Been going to JD for a few years now and it’s really gone downhill. Old tired equipment that really needs updating. For the price of the membership and the amount of people that go, Money should be g... See more
Company replied
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Wow 🤩 new manager Chris made a huge impression today , fantastic team player , looks like he is going to be customer focused. .Due to holidays ,illness and some of the team changing roles or leaving... See more
Company replied
A really good Gym layout, im an early bird so having the locker rooms open at 5am is spot on and in the last 12 months ive completely transformed my body and mind in this place 👌
Company replied
Good gym with decent equipment. Unfortunately on many occasions both early day and evening time varying times not the same to be honest, but extremely busy just feels like the gym is over subscribed.... See more
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Company details
About JD Gyms - Preston
Written by the company
Contact info
Port Way, Tustin Court, PR2 2YQ, Preston, Ashton-on-Ribble, United Kingdom
- 1772282976
4.2
Great
354 reviews
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Everything is clean and the environment…
Everything is clean and the environment is nice and friendly
August 1, 2024
Reply from JD Gyms - Preston
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars!
We aim to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It's great to hear you enjoy using the gym overall! Our team at Preston will be over the moon with your comments.
Thanks, The JD Gyms Team 💚
Reply from JD Gyms - Preston
Hi Sara, thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym, we really do try to pride ourselves on our service and standards! We hope you continue to enjoy your fitness journey with us 💪 Best wishes. The JD Gyms Team 💚
Great gym mabey few more equipment for…
Great gym mabey few more equipment for warm uo streching resistance bands ect nothing major but would help with peoples pull up variants also flex and mobility
July 26, 2024
Reply from JD Gyms - Preston
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Oversubscribed
Oversubscribed. Couldn't get on anything. Requested to cancel with a refund and haven't had any communication from JD.
July 22, 2024
Reply from JD Gyms - Preston
Hi there
Thank you for taking the time to leave your review.
We are very sorry to hear of your experience. Our Customer Service Team are experiencing a higher than usual number of enquiries at present, this has meant that the response time is longer than we'd like. We understand that this can be very frustrating for you and would like to assure you that we are working hard in the background to correct this.
Once again, please accept our apologies for the inconvenience this is causing you.
Best wishes
The JD Gyms Team
Not truly 24hours
I have received this request to review the gym a week after I tried to cancel my membership. Unfortunately, this isn’t a quick or easy process, a form needs to be filled in online and then you have to wait for a staff member to contact you which still hasn’t happened and the cancellation hasn’t yet gone through.
Not all facilities are 24 hours; the studio is locked after 9:15-9:30 during the week and 8pm at weekends (and can’t be used until after the classes have finished) and there isn’t much alternative floor space without this facility.
The changing rooms are also shut at 10pm through the week and 8pm at weekends. Outside of these hours there is one toilet available between both sexes and i have never found this to be clean.
June 30, 2024
Good clean gym with good machines
Good clean gym with good machines. As a new gym goer though it was very daunting with no personal touch and no visble member of staff. At 1pm the place was already feeling very busy so I can’t imagine how busy it’s going to feel at peak time. Regarding classes they’re all listed in the app, although having managed to find a member of staff and ask them how to book onto the classes they told me you just turn up to the classes but sometimes what’s listed on the app may not always go ahead as it’s down to if they can get someone to cover the class.
Overall if you want an affordable gym to go to then this gym meets the requirements.
July 8, 2024
Reply from JD Gyms - Preston
Hi there
Thanks for the 3 star review and comments. 😀 Your feedback really helps us improve our member experience!
Best Wishes,
The JD Gyms Team 💚
Hard working and dedicated PT Kieran…
Hard working and dedicated PT Kieran was on hand to offer some friendly advice when he seen I was struggling.
Definitely highly dedicated to his work with an excellent work ethic, couldn’t recommend him or the gym more.
June 3, 2024
Unprompted review
Reply from JD Gyms - Preston
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
It's flexible payments,if circumstances…
It's flexible payments,if circumstances life change I can stop for some time , and back again and no fussy membership pay.
Just bathroom could be open longer late night up too 11pm.
June 24, 2024
Reply from JD Gyms - Preston
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Reply from JD Gyms - Preston
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Joined this week and have been really…
Joined this week and have been really impressed with the gym, equipment, location and staff members. Really enjoying being back at the gym
July 2, 2024
Reply from JD Gyms - Preston
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Reply from JD Gyms - Preston
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Reply from JD Gyms - Preston
Hi there
Thank you for leaving a review! It's great to hear you’re enjoying the facilities and classes at our gym! We hope you continue to enjoy your fitness journey with us 💪
Best wishes
The JD Gyms Team 💚
The gym is great
The gym is great! But no access to changing and shower/washing facilities after a certain time is a bit poor
June 1, 2024
Reply from JD Gyms - Preston
Hello! Thanks for leaving us some feedback, we appreciate it.
We are a 24-hour gym in Preston, but due to there being less staff on duty throughout the night, areas which are not covered by CCTV are closed t for the safety of our members (i.e. the main changing rooms and saunas).
We do however leave the accessible changing room open at all times, as well as there being lockers for you to use. If you need to get changed or grab a shower during the night, that option is there for you and you'll have complete privacy in there.
Hope this helps!
The JD Gyms Team 💚
It’s a JD gym
It’s JD gym, it’s busy at peak times but more than enough space and equipment to do your workout, friendly staff, big changing rooms and open 24:7, better than most gyms at £25 quid
May 12, 2024
Reply from JD Gyms - Preston
Hi there
Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
Best wishes
The JD Gyms Team 💚
Customer service non existent
Customer service non existent. I have been waiting two weeks on a cancellation request, no number to call customer services. You can only contact them through an online form and they don’t respond.
May 17, 2024
Unprompted review
Reply from JD Gyms - Preston
Hi there
Thank you for taking the time to leave us a review, all feedback is always welcome as we are continually striving to improve our service.
When cancelling your membership, we ask kindly that you fill in a cancellation form. The link for this is on our website but I have also included below for your convenience. https://www.jdgyms.co.uk/general-enquiries-form/ Once this has been submitted, our team will check the details of your membership and process the cancellation for you.
We do ask for 30 days' notice to ensure our team have time to process everything and that your exit from JD gyms is a swift, efficient process. If this hasn't been the case, please reply to the email they have sent you and our team will endeavor to assist you in anyway possible.
Best wishes
The JD Gyms Team
Poopoo
Only 1 pec Dec in the whole gym. The WiFi hardly ever works. I can never get signal in the gym so I basically have no phone while I workout!
April 26, 2024
Reply from JD Gyms - Preston
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
If you want a proper work out this…
If you want a proper work out this works, changing area at times are poor, would help if members could put their crap in the bins.
There are some good PT 's if you need extra care
May 4, 2024
Unprompted review
Reply from JD Gyms - Preston
Hi there
Wow! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
Reply from JD Gyms - Preston
Hi there
Wow! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
Reply from JD Gyms - Preston
Hi there
Wow! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
clean , 24 hours,equipment A+
clean , great equipment. facility's appropriate
24 hour access is a bonus
April 26, 2024
Reply from JD Gyms - Preston
Hi there
Wow! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
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