JD Gyms - Stoke Reviews 

397
TrustScore 4 out of 5

4.1

China Street, Fenton, ST4 3NJ Stoke-on-Trent, GB


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Rated 2 out of 5 stars

The chest fly machine, adjustable seat doesn't adjust and is stuck on low. Most of the machines weights labels are missing so you dont know the correct kg. All in all needs alot of updating and mainta... See more

Company replied

Rated 5 out of 5 stars

Never been so comfortable in a gym! great facilities, great equipment ect! Don’t feel judged, just everyone doing their own thing! As somebody who starts a gym and then it fades out, I thoroughly enjo... See more

Company replied

Rated 3 out of 5 stars

Am a full time paying customer , I don’t get to use the full available facilities. Due to my work, I can use the gym at night time only. After 22:00 o’clock. I’m paying full price for it which is... See more

Company replied

Rated 5 out of 5 stars

Really enjoy this gym, excellent range of equipment, very clean & tidy. Everyone is really nice there & I’ve met some lovely people at this gym - nobody is intimidating & everyone is really supportive... See more

Company replied


Company details

  1. Gym

About JD Gyms - Stoke

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • China Street, Fenton, ST4 3NJ, Stoke-on-Trent, United Kingdom

  • 1782498880

4.1

Great

TrustScore 4 out of 5

397 reviews

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4.1

All reviews

(397)

4,620 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly Recommended

Signing up was a simple process and having someone call to ask if there was any help I needed because I had shown interest but not completed, was actually helpful as it allowed me to ask about opening hours and a few other things.
Having the app that generates a QR code to gain access is easy to use and efficient.
The gym is clean and has a great supply of equipment catering for all needs and requirements.

October 31, 2023
Rated 5 out of 5 stars

Excellent facilities

Excellent facilities. Staff friendly and attentive when required. Plenty of equipment so no waiting to use machines.
Only thing that needs attention is leaking roof with buckets on floor. Apart from that excellent

October 24, 2023
JD Gyms - Stoke logo

Reply from JD Gyms - Stoke

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 5 out of 5 stars

Looove!

Such a lovely and clean gym - it's the first gym i've joined and it's done its bit in welcoming me in. The community is so kind and considerate and the staff are overwhelmingly welcoming too!

October 21, 2023
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Reply from JD Gyms - Stoke

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 1 out of 5 stars

gym transfer

tried to contact about gym transfer as I accidentally signed up to the wrong location in Stoke. Still not heard back but getting daily emails about review and feedback but no answer to my query?

October 16, 2023
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Reply from JD Gyms - Stoke

Hello, thank you for taking some time to leave us a review.

Our team at the Contact Centre have replied to you via email, please check your junk/spam if you can't locate this in your inbox.

The JD Gyms Team 💚

Rated 5 out of 5 stars

It's worth it

Love the gym, especially when it's a bit quieter

October 8, 2023
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Reply from JD Gyms - Stoke

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 3 out of 5 stars

I would like to know maybe on the app …

I would like to know maybe on the app how many people that are in the gym at a time ,, so I can pick a less busier time to arrive at the gym.
Last 2 times I have been it has been very busy and couldn’t get on the machines I wanted.

August 30, 2023
Rated 5 out of 5 stars
JD Gyms - Stoke logo

Reply from JD Gyms - Stoke

Thank you for taking the time to leave us a review. We aim to deliver a fantastic experience, at competitive prices so that everyone can find their fit. Many thanks for providing us feedback. We'll use this information to continue to improve the experience our members get 👍

The JD Gyms Team 💚  

Rated 5 out of 5 stars

Not having to pre-book classes is…

Not having to pre-book classes is brilliant. The Studio is fantastic. Getting in is easy. The carpark is great.

August 10, 2023
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Reply from JD Gyms - Stoke

Hi, thanks for the 5star review! It's great to hear you're enjoying the classes at our Stoke gym. Keep up the great work👍

The JD Gyms Team 💚  

Rated 5 out of 5 stars

Calm enviroment

Calm enviroment. The hiit class was brilliant

August 5, 2023
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Reply from JD Gyms - Stoke

Hi, thank you for leaving a review! It's great to hear you’re enjoying the classes at our gym! We hope you continue to enjoy your fitness journey with us 💪

Best wishes. The JD Gyms Team 💚

Rated 5 out of 5 stars

Good atmosphere

Good atmosphere. Good range of Equipment

August 1, 2023
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Reply from JD Gyms - Stoke

Hello, thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪

Best Wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Excellent 👍

Excellent 👍
Very pleasant staff plenty of equipment

July 27, 2023
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Reply from JD Gyms - Stoke

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 3 out of 5 stars

I think it’s a modern gym

I think it’s a modern gym. However with the two plastic buckets about the place because it’s raining outside I feel is not great. This can be off putting and looks as if you don’t care for the building or it’s member’s. I have had no dealings with staff as of yet so can not comment, but I have seen them about the gym and that is good. The studio and free weights area look and feel great .

July 30, 2023
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Reply from JD Gyms - Stoke

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on stoke@jdgyms.co.uk

The JD Gyms Team 💚

Rated 5 out of 5 stars

Class instructor Louise is amazing …

I've been regularly coming to the gym since January and mainly doing Louise's classes. Firstly that woman is amazing. Her attitude and passion in her classes are second to none. She really uplifts my mental health every class and walk out with a smile. That woman needs more recognition I say on behalf of Louise's regulars we love her and think she is fantastic. Please can she have more recognition or even a pay rise 😂 can only ask lol

July 27, 2023
Unprompted review
Rated 5 out of 5 stars

Nice gymn

Really easy to join and the gymn is laid out nicely. Clean, with a friendly atmosphere.

July 20, 2023
JD Gyms - Stoke logo

Reply from JD Gyms - Stoke

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

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