JD Gyms - Shrewsbury Reviews 

290
TrustScore 4 out of 5

4.1

Arlington Way, Sundorne Retail Park, SY1 4YA Shrewsbury, England, GB


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Rated 1 out of 5 stars

8Absolutely shocking gym. Music sets of my tinnitus tried to cancel. I'm a military veteran and received this on operations. But in the small print you have to give 30 days notice so if you don't like... See more

Rated 1 out of 5 stars

On the website the first month was advertised as £15 with a rolling no obligation contract. I signed up to then get an email through saying my second month would be taken on 'X' date and then I was... See more

Company replied

Rated 5 out of 5 stars

The staff were friendly and helpful. I popped in to have a look around before joining and I was given a full tour and offered a free induction class. I joined on black Friday for £5 instead of £41.99... See more

Company replied

Rated 5 out of 5 stars

Spacious and well equiped gym. I go around 6:30-7:00am on weekdays and it isn't busy at all, and I am able to use all the equipment, racks and platforms I need during my sessions. The gym is als... See more

Company replied


Company details

  1. Gym

About JD Gyms - Shrewsbury

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Arlington Way, Sundorne Retail Park, SY1 4YA, Shrewsbury, England, United Kingdom

  • 1743297400

4.1

Great

TrustScore 4 out of 5

290 reviews

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4.1

All reviews

(290)

4,611 reviews in the last 12 months

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Rated 3 out of 5 stars

Really terrible WIFI

Really terrible WIFI. Every time so far I've been to the gym, the WIFI is either down or almost not existent. Today, I couldn't even get in as couldn't load the QR code. Love the gym but will cancel membership if this persists as realistically, I want a gym that provided Wifi.

December 8, 2025
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Reply from JD Gyms - Shrewsbury

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 3 out of 5 stars

Music alway on low

Music alway on low, kills the atmosphere, otherwise decent gym.

December 13, 2025
Unprompted review
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Reply from JD Gyms - Shrewsbury

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Love this gym- recommend!

Love this gym! So clean, excellent value and so much equipment and good classes. Please get us a booty builder equipment- like they have at some other JD gyms. The bar bell / strap on the ones where you add your own weight, really hurts me! Would be a life changer.

October 28, 2025
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Reply from JD Gyms - Shrewsbury

Hi there - Thank you for taking the time to leave a review, we are really pleased to see it is 5 stars and see your positive comments!
Thanks, The JD Gyms Team 💚

Rated 3 out of 5 stars

I recently rejoined this gym and have…

I recently rejoined this gym and have been pleased with the extensive range of cardio machines — there’s always good availability, even at busy times.

However, I’ve noticed a few issues that could really use attention. Many of the heart rate monitors, especially on the stair climbers, don’t seem to work properly. More importantly, there doesn’t appear to be any regular cleaning of the equipment between uses. While users are expected to clean the machines themselves, there’s only one wipe dispenser and no disinfectant spray available, which isn’t sufficient for the size of the gym.
Overall, it’s a well-equipped facility, but hygiene and maintenance could be improved.

November 11, 2025
Unprompted review
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Reply from JD Gyms - Shrewsbury

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 3 out of 5 stars

Provide live class updates

I’m enjoying the classes however it’s really frustrating turning up expecting to go to a class and it be cancelled with no notice - it would be great if there was a booking system and any cancelled classes were notified to those attending

October 27, 2025
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Reply from JD Gyms - Shrewsbury

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 4 out of 5 stars

Well its all new to myself

Well its all new to myself. But I am finding it interesting. I am just concerned that there is no one going round the Gym cleaning the equipment time to time. But all is good so far.

September 13, 2025
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Reply from JD Gyms - Shrewsbury

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 4 out of 5 stars

Minimal wait for equipment and a wide…

Minimal wait for equipment and a wide range of top quality machines. Good showers and very clean changing facilities.

August 15, 2025
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Reply from JD Gyms - Shrewsbury

Hi there - Thank you for leaving us a review, we are thrilled to see the 4 stars ⭐ and positive comments.
The JD Gyms Team 💚

Rated 5 out of 5 stars

New membership is going well

New membership is going well. Great equipment, nice atmosphere, and really accessible.

August 10, 2025
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Reply from JD Gyms - Shrewsbury

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 5 out of 5 stars

amazing gym!!!

amazing gym, loads of equipment always something free to use! very clean and good vibe!!

July 18, 2025
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Reply from JD Gyms - Shrewsbury

Hi there - Thank you for taking the time to leave this review, we are really pleased to see it is 5 stars and see your positive comment!
Thanks, The JD Gyms Team 💚

Rated 1 out of 5 stars

Bin Hazard

Hi! Great gym, great customers, great staff!....especially Amelia, Ben and Ben. Keep up the good work. The only fly in the ointment is the waste bins and pallets that have been dumped by the bicycle rail.

This means that those of us that cycle to the gym cannot use the bike rail without having to move the bins and pallets out of the way everyday.

Some of us have bikes with thick tyres so we cannot use the bike stand on the other side of the doors. Up to 2 months ago, the bins were kept on the other side of the main door which was out of everyone's way.

The bins and pallets constitute a Health and Safety hazard by blocking access to the bike rail. JD Gyms have legal obligations under the Health and Safety at Work Act 1974 to ensure a safe environment for not just employees, but customers also. So, If someone were to trip over the pallets or hurt themselves when moving the bin or pallets when trying to use the bike rail...............

I have been a member since 2017 and the bins were always placed away from the bile rail until a few months ago. Please don't let this spoil an otherwise brilliant gym experience for cyclists please.
PS. IT' BEEN OVER 2 WEEKS SINCE I POSTED THIS REVIEW ON THE GYM'S WEBSITE. NO ATTEMPT OT ACTION HAS BEEN TAKEN TO RECTIFY THE SITUATION.....OBVIOUSLY SHOWS HOW MUCH THE GYM VALUES CUSTOMERS!!!!!

July 2, 2025
Unprompted review
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Reply from JD Gyms - Shrewsbury

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚 

Rated 2 out of 5 stars

Needs some new equipment first time…

Needs some new equipment first time back in 4 years and it’s all the same stuff. A lot of it’s getting wobbly, pec fly..

July 7, 2025
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Reply from JD Gyms - Shrewsbury

Hi there Louis – Thank you for taking the time to leave a review. We’re always looking for ways that we can improve our gym facilities so thank you for your feedback regarding equipment!
The JD Gyms Team 💚

Rated 5 out of 5 stars

Really good Gym.

Really good equipment and lots of classes to choose from.

July 5, 2025
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Reply from JD Gyms - Shrewsbury

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚 

Rated 5 out of 5 stars

I have recently joined jd gym…

I have recently joined jd gym Shrewsbury.
I would like to say it is always a pleasurable experience with friendly members and helpful staff who are approachable should you need any advice.
What does significantly stand out is the excellent house keeping in keeping the men's changing facilities and toilets spotlessly clean.
There is a lady in the week and i visited the gym today Audrey was excellent.
I wish more gyms were like this.
I will continue to be a jd gym member because of these factors.
Completely satisfied five stars to Shrewsbury jd gym.
Adrian McNamara

June 7, 2025
Unprompted review
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Reply from JD Gyms - Shrewsbury

Hi there - Thank you for your feedback and 5 stars! We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this.
The JD Gyms Team 💚 

Rated 4 out of 5 stars

Very good range of equipment

Good amount of space, a good range of equipment man’s all kept in good condition. Also a separate room upstairs with multiple punching bags etc.

May 12, 2025
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Reply from JD Gyms - Shrewsbury

Hi - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym!
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Good gym lots of equipment

Good gym lots of equipment

April 1, 2025
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Reply from JD Gyms - Shrewsbury

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 3 out of 5 stars

JD Gyms Shrewsbury is decent

JD Gyms Shrewsbury is decent, with clean changing rooms, good equipment, and proper air conditioning. However, there’s room for improvement in staff presence and attitude. Some staff interactions have been problematic, as noted by others. Overall, the facility is good but not perfect, and the experience could be hit or miss depending on the day.

March 1, 2025
Unprompted review
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Reply from JD Gyms - Shrewsbury

Hi there

We appreciate your honest feedback. We're glad you find the facilities, changing rooms, equipment, and air conditioning, to be satisfactory.

We acknowledge that consistency in staff presence and attitude is crucial for a positive experience. We're committed to providing a welcoming and supportive environment for all members. We are sorry to hear that you have had some problematic staff interactions. If you'd like to speak with the manager at your gym about this you can do so by emailing shrewsbury@jdgyms.co.uk.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Curly.

Lot's of varied equipment. Staff very helpful. Very good for mind and body. Need more litter bins around the gym.

March 19, 2025
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Reply from JD Gyms - Shrewsbury

Hi there

Thank you for your kind review! We're thrilled to hear you appreciate the variety of equipment and the helpful staff.

We're always looking for ways to improve, and we'll take your feedback about the litter bins into consideration.

Best wishes
The JD Gyms Team

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