JD Gyms - Preston Reviews 

361
TrustScore 4 out of 5

4.2

Port Way, Tustin Court, PR2 2YQ Preston, Ashton-on-Ribble, GB


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Rated 1 out of 5 stars

This is the single worst gym ever (preston JD) - small - only 1 of each machine and overcrowded to the max. Honestly its cheap compared to total fitness but there is a sheer difference in standard. It... See more

Rated 5 out of 5 stars

I absolutely love the body combat classes, I’ve been going for about a year now and Eleanor and Olgas Monday, Wednesday Saturday and Sunday classes are phenomenal. High energy classes, really motivati... See more

Company replied

Rated 5 out of 5 stars

Good day 12.30 burn followed by Abs , taken by Jen ,the usual guy Dylan is away this week , chose a good coach willing to do Tuesday and Thursday .Dylan , is good so hard to think someone could keep... See more

Company replied

Rated 5 out of 5 stars

Wow 🤩 new manager Chris made a huge impression today , fantastic team player , looks like he is going to be customer focused. .Due to holidays ,illness and some of the team changing roles or leaving... See more

Company replied


Company details

  1. Gym

About JD Gyms - Preston

Written by the company

Membership Help

Find a Gym

Membership Help

Looking for a gym with incredible energy, state-of-the-art gym equipment and everything you need to achieve your fitness goals? At JD Gyms, our premium facilities are designed to help you train harder, feel better, and achieve more.

From expansive free-weights areas, industry-leading cardio machines, and dedicated functional fitness zones to luxury changing rooms, saunas and loads of fitness classes running every month*, we're here to help you get the most out of your workouts. Whether you're focused on weight loss, strength training, muscle building or overall fitness, our gyms have got you covered.

We've been raising the bar since 2014, redefining what people should expect from a gym membership, combining premium facilities with affordable prices to deliver an experience that stands out from the crowd. With over 100 gyms across the UK, we're one of the fastest-growing fitness brands, helping thousands of members stay motivated, build confidence and reach their goals every day.

It's time to stop settling for average gyms and workouts. Join a welcoming community of like-minded members at a gym near you, and enjoy access to top-tier equipment, unlimited fitness classes and flexible gym memberships.

You can find us by visiting www.jdgyms.co.uk *Facilities vary by club, see individual gym pages on our website for details.

Contact info

  • Port Way, Tustin Court, PR2 2YQ, Preston, Ashton-on-Ribble, United Kingdom

  • 1772282976

4.2

Great

TrustScore 4 out of 5

361 reviews

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4.2

All reviews

(361)

4,611 reviews in the last 12 months

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Rated 1 out of 5 stars

I have been out of the country for some…

I have been out of the country for some time and after returning I have decided to rejoin JD. It was so hot in the gym I had to leave after 20 mins. No AC no fans! The timetable of classes is not great, no classes at lunch time. I really can only join classes at lunchtime as can my friends and colleages. I am not thinking of cancelling my mmbership and looking at total fitness.

August 15, 2025
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Reply from JD Gyms - Preston

Hello, thanks for leaving a review! We've been doing everything we can to keep Preston and all of our other gyms cool. Thankfully, hot weather is pretty rare in the UK 😉
Best Wishes, The JD Gyms Team 💚

Rated 1 out of 5 stars

Not recommend

Not recommend. My daughter stop walking from 5 july.That have been reported.
Today they charge us as normal.
Absolutely disappointed!

August 4, 2025
Unprompted review
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Reply from JD Gyms - Preston

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Shit gym i been trying to cancel my…

Shit gym i been trying to cancel my membership for 2 months now and they still dont do it fúćķ them

February 11, 2025
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Reply from JD Gyms - Preston

Hi – As per our terms and conditions, you’re more than welcome to cancel your direct debit at any time to avoid any further payments being collected as our memberships are not contracted.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Nice clean gym

Nice clean gym , friendly people

July 7, 2025
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Reply from JD Gyms - Preston

Hi there - Thank you for your lovely feedback!
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Friendly Atmosphere

Great experience at JD Gym Preston friendly atmosphere and friendly staff. Great equipments to do all sorts of body works weights and excercise as well as group classes through out the week.

July 7, 2025
Unprompted review
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Reply from JD Gyms - Preston

Hi - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our Preston gym!
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Better than expected

I was really impressed! Not sure what I was expecting but it’s great. So much bigger than expected, the facilities are spot on and the changing rooms are absolutely spotless 100% of the time!

The staff are fab, brilliant PT’s and the classes are so good!

Keiran and Dylan on JD Burn and XFit are 👌🏼👌🏼👌🏼

Sadly, there’s a thief at Riversway Docklands Preston who stole my belongings but that’s not a reflection on the gym at all - staff have been lovely about it.

May 24, 2025
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Reply from JD Gyms - Preston

Hi Natalie – Thank you for taking the time to leave us a review. It's great to know you were impressed with our facilities and classes. We appreciate your kind words about our staff. We're sorry to hear about the theft and are glad our team could offer support.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Well maintained gym floor

Well maintained gym floor, equipments and friendly staff. Good thing about jd gyms is that its open 24 hours.

May 28, 2025
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Reply from JD Gyms - Preston

Hi there - Thank you for taking the time to leave this review, we are really pleased to see it is 5 stars and see your positive comments!
Thanks, The JD Gyms Team 💚

Rated 1 out of 5 stars

Like being packed into a tin of sardines

Way way too many people! Never seen a gym so busy and never seen one with equipment so close there's no room to do what you want. It's like being packed into a tin of sardines. Waste of time and money.

May 26, 2025
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Reply from JD Gyms - Preston

Hello - Thanks for taking the time to leave this review. Our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to improve our facilities.
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Fab gym! Great place and people

Asked for a tour first and Alex showed em round, sign up was easy. Plenty of equipment and weights. Have found other gym users friendly and helpful. The staff have been helpful and friendly too. Was initially nervous about going after using a PT for so long - but so far have found it a great experience.

May 15, 2025
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Reply from JD Gyms - Preston

Hi - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! We aim to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It's great to hear you enjoy using the gym overall!
Thanks, The JD Gyms Team 💚

Rated 4 out of 5 stars

Nice and clean..!!!

April 29, 2025
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Reply from JD Gyms - Preston

Hi there, thank you for leaving us a review, we are thrilled to see the 4 stars ⭐
The JD Gyms Team 💚

Rated 4 out of 5 stars

JD GYM is a beautiful place to go top…

JD GYM is a beautiful place to go top flight facility’s and great staff

April 14, 2025
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Reply from JD Gyms - Preston

Hi, thank you for leaving a 4 star review! It's great to hear your enjoying using the facilities at our Preston gym and we will be sure to pass this onto the team!
The JD Gyms Team 💚

Rated 3 out of 5 stars

Disappointing

Disappointing, as someone who usually goes to the gym in the late evenings the changing rooms are shut and there appears to be only one toilet facility to use and it was filthy. Having only one toilet and no changing facilities to use in the evening when the gym is still busy isn’t acceptable. I know those using the toilet should take responsibility for keeping it clean but that doesn’t seem to happen. On top of that having to unload weight plates off every single machine before use and the struggle to find dumbbells as that also seems impossible for people to put them back where they’ve got them from. I’ve always used 24hr gyms and although some suffer the same problems this was by far the worst.

April 13, 2025
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Reply from JD Gyms - Preston

Hi there - Thanks for taking the time to leave this review. Our Preston gym is open 24hours and throughout the night, our accessible changing room is open should you need to get changed or grab a shower. We do close some areas (i.e the main changing rooms and saunas) for the safety of our members but our accessible facilities offer complete privacy!
Thanks, The JD Gyms Team 💚

Rated 4 out of 5 stars

At your Preston gym your team member…

At your Preston gym your team member Danny showed me around the whole place, explained how machines worked and informed me regarding the classes available. Very friendly and knowledgeable. As far as the gym, everything worked and the changing rooms & showers were clean.

April 10, 2025
Rated 3 out of 5 stars

A great gym, just one complaint

I like the gym. Just one complaint. Two of the rowing machines had flat batteries, so the screens were not working & i couldn't time my workout of choose the workout i wanted

March 24, 2025
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Reply from JD Gyms - Preston

Hi there

We appreciate your feedback and understand your frustration with the rowing machines. We strive to ensure all equipment is in top working order, and we're sorry that wasn't the case during your visit.

We'll investigate this issue and take steps to prevent it from happening again. Thank you for bringing it to our attention.

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

Gym Hygiene and safety rating and all

I actually enjoy doing the gym but I feel there is lack of hygiene to some extent as you need to focus on cleaning the bathrooms and the gym machine. I also think you need to clean lockers I might be wrong. Also there is more need for changing rooms for boys I believe. Overall it’s good but my bike actually got stolen so I think for all gyms there is need for a proper investment in a place for locking the bikes which is secure like covered or inside the site or connecting to the site. So yeah thanks.

March 6, 2025
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Reply from JD Gyms - Preston

Hi there

We appreciate you taking the time to share your feedback. We understand your concerns about the cleanliness of our facilities and the security of your belongings.

We strive to maintain a clean and safe environment for all our members, and we take your comments seriously. We will review our cleaning procedures and security measures to ensure we are providing the best possible experience for our members.

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

5 star

Very good gym. Excellent induction by Matty

February 28, 2025
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Reply from JD Gyms - Preston

Hi there

Thank you for your review! We're delighted to hear you enjoyed your induction and that you're happy with the gym.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

First time gym

As a first time going to the gym, I had an amazing introduction and was shown how to use the machinery properly and safely

February 23, 2025
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Reply from JD Gyms - Preston

Hi there

Thank you for taking the time to leave us a review. We are thrilled to hear that you had a positive first experience at the gym. Our team is dedicated to providing a welcoming and supportive environment for all members, especially those new to fitness.

We are glad that you felt comfortable asking for assistance and that you were shown how to use the equipment safely.

Best wishes
The JD Gyms Team 💚 

Rated 5 out of 5 stars

Best gym ever been to

Very clean, tidy, lots of equipments.

February 15, 2025
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Reply from JD Gyms - Preston

Hi there

Thank you for your kind words. We're thrilled to hear you enjoyed our facilities.

Best wishes
The JD Gyms Team 💚 

Rated 5 out of 5 stars

Excellent facilities

Excellent facilities. Professional and friendly staff.

February 4, 2025
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Reply from JD Gyms - Preston

Thank you so much for your kind words! We're thrilled to hear you appreciate our facilities and staff.

We strive to provide a welcoming and supportive environment for all our members.

Best wishes
The JD Gyms Team 💚 

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