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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers had a great experience with this company. Customers frequently praise the company for its competitive pricing, often finding products significantly cheaper than other retailers. The delivery service is consistently highlighted as fast and efficient, with many people receiving their orders quickly and being kept well-informed throughout the process. The overall ordering experience is described as easy and straightforward. However, some customers were dissatisfied with issues related to product delivery and accuracy. A few people reported receiving incorrect items or experiencing significant delays, with some orders not arriving at all. There were also instances where customers found it difficult to contact the company to resolve these issues, leading to frustration.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Price

Consumers find price to be positive, often describing products as competitively priced, great value, and... See more

Product

Reviewers highlight ambiguous aspects of product. While many customers praise the good value, competitive... See more

Order

Clients share positive opinions on order. Many customers praise the easy online ordering process and prompt... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the excellent quality of products,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience, ordered easily with item in stock, paid and received my items in 2 days. Was kept fully informed on dispatch and courier information. It's great to be able to leave a positive review... See more

Company replied

Rated 5 out of 5 stars

Very fast delivery. Ordered paint on Friday lunchtime and it was delivered the next day. Also, it was the cheapest on the internet, including at Amazon and ebay, and £20 cheaper than B+Q! Would def... See more

Company replied

Rated 5 out of 5 stars

Excellent company selling top brands at very competitive prices. Quick delivery and well packaged. Have used a couple of times and will definitely use again. Highly recommended.

Company replied


Company details

  1. Do-it-Yourself Shop

Written by the company

JDS DIY is your one stop shop for all the home and business DIY requirements. We work hard to ensure all your projects are successfully implemented. Do it yourself, do it your way.


Contact info

4.1

Great

TrustScore 4 out of 5

814 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 63% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product,impressive coverage

Great product,impressive coverage. Fast shipping / Delivery.

May 4, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for the great feedback! We’re glad you’re happy with the product, its coverage, and the fast delivery we appreciate your support!

Rated 5 out of 5 stars

Quality service

Great service and fast delivery. We purchased some dulux paint which was also at a very good price. Would definitely recommend and will be using them again in the future.

April 29, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your lovely feedback! We’re delighted you were pleased with the service, fast delivery, and great price on the Dulux paint we look forward to serving you again!

Rated 5 out of 5 stars

Great price for products wanted and…

Great price for products wanted and delivery was so quick!! Ordered Saturday afternoon and arrived Monday morning. Packaged well, will certainly use them again. 5 STARS

April 26, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for the fantastic 5-star feedback! We’re delighted you were pleased with the price, quick delivery, and careful packaging we look forward to serving you again!

Rated 5 out of 5 stars

Decking Oil

Ordered late Saturday, delivery received Monday, excellent service and price. Will definitely use again. Thank you

May 4, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for your kind words! We’re thrilled you were happy with the fast service and great price — we look forward to helping you again!

Rated 5 out of 5 stars

Fantastic value and the delivery was…

Fantastic value and the delivery was amazing. Will definitely be shopping there again.

April 27, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for the lovely feedback! We’re so pleased you were happy with the value and fast delivery we look forward to serving you again soon!

Rated 5 out of 5 stars

Cuprinol one coat sprayable

I purchased some garden fence paint that I had previously bought from Amazon a few weeks earlier. However JDS DIY were selling the same product at a fraction of the price so I will always check their website first now. Great service.

April 26, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for sharing your experience! We’re thrilled you found such great value with us it’s fantastic to hear you’ll be checking our site first next time. Your support truly makes a difference!

Rated 5 out of 5 stars

Very good price and quick delivery

Very good price and quick delivery, well packaged. Highly recommended.

April 18, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your kind words! We’re happy you were pleased with the price and service — your support truly means a lot to us!

Rated 5 out of 5 stars
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your kind words! We’re happy you were pleased with the price and service — we appreciate your support! 🌟

Rated 5 out of 5 stars

Arrived quickly

Arrived quickly, a very nice paint.

April 25, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your lovely feedback! We’re glad the delivery was quick and you’re pleased with the paint — we look forward to helping you again next time! 🎨

Rated 5 out of 5 stars

Absolutely brilliant service.

Delivery was exceptional, far quicker than I was expecting. Price was almost 40% less than the special deal from a leading diy retailer.

April 24, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your fantastic feedback! 💫 We’re so pleased the delivery exceeded your expectations and that you found such great savings with us we truly appreciate you choosing us and hope to serve you again soon!

Rated 1 out of 5 stars

Wrong order sent out when called put on…

Wrong order sent out when called put on hold for 45 minutes then they hung up when I rang back the person I spoke to had left off at half 4, won't return money absolute disgrace of a company!!!!!!!!! Avoid at all costs!!!!

April 12, 2025
Unprompted review
Rated 5 out of 5 stars

Ducks back for my summer house

Great price, delivered quickly.

April 22, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for your feedback! 🌟 We’re delighted you were pleased with the great price and quick delivery we look forward to serving you again!

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Good on price.

April 24, 2025
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your feedback! 🌿 We’re really pleased you were happy with the prompt delivery and pricing — we appreciate you choosing us!

Rated 5 out of 5 stars

Great overall service

Well packed, good product at a fair price

April 24, 2025
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for your kind words! 🌟 We’re delighted you were happy with the product, packaging, and price your support means a lot to us!

Rated 5 out of 5 stars

Best price on the net and great…

Best price on the net and great service, arrived a day earlier than stated which was a bonus

April 25, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your lovely feedback! 🌼 We’re so pleased you were happy with the price and that your order arrived even earlier than expected we really appreciate you choosing us!

Rated 5 out of 5 stars

Good prices

Good prices, fast delivery. Can't fault them

April 25, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your lovely feedback! 🌼 We’re so pleased you were happy with our prices and delivery — we truly appreciate your support and hope to serve you again soon!

Rated 5 out of 5 stars

Excellent product and delivery

April 24, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for your kind words! 🌷 We’re delighted you were pleased with both the product and the delivery we look forward to serving you again!

Rated 5 out of 5 stars

Best price on the internet

Best price on the internet, speedy delivery on the date promised. Cannot ask for more, will definitely use JDS again.

April 25, 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for the fantastic feedback! 🌟 We’re thrilled you were happy with both the great price and the reliable delivery. It’s wonderful to know you’ll be shopping with us.

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