JD Gyms - Rotherham Reviews 

325
TrustScore 3.5 out of 5

3.5

Greasbrough Street, S60 1LD Rotherham, England, GB


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Rated 5 out of 5 stars

Trained at various gyms previously and I must admit JD Gyms Rotherham is a great place to workout whether it be cardio, classes or weights. It's also open 24 hours which is good too and has some great... See more

Company replied

Rated 1 out of 5 stars

No matter what time of day, the gym is constantly busy. The amount of parking is too generous for the amount of machines at the gym. I find the demographic of people there are rude and class it as a n... See more

Company replied

Rated 5 out of 5 stars

I am a new member of JD and this place does not disappoint. A very friendly team who make me actually want to go train. The gym is well equipped and tidy. I love walking through the door and always fe... See more

Rated 5 out of 5 stars

Having recently moved to JD due to the closure of I-Motion, it’s so refreshing to attend a gym where the staff and members take pride in the space that they work and train in. Class timetable is fanta... See more


Company details

  1. Gym

About JD Gyms - Rotherham

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Greasbrough Street, S60 1LD, Rotherham, England, United Kingdom

  • 1709910974

3.5

Average

TrustScore 3.5 out of 5

325 reviews

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3.5

All reviews

(325)

4,429 reviews in the last 12 months

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Rated 3 out of 5 stars

I just found that there is no one…

I just found that there is no one walking around to show you how to work any machines if you are struggling

July 20, 2024
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Reply from JD Gyms - Rotherham

Hi there

Thanks for the 3 star review and comments. 😀 Your feedback really helps us improve our member experience!

Best Wishes,
The JD Gyms Team 💚

Rated 5 out of 5 stars

Trained at various gyms previously and…

Trained at various gyms previously and I must admit JD Gyms Rotherham is a great place to workout whether it be cardio, classes or weights. It's also open 24 hours which is good too and has some great equipment and friendly staff to help if required. Friendly members also which is a bonus. Reasonably priced too so would definitely recommend.

July 11, 2024
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Reply from JD Gyms - Rotherham

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 3 out of 5 stars

Newbee Needs Intro Coach

Am new member I not have yet started any work outs so far need to shown around how to use equipment safely etc

June 14, 2024
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Reply from JD Gyms - Rotherham

Hi there

Thank you for leaving us a review. Inductions are not compulsory, so you are free to start using the gym immediately after joining if you feel happy to do so.

We absolutely do offer them though, so If you would like an induction, please get in touch with your gym directly and a member of the team can help arrange this for you. You can email the manager on rotherham@jdgyms.co.uk or speak to a member of staff next time you are in.

Best wishes
The JD Gyms Team 💚 

Rated 5 out of 5 stars

I wanted a friendly gym open 24 hours…

I wanted a friendly gym open 24 hours and plenty of equipment, It ticked every box. Really enjoy training here

June 9, 2024
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Reply from JD Gyms - Rotherham

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 5 out of 5 stars

It was spacious and didn't feel like I…

It was spacious and didn't feel like I was been judged or looked at was just right

June 6, 2024
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Reply from JD Gyms - Rotherham

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 4 out of 5 stars

Nice friendly staff but when the…

Nice friendly staff but when the scanning in & out is sometimes not working

May 25, 2024
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Reply from JD Gyms - Rotherham

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 5 out of 5 stars

Welcoming gym

People are friendly and the fact it's 24hr you can go when it's quiet

May 29, 2024
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Reply from JD Gyms - Rotherham

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 1 out of 5 stars

Pulley ropes needs oiling on every…

Pulley ropes needs oiling on every machine.

May 22, 2024
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Reply from JD Gyms - Rotherham

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 5 out of 5 stars

1 of the Best Gyms around with…

1 of the Best Gyms around with affordable prices

May 18, 2024
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Reply from JD Gyms - Rotherham

Hi there

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Positive gym review.

I had a great experience at JD gyms. I had a chance to go on different machines and equipment all which were beneficial to me. The people surrounding me make me feel relaxed and made me feel confident also. The gym itself has lots of other facilities to use for people. It's a great gym overall.

May 9, 2024
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Reply from JD Gyms - Rotherham

Hi there

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Well presented gym with plenty to go…

Well presented gym with plenty to go and great staff

May 8, 2024
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Reply from JD Gyms - Rotherham

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 4 out of 5 stars

Satisfactory

The equipment is good. The building is airy. The only downside I believe is the locker room, as access to it is restricted to up until 8 pm on weekends.

April 20, 2024
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Reply from JD Gyms - Rotherham

Hi there

Thank you for leaving us a review, we love to hear that you are enjoying your gym experience with us ⭐

We are a 24-hour gym in Rotherham, but due to there being less staff on duty throughout the night, areas which are not covered by CCTV are closed t for the safety of our members (i.e. the main changing rooms and saunas).

We do however leave the accessible changing room open at all times, as well as there being lockers for you to use. If you need to get changed or grab a shower during the night, that option is there for you and you'll have complete privacy in there.

Best wishes
The JD Gyms Team 💚

Rated 3 out of 5 stars

Only thing I didn't like was

Only thing I didn't like was, my QR isn't working when I go to reception, I have to go to see someone next time I go in to sort it

April 19, 2024
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Reply from JD Gyms - Rotherham

Hi there

Thank you for leaving us a review ⭐

We really appreciate your feedback and will use this to help us improve our service in the future.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Great energy in the gym

Great energy in the gym

April 4, 2024
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Reply from JD Gyms - Rotherham

Hi there,

Thank you for leaving us a review, we are thrilled to hear you are enjoying your gym experience with us ⭐

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

I give it 5 stars because it is a good…

I give it 5 stars because it is a good gym but the bad thing is that the people who train do a section or repetition and I know that they spend a lot of time looking at their phone and that's because those of us who like to train don't see it well, I wish something could be done with that problem and also when people use a piece they do not return it to its place, that is my point of view

April 1, 2024
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Reply from JD Gyms - Rotherham

Hi Felix

Thanks for the review! Glad to hear you are enjoying the gym. We try our best to encourage our members to return the weights after use.

Our fabulous staff are always on hand to help with returning the weights so if you are ever struggling, please don't hesitate to ask! 💚  

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Went back to this gym always clean and…

Went back to this gym always clean and tidy . I no it’s a cross between love island people and butlins weekend but I love it . Never busy if u go at the right time .

March 27, 2024
Unprompted review
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Reply from JD Gyms - Rotherham

Hi there

Thank you for leaving a wonderful 5 star review! It's great to hear your enjoying the facilities 💪 We will be sure to pass this onto the team!

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

Gave it a fair chance.

Joined JD Rotherham about a month ago. I’d previously been with the Gym Group for years. There have been positives. This gym is a decent size and very clean, both the gym areas, showers and changing areas. The music’s much better too. I’ve had a few gripes but today I decided to cancel my membership and return to Gym Group. Primarily because the equipment, particularly the machines are better maintained. This gym needs more machines. (Not treadmills and bikes, they are in abundance). It’s a challenge to get on what you want all too often. But when something does break, my former gym had things repaired quickly and had two of almost every machine so if one broke you had an alternative. The seat on the arm curl machine has been broken since I joined. But by far my biggest bug bare is the entry system. At the Gym Group you scan a QR code using your camera and you’re in. Should that fail you just punch your code into the keypad. Simples. Easy to use intuitive app that tells you how busy it is before you go. You can enter and leave multiple times per day. The system JD uses is awful. When it works it’s fine but half the time you’re stood there waving your screen in front of the scanner hoping it’ll work this time. To make this worse, there is no back up. You can’t just enter your personal ID number as I’m used to. To make things worse, if you want to pop outside for something or you’ve left something in the car you can’t get back in on the same day. Because of this gym I work out less. I like 24 hour gyms because I’m an insomniac. Before joining if I couldn’t sleep I could say, sod it I’d might as well be doing something and go to the gym rather than doom scrolling on my phone. Times I’d be mindlessly scrolling Netflix of an evening and think “why am I doing this, I could be in the gym getting beach body ready.” But if I’ve already been that day I know there’s no point trying to get in again. This is by far the biggest issue and the reason I’m cancelling my membership. I just want to get in, work out and leave without doubting whether I’ll even get in or out. And when you’re trying to follow a plan, you need to know that you can use the equipment you need and that if understandably it breaks occasionally, it’ll be fixed a couple of days later.

February 24, 2024
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Reply from JD Gyms - Rotherham

Hi there

We are really sorry to hear that you have decided to leave us. But we really do appreciate you leaving us your feedback.

Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If anyone ever has any concerns about equipment, we please ask you to notify staff on site as soon as possible.

If you come back a second time in the same day, please press the green buzzer button near the gates and someone will let you in. The app does only grant entry once per day, but you're welcome to come back as many times as you like, we'll just need to let you in.

If that’s something you do regularly, please speak to the Manager next time you visit, and they can help or drop your gym an email if you can’t see a Manager to speak to - rotherham@jdgyms.co.uk

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

i just don't like how crowed it is…

i just don't like how crowed it is constantly and there is like 13-14 year olds in groups of 4 doing nothing taking a machine for 20 min

March 25, 2024
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Reply from JD Gyms - Rotherham

Hi there

Thanks for taking the time to leave this review. We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night.

To make the most of the space where possible, though, we are always looking to expand and improve our facilities.

Best wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

I've tried to change my membership to…

I've tried to change my membership to multiple gyms and its not working just Rotherham gym and I wanted the membership for Sheffield North

March 20, 2024
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Reply from JD Gyms - Rotherham

Hi Joseph

Thank you for taking the time to leave a review.

If you need assistance with changing your membership, please raise a ticket with our customer service team by following the link below:
https://www.jdgyms.co.uk/general-enquiries-form/

You can also speak to a member of staff in the gym for help and advise. The email address to speak with the General Manager is rotherham@jdgyms.co.uk

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

JD Gym Rotherman 👍

It's a nice big gym with plenty of equipment and lots of classes. The price is all in with no contract. There's no joining fee although you have to pay one month upfront so that's really the joining fee.

There are plenty of lockers and showers in the changing rooms and hairdryers (nice)

I've tried quite a few gyms in Rotherham and this one full fills my needs the best.

March 13, 2024
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Reply from JD Gyms - Rotherham

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

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