Took out a months membership on a special deal which I've used often before. No problem with setting up the membership and easy access to the facilities via their app. The changing / showering areas... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Took out a months membership on a special deal which I've used often before. No problem with setting up the membership and easy access to the facilities via their app. The changing / showering areas... See more
Company replied
Good gym with modern equipment and plenty of bench space. Couple of older machines in there that take away from the aesthetic, but all functioning as well as the new stuff - so need to replace. Co... See more
Company replied
Been training at the JD Gym in Washington for 5 months now, I love it! Always motivated when I go in, a really good mix of all ages, from teens right through to elderly people still wanting to stay i... See more
Company replied
Great gym with some great classes on offer. Zumba with Marta is brilliant, her passion shines through and she always gives 100% to every session. She makes newcomers feel welcome ensuring m... See more
Company replied
Written by the company
Spire Road, The Peel Centre, NE37 2PA, Washington, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First time doing the lunchtime cross-fit session with Brett today, usually try to do the burn classes. Today the the mix-up of the class to x-fit was great, the intensity was tough but really rewarding and motivating.
Would certainly recommend Brett’s classes 👍

Reply from JD Gyms - Washington
First time of doing the x-fit class ran by Brett and just Wow!! Having attended the burn and other formats but this was a total escalation and really motivated you to push the extra mile. Brett has been outstanding since joining JD and shows the calibre of pt he is and is a benchmark for others to follow. The class was excellent

Reply from JD Gyms - Washington
Great classes with an excellent instructor (Brett). He has bags of enthusiasm and both encourages and pushes you to get the most out of the class.

Reply from JD Gyms - Washington
Always busy and seems good energy in there most days. Car parking at Sunderland is poor as can't stay longer than 2 hours and I usually do 2 and a half but not worse thing. I really enjoy the body pump classes and would welcome more of these, shame there's only 3 nights between washington and sunderland and I could do 4 and a Saturday morning if possible. Zoe is a great instructor but so are the others. Washington could do better hand weights in the studio as the rubber is coming away. Some different sizes would be great as no 6's. All In all both gyms are great value and enjoying picking up what my last gym sadly cancelled. Just needs more :)

Reply from JD Gyms - Washington
Great gym great atmosphere! staff are very friendly and happy to answer any questions or help especially Brett Amy and Joey.

Reply from JD Gyms - Washington
Great gym with some great classes on offer.
Zumba with Marta is brilliant, her passion shines through and she always gives 100% to every session. She makes newcomers feel welcome ensuring members feel confident and supported.
Pilates on a Sunday morning is a huge miss.
The gym offers a wide range of machines and equipment although some of the hand weights in the studio are in desperate need of replacing.
Equipment is cleaned often and the toilets and changing areas are always spotless thanks to the lovely cleaning staff.
Gym staff are pleasant and approachable making it a positive experience overall.

Reply from JD Gyms - Washington
Did Alusibs pump and combat class tonight very good but wish they were on a bit earlier.

Reply from JD Gyms - Washington
Plenty of equipment to use and in very good condition, staff look after the place very well and if you have any problem they drop what they are doing to help you and are all friendly.

Reply from JD Gyms - Washington
I am early fifties and have been going to gyms on and off across Sunderland for 30+ years and this is by far the best. I was a member of this gym 10 years ago and loved it but ended my membership to go to one nearer my home. That gym was David lloyd which was 4 times more expensive and terribly run. Yes it's got a pool and club how but it's badly ran, machines are always broke, changing lockers constantly break and it's dirty. Decided to come back to Washington JD and best decision ever. Better equipment, better value, no screaming kids, lockers that work, air-conditioning that works, value for money and roomier sauna...and immaculately clean. Worth the extra journey for that and the cost.

Reply from JD Gyms - Washington
Staff are real friendly and easy to approach if you need help or advice. Plenty of machines and mostly maintained. People who go regularly are canny aswell

Reply from JD Gyms - Washington
Too many cardio machines and not enough racks

Reply from JD Gyms - Washington

Reply from JD Gyms - Washington
Amazing staff and really well maintained equipment!

Reply from JD Gyms - Washington
Excellent equipment Excellent punch bag area Excellent staff no complaints at all

Reply from JD Gyms - Washington

Reply from JD Gyms - Washington
i love this gym and this guy brett help me alot in my gym love this guy

Reply from JD Gyms - Washington
Nice and friendly, best in WASHINGTON.
Trainer Brett is best to guide aswell.

Reply from JD Gyms - Washington
Spot on great place to go get a great pump people in there are curtios no hassle stress free

Reply from JD Gyms - Washington
Only just joined but loving this gym. Loads of equipment. Staff are friendly & the place is really clean & well looked after 😁

Reply from JD Gyms - Washington
The guy who showed me around the gym and then how to use the equipment was excellent. I’d advised I’d just been diagnosed with Parkinson’s and he researched the condition before I went for my induction so he could advise on the best exercises to support me managing the condition. The equipment is first class and the gym is always very clean and well managed.

Reply from JD Gyms - Washington
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.