JD Gyms - Wythenshawe Reviews 408

TrustScore 3.5 out of 5

3.4

Southmoor Road, M23 9DS Wythenshawe, Greater Manchester, GB


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Rated 4 out of 5 stars

Facility is clean overall but not immaculate, still dusty / grubby in the areas that take a bit more effort to reach (finer areas around benches, beneath dumbell racks etc) Main gripe would be D... See more

Company replied

Rated 4 out of 5 stars

It’s a big gym with loads of parking spaces. The equipment is a bit old and outdated. It also would have helped if we were given an onboarding to show us around and explain some of the different ways... See more

Company replied

Rated 4 out of 5 stars

I’ve always for years enjoyed Jd I’ve noticed and increasingly amount of younger people school/college age have joined. This is great to see, but I do think a lot don’t no what they are doing so sta... See more

Company replied

Rated 3 out of 5 stars

It's got a good range of equipment and isn't busy, but the air conditioning is bobbins. On a cool day at about 1/3 full. It's like walking into a rainforest. After a month and more context: the ran... See more

Company replied


Company details

  1. Gym

About JD Gyms - Wythenshawe

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Southmoor Road, M23 9DS, Wythenshawe, Greater Manchester, United Kingdom

  • 1614700922

3.4

Average

TrustScore 3.5 out of 5

408 reviews

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Rated 4 out of 5 stars

It’s a big gym with loads of parking…

It’s a big gym with loads of parking spaces. The equipment is a bit old and outdated. It also would have helped if we were given an onboarding to show us around and explain some of the different ways of using the equipment.

June 3, 2026
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Reply from JD Gyms - Wythenshawe

Hello – Thanks for taking the time to leave this review. We’re pleased to hear you found the gym spacious with plenty of parking available. We’re sorry to hear that the equipment has felt outdated and that this hasn’t met your expectations. We also appreciate your feedback regarding onboarding. For any new members, inductions can be arranged with the gym team, and you’re always welcome to speak to a member of staff on the floor if you need guidance on using any equipment. Thank you for sharing your feedback with us.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Decent equipment and clean gym

Decent equipment and clean gym

May 29, 2026
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Reply from JD Gyms - Wythenshawe

Hi - Thanks for taking the time to leave this review, we’re delighted to see your positive feedback!
It’s great to hear you’re enjoying the equipment and that you’ve found the gym clean – that’s exactly what we aim to provide for all our members 👍
Thanks again for your kind words, and keep up the great work 💪
The JD Gyms Team 💚

Rated 4 out of 5 stars

Happy overall, small improvements would be appreciated

Facility is clean overall but not immaculate, still dusty / grubby in the areas that take a bit more effort to reach (finer areas around benches, beneath dumbell racks etc)

Main gripe would be Dumbells seemingly not reset in order of weight / put in correct places by staff each day, I could be wrong but doesn’t seem to happen

But this isnt a complaint, as I say - overall a very good facility by the 3 / 4 visits i’ve had so far. Happy to continue

May 27, 2026
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Reply from JD Gyms - Wythenshawe

Hello – Thanks for taking the time to leave this review. We’re pleased to hear that overall you’ve found the gym to be a good facility and are happy with your experience so far. We appreciate your honest feedback regarding the dumbbell area. We understand how this can impact your workout, especially when equipment isn’t returned to the correct place. We do ask all members to return weights after use to help keep the gym safe and organised, and we appreciate you highlighting this. It’s great to hear this hasn’t taken away from your overall experience, and we hope you continue to enjoy your visits.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Really good equipment

Really good equipment, having enjoyable workouts

May 22, 2026
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Reply from JD Gyms - Wythenshawe

Hi – Thanks for taking the time to leave this review, we’re delighted to see your positive feedback!

It’s great to hear you’re enjoying the equipment and having enjoyable workouts – that’s exactly what we aim to provide for all our members 💪

Thanks again for your kind words, and keep up the great work!

The JD Gyms Team 💚

Rated 4 out of 5 stars

I’ve always for years enjoyed Jd

I’ve always for years enjoyed Jd
I’ve noticed and increasingly amount of younger people school/college age have joined. This is great to see, but I do think a lot don’t no what they are doing so standing talking around the equipment not actually really using so it has impacted on how much I can do, I’ve seen others talking about the same thing.
I’m all for them using a joining it’s great to see young people doing it but they may need a guidance around equipment.

April 9, 2026
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Reply from JD Gyms - Wythenshawe

Hi – Thank you for taking the time to leave this review, we really appreciate your feedback!

It’s great to hear you’ve enjoyed JD Gyms over the years and that you’re supportive of more young people getting into fitness – we completely agree it’s great to see 🙌

We also understand how this can impact your workout if equipment is being used less efficiently. We’d always encourage you to speak to a member of staff on the gym floor if this happens, as they’ll be happy to step in and help ensure equipment is being used fairly and appropriately.

Thanks again for your continued support and feedback 💪

The JD Gyms Team 💚

Rated 3 out of 5 stars

middling big box gym, ac badly managed

It's got a good range of equipment and isn't busy, but the air conditioning is bobbins. On a cool day at about 1/3 full. It's like walking into a rainforest.

After a month and more context: the range is good but it's a big box gym so there's like one of everything which is awkward at busy times. Air conditioning seems to be adequate but just run completely at random; it can be cool outside and empty inside but a sauna, or nice and crisp on a hot day at five pm.

April 29, 2026
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Reply from JD Gyms - Wythenshawe

Hi – Thank you for taking the time to leave this review, we really appreciate your feedback!

It’s great to hear you’re happy with the range of equipment and that it’s not too busy during your visits 👍

We’re sorry to hear about your experience with the air conditioning. We understand how uncomfortable it can be when the temperature isn’t right, especially during a workout. The temperature in the gym can be affected by a number of factors, but we’ll ensure your feedback is passed on to the team.

If you ever find it too warm during your visit, please feel free to mention it to a member of staff who can take a look.

Thanks again for your feedback!

The JD Gyms Team 💚

Rated 5 out of 5 stars

The Best GYM

The staff are Friendly , flexible time.

April 27, 2026
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Reply from JD Gyms - Wythenshawe

Hi - Thanks for taking the time to leave this review, we’re delighted to see your positive feedback!
It’s great to hear you’ve found the team friendly and that the flexible opening hours are working well for you 🙌
Thanks again for your kind words, and keep up the great work 💪
The JD Gyms Team 💚

Rated 1 out of 5 stars

The instructors are very rude !!

The instructors are very rude !!

April 29, 2026
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Reply from JD Gyms - Wythenshawe

Hi – Thank you for taking the time to leave this review, we’re really sorry to hear about your experience.
This isn’t the standard we expect from our team, and we’re disappointed to hear you’ve found the instructors rude. We’ll ensure your feedback is passed on to the gym management team so it can be looked into.
If you’d like to share any further details directly with the gym, this would really help us address the issue properly.
Thanks again for bringing this to our attention.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Very good gym

Very good gym, has a lot of equipments more that other gyms ive been too in the area, their app could become better as it doesn’t track any fitness goals etc but the gym itself is very high standard

April 27, 2026
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Reply from JD Gyms - Wythenshawe

Hi – Thanks for taking the time to leave this review, we’re delighted to see your positive feedback!
It’s great to hear you’re enjoying the range of equipment and feel we offer more than other gyms in the area – that’s exactly what we aim for 👍
We also really appreciate your feedback on the app. We’re always looking at ways to improve the overall member experience, so it’s useful to hear your thoughts.
Thanks again for your comments, and we’re really pleased you’re enjoying the gym overall 💪
The JD Gyms Team 💚

Rated 5 out of 5 stars

Number of machines available

Number of machines available
Clean and welcoming
Members need to move off free weights when finished instead of just sitting there texting when other members are waiting

April 17, 2026
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Reply from JD Gyms - Wythenshawe

We're glad you find our facilities clean and welcoming. We appreciate your feedback regarding members using free weights.
The JD Gyms Team 💚

Rated 1 out of 5 stars

I recently switched to this gym after…

I recently switched to this gym after around 4–5 years at PureGym, so I do have a fair point of comparison.

Unfortunately, my experience so far hasn’t been great. The gym doesn’t feel as clean as it should be, which is quite disappointing.

The main issue, however, is the equipment. Compared to PureGym, the machines here are not very user-friendly. They are quite difficult to adjust, and it’s not always clear how to use them properly. I often find myself struggling to set them up correctly, which makes workouts less enjoyable and more frustrating.

There also seems to be less variety in the equipment, and it’s not always obvious what each machine is designed for or how to use it safely.

I also noticed something quite concerning yesterday. While I was lying on the floor doing abs, I looked up at the ceiling windows and saw that they were covered in spiders and cobwebs.

Even though the ceiling is quite high, this is something that should still be cleaned regularly. It’s not very hygienic, and there’s always a risk that spiders or debris could fall down, which isn’t pleasant and could potentially cause skin issues.

This really added to my concerns about the overall cleanliness of the gym.

Overall, I feel that the gym could really improve in terms of cleanliness, equipment usability, and clarity of instructions.

April 8, 2026
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Reply from JD Gyms - Wythenshawe

Hello – Thanks for taking the time to leave such a detailed review. We’re sorry to hear that your experience hasn’t met expectations, particularly in relation to cleanliness and how user‑friendly you’ve found some of the equipment. We understand how important clear, accessible equipment and a clean training environment are for enjoying your workouts. If you ever notice specific issues while you’re on site, please let a member of the team know so they can take a look. Thank you for sharing your feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great space.Brilliant staff

Great space.

March 29, 2026
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Reply from JD Gyms - Wythenshawe

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 3 out of 5 stars

First day at the gym

First day at the gym - no service - couldn’t even get in and scan my code lol same with leaving couldn’t even scan to get out had to go and find staff to let me out. WiFi and service doesn’t work in gym such a struggle wow

March 23, 2026
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Reply from JD Gyms - Wythenshawe

Hello – Thanks for taking the time to leave this review. We’re sorry to hear about the difficulties you experienced. If the QR code doesn’t scan or you’re having trouble with connectivity, there is a green buzzer near the entrance/exit which will alert a member of the team to come and assist you. Mobile signal can vary inside the building, but the team are always on hand to help when needed. Thank you for sharing your feedback.
The JD Gyms Team 💚

Rated 2 out of 5 stars

Very busy gyms and the equipment isn't…

Very busy gyms and the equipment isn't as good as other gyms I have been to. Prices are good, of course, and the staff were friendly. The main thing that frustrated me, however, was when I came to cancel my membership. I sent them an email as the app states and got a response saying they will take one final payment and then my membership will be cancelled a month later. No. I said I wanted to cancel it then and use my membership until the time I had already paid till. A lot of people may feel this is what they have to do then to cancel. You don't. You can cancel your membership straight away, and you do not need to keep it going on and give them a month's notice; don't be tricked. Cancel your direct debit and that will do it. I don't like how companies try to take additional payments, knowing many people won't question it and will just go along.

February 26, 2026
Unprompted review
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Reply from JD Gyms - Wythenshawe

Hi – Thank you for your review. We do ask for 30 days notice for cancellations however, as per our terms and conditions you’re more than welcome to cancel your direct debit at any time to avoid any further payments being collected as our memberships are not contracted.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym

Great gym - clear and simple to use

March 2, 2026
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Reply from JD Gyms - Wythenshawe

Hello - We're happy you find our gym great and easy to use. Thanks for your feedback!
The JD Gyms Team 💚

Rated 5 out of 5 stars

Good gym & equipment but really really…

Good gym & equipment but really really busy
Get there after work 6pm onward and can't get on much cause it's rammed

March 31, 2025
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Reply from JD Gyms - Wythenshawe

Hi there - It's true, our gyms are very popular and so can become busy especially during peak times, but this does fluctuate throughout the day and from day to day.
The JD Gyms Team 💚

Rated 3 out of 5 stars

I’m having a really good experience at…

I’m having a really good experience at the gym, and everything there is great. There’s just one really big downside, which is that the number of workout machines is pretty limited. So whenever you want to use a machine, you have to wait at least somewhere between 5 to 15 minutes because there just aren’t enough of them. This is especially true for the leg extension and leg curl machines, which they definitely need more of given the size of the gym. In my opinion, that’s really the only drawback of the gym—just the lack of enough machines.

February 14, 2026
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Reply from JD Gyms - Wythenshawe

Hello - Thanks for taking the time to leave this review. Our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to improve our facilities.
The JD Gyms Team 💚

Rated 3 out of 5 stars

The gym itself is good

The gym itself is good, but waiting 10/15 minutes for every piece of equipment is isn't worth the price a 1hour session could turn into 2 hours and barely done anything.

February 13, 2026
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Reply from JD Gyms - Wythenshawe

Hello - Thanks for taking the time to leave this review. Our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to improve our facilities.
The JD Gyms Team 💚

Rated 5 out of 5 stars

I am very impressed with all aspects of…

I am very impressed with all aspects of the gym. Friendly staff. Great facilities.

February 5, 2026
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Reply from JD Gyms - Wythenshawe

Hello - We appreciate you taking the time to leave us a review! We're so glad you're impressed with our great facilities and friendly staff.
The JD Gyms Team 💚

Rated 3 out of 5 stars

Hygiene is a concern

February 3, 2026
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Reply from JD Gyms - Wythenshawe

Hello - Thank you for sharing this feedback. We’re sorry to hear that hygiene has been a concern during your visits, and we appreciate you bringing this to our attention.
The JD Gyms Team 💚

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