone's looking for a gym for beginners or thinking of changing from their current gym, then come to JD Preston 5 st... See more

Rated 5 out of 5 stars

Wow 🤩 new manager Chris made a huge impression today , fantastic team player , looks like he is going to be customer focused. .Due to holidays ,illness and some of the team changing roles or leaving... See more

Company replied

Rated 2 out of 5 stars

Been going to JD for a few years now and it’s really gone downhill. Old tired equipment that really needs updating. For the price of the membership and the amount of people that go, Money should be g... See more

Company replied

Rated 3 out of 5 stars

Good gym with decent equipment. Unfortunately on many occasions both early day and evening time varying times not the same to be honest, but extremely busy just feels like the gym is over subscribed.... See more

Company replied


Company details

  1. Gym

About JD Gyms - Preston

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Port Way, Tustin Court, PR2 2YQ, Preston, Ashton-on-Ribble, United Kingdom

  • 1772282976

4.2

Great

TrustScore 4 out of 5

354 reviews

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4.2

All reviews

(354)

4,429 reviews in the last 12 months

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Rated 5 out of 5 stars

clean , 24 hours,equipment A+

clean , great equipment. facility's appropriate
24 hour access is a bonus

April 26, 2024
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,
The JD Gyms Team 💚

Rated 5 out of 5 stars

So far so good

So far so good, my experience at the gym has been good.

April 23, 2024
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,
The JD Gyms Team 💚

Rated 2 out of 5 stars

Equipment is cheap and not maintained…

Equipment is cheap and not maintained well

April 25, 2024
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

I love going

I love going. It’s clean. It’s modern. It’s got very helpful staff and I’m never disappointed

April 14, 2024
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Reply from JD Gyms - Preston

Hi there

Thank you for leaving us a review, we are thrilled to see the 5 stars and love to hear that you are enjoying your gym experience with us ⭐

Best wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

hostile and security are racist.

hostile and security are racist.

March 31, 2024
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Reply from JD Gyms - Preston

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this. If you feel that any of our staff have acted in a way that should offend you then please report this to the General Manager for them to investigate. you can email them on preston@jdgyms.co.uk

All feedback is important as it helps us to keep improving!

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Really enjoying JD

Really enjoying JD, staff are friendly and helpful. The classes are great and the gym has all the equipment I need.
What more can I ask? 🙂

March 27, 2024
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi there

Thank you for the fabulous review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪

Keep up the great work 💚

Rated 5 out of 5 stars

Excellent

Friendly, Informative staff
Good atmosphere
Really enjoyed my trial visit - hence why I joined up on a monthly basis

March 27, 2024
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi there

Thank you for the fabulous review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪

Keep up the great work 💚

Rated 5 out of 5 stars

Best place to invest time

Best place to invest time. Gym is perfect and has plenty of workout machine’s. Best and accessible for everyone around Preston.

March 26, 2024
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi there

Thank you for the fabulous review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪

Keep up the great work 💚

Rated 3 out of 5 stars

Generally this is a good gym.. BUT…

Generally this is a good gym - gets very busy but there is plenty of equipment so I’ve never had to wait to access a machine. Staff are lovely.
BUT… the gym really smells bad! Perhaps inevitable when busy but surely something could be done. This eve was particularly bad.. I nearly left early it was so bad.

April 2, 2024
Unprompted review
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Reply from JD Gyms - Preston

Hi Andrea

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

Very good gym

Very good gym, clean and tidy. Staff are always helpful.

Busy gym so could do with a lot more equipment/machines

March 30, 2024
Unprompted review
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi there

Thank you for leaving us a review, we love to hear that you are enjoying your gym experience with us ⭐

We appreciate your feedback and will use this to help us improve our service in the future.

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

A well priced gym

A well priced gym, a good selection of classes, led by good instructors. Plenty of equipment to use and all areas very clean and tidy. Seila is an asset to this gym, hardworking and always helpful and pleasant. All staff are helpful and it is easy to find someone to speak to if needed. Plenty of on site safe parking available. Well done to the cleaning team, staff and instructors.

March 25, 2024
Unprompted review
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi there

Thank you for the fabulous review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪

Keep up the great work 💚

Rated 5 out of 5 stars

Great experience

Great experience

March 19, 2024
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Reply from JD Gyms - Preston

Hi there

Thank you for leaving a 5 star review! It's great to hear you're enjoying using the facilities at our Preston gym, we will be sure to pass this onto the team!

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

Too busy of a gym

Too busy of a gym, no parking, still yet to receive confirmation that they have cancelled my membership. Just a joke really.

February 25, 2024
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Reply from JD Gyms - Preston

Hi there

Thank you for your review.

So long as you've submitted your cancellation request using our contact form, someone will process that and confirm via email for you. That's all you need to do:

https://help.jdgyms.co.uk/support/tickets/new

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Really helpful JD people

Really helpful JD people, great kit, good sauna...

March 5, 2024
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi there

Thank you for leaving a 5 star review! It's great to hear your enjoying using the facilities! We will be sure to pass this onto the team!

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi there

Thanks so much for the 5 star review! Glad to hear that you are enjoying the gym, keep up the great work!!  

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

I have just changed gyms

I have just changed gyms. I love this one. Really friendly. Good equipment. Very happy

February 21, 2024
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi there

Thanks for taking the time to leave us this wonderful 5star review!

We are thrilled to hear that you are enjoying the gym, keep up the great work 👍 

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Friendly staff

Friendly staff, clean gym and good equipment

February 16, 2024
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi there

Thanks for taking the time to leave us this wonderful 5star review!

We are thrilled to hear that you are enjoying the gym, keep up the great work 👍 

Best wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

Green button pressed several times no t

Having trained for more than 40 years this is the first gym that wont let you reenter should you leave something in the cat or have an emergency to attend to at home. Having completed half my workout i had to go home for an hour or so upon returning i couldnt gain access. I could understand this protocol if it were during busy periods but this all took place between 12 midnight and 6 am, at one point i was the only person in the gym.
Of course noone is interested at that time of day so i had no option but to return home. Not exactly sure what the problem is during these hours. In the past i had left a wallet in the gym but of course couldnt gain access so it was left in the hands of the few members in the gyn around 1am in the morning. Got wallet back but not the cash. Of course they could tell from the camera that no one had removed the cash before being on camera. The equipment is mostly good but there are signd of neglect with some items even though the gym hasnt been open long

February 18, 2024
Unprompted review
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi there

Thank you for taking the time to leave us a review.

If you come back a second time in the same day, please press the green buzzer button near the gates and someone will let you in. The app does only grant entry once per day, but you're welcome to come back as many times as you like, we'll just need to let you in.  

If that’s something you do regularly, please speak to the Manager next time you visit, and they can help or drop your gym an email if you can’t see a Manager to speak to - preston@jdgyms.co.uk

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

Very friendly and helpful staff and…

Very friendly and helpful staff and well equiped weight training room. Clean and tidy rooms. I only joined a week ago so I haven’t tried the classes yet.

January 31, 2024
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi there

Thanks for the 5star review! Glad to hear that you are enjoying the gym, keep up the great work 👍   

Best wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

Awful gym

Not the gym to go to if your over 30 mostly kids and young posers hogging the machines and if your into getting fit cardiologically I wouldnt bother trying to get a machine. Not a pleasant and friendly enviroment.

January 31, 2024
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi there

Thank you for taking the time to leave us a review.

We are sorry you didn't enjoy your experience when you visited our Preston Gym. Our gyms do get busy at peak times. It might be worth visiting when it's less busy or trying a class to get a good feel for things and what works best for you.

We hope this helps.

Best wishes
The JD Gyms Team

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