JD Gyms - Preston Reviews 

361
TrustScore 4 out of 5

4.2

Port Way, Tustin Court, PR2 2YQ Preston, Ashton-on-Ribble, GB


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Rated 1 out of 5 stars

This is the single worst gym ever (preston JD) - small - only 1 of each machine and overcrowded to the max. Honestly its cheap compared to total fitness but there is a sheer difference in standard. It... See more

Rated 5 out of 5 stars

I absolutely love the body combat classes, I’ve been going for about a year now and Eleanor and Olgas Monday, Wednesday Saturday and Sunday classes are phenomenal. High energy classes, really motivati... See more

Company replied

Rated 5 out of 5 stars

Good day 12.30 burn followed by Abs , taken by Jen ,the usual guy Dylan is away this week , chose a good coach willing to do Tuesday and Thursday .Dylan , is good so hard to think someone could keep... See more

Company replied

Rated 5 out of 5 stars

Wow 🤩 new manager Chris made a huge impression today , fantastic team player , looks like he is going to be customer focused. .Due to holidays ,illness and some of the team changing roles or leaving... See more

Company replied


Company details

  1. Gym

About JD Gyms - Preston

Written by the company

Membership Help

Find a Gym

Membership Help

Looking for a gym with incredible energy, state-of-the-art gym equipment and everything you need to achieve your fitness goals? At JD Gyms, our premium facilities are designed to help you train harder, feel better, and achieve more.

From expansive free-weights areas, industry-leading cardio machines, and dedicated functional fitness zones to luxury changing rooms, saunas and loads of fitness classes running every month*, we're here to help you get the most out of your workouts. Whether you're focused on weight loss, strength training, muscle building or overall fitness, our gyms have got you covered.

We've been raising the bar since 2014, redefining what people should expect from a gym membership, combining premium facilities with affordable prices to deliver an experience that stands out from the crowd. With over 100 gyms across the UK, we're one of the fastest-growing fitness brands, helping thousands of members stay motivated, build confidence and reach their goals every day.

It's time to stop settling for average gyms and workouts. Join a welcoming community of like-minded members at a gym near you, and enjoy access to top-tier equipment, unlimited fitness classes and flexible gym memberships.

You can find us by visiting www.jdgyms.co.uk *Facilities vary by club, see individual gym pages on our website for details.

Contact info

  • Port Way, Tustin Court, PR2 2YQ, Preston, Ashton-on-Ribble, United Kingdom

  • 1772282976

4.2

Great

TrustScore 4 out of 5

361 reviews

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4.2

All reviews

(361)

4,620 reviews in the last 12 months

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Rated 5 out of 5 stars

Really like this gym

Really like this gym, always plenty of equipment and the personal trainers are wonderful

September 9, 2024
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi there Luca. Thank you for taking the time to leave us a review - we absolutely love to hear this about any of our teams but I know the team at Preston will be loving this! As the team strive to make your experience with us the best it can be, so we are really pleased you're enjoying your JD Gyms experience. We will be sure to pass on your comments to the management team at Preston as they will be over the moon to hear this about their team! 💪 The JD Gyms Team 💚

Rated 4 out of 5 stars

Good gym

The scanner to enter is tempremental. Sometimes works and then it dosent scan the qr code. Other than that good gym.

September 7, 2024
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Reply from JD Gyms - Preston

Hi Fayaaz, thank you for the review, we love to see the 4stars for our Preston gym!
We appreciate your feedback and understand the frustration you've experienced with the scanner. We're committed to providing a smooth and enjoyable experience for all our members.

The hard work should be when you get on to the gym floor not trying to find the sweet spot for the QR code scanner.
If you continue to struggle there is a green button near the gates. Press that and it alerts a member of staff to your presence. Someone will come over to help.

Take care, The JD Gyms Team 💚

Rated 1 out of 5 stars

Gets way to busy

Gets way to busy.
Was 20.00 a month then was put up to 24.99 a month without notification

September 7, 2024
Unprompted review
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Reply from JD Gyms - Preston

Hi there

Thanks for taking the time to leave this review.

We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to expand and improve our facilities.

When we increased the price we contacted all members to give them notice. We are sorry to hear you didn't see this communication. It may have been directed into your junk mail by mistake. If you would like to speak to one of our advisors, they will be able to check this for you. You can reach them by raising a ticket following the link below:

https://www.jdgyms.co.uk/general-enquiries-form/

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Easy to use app

Easy to use app, location is good with plenty of parking and secure bike racks, Preston location

August 21, 2024
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Reply from JD Gyms - Preston

Wow! Thanks Jay for the 5star review and comments. It's really made our day 😀 Best Wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

A well efficient means of registration…

A well efficient means of registration at the JD Gym location.

August 16, 2024
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Reply from JD Gyms - Preston

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments!

Best Wishes
The JD Gyms Team 💚

Rated 2 out of 5 stars

Review

Found the gym and the changing rooms compact.

No temperature control to showers

Don't like the fact the gym is on 2 levels

No cover to drainage located in the shower cubicles which means other people's dirt flow through the shower cubicles which I think is very unhygienic

August 5, 2024
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Reply from JD Gyms - Preston

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 5 out of 5 stars

Everything is clean and the environment…

Everything is clean and the environment is nice and friendly

August 1, 2024
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Reply from JD Gyms - Preston

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars!
We aim to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It's great to hear you enjoy using the gym overall! Our team at Preston will be over the moon with your comments.
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Very clean and spacious

Very clean and spacious

August 3, 2024
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Reply from JD Gyms - Preston

Hi Sara, thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym, we really do try to pride ourselves on our service and standards! We hope you continue to enjoy your fitness journey with us 💪 Best wishes. The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym mabey few more equipment for…

Great gym mabey few more equipment for warm uo streching resistance bands ect nothing major but would help with peoples pull up variants also flex and mobility

July 26, 2024
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Reply from JD Gyms - Preston

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

Oversubscribed

Oversubscribed. Couldn't get on anything. Requested to cancel with a refund and haven't had any communication from JD.

July 22, 2024
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Reply from JD Gyms - Preston

Hi there

Thank you for taking the time to leave your review.

We are very sorry to hear of your experience. Our Customer Service Team are experiencing a higher than usual number of enquiries at present, this has meant that the response time is longer than we'd like. We understand that this can be very frustrating for you and would like to assure you that we are working hard in the background to correct this.

Once again, please accept our apologies for the inconvenience this is causing you.

Best wishes

The JD Gyms Team

Rated 1 out of 5 stars

Not truly 24hours

I have received this request to review the gym a week after I tried to cancel my membership. Unfortunately, this isn’t a quick or easy process, a form needs to be filled in online and then you have to wait for a staff member to contact you which still hasn’t happened and the cancellation hasn’t yet gone through.

Not all facilities are 24 hours; the studio is locked after 9:15-9:30 during the week and 8pm at weekends (and can’t be used until after the classes have finished) and there isn’t much alternative floor space without this facility.

The changing rooms are also shut at 10pm through the week and 8pm at weekends. Outside of these hours there is one toilet available between both sexes and i have never found this to be clean.

June 30, 2024
Rated 3 out of 5 stars

Good clean gym with good machines

Good clean gym with good machines. As a new gym goer though it was very daunting with no personal touch and no visble member of staff. At 1pm the place was already feeling very busy so I can’t imagine how busy it’s going to feel at peak time. Regarding classes they’re all listed in the app, although having managed to find a member of staff and ask them how to book onto the classes they told me you just turn up to the classes but sometimes what’s listed on the app may not always go ahead as it’s down to if they can get someone to cover the class.
Overall if you want an affordable gym to go to then this gym meets the requirements.

July 8, 2024
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Reply from JD Gyms - Preston

Hi there

Thanks for the 3 star review and comments. 😀 Your feedback really helps us improve our member experience!

Best Wishes,
The JD Gyms Team 💚

Rated 5 out of 5 stars

Hard working and dedicated PT Kieran…

Hard working and dedicated PT Kieran was on hand to offer some friendly advice when he seen I was struggling.
Definitely highly dedicated to his work with an excellent work ethic, couldn’t recommend him or the gym more.

June 3, 2024
Unprompted review
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

It's flexible payments,if circumstances…

It's flexible payments,if circumstances life change I can stop for some time , and back again and no fussy membership pay.
Just bathroom could be open longer late night up too 11pm.

June 24, 2024
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Reply from JD Gyms - Preston

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

good gym,good mechines

good gym,good mechines

July 4, 2024
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Joined this week and have been really…

Joined this week and have been really impressed with the gym, equipment, location and staff members. Really enjoying being back at the gym

July 2, 2024
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Reply from JD Gyms - Preston

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Fantastic

Very spacious, neat, friendly staff and very sound equipment.

June 26, 2024
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 4 out of 5 stars

Good class and good instructor

Good class and good instructor

June 21, 2024
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Reply from JD Gyms - Preston

Hi there

Thank you for leaving a review! It's great to hear you’re enjoying the facilities and classes at our gym! We hope you continue to enjoy your fitness journey with us 💪

Best wishes
The JD Gyms Team 💚

Rated 2 out of 5 stars

The gym is great

The gym is great! But no access to changing and shower/washing facilities after a certain time is a bit poor

June 1, 2024
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Reply from JD Gyms - Preston

Hello! Thanks for leaving us some feedback, we appreciate it.

We are a 24-hour gym in Preston, but due to there being less staff on duty throughout the night, areas which are not covered by CCTV are closed t for the safety of our members (i.e. the main changing rooms and saunas).

We do however leave the accessible changing room open at all times, as well as there being lockers for you to use. If you need to get changed or grab a shower during the night, that option is there for you and you'll have complete privacy in there.

Hope this helps!
The JD Gyms Team 💚

Rated 5 out of 5 stars

It’s a JD gym

It’s JD gym, it’s busy at peak times but more than enough space and equipment to do your workout, friendly staff, big changing rooms and open 24:7, better than most gyms at £25 quid

May 12, 2024
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Reply from JD Gyms - Preston

Hi there

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes
The JD Gyms Team 💚

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