JD Gyms - Preston Reviews 

354
TrustScore 4 out of 5

4.2

Port Way, Tustin Court, PR2 2YQ Preston, Ashton-on-Ribble, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Been going to JD for a few years now and it’s really gone downhill. Old tired equipment that really needs updating. For the price of the membership and the amount of people that go, Money should be g... See more

Rated 5 out of 5 stars

Wow 🤩 new manager Chris made a huge impression today , fantastic team player , looks like he is going to be customer focused. .Due to holidays ,illness and some of the team changing roles or leaving... See more

Company replied

Rated 5 out of 5 stars

A really good Gym layout, im an early bird so having the locker rooms open at 5am is spot on and in the last 12 months ive completely transformed my body and mind in this place 👌

Company replied

Rated 3 out of 5 stars

Good gym with decent equipment. Unfortunately on many occasions both early day and evening time varying times not the same to be honest, but extremely busy just feels like the gym is over subscribed.... See more

Company replied


Company details

  1. Gym

About JD Gyms - Preston

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Port Way, Tustin Court, PR2 2YQ, Preston, Ashton-on-Ribble, United Kingdom

  • 1772282976

4.2

Great

TrustScore 4 out of 5

354 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(354)

4,576 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I never thought I would be one of those…

I never thought I would be one of those girls that loved the gym, but almost a year in to my journey Alex (my PT)and the rest of the staff have given me a new lease of life. Knowledgeable, approachable and happy to help with anything, I’ve never felt uncomfortable asking for their help. Equipment is clean and despite people not putting weights back correctly, staff are always quick to put them away. Shayla and Alex are doing a brilliant team in ensuring that JD runs as well as it does and that the facilities are suitable!

December 17, 2025
Unprompted review
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hello - Thanks for taking the time to leave this review! We aim to provide our members with a safe space in which they can get a great workout in. We do our best to provide a wide range of equipment so that members have a variety of ways to workout, and we are really happy to hear our team at Preston are doing everything to give its members the 5 star treatment you deserve! Best Wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Very good

Very clean, never had an issue

August 20, 2025
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi - We're happy to hear that your experience was positive, and we appreciate your feedback!
The JD Gyms Team 💚

Rated 5 out of 5 stars

All round good gym

Big variety of equipment, clean spacious changing rooms, good lighting. Only downside is how busy it is all the time!

April 2, 2026
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hello – Thank you for your review. We understand that the gym can get busy during peak hours, and we're always working to ensure that everyone has access to the equipment they need. We aim to offer excellent facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this.
The JD Gyms Team 💚

Rated 4 out of 5 stars

Inconsiderate members

Overall, my experience has been really good and I’ve enjoyed using the gym. However, recently I’ve noticed that some people haven’t been unloading weights or returning equipment after they finish.

For example, yesterday I saw a dumbbell left on the floor nowhere near the rack, and no one around to claim it. Situations like that can become a safety issue if someone trips over it.

I’d really appreciate it if the staff could keep an eye on this and remind members to return equipment and be considerate of others. The gym culture is usually great, but the 7–9 pm period has recently become quite messy because of this.

I hope a gentle reminder to members can help keep the space safe and enjoyable for everyone.

March 10, 2026
Unprompted review
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hello - Thank you for taking the time to share your experience and we appreciate you bringing these concerns to our attention. Member feedback is really important to us, and we always make sure it’s reviewed so we can continue improving the experience we offer.
The JD Gyms Team 💚

Rated 3 out of 5 stars

Machine rowers etc need updating level…

Machine rowers etc need updating level 10 like pulling level 1 garbage women walking round we next to nothing on what is all that about i train hard not their for fashion meeting should be dress were

February 26, 2026
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hello – Thanks for taking the time to leave this review. We’re sorry to hear you’ve been disappointed with the condition of some of the equipment. We do carry out regular maintenance checks, but please let the team know if you notice anything specific that needs attention. Thank you for sharing your feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Alex from

Alex Sheera from jd Preston gave us really good service, made it a very good experience for me and my friends!

February 20, 2026
Unprompted review
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi – Thanks for the review! We're thrilled to hear that you've had such a positive experience with Alex. We're always striving to provide our members with the best possible experience, and it's wonderful to know we're on the right track.
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Afternoon session

Friendly staff clean gym

February 16, 2026
Unprompted review
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi - Thank you for the 5 star review and the comments. It's really made our day 😀
The JD Gyms Team 💚

Rated 5 out of 5 stars

Best Staff Member at JD Preston

Seila the assistant manager is the most helpful person at JD Preston. When my membership wasn’t working and had issues, Seila went beyond and fixed my membership. She is a hardworking and deserving staff member of JD gyms Preston. Before Seila, there was no support for me at the gym, but she has helped both my mental and physical health.

February 10, 2026
Unprompted review
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hello - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars and the positive feedback for our staff!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

JD Gym Preston is a brilliant gym with…

JD Gym Preston is a brilliant gym with an extensive variety of equipment. The staff are welcoming, the changing rooms are roomy and always clean, and it offers great value for money.

The real standout for me is the Body Combat classes. The hour-long Monday evening session with Eleanor is the perfect way to kick-start the week. It is so energetic, motivating, and upbeat every single time.

February 2, 2026
Unprompted review
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hello - We appreciate your wonderful review! We're happy you enjoy the cleanliness of the gym and it's equipment. It's great to hear that our staff are welcoming and that you enjoy the Body Combat classes.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Amazing Gym with Friendly PT’s

Amazing Gym with Friendly PT’s! Been at this gym for over a decade and would highly recommend. Alex is the man for everything you need!

February 4, 2026
Unprompted review
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hello - We appreciate your long-term membership and are so glad you enjoy our gym and friendly personal trainers! It's great to hear you highly recommend us.
The JD Gyms Team 💚

Rated 3 out of 5 stars

Aging weight machines

Aging weight machines. Should be more investment in new kit. Gym generally fine but can get busy.

January 23, 2026
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Light airy clean gym!

I am happy with the gym it’s light and airy and the staff are super helpful if u need advice on training! I like that there is lots of great equipment too!

January 14, 2026
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 4 out of 5 stars

The JD experience

The experience was down to the people and the atmosphere that this place gives.

January 7, 2026
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi there - Thank you for your feedback!
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

What a gym!

Used to come to this gym, got a day pass as I fancied to visit again… very welcoming 🙂

December 30, 2025
Unprompted review
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Excellent equipment and clean…

Excellent equipment and clean environment

December 29, 2025
Unprompted review
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 5 out of 5 stars

Verge gym is full of equipment

Verge gym is full of equipment

December 24, 2025
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym

Great gym all staff are really helpful and always friendly

December 27, 2025
Unprompted review
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 4 out of 5 stars

Excellent PT

Having 24 hr access is great. There are loads of equipment and always staff around.
Having a gym tour and the equipment explained is essential for getting the best out of your visits.
The PT’s are all friendly and knowledgeable. I am with Kieran for my 1-1 sessions and really enjoy them.
The only negative is there are not enough yoga & Pilate classes.

December 22, 2025
Unprompted review
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi there - Thank you for your feedback!
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Preston is full of legends

Ignore Steve, we’re all beautiful 😘 (it’s Christmas time enjoy your pigs in blankets)

December 23, 2025
Unprompted review
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look