JD Gyms - Wythenshawe Reviews 

421
TrustScore 3.5 out of 5

3.3

Southmoor Road, M23 9DS Wythenshawe, Greater Manchester, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I was scammed by one the assistant managers, Mark. Beeby (short orange fella with sprayed on hair) who claimed to be a personal trainer. Me and my daughter paid for 20 sessions. Only got 3 and each ti... See more

Rated 5 out of 5 stars

A very well equipped Gym, with a great selection of classes, available day and evening, so times to suit most people. The classes don’t require pre book either, which is good. Happy with the overall... See more

Company replied

Rated 4 out of 5 stars

Facility is clean overall but not immaculate, still dusty / grubby in the areas that take a bit more effort to reach (finer areas around benches, beneath dumbell racks etc) Main gripe would be D... See more

Company replied

Rated 4 out of 5 stars

I’ve always for years enjoyed Jd I’ve noticed and increasingly amount of younger people school/college age have joined. This is great to see, but I do think a lot don’t no what they are doing so sta... See more

Company replied


Company details

  1. Gym

About JD Gyms - Wythenshawe

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Southmoor Road, M23 9DS, Wythenshawe, Greater Manchester, United Kingdom

  • 1614700922

3.3

Average

TrustScore 3.5 out of 5

421 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(421)

4,594 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great gym with a lot of equipment

Great gym with a lot of equipment, the lack of air con is awful though, please invest in some cool air!

April 5, 2024
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Thank you for leaving us a review, we love to hear that you are enjoying your gym experience with us ⭐

We appreciate your feedback and will use this to help us improve our service in the future.

Best wishes
The JD Gyms Team 💚

Rated 3 out of 5 stars

A gross first day.

After rejoining following the introduction of 24-hour access, I was disappointed to find that all cleaning stations have been removed. On the first day of my visit there were multiple puddles of spilled drinks and whatever else throughout the gym which was left due to no cleaning facilities being available. On top of that, the equipment looked like it hadn't been cleaned for days. It just felt like a gross welcome back, and I actually felt dirty afterwards. I now carry cleaning wipes in my training bag which I shouldn't have to do.

March 29, 2024
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Thanks for the review. The cleaning stations in our gyms have been removed. These were first introduced during the pandemic when Government restrictions required us to do so. Since all restrictions were lifted some time ago, we have been gradually returning to our normal operations, with the cleaning stations being one of the last remaining measures.

We have however, provided extra bottles of sanitiser around the gym and we do encourage our members to bring in their own towel to clean off the equipment after use. Alongside this, we also have cleaners in the gym who frequently clean the equipment and work to ensure a high standard is maintained. If you do notice any equipment needs a wipe down, please let a member of staff know.

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Really enjoying that it’s open 24/7

Really enjoying that it’s open 24/7 . I start work at 6am and work a long shift until 5.30 so I’ve been coming between 3.30 am & 4.00am in the mornings. After working a long day I never have the energy to workout in the evenings so thank you .

March 31, 2024
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Thank you for the fabulous review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪

Keep up the great work 💚

Rated 5 out of 5 stars

Very helpful and welcoming

Very helpful and welcoming

March 22, 2024
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Thank you for the fabulous review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪

Keep up the great work 💚

Rated 1 out of 5 stars

I have tried to cancel with no response.

I have tried to cancel with no response.

December 30, 2023
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

So long as you've submitted your cancellation request using our contact form, someone will process that and confirm via email for you. That's all you need to do:

https://www.jdgyms.co.uk/general-enquiries-form/

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

I liked the clean new appearance of the…

I liked the clean new appearance of the gym and the amount of equipment however when I went to use the equipment I found at least 3 machines didn't work correctly which was disappointing

March 24, 2024
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving! 💚

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Best gym with good environment and…

Best gym with good environment and support

March 18, 2024
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym! We hope you continue to enjoy your fitness journey with us 💪

Best wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

I have joint this gym ..went tonight…

I have joint this gym ..went tonight could not enter because the staff could not find my membership...very embarrassing and stressed had to come home..

March 15, 2024
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

We are very sorry to hear you have been having difficulty accessing your account.

Please can you send an email query by clicking the link below and someone from the member service team can look into this for you. You can also call the gym and explain the issues over the phone.

https://help.jdgyms.co.uk/support/tickets/new

Best wishes
The JD Gym Team 💚

Rated 2 out of 5 stars

Not a great start

On arrival I was unsure to why I couldn’t book onto classes so asked the only 1 member of staff I could find. Who had no knowledge and was unable to help. I found out by asking other members in gym.
I would like to book an induction and have plan arranged to help with loosing weight, toning and strength but need help due to injuries. Is this something that can be advised? Also inductions are not at the best times.

March 4, 2024
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi Lisa

If you wish for an induction to the gym, you can arrange this with the team directly. Please feel free to drop an email to the gym or give them a call and a member of the team will be in touch. The email address is wythenshawe@jdgyms.co.uk

Booking isn't required for classes - just turn up and take your place in the studio. 💪

Best wishes
The JD Gyms Team 💚 

Rated 5 out of 5 stars

Classes

Fast , efficient, well directed and easy to understand

March 2, 2024
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Thanks so much for the 5 star review! Glad to hear that you are enjoying the gym, keep up the great work!!  

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

Too busy

Too busy, ant get on any of the free weights or machines after work

February 29, 2024
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Thanks for taking the time to leave this review.

We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to expand and improve our facilities.

Best wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

Air-condition is very cold

Air-condition is very cold. I needed to leave Yoga class because my back got stiff from the blowing cold air-condition.
Otherwise the Gym is very nice, but air-condition will make people sick instead of health.

February 24, 2024
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Thank you for taking the time to leave this review.

The last thing we want is for you to feel uncomfortable whilst in your class or when working out.

The temperature can fluctuate with the seasons, but we always do our best to maintain a temperature which is comfortable for exercising.

It might feel cool when you're standing still, but once you start your workout it'll feel different.

It's worth popping an email to the manager to ask whether the settings are correct. They can check this for you. The email address is wythenshawe@jdgyms.co.uk

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Gyms buzzing!!

Gyms buzzing. Really look forward to going. Changing rooms are spotless. The staff are very friendly and helpful.

February 25, 2024
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Thanks so much for the 5 star review! Glad to hear that you are enjoying the gym, keep up the great work!!  

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

The staff offered great advice and the…

The staff offered great advice and the training programmes on offer was excellent

February 15, 2024
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Thanks for taking the time to leave us this wonderful 5star review!

We are thrilled to hear that you are enjoying the gym, keep up the great work 👍 

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Cool place

Nice staff and atmosphere

February 15, 2024
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Thanks for taking the time to leave us this wonderful 5star review!

We are thrilled to hear that you are enjoying the gym, keep up the great work 👍 

Best wishes
The JD Gyms Team 💚

Rated 2 out of 5 stars

Disgusting cleanliness.

Absolute disgusting state of the changing rooms and toilets. Used to be better when was not 24/7 . Now just getting worse by the day

February 22, 2024
Unprompted review
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Thanks for leaving us some feedback. With regards to cleaning, we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on wythenshawe@jdgyms.co.uk

Best wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

Didn't want to go to the gym the…

Didn't want to go to the gym the following month so cancelled my direct debit. That then meant that my membership was cancelled. Thought that was a bit out of order considering i paid for the months membership.

January 29, 2024
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Thank you for your review.

When cancelling your direct debit, you will still receive access to the gym. The access will discontinue on the next payment date.

We hope this helps

Best wishes
The JD Gyms Team

Rated 2 out of 5 stars

Gym is busy teenager spending hours on…

Gym is busy teenager spending hours on machine I literally waited 1hour for machine to b free everyone should get equal opportunity to use machines n equipment

January 30, 2024
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Literally love the yoga classes 🧘🏼‍♀️🫶🙏🏼…

Literally love the yoga classes 🧘🏼‍♀️🫶🙏🏼 the staff there are so friendly here in Wytheshawe 💖 keep up the good work everyone 🥰👌🏼

January 28, 2024
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Thank you for taking the time to leave us a review!

It's great to hear you’re enjoying using the facilities at our gym! We hope you continue to enjoy your fitness journey with us 💪

Best wishes
The JD Gyms Team 💚

Rated 3 out of 5 stars
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes
The JD Gyms Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look