Been going to JD for a few years now and it’s really gone downhill. Old tired equipment that really needs updating. For the price of the membership and the amount of people that go, Money should be g... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wow 🤩 new manager Chris made a huge impression today , fantastic team player , looks like he is going to be customer focused. .Due to holidays ,illness and some of the team changing roles or leaving... See more
Company replied
A really good Gym layout, im an early bird so having the locker rooms open at 5am is spot on and in the last 12 months ive completely transformed my body and mind in this place 👌
Company replied
Good gym with decent equipment. Unfortunately on many occasions both early day and evening time varying times not the same to be honest, but extremely busy just feels like the gym is over subscribed.... See more
Company replied
Company details
About JD Gyms - Preston
Written by the company
Contact info
Port Way, Tustin Court, PR2 2YQ, Preston, Ashton-on-Ribble, United Kingdom
- 1772282976
4.2
Great
354 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Well maintained gym floor
Well maintained gym floor, equipments and friendly staff. Good thing about jd gyms is that its open 24 hours.
May 28, 2025
Reply from JD Gyms - Preston
Hi there - Thank you for taking the time to leave this review, we are really pleased to see it is 5 stars and see your positive comments!
Thanks, The JD Gyms Team 💚
Like being packed into a tin of sardines
Way way too many people! Never seen a gym so busy and never seen one with equipment so close there's no room to do what you want. It's like being packed into a tin of sardines. Waste of time and money.
May 26, 2025
Reply from JD Gyms - Preston
Hello - Thanks for taking the time to leave this review. Our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to improve our facilities.
Best wishes, The JD Gyms Team 💚
Fab gym! Great place and people
Asked for a tour first and Alex showed em round, sign up was easy. Plenty of equipment and weights. Have found other gym users friendly and helpful. The staff have been helpful and friendly too. Was initially nervous about going after using a PT for so long - but so far have found it a great experience.
May 15, 2025
Reply from JD Gyms - Preston
Hi - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! We aim to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It's great to hear you enjoy using the gym overall!
Thanks, The JD Gyms Team 💚
Nice and clean..!!!
April 29, 2025
Reply from JD Gyms - Preston
Hi there, thank you for leaving us a review, we are thrilled to see the 4 stars ⭐
The JD Gyms Team 💚
JD GYM is a beautiful place to go top…
JD GYM is a beautiful place to go top flight facility’s and great staff
April 14, 2025
Reply from JD Gyms - Preston
Hi, thank you for leaving a 4 star review! It's great to hear your enjoying using the facilities at our Preston gym and we will be sure to pass this onto the team!
The JD Gyms Team 💚
Disappointing
Disappointing, as someone who usually goes to the gym in the late evenings the changing rooms are shut and there appears to be only one toilet facility to use and it was filthy. Having only one toilet and no changing facilities to use in the evening when the gym is still busy isn’t acceptable. I know those using the toilet should take responsibility for keeping it clean but that doesn’t seem to happen. On top of that having to unload weight plates off every single machine before use and the struggle to find dumbbells as that also seems impossible for people to put them back where they’ve got them from. I’ve always used 24hr gyms and although some suffer the same problems this was by far the worst.
April 13, 2025
Reply from JD Gyms - Preston
Hi there - Thanks for taking the time to leave this review. Our Preston gym is open 24hours and throughout the night, our accessible changing room is open should you need to get changed or grab a shower. We do close some areas (i.e the main changing rooms and saunas) for the safety of our members but our accessible facilities offer complete privacy!
Thanks, The JD Gyms Team 💚
At your Preston gym your team member…
At your Preston gym your team member Danny showed me around the whole place, explained how machines worked and informed me regarding the classes available. Very friendly and knowledgeable. As far as the gym, everything worked and the changing rooms & showers were clean.
April 10, 2025
A great gym, just one complaint
I like the gym. Just one complaint. Two of the rowing machines had flat batteries, so the screens were not working & i couldn't time my workout of choose the workout i wanted
March 24, 2025
Reply from JD Gyms - Preston
Hi there
We appreciate your feedback and understand your frustration with the rowing machines. We strive to ensure all equipment is in top working order, and we're sorry that wasn't the case during your visit.
We'll investigate this issue and take steps to prevent it from happening again. Thank you for bringing it to our attention.
Best wishes
The JD Gyms Team
Gym Hygiene and safety rating and all
I actually enjoy doing the gym but I feel there is lack of hygiene to some extent as you need to focus on cleaning the bathrooms and the gym machine. I also think you need to clean lockers I might be wrong. Also there is more need for changing rooms for boys I believe. Overall it’s good but my bike actually got stolen so I think for all gyms there is need for a proper investment in a place for locking the bikes which is secure like covered or inside the site or connecting to the site. So yeah thanks.
March 6, 2025
Reply from JD Gyms - Preston
Hi there
We appreciate you taking the time to share your feedback. We understand your concerns about the cleanliness of our facilities and the security of your belongings.
We strive to maintain a clean and safe environment for all our members, and we take your comments seriously. We will review our cleaning procedures and security measures to ensure we are providing the best possible experience for our members.
Best wishes
The JD Gyms Team 💚
Reply from JD Gyms - Preston
Hi there
Thank you for your review! We're delighted to hear you enjoyed your induction and that you're happy with the gym.
Best wishes
The JD Gyms Team
First time gym
As a first time going to the gym, I had an amazing introduction and was shown how to use the machinery properly and safely
February 23, 2025
Reply from JD Gyms - Preston
Hi there
Thank you for taking the time to leave us a review. We are thrilled to hear that you had a positive first experience at the gym. Our team is dedicated to providing a welcoming and supportive environment for all members, especially those new to fitness.
We are glad that you felt comfortable asking for assistance and that you were shown how to use the equipment safely.
Best wishes
The JD Gyms Team 💚
Reply from JD Gyms - Preston
Hi there
Thank you for your kind words. We're thrilled to hear you enjoyed our facilities.
Best wishes
The JD Gyms Team 💚
Reply from JD Gyms - Preston
Thank you so much for your kind words! We're thrilled to hear you appreciate our facilities and staff.
We strive to provide a welcoming and supportive environment for all our members.
Best wishes
The JD Gyms Team 💚
helpful staff
February 4, 2025
Reply from JD Gyms - Preston
Hi there
Thank you very much for your 5 -star review, it means the world to us!
Best wishes
The JD Gyms Team 💚
Poor management..
Poor management..
Asked to get a call from the Area Manager, non existent.
Absolutely diabolical.
January 18, 2025
Unprompted review
Reply from JD Gyms - Preston
Hi there
We understand your frustration and apologise for the inconvenience. We value your feedback and will use it to improve our customer service.
You can contact the General Manager at your gym on preston@jdgyms.co.uk to discuss matters further.
Best wishes
The JD Gyms Team
Reply from JD Gyms - Preston
Thank you for your kind words!
We're delighted to hear that you're enjoying the helpful staff and clean environment at our gym. We strive to provide a welcoming and supportive atmosphere for all our members.
Best wishes
The JD Gyms Team
No idea how busy till you get there
Only just joined as I'm thinking of changing from my current gym. I went the other day and it's a nice gym, and nicely laid out. but it's now 6:17pm on a Saturday and I'm trying to drag myself to the gym but I won't be going to JD... why? because I know there are 40 people in other gym but I have no idea how many are in JD... is it 20 or 200? One simple thing that every gym with electonic entry should have - and most do apart from JD... is a live tracker of how many people are in there.
The app itself isn't great but I could live with that, unfortunately not being able to track how busy it is, is probably enough for me to not make the change.
January 8, 2025
Unprompted review
Reply from JD Gyms - Preston
Hi there
We appreciate you taking the time to share your feedback. We understand your frustration with not being able to see how busy the gym is.
It's important to feel comfortable and confident when choosing a gym, and knowing the current occupancy can definitely impact that decision. We'll take your feedback into consideration as we continue to improve our services.
Best wishes
The JD Gym Team 💚
Excellent gym environment
Open space, not too crowded, clean facilities with a good range of exercise equipment.
January 6, 2025
Reply from JD Gyms - Preston
Thank you for your positive review! We're delighted to hear you appreciate our open space, clean facilities, and variety of equipment. We strive to provide a comfortable and enjoyable workout environment for all our members.
Best wishes
The JD Gyms Team
Changing rooms and sauna should be open 24/7.
Changing rooms and sauna should be open 24/7.
More flat benches for bench press.
Otherwise spacious, well managed, clean and tidy.
More glutes trainging machines.
Good deadlift bars and decks.
December 2, 2024
Unprompted review
Reply from JD Gyms - Preston
Hello Luke! Thanks for leaving us some feedback, we appreciate it.
We are a 24-hour gym in Preston, but due to there being less staff on duty throughout the night, areas which are not covered by CCTV are closed for the safety of our members (i.e. the main changing rooms and saunas).
We do however leave the accessible changing room open at all times, as well as there being lockers for you to use. If you need to get changed or grab a shower during the night, that option is there for you and you'll have complete privacy in there.
Hope this helps explain.
If you have any specific equipment requests for Preston, plese do not hesitate in letting the management team know, so they can get it on their Christmas wish list! The JD Gyms Team 💚
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.