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Rated 5 out of 5 stars

Beautiful Woden made pieces. Very good level of difficulty. It arrived really fast. Within 30 days after submitting my order. I’ve order 3 times already, and would do it again. I have 8 differe... See more

Rated 1 out of 5 stars

I order December 9th and paid. I can’t get a correct tracking number for my order. The one that was provided to me shows the package was delivered in Chicago Illinois- I live in Florida and that was t... See more

Rated 1 out of 5 stars

Very hard to write a review or fill in the review email when I’ve still not received my puzzle. It appears that I have been taken for a ride/ripped off as I can no longer track my order and I ordere... See more

Rated 1 out of 5 stars

I spent an extra 15 dollars on shipping to get it before Christmas. It never made it. Then i get a message with the tracking that my puzzles were delivered in the mailbox in Sacramento CA, which woul... See more

2.1

Poor

TrustScore 2 out of 5

828 reviews

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2.1

All reviews

(828)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Package never arrived

Package never arrived. I live in Colorado and asked for tracking. They claimed it was delivered. It was. To San Diego, CA. Not to Colorado. Terrible company. Don't waste your money.

January 9, 2023
Unprompted review
Rated 5 out of 5 stars

Wow are these puzzles great

Wow are these puzzles great. I bought the lion and bumble bee in size med about 110 small pieces. Colourful and sturdy pieces with unusual shapes. That's what drew me to them. Gave to my daughter who is a puzzle pro. She loved them. Quick to do, giving a break from the long 1000 pieces she generally does. She wants to frame them for display.
Very impressed with puzzles. Came in a beautiful cloth bag and was a pretty quick delivery.
Yay.

January 8, 2023
Unprompted review
Rated 1 out of 5 stars

Do not buy

Do not buy! Like many others, I ordered this for Christmas gifts, and it never arrived. The tracking showed that it arrived in another city and when I emailed them, they said they'd open an investigation. After that, no responses or updates to my emails. Horrible!

December 8, 2022
Unprompted review
Rated 1 out of 5 stars

Save your money-go elsewhere

Ordered as a Christmas gift and did not arrive. Package has now been delivered to a location NOT where I ordered it. Customer support suggested I check the post office, even though it was delivered several hours away from me. Horrible company, likely fraudulent based on other reviews. Don’t order anything from here, total scam.

January 9, 2023
Unprompted review
Rated 1 out of 5 stars

I think is SCAM

I didn’t received nothing and when I check the tracking, it shows was done(delivered). Is sad because was supposed to have a happy and good moments with this company and now I don’t have the puzzle, I don’t have my money back and even an answer from my email.

December 2, 2022
Unprompted review
Rated 3 out of 5 stars

I ordered like eight puzzles

I ordered like eight puzzles. My name is Ryan Jones. Order the blueish purple octopus. And I don’t know what you guys sent in that bag but it definitely wasn’t an octopus it has bright yellow right green versus blue or flowers and stuff. I would like to get it corrected if possible because That was in one of the main puzzles I needed

January 6, 2023
Unprompted review
Rated 2 out of 5 stars

pitty

Unfortunately - having a nice idea - the performance goes wrong. The picture of the first puzzle is pixeled, second (different picture) has the same cut...
Could be a lot better executed, its a pitty.

January 5, 2023
Unprompted review
Rated 4 out of 5 stars

Post in bags, really? Heard of bubblewrap?

It arrived ar 28th Dec (UK). Not quite Christmas, but it did pleasantly surprise my partner, when I had left to spend new year at home. Packaging could have been better, as I noticed tiny crumbles besides the jigsaw pieces- realised some tiny corners have broken off. Not exactly quality product anymore.. It looks pretty, but is ever so tiny. I might ordered "small", but didn't expect such struggle to piece it together when pieces are so miniscule.

December 28, 2022
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible! terrible!I ordered the puzzle before Christmas as a gift, it hasn't arrived yet, but it seems to have arrived from parcel tracking to another place I don't know where. I asked for a refund.... I have not received a response. Then I read the reviews on Trustpilot!!! My God if I had read them sooner I would never have had my money stolen like this!!! By the way, I didn't know it came from China!!! A lesson I learned! Do not trust and do not buy from this company.

January 8, 2023
Unprompted review
Rated 1 out of 5 stars

The puzzle hasn't arrived yet

The puzzle hasn't arrived yet, I paid and ordered the 18th of December and today it's the 8th of January. Some days ago, they provided me with the tracking number and told me that they sent the parcel (half month after m my order) , but the number doesn't work.

December 18, 2022
Unprompted review
Rated 1 out of 5 stars

Scam!!!

Scam!!!
I paid extra money to have the puzzle in 3-5 days and 2 weeks later received a mail telling that my packet just shipped from china

December 17, 2022
Unprompted review

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