JD Gyms - Salford Reviews 

271
TrustScore 3 out of 5

3.2

Regent Road, M5 3TP Salford, England, GB


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Rated 5 out of 5 stars

This particular gym has a unique vibe, energised and friendly, very sociable and well integrated, no matter the race, gender, identity people come together well. The staff are friendly, they care, an... See more

Company replied

Rated 5 out of 5 stars

Kinden is amazing the assistant manager full of good vibes and makes classes and workouts amazing, absolutely love the burn class on a Wednesday. We need more skis so glad we’ve new equipment xx

Company replied

Rated 5 out of 5 stars

Great gym and amazing staff! A few things I would love to see improved: - Equipment is fantastic but it's old and some machines break down often or are not getting fixed for ages. - CABLES... See more

Company replied

Rated 2 out of 5 stars

The gym is a bit crowded and always busy, which makes it hard to find available equipment at times. While the facility itself is good, the constant rush can be inconvenient if you prefer a quieter wor... See more

Company replied


Company details

  1. Gym

About JD Gyms - Salford

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Regent Road, M5 3TP, Salford, England, United Kingdom

  • 1612412339

3.2

Average

TrustScore 3 out of 5

271 reviews

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3.2

All reviews

(271)

4,582 reviews in the last 12 months

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Rated 1 out of 5 stars

The bathroom smelled of urine and was…

The bathroom smelled of urine and was unkept, I am hoping my second visit will be better.

March 11, 2026
JD Gyms - Salford logo

Reply from JD Gyms - Salford

Hi – Thank you for taking the time to leave us a review. If you have any concerns about the cleanliness in the gym, please notify staff on site as soon as you can.
The JD Gyms Team 💚

Rated 2 out of 5 stars

A lot of room for improvement

Pros:
- size of the gym
- friendly staff
- range of equipment/machines
- classes included

Cons:
- dirty and messy, frequently see weights not put back, empty water bottles and food packets around, sometimes used gum and nicotine pouches are left on equipment - this is due to a domino effect from others thinking that the staff can clean up after them
- the pipes in the changing rooms/bathrooms have an odour

Overall, it has lots of potential but I think they need more support from the company to maintain the cleanliness. Members who are caught contributing to leaving mess/not putting equipment back should get a warning or a ban because it is being treated like a dumping ground.

It is also due a refurbishment to match the standard of the JD gym in town.

February 11, 2026
Unprompted review
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Reply from JD Gyms - Salford

Hi there – Thanks for the review. It's great to hear you are enjoying the equipment we have available and that our staff have made a positive impression. Sorry to hear if the cleanliness wasn’t up to the standard we expect. If you ever notice something not looking as it should, please let a member of the team in the gym know or feel free to email the Manager on salford@jdgyms.co.uk
Thank you, The JD Gyms Team 💚

Rated 2 out of 5 stars

The women’s changing room and the gym…

The women’s changing room and the gym areas are very dirty. I can’t find anything I’m looking for because everything is so messy — the equipment needs to have designated places.

February 4, 2026
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Reply from JD Gyms - Salford

Hi there – Thanks for the review. We do have our cleaning team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed, please do feel free to let a member of the team know.
Thank you, The JD Gyms Team 💚

Rated 5 out of 5 stars

Quality gym loads of good equipment and…

Quality gym loads of good equipment and the staff are very friendly and helpful.

January 31, 2026
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Reply from JD Gyms - Salford

Hello - We appreciate you taking the time to leave us a review! We're so glad to hear that you enjoy our equipment and friendly staff.
The JD Gyms Team 💚

Rated 3 out of 5 stars

frustratingly busy, even during "quiet" times

hopefully it dies down after the usual january rush for health (but i'm not holding my breath as demand for gyms is skyrocketing) but it's too busy at the moment, even during the "quieter times."

other than that, it's pretty good, well equipped, good facilities.

would be useful to have a feature in the app that tracks and tells you how busy the gym currently is so you can wait to go at a better time when it's not so busy.

waiting around for free equipment isn't great, especially considering that's why i switched gyms in the first place

January 19, 2026
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Reply from JD Gyms - Salford

Hello - We appreciate your feedback. It's good to know you find our facilities well-equipped. We understand that the gym can get busy during peak hours, and we're always working to ensure that everyone has access to the equipment they need.
The JD Gyms Team 💚

Rated 3 out of 5 stars

Way too busy

The gym is very well equipped. However, it's constantly busy. Even during the "quiet times" it's so busy I need to wait for the equipment to become free

January 18, 2026
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Reply from JD Gyms - Salford

Hi there - It's true, our gyms are very popular and so can become busy especially during peak times, but this does fluctuate throughout the day and from day to day.
The JD Gyms Team 💚

Rated 5 out of 5 stars

I enjoy it a lot.

November 28, 2025
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Reply from JD Gyms - Salford

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 2 out of 5 stars

salford gym

Hi, I just move from manchester JD gym to saldford. The bad thing is that the lady shower room is too smelly ,can you make sure clean it probably.

December 14, 2025
Unprompted review
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Reply from JD Gyms - Salford

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 3 out of 5 stars

Slow WiFi

I like everything, except for the WiFi that has no bandwidth at all. I need it to run my training app. That’s a shame.

November 28, 2025
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Reply from JD Gyms - Salford

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 2 out of 5 stars

The gym is a bit crowded and always…

The gym is a bit crowded and always busy, which makes it hard to find available equipment at times. While the facility itself is good, the constant rush can be inconvenient if you prefer a quieter workout environment. Overall, it’s suitable for those who don’t mind the crowds, but not ideal if you’re looking for more space and flexibility.

November 21, 2025
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Reply from JD Gyms - Salford

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Have nice location and friendly atmosphere...Great!

Friendly staff and useful equipment...very organised and professional user...I have great experience with everything in gym...moving forward 😀

October 23, 2025
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Reply from JD Gyms - Salford

Hi there - Thank you for taking the time to leave a review, we are really pleased to see it is 5 stars and see your positive comments!
Thanks, The JD Gyms Team 💚

Rated 1 out of 5 stars

Overcrowded and outdated

October 23, 2025
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Reply from JD Gyms - Salford

Hi there - It's true, our gyms are very popular and so can become busy especially during peak times, but this does fluctuate throughout the day and from day to day.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Worst commercial gym I’ve ever been to

The equipment is really worn out and many weight options on cable machines are broken and can’t be selected.

Some of the ropes and other clip on handles are in awful condition.
The dumbbell rack is a mess.
The cardio area is good if all you want to do is cardio.
The gym is packed most of the time.

October 18, 2025
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Reply from JD Gyms - Salford

Hello – Thank you for your review. We understand that the gym can get busy during peak hours, and we're always working to ensure that everyone has access to the equipment they need. We always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 1 out of 5 stars

QR code doesn’t grant access to the gym! And poor customer service

I cancelled my PureGym to join JD cause it is closer to my place , but regretting the decision. Since I joined as a member , my QR code has not been granting me access to the gym ! No proper customer service to attend to you ! I sent a mail to complain , I was told to wait for 10days

October 12, 2025
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Reply from JD Gyms - Salford

Hello – Thanks for the review. If you are ever struggling to access the gym, there is a green button available near the entrance/exit which will alert a member of staff to come over and assist further.
Thanks, The JD Gyms Team 💚

Rated 2 out of 5 stars

Old and poorly maintained equipment

Old and poorly maintained equipment. Always busy and not enough equipment to support the number of people that attend

September 25, 2025
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Reply from JD Gyms - Salford

Hi – Thanks for leaving us some feedback. Our gym teams do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should become broken. Our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to improve our facilities.
The JD Gyms Team 💚

Rated 3 out of 5 stars

Not enough weights

Not enough weights, also fir a big gym space you should have 2 of each machines and weighted benches

September 5, 2025
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Reply from JD Gyms - Salford

Hello – Thank you for leaving a review. We take on board all member feedback as we are always looking for ways to improve our facilities/ gym floor layout.
Thanks, The JD Gyms Team 💚

Rated 1 out of 5 stars

Awful Experience

Jd Gyms is hands down one of the worst gyms I’ve ever used. The customer service is terrible you cannot get through on the phone lines no matter how long you wait. I’ve tried multiple times, sitting on hold for over an hour, and still never got through to anyone.
The gyms themselves are absolutely filthy. Sanitation clearly isn’t a priority there are no spray bottles, no disinfectant, and not even tissue rolls to clean down equipment. The staff are unhelpful and don’t seem to care about the state of the place.
Weights are left scattered everywhere because nobody puts them back, and staff don’t bother to sort it out. The Smith machine bench constantly gets moved across the gym, which is both unsafe and annoying.
Overall, the place feels chaotic, dirty, and completely mismanaged. If you’re considering joining, I’d recommend looking elsewhere, terrible customer service, filthy environment, and zero organisation.

September 8, 2025
Unprompted review
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Reply from JD Gyms - Salford

Hi – Thank you for leaving us a review. We understand the importance of cleanliness when in our gyms. Whilst the cleaning stations have been removed for some time, our cleaning teams frequently go around cleaning the equipment and are always on hand. Our gym teams do actively encourage members to return equipment, however, this can be difficult in peak times. Please be assured we will pass on your feedback, so we can improve the experience for all our members.
Thank you, The JD Gyms Team 💚

Rated 2 out of 5 stars

Would avoid if possible

Very old and worn machines. Thread bare ropes that could do with an update considering the amount of people using them. Can never find staff members.

August 10, 2025
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Reply from JD Gyms - Salford

Hi there - Thank you for taking the time to share your feedback We value your feedback and will take it into consideration as we continue to improve our facilities.
The JD Gyms Team 💚

Rated 3 out of 5 stars

Just a typical JD Gym

Just a typical JD Gym. It's quite busy and very hard to get on the machines, and the machines are quite old.

July 30, 2025
JD Gyms - Salford logo

Reply from JD Gyms - Salford

Hello - Thanks for taking the time to leave this review. Our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to improve our facilities.
Best wishes, The JD Gyms Team 💚

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