JD Gyms - Rugby Reviews 

274
TrustScore 4 out of 5

3.9

90 Newbold Road, CV21 2YX Rugby, England, GB


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Rated 3 out of 5 stars

Overall, the gym is spacious, clean and fairly well equipped, so it has most of what you need for a good workout. However, there are a few things that could definitely be improved. Some of the... See more

Rated 4 out of 5 stars

Basic equipment . Equipment is in good condition. Some faults I noticed: Not enough sanitary stations to wipe down equipment after and before use. Should be more than one leg curl machine... See more

Company replied

Rated 5 out of 5 stars

Only used the gym twice so far but each time I’ve never had to wait to use any equipment. The machines look well looked after but for one, (the pec fly) the seat could not be put in different posit... See more

Company replied

Rated 4 out of 5 stars

Affordably priced with a large space and cardio section. Lack of gym instructor to give exercise advise/plan which we can book like othee gym. No stream/sauna facility. Only one back extension

Company replied


Company details

  1. Gym

About JD Gyms - Rugby

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • 90 Newbold Road, CV21 2YX, Rugby, England, United Kingdom

  • 1788228089

3.9

Great

TrustScore 4 out of 5

274 reviews

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3.9

All reviews

(274)

4,555 reviews in the last 12 months

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Rated 2 out of 5 stars

Dirty benchs everywhere too much stinky…

Dirty benchs everywhere too much stinky in gym . Too dirty near smith machine stinky. benchs to dirty

January 24, 2026
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Reply from JD Gyms - Rugby

Hello - Thanks for the review. We do have our cleaning team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed, please do feel free to let a member of the team know.
The JD Gyms Team 💚

Rated 4 out of 5 stars

I love the variety of classes and the…

I love the variety of classes and the equipment. I am enjoying using the gym. I gave 4 stars because the app can be glitchy when it comes to entry, and it needs an upgrade. Additionally, it would be nice to see the gym staff around without having to seek them out when help is needed. Once again, amazing Gym

January 18, 2026
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Reply from JD Gyms - Rugby

Hello - We're happy you enjoy our classes and equipment! We appreciate your feedback regarding the app and staff availability.
The JD Gyms Team 💚

Rated 5 out of 5 stars

I love it, simply love it

I love it, simply love it
I can do what I planned and there is enough equipment for all.
I have what I need including Pull-up bars, Kettlebells and most important 4 heavy boxing bags

January 6, 2026
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Reply from JD Gyms - Rugby

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 5 out of 5 stars

JD gym is unique in its own way as it…

JD gym is unique in its own way as it provides me access 24hrs. I love the atmosphere inside and the staff’s are always ready to help. The gym is accessible to everyone and anyone regardless your physical abilities . The equipments are fantastic and you will not be standing in line to use any. The place is absolutely clean and fresh all the time . I can go on and on but give it a shot and you will feel at home in JD.

December 27, 2025
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Reply from JD Gyms - Rugby

Hi there - Thank you for taking the time to leave a review, we are really pleased to see it is 5 stars and see your positive comments!
Thanks, The JD Gyms Team 💚

Rated 3 out of 5 stars

Limited amount of classes

The machines are good but the gym is quite small. There aren't many classes during the day which is a real shame. More classes would be great!

I also tried to use the gym twice in a day and upon trying the second time it wouldn't let me in which was a shame

November 30, 2025
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Reply from JD Gyms - Rugby

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

The gym has everything I want

The gym has everything I want. The employees are very nice, and the facility is attractive, large, and neat.

November 17, 2025
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Reply from JD Gyms - Rugby

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 2 out of 5 stars

The temperature in the gym early…

The temperature in the gym early morning is ridiculous, I attend at 6am and the weights are that cold you need to rub your hands to warm them up prior to the set! This morning I witnessed a lady on the treadmill in a north face puffer jacket….. can a review of the room temperature be done asap all I hear is in a morning is people complaining about the temp.

November 24, 2025
Unprompted review
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Reply from JD Gyms - Rugby

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 4 out of 5 stars

Not too shabby

Gym is well looked after, great staff, amazing environment. The one I go too has a few pipe leakages which drips alot onto the machines, especially recently. Other than that, really good gym, just wished they reduced the price a bit to make it more accessible for students.

November 6, 2025
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Reply from JD Gyms - Rugby

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Bad cancellation policy

When you are a member it is fine but cancelling is really difficult and they say they may take more payments.

October 16, 2025
Unprompted review
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Reply from JD Gyms - Rugby

Hello, thank you for taking the time to leave a review. Our request for 30 days notice is stated within the terms and conditions of your membership, which you agree to upon sign up.
The JD Gyms Team 💚

Rated 4 out of 5 stars

Ive been training in my multi cable…

Ive been training in my multi cable home gym set for a year now, so I knew it was time to upgrade, knowing how the gym environment was going improve me, yet it somehow managed to suprise me even more by the sheer environment and respect people have there plus the passion to work out. I think the environment and atmosphere is great, the facilities are practically always clean, the machines do the job, it makes for a great gym

September 28, 2025
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Reply from JD Gyms - Rugby

Hi - Thank you for the 4 star review and the comments. It's really made our day 😀
The JD Gyms Team 💚

Rated 5 out of 5 stars

Good gym.

Easy to register, app works fine. Plenty of good machines. Music bit too loud, but worth it for use a headphone.

September 1, 2025
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Reply from JD Gyms - Rugby

Hi - Thank you for the 5 star review and the comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚

Rated 1 out of 5 stars

I had a problem with access and the…

I had a problem with access and the person who delt with ,not gave me any reason why that happened.

August 3, 2025
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Reply from JD Gyms - Rugby

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 4 out of 5 stars

Very pleasant staff

June 18, 2025
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Reply from JD Gyms - Rugby

Hi there Kieran - Thank you for your lovely feedback!
Best wishes, The JD Gyms Team 💚

Rated 3 out of 5 stars

More air flow needed in the gym

More air flow needed in the gym. Also, I suggest to bring more old style equipment.

June 11, 2025
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Reply from JD Gyms - Rugby

Hi – Thank you for the review. We’re always happy to find out what are members think, so if you’d like to tell us more about what equipment you'd like to see at our gym, please send an email to rugby@jdgyms.co.uk
Best wishes, The JD Gyms Team 💚

Rated 2 out of 5 stars

There are no suitable spaces for stretching exercises

Unfortunately, the space is not well-suited for stretching exercises, and the mats provided are not appropriate for this purpose. Additionally, there were no disinfectant sprays or wipes available for cleaning the equipment after use, which is quite important for hygiene.

May 29, 2025
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Reply from JD Gyms - Rugby

Hi – Thank you for taking the time to leave us a review. If you have any concerns about the cleanliness in the gym or notice something needs a wipe down, please notify staff on site who will be able to help.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Disabled access is terrible, what's the point of having disabled parking right outside the gym, when you have to navigate yourself through an app and then Prison like revolving doors to get inside.

Disabled access is terrible, no one available to open the doors and no access code readily available. Please train staff to to identify disabled gym users and give them the code to open accessible doors etc

May 12, 2025
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Reply from JD Gyms - Rugby

Hello – Thank you for leaving a review. If you have any problems accessing the app, please feel free to speak with the team the next time you visit and they can assist you further or alternatively, drop your gym an email on rugby@jdgyms.co.uk if you can’t see a manager to speak to.
Best Wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Great staff

Super friendly staff

May 12, 2025
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Reply from JD Gyms - Rugby

Hi there - Thank you for taking the time to leave this review, we are really pleased to see it is 5 stars and see your positive comment!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym

Great gym, got everything we need! Classes are fab and staff are lovely! Thanks to Jess giving us her hair bobble when we forgot! Callum is also very good and knowledgeable at his job, it makes going to the gym a good time

April 28, 2025
Unprompted review
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Reply from JD Gyms - Rugby

Hi Rebecca - Thanks for the 5star review! It's great to hear your enjoying the classes at our Rugby gym. Keep up the great work👍
The JD Gyms Team 💚  

Rated 4 out of 5 stars

Nice Gym but missing handles you can…

Nice Gym but missing handles you can use on machines

April 12, 2025
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Reply from JD Gyms - Rugby

Hi there, thank you for leaving us a 4 star review! We'll use this information to continue to improve the experience our members get.
The JD Gyms Team 💚

Rated 2 out of 5 stars

Painfully annoying

I’ve bought and paid for a membership less than a week ago at JD gym but it doesn’t work apparently there’s a problem with my debit card but they’ve taken money out of my account so I don’t see how there can be a problem there solution was I have to knock on the door everytime I enter the gym since my account doesn’t work even though I have paid

April 7, 2025

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