JD Gyms - Preston Reviews 

354
TrustScore 4 out of 5

4.2

Port Way, Tustin Court, PR2 2YQ Preston, Ashton-on-Ribble, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Been going to JD for a few years now and it’s really gone downhill. Old tired equipment that really needs updating. For the price of the membership and the amount of people that go, Money should be g... See more

Rated 5 out of 5 stars

Wow 🤩 new manager Chris made a huge impression today , fantastic team player , looks like he is going to be customer focused. .Due to holidays ,illness and some of the team changing roles or leaving... See more

Company replied

Rated 5 out of 5 stars

A really good Gym layout, im an early bird so having the locker rooms open at 5am is spot on and in the last 12 months ive completely transformed my body and mind in this place 👌

Company replied

Rated 3 out of 5 stars

Good gym with decent equipment. Unfortunately on many occasions both early day and evening time varying times not the same to be honest, but extremely busy just feels like the gym is over subscribed.... See more

Company replied


Company details

  1. Gym

About JD Gyms - Preston

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Port Way, Tustin Court, PR2 2YQ, Preston, Ashton-on-Ribble, United Kingdom

  • 1772282976

4.2

Great

TrustScore 4 out of 5

354 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(354)

4,620 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gym is clean and the staff are very…

Gym is clean and the staff are very friendly and helpful. Easily accessible now that they have fixed the WiFi and the instructors are brilliant with the classes and take pride in their appearance. Thank you for quality service!

December 20, 2025
Unprompted review
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 1 out of 5 stars

Shit gym

Shit gym, struggle accessing most times. Staff very unwilling to help. Fitness instructors don’t look too healthy

December 16, 2025
Rated 5 out of 5 stars

Great lifting platforms

Great lifting platforms, everything what you need to get your workout done!

December 19, 2025
Unprompted review
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 5 out of 5 stars

Having trained across the majority of…

Having trained across the majority of gyms in Preston. This one ticks all the boxes. Has everything that you need and more.

Like all gyms it gets busy about 6 till 7pm
Good kit.

December 19, 2025
Unprompted review
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym!
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Iv been coming to Preston gym for 3 years

Iv been coming to Preston gym for 3 years. All the staff are super friendly.. An always happy to help. Really nice place to work out ..

December 18, 2025
Unprompted review
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi - Thank you for the 5 star review and the comments. It's really made our day 😀
The JD Gyms Team 💚

Rated 3 out of 5 stars

Good, could be great!

I really enjoy training at JD and the overall atmosphere is good. My PT, Lauren, is absolutely fab – knowledgeable, motivating and genuinely the main reason I keep coming back.

However, the air conditioning situation really needs sorting. When it’s warm outside the gym becomes ridiculously hot, to the point it’s uncomfortable and off-putting. If I didn’t have scheduled sessions with Lauren, I’d honestly have looked for another gym because of this.

There’s also a clear need for more weight machines. There’s plenty of space, and increasing the number would reduce queues and people waiting behind you, which can make workouts feel rushed and awkward.

Sort the temperature control and expand the weights area, and this would be a genuinely great gym. Hence the 3* star review and not 5.

December 17, 2025
Unprompted review
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Lauren - pt

Lovely gym, all the personal trainers are so nice and willing to help with everything. After a year of on and off training I finally decided to get a PT to keep me dedicated and achieve my goals. Lauren has been absolutely amazing, not only do I now feel comfortable on the gym floor using equipment and doing athletic workouts, my fitness, athleticism, strength and confidence has increased massively. Such a friendly face and always encouraging and tailoring to niggles and different goals/needs. I don’t think i’d have the dedication to have made the progress I have without her and every little win is recognised and celebrated! Would recommend to anyone looking to get into the gym or to build confidence in the gym as Lauren is so supportive and takes the time to ensure the mechanics of every movement is perfect to avoid injury and maximise performance.

December 17, 2025
Unprompted review
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi there - Thank you for taking the time to leave a review, we are really pleased to see it is 5 stars and see your positive comments!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

JD GYMs Preston is such a lovely place…

JD GYMs Preston is such a lovely place to train, the staff are fantastic and their is a community feel, and every staff member is approachable.

December 17, 2025
Unprompted review
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym!
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

JD is an incredibly friendly place

JD is an incredibly friendly place. The staff are top tier.
It’s clean and tidy.
Everything is in order.

December 17, 2025
Unprompted review
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 5 out of 5 stars

Fantastic first visit!

I visited JD gym Preston with my daughter and was welcomed so warmly by the staff!

I joined the Body Combat class with Olga and absolutely loved it. She was energetic, motivating, and made the session fun while still giving us a really good workout.

The changing rooms were also spotless and really well maintained, with everything I needed to get ready comfortably afterwards.

Overall, a wonderful experience. Thank you to the staff and to Olga for a fantastic class. I’ll definitely be back!

November 22, 2025
Unprompted review
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi - Thanks for the 5star review! It's great to hear your enjoying the classes at our Preston gym. Keep up the great work👍
The JD Gyms Team 💚

Rated 5 out of 5 stars

Very good start

First visit today and nothing but good comments. I was shown round by Lauren who explained everything to me and answered any questions I had. I am very impressed with the lovely clean changing rooms, I am very happy with all the equipment they have. I am hoping to try some of the classes.

November 10, 2025
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hello - We appreciate you taking the time to leave us a review and are so glad the staff were helpful! ⭐
The JD Gyms Team 💚

Rated 5 out of 5 stars

New member

Easy access using app
Treadmills- always available when I have been
Ability to clean equipment (wipes)
Changing rooms/toilets were clean

August 27, 2025
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms. The JD Gyms Team 💚

Rated 5 out of 5 stars

We have done 2 spin classes so far and…

We have done 2 spin classes so far and they were brilliant. 🤩

August 30, 2025
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi - Thanks for the 5star review! It's great to hear your enjoying the classes at our Preston gym. Keep up the great work👍
The JD Gyms Team 💚

Rated 1 out of 5 stars

I have been out of the country for some…

I have been out of the country for some time and after returning I have decided to rejoin JD. It was so hot in the gym I had to leave after 20 mins. No AC no fans! The timetable of classes is not great, no classes at lunch time. I really can only join classes at lunchtime as can my friends and colleages. I am not thinking of cancelling my mmbership and looking at total fitness.

August 15, 2025
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hello, thanks for leaving a review! We've been doing everything we can to keep Preston and all of our other gyms cool. Thankfully, hot weather is pretty rare in the UK 😉
Best Wishes, The JD Gyms Team 💚

Rated 1 out of 5 stars

Not recommend

Not recommend. My daughter stop walking from 5 july.That have been reported.
Today they charge us as normal.
Absolutely disappointed!

August 4, 2025
Unprompted review
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Shit gym i been trying to cancel my…

Shit gym i been trying to cancel my membership for 2 months now and they still dont do it fúćķ them

February 11, 2025
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi – As per our terms and conditions, you’re more than welcome to cancel your direct debit at any time to avoid any further payments being collected as our memberships are not contracted.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Nice clean gym

Nice clean gym , friendly people

July 7, 2025
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi there - Thank you for your lovely feedback!
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Friendly Atmosphere

Great experience at JD Gym Preston friendly atmosphere and friendly staff. Great equipments to do all sorts of body works weights and excercise as well as group classes through out the week.

July 7, 2025
Unprompted review
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our Preston gym!
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Better than expected

I was really impressed! Not sure what I was expecting but it’s great. So much bigger than expected, the facilities are spot on and the changing rooms are absolutely spotless 100% of the time!

The staff are fab, brilliant PT’s and the classes are so good!

Keiran and Dylan on JD Burn and XFit are 👌🏼👌🏼👌🏼

Sadly, there’s a thief at Riversway Docklands Preston who stole my belongings but that’s not a reflection on the gym at all - staff have been lovely about it.

May 24, 2025
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi Natalie – Thank you for taking the time to leave us a review. It's great to know you were impressed with our facilities and classes. We appreciate your kind words about our staff. We're sorry to hear about the theft and are glad our team could offer support.
The JD Gyms Team 💚

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look