Great gym got loads of equipment and genuinely no downsides. Has a sauna which I have never seen be full and unlike many other gyms has a t bar row which is a massive bonus. The 16+ requirement is abi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Great gym got loads of equipment and genuinely no downsides. Has a sauna which I have never seen be full and unlike many other gyms has a t bar row which is a massive bonus. The 16+ requirement is abi... See more
Company replied
I have returned to JD Gym again in late December 2025 first time since April 2025. It has actually improved by being a lot cleaner than before in the Male Changing Room plus Sauna, the four times I ha... See more
Company replied
I am 74 year old and my daughter supervises me at the gym. On my registration, I was told she will be allowed to come in and help me but will have to be filling out the health and safety form. This is... See more
Company replied
Gym is great, clean, comfortable and well equipped. The only place in the men's changing room to shave has a mirror with the urinals directly behind which is not ideal for shavers or people peeing. A... See more
Company replied
Written by the company
Trimdon Street Retail Park, SR4 6AA, Sunderland, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very Clean, friendly and relaxed environment, enough equipment for everyone, everything racked away, vending machines, one table and chairs, large locker room, bring your own padlock, well set out and clean, no punch bags, overall the best gym I’ve used in a long time

Reply from JD Gyms - Sunderland
It’s a good gym, just very crowded at certain times, and lacks many shoulder exercises

Reply from JD Gyms - Sunderland

Reply from JD Gyms - Sunderland
Lovely introduction. The classes I have attended have been fab.

Reply from JD Gyms - Sunderland
Nice and clean space good facilities decent equipment

Reply from JD Gyms - Sunderland
It’s has been a really great gym it’s helping me with my fitness for when I join the army

Reply from JD Gyms - Sunderland
The atmosphere, the equipments, helpful staff, the music (of course). And the over all facilities - lights, mirrors, lockers, showers all of it adds to the experience and motivation.

Reply from JD Gyms - Sunderland
Great community and convenient spot, but the facility is currently struggling with maintenance. Many machines are down or on the way down and the overall cleanliness has slipped recently. Hoping to see some repairs and deep cleaning soon so I can keep enjoying my sessions here!

Reply from JD Gyms - Sunderland
Plenty of machines to go at. I tend to go early and pretty much have the gym to myself. Very good value for money. If you want a personal trainer their credentials are on the wall telling you what their specialty is. There is regular contact from the gym to make sure you are getting the most from your membership.

Reply from JD Gyms - Sunderland
First time entering the gym was greeted by Johnny. He showed me the app and about the claases. Booked me onto the introducton with Ashley. Found the indiction a good starting point for using machine. Overall clean and enjoyed the sauna. Liked the locker system.

Reply from JD Gyms - Sunderland
I have returned to JD Gym again in late December 2025 first time since April 2025. It has actually improved by being a lot cleaner than before in the Male Changing Room plus Sauna, the four times I have been so far including busy Boxing Day. The weights are kept back in place too. Being 24 hours like my other gym where I also train at OneGym Ryhope alternate days to JD gym, they both compliment each other for myself especially childcare of my son tailor making to my training times. Got a warm welcome from few other regular gym users know me after my return here plus its near my office, so very handy for me on my hybrid working days there

Reply from JD Gyms - Sunderland
Staff are brilliant, all the time in the world to explain, love the sauna, nice and kept very clean by Jan and the rest of the staff,

Reply from JD Gyms - Sunderland
My Membership got put on hold for no reason and i can't access the gym anymore

Reply from JD Gyms - Sunderland
The equipment is ok although generic. Definitely needs another smith machine to separate you from the other gyms and actually give people the chance to use one. You need to put some gym rules on the wall e.g Max two people per machine and no use of phones whilst on equipment...do that and I may stay longer than 3 months.

Reply from JD Gyms - Sunderland
Lovely staff, makes those 5am mornings easier!
Good range of equipment

Reply from JD Gyms - Sunderland
The gym all round is great, the cleanliness is a massive part of why I appreciate it. The staff couldn’t be more pleasant especially jan, she brings a ray of sunshine and always makes it a fantastic experience.

Reply from JD Gyms - Sunderland
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.