JD Gyms - Wythenshawe Reviews 

421
TrustScore 3.5 out of 5

3.3

Southmoor Road, M23 9DS Wythenshawe, Greater Manchester, GB


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Rated 1 out of 5 stars

I was scammed by one the assistant managers, Mark. Beeby (short orange fella with sprayed on hair) who claimed to be a personal trainer. Me and my daughter paid for 20 sessions. Only got 3 and each ti... See more

Rated 5 out of 5 stars

A very well equipped Gym, with a great selection of classes, available day and evening, so times to suit most people. The classes don’t require pre book either, which is good. Happy with the overall... See more

Company replied

Rated 4 out of 5 stars

Facility is clean overall but not immaculate, still dusty / grubby in the areas that take a bit more effort to reach (finer areas around benches, beneath dumbell racks etc) Main gripe would be D... See more

Company replied

Rated 4 out of 5 stars

I’ve always for years enjoyed Jd I’ve noticed and increasingly amount of younger people school/college age have joined. This is great to see, but I do think a lot don’t no what they are doing so sta... See more

Company replied


Company details

  1. Gym

About JD Gyms - Wythenshawe

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Southmoor Road, M23 9DS, Wythenshawe, Greater Manchester, United Kingdom

  • 1614700922

3.3

Average

TrustScore 3.5 out of 5

421 reviews

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3.3

All reviews

(421)

4,594 reviews in the last 12 months

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Rated 3 out of 5 stars

I loved the theme of the gym really…

I loved the theme of the gym really nice and about the 24hour gym the restroom or the locker closes after 10 which is a problem for me because I come back home late from work.

August 30, 2024
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hello! Thanks for leaving us some feedback, we appreciate it.

We are a 24-hour gym in Wythenshawe, but due to there being less staff on duty throughout the night, areas which are not covered by CCTV are closed t for the safety of our members (i.e. the main changing rooms and saunas).

We do however leave the accessible changing room open at all times, as well as there being lockers for you to use. If you need to get changed or grab a shower during the night, that option is there for you and you'll have complete privacy in there.

Hope this helps! The JD Gyms Team 💚

Rated 1 out of 5 stars

Over crowded no machine available and…

Over crowded no machine available and felt really uncomfortable

August 14, 2024
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Reply from JD Gyms - Wythenshawe

Hi, we're really sad to hear that you didn't feel comfortable in the gym.

We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to expand and improve our facilities.

In the meantime, if you notice other members are sitting on equipment, I would strongly advise approaching a member of staff on the floor who will be able to help further. Best wishes The JD Gyms Team 💚

Rated 5 out of 5 stars

Excellent

Good facilities

August 15, 2024
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Reply from JD Gyms - Wythenshawe

Hi there

Wow, we're so pleased to hear you love our gym as much as we do!

Best Wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

Does a bear poo in the woods?

I was having trouble rejoining online after cancelling my account which was easier than temporarily freezing my account while I went abroad because I couldn't get a human to speak to and after spending thirty minutes on the phone dealing with the stupid confusing convoluted phone menus I just gave up and declared my card lost , ha ha😁 but when I returned two and a half months later from my work abroad I tried online to reopen my membership but this time the online membership menus were just sending me in circles and not giving me the option to talk to a human unless I type in some old pin number or something that I couldn't find . Totally bonkers. I spent over half an hour trying to join online but finally gave up and drove down to the gym and the friendly staff opened an account in five minutes. Their online system is totally useless.my name is Daryl Czerniewicz and email is. heinleinok@gmail . I guess COVID lockdown pushed them so much into debt they had to cancel customer services phone numbers

August 6, 2024
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Reply from JD Gyms - Wythenshawe

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 2 out of 5 stars

Equipment is tatty and old

Equipment is tatty and old. Leather ripped from bags, broken bars, lots of basic equipment isn't even available, like squat pads. Only one adductor machine and one leg extension machine meaning that there is a long wait for them, even though the gym is usually empty. Never a rep available for any questions or to find equipment, I have never ever seen a JD sports worker in the gym ever, been going on and off for 2 years. If I could find a better gym closer I will be joining that one rather.

August 1, 2024
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Reply from JD Gyms - Wythenshawe

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 5 out of 5 stars

Great gym

Great gym nice and clean

July 23, 2024
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Reply from JD Gyms - Wythenshawe

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Clean and lots of machines

Clean and lots of machines. Great gym and local.

July 8, 2024
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Reply from JD Gyms - Wythenshawe

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

👏🏼👏🏼👏🏼👏🏼

🙌🏼🫶🏽👏🏼🫧🎊🤓🙌🏼🙌🏼🙌🏼🙌🏼🙌🏼

July 20, 2024
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Reply from JD Gyms - Wythenshawe

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 4 out of 5 stars

Simple process

Simple process, instructions clear, took little tome

July 9, 2024
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Reply from JD Gyms - Wythenshawe



Hi there

Wow! Thanks for the 4 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 4 out of 5 stars

The app QR code didn't work for me on…

The app QR code didn't work for me on Day 1. Also there is not enough toilets in the gym and it's not clean

July 6, 2024
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Reply from JD Gyms - Wythenshawe

Hi there

Thanks for the 4 star review and comments. We appreciate your feedback and will take it into consideration to enable a better customer experience.

If you'd like to speak to someone directly about the issues you've raised, you can email the General Manager on wythenshawe@jdgyms.co.uk

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

The atmosphere 👌

The atmosphere 👌

July 9, 2024
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Staff is always friendly and ready to…

Staff is always friendly and ready to assist.

March 26, 2024
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Reply from JD Gyms - Wythenshawe

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 3 out of 5 stars

Starting up is very straight forward…

Starting up is very straight forward and easy to do, there is plenty of parking amazing shower and sauna facilities. Feel like the free weights and resistance sections are a bit cheap though, not much for resistance training and the equipment feel low quality

July 4, 2024
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Reply from JD Gyms - Wythenshawe

Hi there

Many thanks for providing us feedback. We'll use this information to continue to improve the experience our members get 👍💚

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

It was lit

It was lit, It was Gucci

July 1, 2024
Unprompted review
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 4 out of 5 stars

Need to look after some of equipment Need to fixed

Some of the equipment need to change and fix them

June 28, 2024
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Many thanks for providing us feedback. We'll use this information to continue to improve the experience our members get 👍💚

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Experience

Everything is excellent, enough space and the staff very friendly and helpful

July 1, 2024
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

Paid for the gym Saturday

Paid for the gym Saturday. I still havnt got my info of how to get in

June 29, 2024
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Reply from JD Gyms - Wythenshawe

Hi there

As soon as you have joined, you will receive an email with instructions on what to next. This will include a link to download the JD Gyms app. You will have access to a QR code within the app and this is how you will access the gym each time you visit.

If you haven't received the welcome email, please check your junk mail, in case it's been directed there instead.

Best wishes
The JD Gyms Team

Rated 2 out of 5 stars

To many people using up equipment just…

To many people using up equipment just sitting on phones

June 28, 2024
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Good experience

Very spacious with friendly environment.

June 3, 2024
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

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