JD Gyms - Swansea Reviews 

334
TrustScore 4 out of 5

4.2

3 Glamorgan, Parc Tawe North, SA1 2AA Swansea, Wales, GB


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Rated 5 out of 5 stars

Just rejoined Parc Tawe JD after going to another gym for couple years. Signed up for the les mills body pump classes - and had the first one with Keira Kane this morn! And she was amazing and Ive bee... See more

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Rated 2 out of 5 stars

Generally an unpleasant gym to train at. The cleanliness is rough and the whole place is untidy. Plates are difficult to locate and staff/ users etiquette is indicative of poor culture nurturing. Lo... See more

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Rated 5 out of 5 stars

I enjoy JD Gyms, I have been training here since it was Xercise for Less. There is a variety of equipment and plenty of space. However, I have noticed the class schedule has been reduced.

Company replied

Rated 4 out of 5 stars

Experience can be improved. Timely update for class schedule. Sometimes it’s being updated an hour ago which brings uncertainty. In case class is cancelled, must be updated on app. A red colou... See more

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Company details

  1. Gym

About JD Gyms - Swansea

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • 3 Glamorgan, Parc Tawe North, SA1 2AA, Swansea, Wales, United Kingdom

  • 1792341034

4.2

Great

TrustScore 4 out of 5

334 reviews

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4.2

All reviews

(334)

4,655 reviews in the last 12 months

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Rated 5 out of 5 stars

Very friendly staff.

Very friendly staff.
Always clean.
Such a lot of equipment no standing around waiting to use anything.

April 26, 2024
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Reply from JD Gyms - Swansea

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Love the classes

Love the classes! A big thank you to Yogi for the support and challenging workouts!

April 28, 2024
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Reply from JD Gyms - Swansea

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 4 out of 5 stars

Epic gym overall

Phenomenal facilities and epic functional area. The changing rooms smell strong of sweat though. Could do with foam rollers and resistance bands unless I didn't see where they are kept. Music is decent but would be good if volume was bit lower. Best gym I've been to in a few years.

April 24, 2024
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Reply from JD Gyms - Swansea

Hi there

Thank you for taking the time to leave us a review.

Many thanks for providing us feedback. We'll use this information to continue to improve the experience our members get 👍💚

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Friendly environment

Friendly environment and amazing workout equipments

April 19, 2024
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Reply from JD Gyms - Swansea

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,
The JD Gyms Team 💚

Rated 5 out of 5 stars

Very nice gym

Very nice gym, big and comfy area, staffs are so kind

April 22, 2024
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Reply from JD Gyms - Swansea

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,
The JD Gyms Team 💚

Rated 1 out of 5 stars

Poor experience overall

Where to even start…

Only joined this gym a few months ago.
First of all, the ventilation here is shocking. The place often stinks, especially upstairs (where the cardio equipment is), even at non-peak times. It smells like sweat and breath. It feels stuffy and uncomfortable.

It doesn’t matter what time you go at, it’s always packed. The women’s-only gym gets busy too and it’s a tiny space. Can usually find a bench free to use the dumbbells but that’s about it. Prepare to wait for almost every other machine you want. Squat racks are the hardest to get on.

Staff don’t seem to ever patrol the gym which they really need to. Gym etiquette is quite poor here. No-one seems to put plates back where they got them from meaning you’re endlessly hunting for plates. It’s not the staff’s fault how people behave but they could at least do some regular rounds putting weights back where they belong.

Again, not the staff’s fault but changing rooms have an issue with girls taking mirror selfies with others in the background. Don’t want to be snapped getting changed in the background of someone’s photo. Never encountered this issue at a gym before.

As mentioned by a few others, equipment that breaks seems to take an awfully long time to be fixed. Most of the equipment is the same as the old Xercise4Less which I used to go to 7 years ago.

To include something positive, at least, the lighting here is good, not too bright and headache-inducing, it’s just right. Plenty of lockers in the changing rooms, make sure you bring your own padlock.

I switched to this gym because it was much closer but I’ll be going back to my old gym soon.

April 25, 2024
Unprompted review
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Reply from JD Gyms - Swansea

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

We are sad that you wish to leave and hope in the future you will be back to us again.

Best wishes
The JD Gyms Team

Rated 2 out of 5 stars

Many places to improve upon.

1. Just when you enter the gym you need some kind of internet connection to get in - the wifi for the gym members is horrible (can't even play the music on spotify) and my mobile data takes like 5 minutes to load the QR code (used iPhone 7 and newest iPhone, same results, so hardware issues have been ruled out). 2. The changing rooms are okay (would always like to have more room to sit, but it's fine), some people have a problem with changing rooms being locked at 10pm, but I'd say the bigger problem is a constant smell coming for the toilets. The showers get clogged pretty often so if you come on a busy day it might be a while till you can get into one or you get blasted with water on your feet from adjacent showers by the staff who tries to unclog it. 4. The ventilation system is pretty bad, the moment you go up on the 1st floor where all the treadmills are, the air is already thick and you can get very sweaty just from being there. 5. If there are any group events in the studio you have to pick up a mat, go downstairs to the ground floor, do your exercises, and go back to the first floor to put the mat back. So ideally there should be a 2nd mat rack downstairs for convenience. Overall I would recommend choosing the other gym in the Swansea city centre which is also cheaper at the moment.

April 16, 2024
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Reply from JD Gyms - Swansea

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 1 out of 5 stars

Where is the cancel button

Where is the cancel button? It's so easy to join but it's impossible to cancel the membership. It's a scam and it's impossible to find amd cancel it straightforward.

I have submitted the request and that takes 21 days to approve 😂😂

Are you approving home loan😂

February 29, 2024
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Reply from JD Gyms - Swansea

Hi there

You can cancel by visiting the website and scrolling to the bottom of the home page to raise a cancellation ticket.

So long as you've submitted your cancellation request using our contact form, someone will process that and confirm via email for you. We have included the link below for your convenience.

https://www.jdgyms.co.uk/general-enquiries-form/

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

NOT A BAD GYM

THIS GYM DOES NOT LACK QUALITY OR QUANTITY OF EQUIPMENT , LOCATION OF EQUIPMENT IS QUITE SPARODIC . THE AVAILABILITY OF SOME OF THE MACHINES VERY LIMITED . THE ONLY TIMES I CAN TRAIN IS AT PEAK TIMES AND IT DOES GET VERY VERY BUSY .

April 3, 2024
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Reply from JD Gyms - Swansea

Hi there

Thanks for taking the time to leave this review. We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night.

To make the most of the space where possible, though, we are always looking to expand and improve our facilities. Best wishes

Best wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

Swansea

They are scam

March 8, 2024
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Reply from JD Gyms - Swansea



Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 5 out of 5 stars

Not confident 60 year old

I don’t like using a gym as I always feel overwhelmed by how busy it is and I guess I lack confidence.
Took the leap to join JD Gym after speaking to a member of staff via the phone, he was so helpful with all the questions I had and suggested to visit and have a day pass to use the equipment.
I did and I have to say I did not feel overwhelmed as the gym is spacious and light and airy, the music was not to loud and staff we only to willing to help me every time. I have recently joined and have had 3 sessions in my first week 😊

March 26, 2024
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Reply from JD Gyms - Swansea

Hi there

Thank you for the fabulous review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪

Keep up the great work 💚

Rated 5 out of 5 stars

Plenty of free parking

Ease of use, friendly staff, clean, free parking

March 25, 2024
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Reply from JD Gyms - Swansea

Hi there

Thank you for the fabulous review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪

Keep up the great work 💚

Rated 5 out of 5 stars

It’s just if u keep track going…

It’s just if u keep track going everyday you will see results

March 11, 2024
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Reply from JD Gyms - Swansea

Hi there

Thank you for taking the time to leave us a review.

We aim to deliver a fantastic experience, at competitive prices so that everyone can find their fit. We're so pleased to hear you are enjoying your experience with us 💚

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

Overall a good gym

Overall a good gym. Good central location, plenty of equipment.
Womens gym area only has two treadmills sometimes with only 1 working! Would be good to get more. Perhaps a stair climber/steps master too? In future, if you could offer a cafe area or a creche for mums, that would be great.

December 16, 2023
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Reply from JD Gyms - Swansea

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 4 out of 5 stars

I love the atmosphere

I love the atmosphere. Still trying to get used to being in a gym but everyone sk supportive and helpful.

March 4, 2024
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Reply from JD Gyms - Swansea

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 4 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 2 out of 5 stars

Swansea women’s gym is not very big…

Swansea women’s gym is not very big there two of each machine and most are out of order not the best experience joined up and just let loose with no idea how to work anything but if we were paying a 300 pound PT Session would of been shown everything . But disappointed with the hype around the gym

March 4, 2024
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Reply from JD Gyms - Swansea

Hi there

Thank you for taking the time to leave us a review.

If you wish for an induction to the gym, you can arrange this with the team directly. Please feel free to drop an email to the gym or give them a call and a member of the team will be in touch. The email address is swansea@jdgyms.co.uk

Best wishes
The JD Gyms Team 💚 

Rated 4 out of 5 stars

All you need and room to breath

Has it all to keep fitness fun

March 3, 2024
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Reply from JD Gyms - Swansea

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 4 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

Very poor when it comes to cleanliness

Very poor when it comes to cleanliness

February 28, 2024
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Reply from JD Gyms - Swansea

Hi there

Thank you for leaving us some feedback.

With regards to cleaning, we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on swansea@jdgyms.co.uk

Best wishes
The JD Gyms Team 💚

Rated 4 out of 5 stars

Clean, nice aesthetic

The gym is really clean and has a nice aesthetic. Love the studio but theres way too much air conditioning

February 17, 2024
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Reply from JD Gyms - Swansea

Hi there

Thanks so much for the 5 star review! Glad to hear that you are enjoying the gym, keep up the great work!!  

Best wishes
The JD Gyms Team

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