JD Gyms - Wythenshawe Reviews 

422
TrustScore 3.5 out of 5

3.4

Southmoor Road, M23 9DS Wythenshawe, Greater Manchester, GB


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Rated 4 out of 5 stars

Facility is clean overall but not immaculate, still dusty / grubby in the areas that take a bit more effort to reach (finer areas around benches, beneath dumbell racks etc) Main gripe would be D... See more

Company replied

Rated 5 out of 5 stars

A very well equipped Gym, with a great selection of classes, available day and evening, so times to suit most people. The classes don’t require pre book either, which is good. Happy with the overall... See more

Company replied

Rated 4 out of 5 stars

I’ve always for years enjoyed Jd I’ve noticed and increasingly amount of younger people school/college age have joined. This is great to see, but I do think a lot don’t no what they are doing so sta... See more

Company replied

Rated 4 out of 5 stars

Gym in general is very good and there's a good selection of equipment. My two recommendations are cleaning stations with paper roll and sanitiser like in other gyms because even though they get cl... See more

Company replied


Company details

  1. Gym

About JD Gyms - Wythenshawe

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Southmoor Road, M23 9DS, Wythenshawe, Greater Manchester, United Kingdom

  • 1614700922

3.4

Average

TrustScore 3.5 out of 5

422 reviews

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3.4

All reviews

(422)

4,626 reviews in the last 12 months

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Rated 3 out of 5 stars
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

Overall gym is very good

Overall gym is very good. Facilities and equipment good. Could do with some more of the popular machines like smith machines or chest fly.

Main concern is entry to the gym. As QR code has not worked a couple of times. Part of this is that the QR code does not work more than once in a day and sometimes I go twice. Means I have to wait for staff to let in and not able to go on unstaffed hours.

January 31, 2024
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi Sam

Thank you for taking the time to leave us a review.

We have QR code access at our gyms so our members can access contact free, however if you do have any problems accessing the app, please feel free to speak to the General Manager at the wythenshawe@jdgyms.co.uk gym the next time you visit, and they can help with your access going forward or drop your gym an email if you can’t see a manager to speak to 👍

Best wishes
The JD Gyms Team 💚

Rated 2 out of 5 stars

JD Wythenshawe Gone downhill since going 24hr

Gone downhill since going 24hr changing rooms are disgusting and equipment left everywhere. Also they used to offer electric car charging then it broke and never got fixed only one working intermittent or just never switched on i gave up asking as all i get told is waiting to be fixed thats was a year ago

February 7, 2024
Unprompted review
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

They extra charged me

December 14, 2023
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Thank you for taking the time to leave us a review.

We are sorry to hear you have been charged. If this is an error we will of course rectify for you. Please raise a ticket with our Customer Service team by following the link below and someone will be able to help resolve this with you.

https://help.jdgyms.co.uk/support/tickets/new

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

5 star!

Great equipment, excellent staff & always very clean love this place!

January 21, 2024
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes
The JD Gyms Team 💚

Rated 3 out of 5 stars

It was my first visit

It was my first visit. Felt a bit lost walking in with no one at reception to greet me so had to interrupt a trainer to ask about induction etc.

January 20, 2024
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Reply from JD Gyms - Wythenshawe

Hi there

Thank you for leaving us a review. Inductions are not compulsory, so you are free to start using the gym immediately after joining if you feel happy to do so.

If you would like an induction, please get in touch with your gym directly and a member of the team can help arrange this for you.

Best wishes
The JD Gyms Team 💚  

Rated 5 out of 5 stars

Excellent- joined online very easy

Excellent- joined online very easy. Did my first class tonight and was helped by a member of staff as I wasn’t sure where togo

January 17, 2024
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Thanks for the 5star review! Glad to hear that you are enjoying the gym! Hope you enjoyed the class!!

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Good for now

January 10, 2024
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Wow, we're so pleased to hear you love our gym as much as we do!

Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,
The JD Gyms Team 💚

Rated 4 out of 5 stars

Accessibility

Gym itself is fine but in the disabled shower there is no extra chair which is needed for when you are trying to dry yourself.There is a drop down chair for the shower itself but you need another one which is dry so you can sit down while getting dry and dressed.

January 9, 2024
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Thank you for taking the time to leave us a review.

We aim to deliver a fantastic experience, so that everyone can find their fit. Many thanks for providing us feedback regarding regarding the facilities in the disabled changing room. We appreciate it and will take it on board.

Best wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

Do not leave your stuff in the changing rooms!

It was my first time visiting this gym last Friday. It was marketed as 24/7 but what they don’t say is that there will be no member of staff present past 10pm. Me and my girlfriend on our put our belongings in the changing room. To come back at the end of the session to find they were locked and could not be accessed until the following day. Really poor from the staff to not make an announcement or let people know (particularly as there would be many new members due to it being New Years).

January 5, 2024
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there Nathan

We are very sorry to hear that you weren't able to access your belongings. We understand that must have been very frustrating for you both.

We will speak to the Manager at your gym to ensure everyone knows to give a warning to members before the doors are to be locked for the night.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Excellent gym

Excellent gym. Huge space for all activities and all the equipment is new.

January 3, 2024
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 5 out of 5 stars

Fantastic array of great machines

Fantastic array of great machines. Ive picked out the best for me that i have an affinity with to produce the best results.
Love this gym!

December 30, 2023
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 5 out of 5 stars

Nice clean gym

December 13, 2023
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Very spacious

Very spacious
Have a lot of equipment

December 12, 2023
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Thanks for the 5star review! Glad to hear that you are enjoying the gym, keep up the great work 👍   

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Spacious

Spacious, tidy, lots of equipment.

December 12, 2023
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Thanks for the 5star review! Glad to hear that you are enjoying the gym, keep up the great work 👍   

Best wishes
The JD Gyms Team 💚

Rated 2 out of 5 stars

Very dirty toilets

Very dirty toilets. Smells very bad. Only one out of the 3 faucets works in the toilet basin. Not enough exercise machine for specific muscle groups. For example pure gym or gym group had loads more machines. I only joined this because there are no other gyms nearby.

December 11, 2023
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 2 out of 5 stars

The gym is too crowded that you need to…

The gym is too crowded that you need to wait until someone finishes with a dumbbell for you to grab it. Same about space too..

November 29, 2023
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Good afternoon

Thanks for taking the time to leave this review. We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night.

To make the most of the space where possible, though, we are always looking to expand and improve our facilities. Best wishes

Best wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Good afternoon

The temperature can fluctuate with the seasons, but we always do our best to maintain a temperature which is comfortable for exercising.

It might feel cool when you're standing still, but once you start your workout it'll feel different.

Best wishes
The JD Gyms Team

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