JD Gyms - Rotherham Reviews 

325
TrustScore 3.5 out of 5

3.5

Greasbrough Street, S60 1LD Rotherham, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Trained at various gyms previously and I must admit JD Gyms Rotherham is a great place to workout whether it be cardio, classes or weights. It's also open 24 hours which is good too and has some great... See more

Company replied

Rated 1 out of 5 stars

No matter what time of day, the gym is constantly busy. The amount of parking is too generous for the amount of machines at the gym. I find the demographic of people there are rude and class it as a n... See more

Company replied

Rated 5 out of 5 stars

I am a new member of JD and this place does not disappoint. A very friendly team who make me actually want to go train. The gym is well equipped and tidy. I love walking through the door and always fe... See more

Rated 5 out of 5 stars

Having recently moved to JD due to the closure of I-Motion, it’s so refreshing to attend a gym where the staff and members take pride in the space that they work and train in. Class timetable is fanta... See more


Company details

  1. Gym

About JD Gyms - Rotherham

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Greasbrough Street, S60 1LD, Rotherham, England, United Kingdom

  • 1709910974

3.5

Average

TrustScore 3.5 out of 5

325 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(325)

4,419 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I like the overall structure of the…

I like the overall structure of the gym. However, I also noticed that there were no sprays or any kind of cleaning products for when you’ve done using the equipment. The vending machines were also broken.

July 9, 2025
JD Gyms - Rotherham logo

Reply from JD Gyms - Rotherham

Hello Zahra – Thank you for the review. Our cleaning teams frequently go around the gym and are always on hand should you notice anything needs a wipe down, please just let them know.
Thank you, The JD Gyms Team 💚

Rated 4 out of 5 stars

I recently joined this gym thinking…

I recently joined this gym thinking there would be a trainer available to guide me through the workouts, but unfortunately, that wasn’t the case. It would have been more helpful if someone was around to explain how to get started or assist with a basic workout plan.

On the positive side, the environment is great , clean, energetic, and motivating. It really encouraging to exercise and stay focused, which I appreciate.

I would recommend the management consider offering a day pass option. That way, new members could try the facilities before committing to a full membership.

Overall, a decent place to work out — just needs a bit more support for newcomers.

June 27, 2025
JD Gyms - Rotherham logo

Reply from JD Gyms - Rotherham

Hi there – Thanks for the review. If you wish for an induction, you can arrange this with the team directly. Please feel free to drop an email to the gym or give them a call and a member of the team will be in touch. All contact information can be found on our website.
The JD Gyms Team 💚

Rated 2 out of 5 stars

Currently training here now but looking…

Currently training here now but looking for another gym. Used to be decent but now they have let it go completely. It's all about how many people can get through the door. The rubber on the bars are falling to pieces , the lat pull down machine pads are literally being held together by a plastic bag. The chairs at the weight section are literally falling to pieces.So much potential for this gym if someone actually gave it love and care. Needs a lot of new equipment, cables need to be oiled. This place needs some love and by the looks of it no one cares.

June 4, 2025
Unprompted review
JD Gyms - Rotherham logo

Reply from JD Gyms - Rotherham

Hello - Thank you for taking some time to leave us a review! Staff do undertake regular maintenance checks and work hard with our maintenance team, however if you have any concerns about the facilities in club, please notify staff on site as soon as you can.
The JD Gyms Team 💚

Rated 4 out of 5 stars

JD Rotherham

Was a member years ago and definitely looks better than it did , my only criticism would be that the ladies only area isn’t big enough ,

May 19, 2025
JD Gyms - Rotherham logo

Reply from JD Gyms - Rotherham

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚 

Rated 5 out of 5 stars
JD Gyms - Rotherham logo

Reply from JD Gyms - Rotherham

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Rated 5 out of 5 stars

My experience at JD gym so far has been…

My experience at JD gym so far has been amazing it very clean and loads equipment to use

May 15, 2025
JD Gyms - Rotherham logo

Reply from JD Gyms - Rotherham

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Rated 5 out of 5 stars

Excellent brilliant

Excellent brilliant

May 2, 2025
JD Gyms - Rotherham logo

Reply from JD Gyms - Rotherham

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 1 out of 5 stars

Busy gym at 7am on a Sunday morning!

Poor experience at this gym. Gym is packed at 7am on Saturday and Sunday mornings. Can’t get on many machines due to how busy it is. If you actually want a good workout I recommend going at 3am when it’s quiet. Plus membership fees have gone up to £26.99 a month too. Won’t be coming back here

April 6, 2025
Unprompted review
Rated 1 out of 5 stars

Awful gym

Awful gym. Think this gym invites machine destroyers at night time because half the machines are broken. Decided to close the lads changing rooms through the day as well. Always busy, still packed at 7am on a weekend. Plus their rising membership prices too. Big red flag

March 16, 2025
Unprompted review
JD Gyms - Rotherham logo

Reply from JD Gyms - Rotherham

Hi there

We understand your frustration and the inconvenience caused by the broken machines.

We strive to provide a positive experience for all our members and appreciate your feedback. We're committed to addressing these issues and improving our facilities.

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

On my 1st visit i found it like ..

On my 1st visit i found it like ... 3-4 trys to get in. Changing rooms yes but take your own lock? (I think) And no cubicle to get changed in after getting a shower? Good equipment and helpful staff.

February 27, 2025
JD Gyms - Rotherham logo

Reply from JD Gyms - Rotherham

Hi there

We appreciate you taking the time to share your experience.

We value your feedback and will use it to improve our facilities. We're glad you found the equipment and staff helpful.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Excellent service great choice of…

Excellent service great choice of equipment the only problem I find is that if you go after 10pm there is no toilet access after this time as the changing rooms are locked after this time

February 27, 2025
JD Gyms - Rotherham logo

Reply from JD Gyms - Rotherham

We appreciate your feedback and are glad you enjoyed the service and equipment selection. We understand the inconvenience of limited restroom access after 10 pm. We value your input and will consider your feedback as we continue to improve our facilities.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

Went downhill for a long time. Absolutely horrible now, plenty better gyms around. It will be closed soon if they carry on like this

Absolutely the worst out of many other JD gyms I've been to ! Outdated equipment not even slightly upgraded since it was Xercise4less, no sauna and horrible staff!!
Also apparently now you can't even take a shower at 9.50pm because they close showers at 10. Wtf ?! I didn't want to have a long bath just a 3min shower after training !! Absolutely ridiculous!! Definitely worth a travel to a different gym. I've been a member since day 1 but enough is enough, fck this place

February 21, 2025
Unprompted review
JD Gyms - Rotherham logo

Reply from JD Gyms - Rotherham

Hello!

Thanks for leaving us some feedback, we appreciate it.

We are a 24-hour gym in Rotherham, but due to there being less staff on duty throughout the night, areas which are not covered by CCTV are closed t for the safety of our members (i.e. the main changing rooms and saunas).

We do however leave the accessible changing room open at all times, as well as there being lockers for you to use. If you need to get changed or grab a shower during the night, that option is there for you and you'll have complete privacy in there.

Hope this helps!

The JD Gyms Team 💚

Rated 1 out of 5 stars

Overall the facilities are great, but...

Overall the facilities are great, but...
Serious issues regarding spin bikes, maintenance and availability due to breakdowns. Apparently new bikes are on order?
The studio floor needs to be rubberized for high intensity classes. The space is huge and could be divided into two studios saving cost on changing just one floor surface.

February 3, 2025
JD Gyms - Rotherham logo

Reply from JD Gyms - Rotherham

Hi there

We appreciate your feedback and understand your concerns about the spin bikes, maintenance, and floor surface. We are committed to providing a positive experience for all our members and are actively working to address these issues.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

Absolute disgrace with spin bikes.…

Absolute disgrace with spin bikes at JD Gyms - Rotherham!! Yesterday there were 8 broken bikes and now there are 10!! It’s like a graveyard for old broken bikes in there!!

We’ve been saying these need replacing for months and months but nothing has been done about it. People keep turning up for class and there are no free bikes, even if you come 20 mins early! It’s frankly dangerous when your pedal comes off in the middle of a spin class but the gym are not listening to us. 16 months as a member now and nothing has changed.

We pay our membership every month so you need to do your bit. Sort it out JD! If you didn’t have such amazing instructors (Kelly, Fiona, Sonja, Dom, John, Lauren.) then many members would have moved gyms by now!! 😠 There are plenty of other places for people to go in Rotherham.

February 7, 2025
Unprompted review
JD Gyms - Rotherham logo

Reply from JD Gyms - Rotherham

Hi there

We appreciate your feedback and are sorry to hear about your experience. We take all customer feedback seriously and are committed to providing a safe and enjoyable environment for all our members.

We are aware of the issues with the spin bikes and are working to resolve them as quickly as possible.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

Get your bikes fixed

25 % of the spin bike are out of commission in bits in the studio and the bikes still out for use are in poor working order.

February 3, 2025
JD Gyms - Rotherham logo

Reply from JD Gyms - Rotherham

Hi there

We understand your frustration with the condition of the spin bikes. We strive to maintain our equipment and are disappointed to hear about this experience. We appreciate you bringing this to our attention and will address the issue with our maintenance team.

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

This gym has a terrible entry policy…

This gym has a terrible entry policy BEWARE.

1 time entry during unstaffed hours, so if you need to leave the gym in an emergency don’t expect to get back in.

Don’t bother joining.

January 12, 2025
JD Gyms - Rotherham logo

Reply from JD Gyms - Rotherham

Hi there

Thank you for your feedback. If you come back a second time in the same day, please press the green buzzer button near the gates and someone will let you in. The app does only grant entry once per day, but you're welcome to come back as many times as you like, we'll just need to let you in. 👍 

If that’s something you do regularly, please speak to the Manager next time you visit, and they can help.

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

Good mix of classes

Good mix of classes

January 16, 2025
JD Gyms - Rotherham logo

Reply from JD Gyms - Rotherham

Hi there

We appreciate your feedback and are glad you enjoyed the variety of classes offered.

Best wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

Impossible to cancel

Impossible to cancel. I’ve submitted a cancellation request on their website, did everything exactly as they require, and got an automated email saying don’t cancel DD (I’m on a monthly rolling contract) and that they’ll be in touch within 14 days. It’s now coming close to a month since, I got charged for another month, no reply from them. Emailed them again, and again no response apart from automatic email. Seems they subscribe to the classic gym membership rip off scam. Avoid. Also freezing cold!

January 8, 2025
Unprompted review
JD Gyms - Rotherham logo

Reply from JD Gyms - Rotherham

Hi there

Thank you for taking the time to leave your review.

We are very sorry to hear of your experience. Our Customer Service Team are experiencing a higher than usual number of enquiries at present, this has meant that the response time is longer than we'd like. We understand that this can be very frustrating for you and would like to assure you that we are working hard in the background to correct this.

Once again, please accept our apologies for the inconvenience this is causing you.

Best wishes

The JD Gyms Team

Rated 5 out of 5 stars

Easy to join and set up in minutes

Easy to join and set up in minutes

JD Rotherham has a great location, plenty of parking, facilities are very clean and lots of equipment

The changing rooms are very clean and the showers excellent

November 22, 2024
JD Gyms - Rotherham logo

Reply from JD Gyms - Rotherham

Thank you for taking the time to leave us a review Steven. We aim to deliver a fantastic experience for all of our members in each of our gyms from the drive there to you walking out the doors, where we can make life any easier for you - we will so you can leave all your hard efforts to the gym floor!

We base this around our exceptional standards and world class service, all driven by our team to create the best environment to have your workoutin Rotherham! 👍


Keep up the great work!

Best Wishes,
The JD Gyms Team 💚

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look