Great gym got loads of equipment and genuinely no downsides. Has a sauna which I have never seen be full and unlike many other gyms has a t bar row which is a massive bonus. The 16+ requirement is abi... See more
Company replied
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Great gym got loads of equipment and genuinely no downsides. Has a sauna which I have never seen be full and unlike many other gyms has a t bar row which is a massive bonus. The 16+ requirement is abi... See more
Company replied
I have returned to JD Gym again in late December 2025 first time since April 2025. It has actually improved by being a lot cleaner than before in the Male Changing Room plus Sauna, the four times I ha... See more
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I am 74 year old and my daughter supervises me at the gym. On my registration, I was told she will be allowed to come in and help me but will have to be filling out the health and safety form. This is... See more
Company replied
Gym is great, clean, comfortable and well equipped. The only place in the men's changing room to shave has a mirror with the urinals directly behind which is not ideal for shavers or people peeing. A... See more
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Trimdon Street Retail Park, SR4 6AA, Sunderland, England, United Kingdom
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Great gym with great facilities. Clean. Great staff! Especially the lovely Jan!

Reply from JD Gyms - Sunderland

Reply from JD Gyms - Sunderland
Lovely staff! Jan, levi and Rob are excellent and the gym is always clean and tidy! Love coming here!

Reply from JD Gyms - Sunderland
Could benefit having someone walk around and actively try to stop people leaving areas a mess, or even working out dangerously and maybe punish the repeat offenders. Has benefitted recently by adding a wipe down station however people avoid it. Overall the gym can feel unsafe. I think if the trainers who walk around were to offer a small bit of education to the people making it dangerous then everyone would benefit.
Jan, and the other lads are all very helpful and nice to talk to when approached!

Reply from JD Gyms - Sunderland
Visited from the U.S. this past week and needed to get a workout in. Checked out JD’s in Sunderland and loved the place. Very clean, very respectful gym. Loved the environment. Great work!

Reply from JD Gyms - Sunderland
Love the classes jennys especially Zumba piloxing- the gym is always clean the staff are very friendly

Reply from JD Gyms - Sunderland
The staffs are nice and classes are great 👍

Reply from JD Gyms - Sunderland
Excellent gym and great staff! Could not recommend Jenny’s classes enough, they are amazing and I always walk out of the gym feeling great! 100% helped me on my weight loss journey :)

Reply from JD Gyms - Sunderland
This gym is amazing and has a good range of classes to attend all the instructors I do classes with are lovely and teach the classes brilliantly !! The staff are all friendly and welcoming !!

Reply from JD Gyms - Sunderland
Brilliant gym ive been using on and off for years now, does get a bit busy at times, and there does seem to be a lot.of kids just sitting on benches and machines doing nothing which is a bit of a let down, but the place is always being cleaned and there's always somone around if you need help.

Reply from JD Gyms - Sunderland
Great gym, with plenty of equipment. Only been a few times, so far, but the atmosphere seems very pleasant. Everything is very clean. Love the sauna, too. Nice... 💪🏻

Reply from JD Gyms - Sunderland
This is the third Gym I have signed up to and the only one i have ever truly enjoyed, the staff are so incredibly nice, Especially Levi who I have personal training sessions with.
Levi has helped me so much with everything, I am already noticing differences in myself after just a month, my energy levels have improved as has my overall wellbeing.
I find myself wanting to go to the gym every day, which I never wanted to do at my previous gym.
I have learnt so much already from Levi and I feel very confident that he is the guy that will help me achieve my goals!

Reply from JD Gyms - Sunderland
They had a great offer of £10 for the first month, so I had nothing to lose really, hadn’t set foot in a gym for about 20 years, had a basic intro and I was off. It’s just what I needed.

Reply from JD Gyms - Sunderland
The variety of equipment and machines to use while training is amazing

Reply from JD Gyms - Sunderland
The classes are great, I look forward to going to the gym rather dreading it

Reply from JD Gyms - Sunderland
I don’t have ideas of where most of the equipments I need to use are. Also the gym is sometimes too occupied.

Reply from JD Gyms - Sunderland
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