On the website the first month was advertised as £15 with a rolling no obligation contract. I signed up to then get an email through saying my second month would be taken on 'X' date and then I was... See more
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Location
Switch locationArlington Way, Sundorne Retail Park, SY1 4YA Shrewsbury, England, GB
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See what reviewers are saying
The staff were friendly and helpful. I popped in to have a look around before joining and I was given a full tour and offered a free induction class. I joined on black Friday for £5 instead of £41.99... See more
Company replied
Spacious and well equiped gym. I go around 6:30-7:00am on weekdays and it isn't busy at all, and I am able to use all the equipment, racks and platforms I need during my sessions. The gym is als... See more
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I've been a member here since it was branded as exercise 4 less. The gym has a huge selection of resistance machines with more variety than most premium gyms. With it being open 24hours it is very con... See more
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Company details
About JD Gyms - Shrewsbury
Written by the company
Contact info
Arlington Way, Sundorne Retail Park, SY1 4YA, Shrewsbury, England, United Kingdom
- 1743297400
3.9
Great
291 reviews
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Met Ollie who showed me around and any…
Met Ollie who showed me around and any questions I had were answered professionally and efficiently.
October 2, 2024
Reply from JD Gyms - Shrewsbury
Hi there.
Thank you for taking the time to leave us a 5* review and name checking Ollie at our Shrewsbury gym.
We love it when our team are having a positive impact on our members' experience!
Best Wishes
The JD Gyms Team
💚
Well equipped, spacious clean 24 hr gym
Pros: well equipped, has everything I need for strength training and plenty of cardio machines. Air conditioning is on point - much better than a previous 24 hr gym I attended. Changing rooms very spacious and clean. The whole establishment is well lit, feels quite classy.
Cons: not many staff around at all. The benches do not go fully vertical - the maximum inclined is about 75°.
October 1, 2024
Reply from JD Gyms - Shrewsbury
Hi Jack Thanks for taking the time to leave this review. We are loving the 4 stars and all the great comments you have given our Shrewsbury gym. However we will always be striving for the 5*s!
If you are ever struggling to see a member of staff out on the gym floor, please press the green buzzer near the turnstile gates and this will alert someone to come over and assist you further.. You can then address your concerns about our benches with the team in person and allow them to rectify this.
The JD Gyms Team 💚
Overall good but no-one around to…
Overall good but no-one around to explain various machines.
September 14, 2024
Reply from JD Gyms - Shrewsbury
Hi Anthony. Thanks for taking the time to leave this review. If you are ever struggling to see a member of staff out on the gym floor, please press the green buzzer near the turnstile gates and this will alert someone to come over and assist you further! The JD Gyms Team 💚
JD Gym Shrewsbury
JD Gym Shrewsbury
Been a member since it opened fantastic gym, but have recently decided to remove all anti-bac cleaning products from the facilities, really disappointing as gym feels unhygienic and unsafe now.
September 7, 2024
Unprompted review
Reply from JD Gyms - Shrewsbury
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Was accused of letting my girlfriend…
Was accused of letting my girlfriend into the gym when she clearly had a valid day pass. Avoid Ben Bertrand as he's arrogant and extremely unhelpful.
August 14, 2024
Reply from JD Gyms - Shrewsbury
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Great atmosphere
Great atmosphere
Loads of machines
Staff are friendly and always help if needed
Good music
August 27, 2024
Reply from JD Gyms - Shrewsbury
Hi Tom - Thank you for taking the time to leave us some feedback. Our aim is to offer excellent facilities, first class kit and a brilliant member experience! Your feedback is so important to us as it enables us to deliver the service our members deserve! We hope you continue to enjoy your fitness journey with us 💪💚 Best wishes The JD Gyms Team 💚
Reply from JD Gyms - Shrewsbury
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. We'll be sure to pass your feedback onto the team!
Best Wishes
The JD Gyms Team 💚
Top quality gym
Top quality gym, huge variety of equipment the cleanliness of the changing rooms is top notch and the worker was very helpful during my signing up process
August 7, 2024
Reply from JD Gyms - Shrewsbury
Hi there
Wow! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
Top Staff ,Top Reception ,Top Result…
Top reception by staff on my enquiry about joining the JD team ,the result was I joined and will be starting new regime ASAPB
July 31, 2024
Reply from JD Gyms - Shrewsbury
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Reply from JD Gyms - Shrewsbury
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Lots of machines, good value membership.
Lots of machines to go on, all clean and in good condition.
Only one toilet/shower for the whole gym available after 10pm is not good however.
I have not met any members of staff yet as I arrive after they have left so can’t comment on them.
July 1, 2024
Reply from JD Gyms - Shrewsbury
Hello! Thanks for leaving us some feedback, we appreciate it.
We are a 24-hour gym in Shrewsbury, but due to there being less staff on duty throughout the night, areas which are not covered by CCTV are closed t for the safety of our members (i.e. the main changing rooms and saunas).
We do however leave the accessible changing room open at all times, as well as there being lockers for you to use. If you need to get changed or grab a shower during the night, that option is there for you and you'll have complete privacy in there.
Hope this helps!
The JD Gyms Team 💚
The manager who’s suppose to help…
The manager who’s suppose to help doesn’t bother or has a bad attitude unless you’re a young attractive blonde and it’s finally pissed me off enough to put a review. Happens regularly, mates say it happens to them too my mate george said he used to send 🔥 to his ex when they were together. Sort him iut or im going pure gym
June 11, 2024
Unprompted review
An excellent gym and services.
April 28, 2024
Reply from JD Gyms - Shrewsbury
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Hard to give a 5 star review …
Hard to give a 5 star review …
Based on the gym itself it’s great!
But as for a certain member of staff then Not so great .. Personal trainer Ben Bertrand.
Lets this gym down Massively!
Ben is arrogant, comes across as rude, gives dirty looks to myself and fellow gym members.
His customer interaction/service is appalling.
Considering he states that he wants to make the gym enjoyable he doesn't come across like that.
He is intimidating and makes the gym an uncomfortable place to workout in.
I also believe he could possibly be racist.
He was extremely rude to my cousin who wanted to enroll in the gym but later didn't want too enroll as he didn't feel like it was a good place to be when members of staff behave that way.
I get on great with other members of staff at the gym as well as customers, but Ben seems to have an issue. I've done nothing to cause this problem so I'm not sure why he is behaving the way he is. This hasn’t been a one off issue but happened on several occasions where I have attended the gym.
April 17, 2024
Unprompted review
Reply from JD Gyms - Shrewsbury
Hi Sharon
We have been in touch via Trustpilot to ask for further information. If you would like to get in touch with us directly to discuss this matter please reach out to either reviews@jdgyms.co.uk or to the General Manager on shrewsbury@jdgyms.co.uk
Best wishes
The JD Gyms Team
Excellent clean machines and facilities.
April 7, 2024
Reply from JD Gyms - Shrewsbury
Hi there,
Thank you for leaving us a review, we are thrilled to hear you are enjoying your gym experience with us ⭐
Best wishes
The JD Gyms Team 💚
Great gym loads of space troub unfortunately…
Great gym loads of space unfortunately you can’t enter or exit easily there are silly electronic barriers which were installed 3 months ago.
You have to log into their wi fi so you just want to get on but there is always a Que of 5-6 people waiting at the barriers logging off jd gyms wi do then on and you have to do that every time. I have had to do it now for 3 months. Very poor.
March 31, 2024
Reply from JD Gyms - Shrewsbury
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Reply from JD Gyms - Shrewsbury
Hi there
Thanks so much for the 5 star review! Glad to hear that you are enjoying the gym, keep up the great work!!
Best wishes
The JD Gyms Team
Streamlined Sign Up Process & Fantastic Facilities!
Quick and easy sign up process, automated access to the gym, great website with details of weekly classes, beautiful spacious workout areas and a great selection of equipment !! Fantastic experience overall ☺️
February 12, 2024
Reply from JD Gyms - Shrewsbury
Hi there
Thanks for taking the time to leave us this wonderful 5star review!
We are thrilled to hear that you are enjoying the gym, keep up the great work 👍
Best wishes
The JD Gyms Team 💚
Reply from JD Gyms - Shrewsbury
Hi there
Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
Best wishes
The JD Gyms Team 💚
Your not letting me cancel my member…
Your not letting me cancel my member ship I’ve done 2 cancellation forms
February 7, 2024
Reply from JD Gyms - Shrewsbury
Hi there
If you've cancelled your membership by submitting a cancellation ticket via the website then the team will be working on it for you.
You will have received an automatic email to acknowledge your cancellation request. Please check your junk folder in case it's been directed there by mistake.
If you think you haven't raised a cancellation ticket correctly, you can find the link to raise one below:
https://help.jdgyms.co.uk/support/tickets/new
We hope this helps.
Best wishes
The JD Gyms Team
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