This is the single worst gym ever (preston JD) - small - only 1 of each machine and overcrowded to the max. Honestly its cheap compared to total fitness but there is a sheer difference in standard. It... See more
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I absolutely love the body combat classes, I’ve been going for about a year now and Eleanor and Olgas Monday, Wednesday Saturday and Sunday classes are phenomenal. High energy classes, really motivati... See more
Company replied
Good day 12.30 burn followed by Abs , taken by Jen ,the usual guy Dylan is away this week , chose a good coach willing to do Tuesday and Thursday .Dylan , is good so hard to think someone could keep... See more
Company replied
Wow 🤩 new manager Chris made a huge impression today , fantastic team player , looks like he is going to be customer focused. .Due to holidays ,illness and some of the team changing roles or leaving... See more
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Company details
About JD Gyms - Preston
Written by the company
Contact info
Port Way, Tustin Court, PR2 2YQ, Preston, Ashton-on-Ribble, United Kingdom
- 1772282976
4.2
Great
361 reviews
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This is the single worst gym ever…
This is the single worst gym ever (preston JD) - small - only 1 of each machine and overcrowded to the max. Honestly its cheap compared to total fitness but there is a sheer difference in standard. Its crammed full of people - i do not recommend at all
September 16, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Gyms are always clean
Gyms are always clean, loads of equipment and a nice environment to be in.
September 11, 2026
Reply from JD Gyms - Preston
Thank you for your great feedback!
We're delighted to hear that you find our gyms clean, well-equipped, and enjoyable places to work out. Creating a welcoming environment with a wide range of equipment for our members is something we take great pride in, so it's fantastic to know this has contributed positively to your experience.
The JD Gyms Team 💚
Been a member for a few years and this…
Been a member for a few years and this gym has been on the slide for a while now.The equipment is old and poorly maintained. I usually do spin classes but the Saturday morning spin class I took today was one of the worst ever,awful music no instructions lack of variety in movements.Also many people want lunch time spin classes but this is no longer an option.Fewer classes lower quality in specific area.When I asked management about this they have said they can't get instructors.That a business problem not a customer problem.
September 5, 2026
Unprompted review
Reply from JD Gyms - Preston
Thank you for taking the time to share your feedback. We're truly sorry to hear that your recent experiences. We understand your frustration regarding the equipment and the reduction in class options. Your comments will be shared with the management team for review and consideration.
The JD Gyms Team 💚
Lunch time 12.30 burn followed by Abs
Good day 12.30 burn followed by Abs , taken by Jen ,the usual guy Dylan is away this week , chose a good coach willing to do Tuesday and Thursday .Dylan , is good so hard to think someone could keep up with his humour and personality , Jen was great, made sure we were all doing her workout right , Abs was also good , she told us about things to come from 14th this month so hoping it includes lunchtime Monday and Wednesday ( not spin ) . Looks like we have Friday circuit training with , Helen ,on a regular basis . I know this lady from past body pump classes .so know she is good .
Well done Chris ( manager ) you came at a tough time , let’s hope this is a new start getting Preston back on track to how it used to be ,
September 1, 2026
Unprompted review
Reply from JD Gyms - Preston
Hi – Thanks for taking the time to leave this review, we’re delighted to see your positive feedback!
It’s great to hear you enjoyed the 12.30 Burn and Abs classes with Jen 🙌 We’re really pleased she stepped in and delivered such a positive experience, keeping everyone motivated and ensuring exercises were performed correctly. It’s also fantastic to hear your kind words about Dylan and the energy he brings to his classes.
We’re glad you’re enjoying the variety of classes on offer and it’s great to hear your positive comments about Helen too. We’ll be sure to pass your feedback on. It’s fantastic to know the efforts being made are being recognised and appreciated by our members.
Thanks again for your kind words, and keep up the great work 💪
The JD Gyms Team 💚
Really helpful staff
Thanks to the staff member who helped me get started on my first visit.
August 18, 2026
Reply from JD Gyms - Preston
Hi - We are so happy to hear that our staff made your first visit a positive experience! We appreciate you sharing your kind words.
The JD Gyms Team 💚
Body combat
I absolutely love the body combat classes, I’ve been going for about a year now and Eleanor and Olgas Monday, Wednesday Saturday and Sunday classes are phenomenal. High energy classes, really motivating, easier options if needed for all age groups. Tuesday class is slightly slower and is meant to be 45 minutes but ends up being just shy of 30 minutes. All in all if you are looking for a motivating and fun class I recommend Eleanor and Olga.
August 17, 2026
Unprompted review
Reply from JD Gyms - Preston
Hi – Thanks for taking the time to leave a review. We are really glad you enjoy the Body Combat classes at our Preston gym and find them so motivating. Keep up the great work!
The JD Gyms Team 💚
The best gym in Preston
The best gym in Preston, management staff are polite and exceptionally helpful. If anyone's looking for a gym for beginners or thinking of changing from their current gym, then come to JD Preston 5 stars all day, Chris the manager is always about to help ans point you in the right direction.
August 4, 2026
Unprompted review
Reply from JD Gyms - Preston
Hello – Thank you for taking the time to leave us a review.
It's fantastic to hear that you consider us the best gym in Preston! We're delighted that you've had such a positive experience and found the management team helpful and approachable.
A special thank you for your kind comments about the team. It's great to know that he's always on hand to offer support and point members in the right direction. Creating a welcoming environment for both new and experienced gym-goers is something we take great pride in.
Thank you for your recommendation and support.
The JD Gyms Team 💚
Been going to JD for a few years now…
Been going to JD for a few years now and it’s really gone downhill. Old tired equipment that really needs updating. For the price of the membership and the amount of people that go, Money should be getting spent on updating the equipment and facilities. I will be cancelling my membership unfortunately and going somewhere that’s modern and up to date for a cheaper price.
July 18, 2026
Unprompted review
Reply from JD Gyms - Preston
Hi – Thank you for taking the time to leave this review, we really appreciate your feedback!
We’re sorry to hear you feel the gym has declined over time and that the equipment and facilities are no longer meeting your expectations. We understand how important it is for members to have access to modern, well‑maintained equipment, especially when using the gym regularly.
We appreciate your comments regarding the condition of the equipment and overall investment in the gym, and we’ll ensure your feedback is passed on to the relevant team for review. Member feedback is really important to us and helps identify areas where improvements can be made.
Thank you again for your honest feedback, and we’re sorry to hear you’re considering leaving.
The JD Gyms Team 💚
Unreal
A really good Gym layout, im an early bird so having the locker rooms open at 5am is spot on and in the last 12 months ive completely transformed my body and mind in this place 👌
July 18, 2026
Unprompted review
Reply from JD Gyms - Preston
Hi - We're so happy to hear that our gym layout and early opening hours have been perfect for your routine. Thank you for your wonderful feedback! Keep up the great work👍
The JD Gyms Team 💚
The staff not that helpful not all of…
The staff not that helpful not all of them some of them . Once , I needed a help from the staff and i told her to help me in this machine because i did not know how to use it she told me i can not help you i will message another one from the staff i told her alright then i was waiting more than one hour and know one helped me so i just asked a random girl at the gym and she helped me . That’s all .
July 3, 2026
Reply from JD Gyms - Preston
Hi - Thank you for your review. We're sorry to hear about the interaction you had with a staff member. If you’d like to discuss this further, please feel free to email the gym directly or alternatively, raise a query via the contact form on our website.
Thanks, The JD Gyms Team 💚
Great to be back training at jd gym
Great to be back training at jd gym, always a pleasure and great price with excellent equipment, 5* highly recommended 👍
July 5, 2026
Reply from JD Gyms - Preston
Hi - Thanks for taking the time to leave this review, we’re delighted to see your positive feedback! It's fantastic to hear you're enjoying your training experience and the excellent equipment.
The JD Gyms Team 💚
So far so good.
So far so good.
Recent upgrade went really well and Head Office staff super helpful over the phone.
The gym is good but could do with just a couple more machines as there can be a bit of waiting around to use certain ones during the busy period after work.
Also lovely changing rooms.
Staff are really good and that's why I bumped up to 5 stars.
June 19, 2026
Reply from JD Gyms - Preston
Hello – Thank you for taking the time to leave such a detailed review.
We're pleased to know you're enjoying the gym, the changing rooms, and that the staff have made such a positive impression on your experience.
We appreciate your feedback regarding equipment availability during busy periods. Our gyms can become particularly popular after work, and we understand that waiting for certain machines can be frustrating. We're always interested in hearing members' suggestions and will ensure your comments are shared with the relevant team.
Thank you again for your feedback. It's fantastic to hear that they've helped make your experience a 5-star one.
The JD Gyms Team 💚
The equipment is the best I've seen in…
The equipment is the best I've seen in a gym, lovely and clean and great layout.
July 1, 2026
Reply from JD Gyms - Preston
Hello – Thank you for taking the time to leave us a review.
It's great to hear that you've been impressed by the equipment, cleanliness, and layout of the gym. We work hard to provide a high-quality training environment with a wide range of equipment to suit all fitness goals, so it's fantastic to know we've made such a positive impression.
Thank you for your kind feedback and support.
The JD Gyms Team 💚
Reply from JD Gyms - Preston
Hi - Thanks for taking the time to leave this review, we’re delighted to see your positive feedback!
It’s great to hear Elliene has made such a positive impression 🙌 We’ll be sure to pass your kind words on. Our cleaning team work hard to keep the gym looking its best, so it’s fantastic to hear their efforts are being recognised.
Thanks again for your kind words, and keep up the great work 💪
The JD Gyms Team 💚
New manager , new challenges
Wow 🤩 new manager Chris made a huge impression today , fantastic team player , looks like he is going to be customer focused. .Due to holidays ,illness and some of the team changing roles or leaving he still did an amazing circuit training followed by Abs for the lunchtime lovelies who had already lost three lunches per week . This keeps regulars happy . I think this guy is a real good choice to get Preston JD back on track how it was a few months ago :) Jo Reeder
June 30, 2026
Unprompted review
Reply from JD Gyms - Preston
Hello - Thanks for taking the time to leave this review! We aim to provide our members with a safe space in which they can get a great workout in. We do our best to provide a wide range of equipment so that members have a variety of ways to workout, and we are really happy to hear our team at Preston are doing everything to give its members the 5 star treatment you deserve! Best Wishes, The JD Gyms Team 💚
Good gym with decent equipment
Good gym with decent equipment. Unfortunately on many occasions both early day and evening time varying times not the same to be honest, but extremely busy just feels like the gym is over subscribed. On a few occasions my wife myself and my daughter went, only to find one or two pieces of equipment available to use just way too busy.
Staff are fine, facilities fine, just seems to be over subscribed. Time to find another gym.
May 29, 2026
Reply from JD Gyms - Preston
Hello - Thanks for taking the time to leave this review. Our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to improve our facilities.
The JD Gyms Team 💚
Iam happy with jd
Nice people nice place love it . Especially the facilities are superb
June 10, 2026
Reply from JD Gyms - Preston
Hello – Thanks for the great review!
We’re really pleased to hear you’re enjoying the gym and that you’ve found both the people and the environment so positive. It’s fantastic to know the facilities have stood out to you as well.
Thanks for sharing.
The JD Gyms Team 💚
Great gym
Used this gym a few times whilst in Preston, great gym , great atmosphere and Chris K is such a friendly , helpful member of staff.
June 5, 2026
Unprompted review
Reply from JD Gyms - Preston
Hello – Thanks for taking the time to leave this review.
We’re really pleased to hear you’ve enjoyed the gym and found it to have a great atmosphere during your visits to Preston.
The JD Gyms Team 💚
MANAGEMENT CHANGES
In Preston we have had a lot of changes within management in a very short time, I have been a member for several years now and usually go 6 days out of 7 I only do the spin class due to age and ability.
I would like to say a big thank you to Lucy and Chris who have been keeping things running under difficult circumstances, hopefully decisions will be made very soon for long term stability.
June 12, 2026
Unprompted review
Reply from JD Gyms - Preston
Hello – Thanks for taking the time to leave this review. We’re really pleased to hear you’ve continued to attend the Preston gym regularly and that you’re enjoying the spin classes. It’s great to see such consistency and commitment over several years. It’s fantastic to hear how the team have supported members and kept things running during a period of change. We’ll be sure to pass your kind words on to them, as feedback like this means a lot.
Thank you for your continued support and for sharing your experience with us.
The JD Gyms Team 💚
Chris keegan
Chris keegan helped me with an issue at the gym. He was very polite and empathetic. He didn’t hesitate to help me and did everything he could. He’s a top man and a good advocate for JD gyms Preston.
June 12, 2026
Unprompted review
Reply from JD Gyms - Preston
Hello – Thanks for taking the time to leave this review. We’re really pleased to hear about your positive experience. Thank you for recognising the team in this way – feedback like this really means a lot.
The JD Gyms Team 💚
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